THOMSON SPEED TOUCH 585 User manual

SpeedTouch™585(v6)
Wireless Residential ADSL Gateway
User’s Guide
Release R5.3

SpeedTouch™
585(v6)
User’s Guide
R5.3

Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v2.0 (July 2005)
Reference: E-DOC-CTC-20050429-0103
Short Title: User’s Guide ST585(v6) R5.3 (en)

Contents
E-DOC-CTC-20050429-0103 v2.0 i
Contents
About this User’s Guide .............................................. 1
1 Your SpeedTouch™ ...................................................... 3
1.1 SpeedTouch™ Features .................................................................. 4
1.1.1 Hardware Specifications.................................................................................. 5
1.1.2 Software Features .......................................................................................... 6
1.2 SpeedTouch™ LED Behaviour ........................................................ 8
1.3 How to Access your SpeedTouch™.............................................. 10
1.3.1 Access via the Web Interface......................................................................... 11
1.3.2 Access via CLI ............................................................................................. 12
1.3.3 Access via FTP ............................................................................................ 14
1.3.4 Remote Assistance ....................................................................................... 17
2 Local Network Setup .................................................. 19
2.1 Wired Ethernet ............................................................................. 20
2.2 Wireless Ethernet ......................................................................... 21
2.2.1 Wireless Basics ............................................................................................ 22
2.2.2 Connecting First-time Wireless Clients............................................................. 24
2.2.3 Wireless Security.......................................................................................... 27
2.2.4 Connecting Additional Wireless Clients............................................................ 29
2.2.5 Extending the Range of Your Wireless Network................................................ 31
3 Internet Connectivity Dial-In Clients ......................... 33
3.1 SpeedTouch™ Web Pages ............................................................ 35
3.2 Internet Gateway Device Control Agent ...................................... 37

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3.3 MS Windows XP BroadBand Connection ..................................... 39
3.4 Mac OS X PPPoE Dial-in Client .................................................... 43
4 SpeedTouch™ Web Interface .................................... 45
4.1 Navigation.................................................................................... 46
4.1.1 Menu .......................................................................................................... 47
4.1.2 Language Bar............................................................................................... 48
4.1.3 Navigation Bar ............................................................................................. 49
4.1.4 Notification Area .......................................................................................... 50
4.1.5 Tasks.......................................................................................................... 51
4.2 Home ............................................................................................ 52
4.3 SpeedTouch ................................................................................. 53
4.3.1 Information.................................................................................................. 54
4.3.2 SpeedTouch™ Easy Setup .............................................................................. 55
4.3.3 Restart........................................................................................................ 56
4.3.4 Configuration ............................................................................................... 57
4.3.5 Backup & Restore......................................................................................... 58
4.3.6 Reset to Factory Defaults .............................................................................. 59
4.3.7 Event Logs .................................................................................................. 60
4.4 Broadband Connection................................................................. 61
4.4.1 Connectivity Check....................................................................................... 62
4.4.2 DSL Connection ........................................................................................... 63
4.4.3 Internet Services .......................................................................................... 64
4.4.4 Internet Service Settings ............................................................................... 65

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4.5 Toolbox ........................................................................................ 66
4.5.1 Remote Assistance ....................................................................................... 67
4.5.2 Game & Application Sharing .......................................................................... 68
4.5.3 Defined Games & Applications ....................................................................... 69
4.5.4 Game or Application Definition ....................................................................... 70
4.5.5 New Game or Application .............................................................................. 71
4.5.6 Parental Control ........................................................................................... 72
4.5.7 Web Filtering Activation ................................................................................ 75
4.5.8 Content Level .............................................................................................. 76
4.5.9 New Content Level ....................................................................................... 77
4.5.10 Firewall ....................................................................................................... 79
4.5.11 Intrusion Detection ....................................................................................... 80
4.5.12 Dynamic DNS .............................................................................................. 81
4.5.13 User Management ........................................................................................ 82
4.5.14 Edit User ..................................................................................................... 83
4.5.15 Change Default User..................................................................................... 84
4.5.16 Add User..................................................................................................... 85
4.6 Home Network ............................................................................. 86
4.6.1 Devices.................................................................................................... 87
4.6.2 Device Settings ............................................................................................ 88
4.6.3 Assign Public IP ........................................................................................... 89
4.6.4 Wireless Device Settings ............................................................................... 90
4.6.5 Access Point Settings ................................................................................... 91
4.6.6 Configuring WDS.......................................................................................... 94
4.6.7 Interfaces .................................................................................................... 95
4.6.8 Interface Settings ......................................................................................... 96
4.6.9 DHCP Pool................................................................................................... 97
5 Software Upgrade....................................................... 99
5.1 Upgrade Wizard on Setup CD..................................................... 100
6 Troubleshooting........................................................ 103

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6.1 General SpeedTouch™ Troubleshooting .................................... 104
6.1.1 Wired Ethernet Troubleshooting.................................................................... 105
6.1.2 Wireless Ethernet Troubleshooting ................................................................ 106
6.1.3 Upgrade Troubleshooting............................................................................. 107
6.2 UPnP™ on Windows XP Systems............................................... 108
6.3 Reset to Factory Defaults .......................................................... 110

About this User’s Guide
1
E-DOC-CTC-20050429-0103 v2.0
About this User’s Guide
Used symbols
Terminology Generally, the SpeedTouch™585(v6)(i) will be referred to as SpeedTouch™ in this
User’s Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
[e-mail].
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.

About this User’s Guide
2E-DOC-CTC-20050429-0103 v2.0

3
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Chapter 1
Your SpeedTouch™
1 Your SpeedTouch™
Introduction With the SpeedTouch™585(v6)(i) Wireless Residential ADSL Gateway you can build a
secure home or small office network, seamlessly connecting wired and wireless
devices and surf the Internet at high speed, all combined in one device.
Installation For more information on how to set up your SpeedTouch™, installation and wiring
and how to do a first Internet connection setup, refer to the provided Installation and
Setup Guide.
Contents This User’s Guide will assist you in configuring your SpeedTouch™.
Safety instructions Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick Installation
Guide and the Safety Instructions and Regularity Notices.

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Your SpeedTouch™
1.1 SpeedTouch™ Features
Introduction Your SpeedTouch™ offers you a wide range of outstanding features.
In this section you will find a comprehensive overview of the:
Hardware Specifications
Software Features

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Your SpeedTouch™
1.1.1 Hardware Specifications
DSL modem Integrated multi-mode ADSL modem
Physical interfaces WAN:
One RJ-11 port for ADSL/POTS connection
LAN:
Four RJ-45 ports for managed 10/100Base-T Half-/Full-duplex auto-
sensing MDI/MDI-X Ethernet switch
Wireless LAN: IEEE 802.11b/g Wi-Fi compliant access point
Power inlet
LEDs LED indicators for all interfaces
Reset button One recessed reset button for restoring the default settings
Association button One push button for wireless association and registration
Wireless performance Typical indoor coverage: 60m
Dynamic rate switching
Manual / Automatic channel selection
Manual / Automatic selection of pure 802.11g, pure 802.11b or mixed mode
(802.11b/g) network
Wireless Distribution System (WDS)
WPA-PSK / WEP data encryption
Power External power supply adapter with power cord

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1.1.2 Software Features
ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless
ADSL), ADSL2, RE-ADSL and ADSL2+
If ISDN in overlay: G.handshake, G.dmt, ADSL2 and ADSL2+
ATM features Up to 8 simultaneous PVCs, allowing multiple simultaneous destinations
ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR
RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC /
SNAP and VC-based multiplexing supported
Bridging features Multiport self-learning transparent bridge per IEEE 802.1D for LAN interconnect
Remote bridge ports are isolated from each other
Bridge Filtering
Routing features Multi-port (up to 8 PVCs) router
Static routing, automatic routes (PPP, LAN)
IP address multi-homing
Services UPnP with NAT traversal capability:
enables game technologies (Xbox live, Direct X, and many others)
enables conferencing functions of Microsoft Messenger
Transparent bridging (IEEE802.1D)
PPPoE routing/bridging with integrated PPP Relay
PPPoA routing, PPPoA-to-PPTP relaying
IP routing with static routing, packet classified routing and residential RIP
Hyper-NAT with virtual server mapping (for instance for Web, FTP, Mail
servers) and ALGs (such as NetMeeting, MSN Messenger, VPN passthrough,
and others)
Quality of Service:
IP QoS
Integrated Dynamic DNS client
Security PAP (RFC1334), CHAP (RFC1994) for PPP session
Integrated Stateful Inspection Firewall, Intrusion Detection
Parental Control, URL Filtering
Wireless security:
64/128bit WEP encryption, WPA-PSK
Wireless client registration/access control (with physical push button)
Multi-level SpeedTouch™ access policies, Digest Authentication
Configuration Quick Installation Wizard, Home Install Wizard, Easy Setup wizard
Semi-automatic PPP-based Internet connect via HTTP Intercept

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Intuitive web-based GUI (HTTP/HTTPs)
Advanced configuration via telnet - Command Line Interface (CLI)
Remote management access control
Management Multi-level user protection, Event logging
DHCP server, client and relay, DHCP-to-PPP spoofing
DNS server, client and relay
Time synchronization:
SNTPv1, SNTPv2, SNTPv3 and SNTPv4
System logging
SNMPv1 agent with MIB-II
Firmware upgradeable via web or via FTP, or via upgrade wizard on Setup CD
Dual firmware storage (Active/Passive) for fail-proof roll-back

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Your SpeedTouch™
1.2 SpeedTouch™ LED Behaviour
Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating
the state of the device during normal operation.
Following table shows the meaning of the different LEDs:
Indicator Description
Name Colour State
Power Green On Power on, normal operation
Red On Power on, self-test failed, indicating
device malfunction
Orange On Bootloader active
Off Power off
Ethernet Green Flashing Ethernet activity
On Ethernet connection, no activity
Off No Ethernet connection
WLAN Green Flashing Wireless activity, WPA encryption
On No wireless activity, WPA encryption
Amber Flashing Wireless activity, WEP encryption
On No wireless activity, WEP encryption
Red Flashing Wireless activity, no security
On No wireless activity, no security
Off WLAN disabled
DSL Green Flashing Pending DSL line synchronisation
On DSL line synchronised
Off No DSL line
Power Ethernet
WLAN
DSL
Internet

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Your SpeedTouch™
Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity).
Depending on the SpeedTouch™ product you are using, a second LED (A) may be
provided to indicate the 10/100Base-T selection:
Internet Green Flashing Internet activity
On Internet connectivity, no activity
Red On Internet connection setup failed
Off No Internet connection
Indicator Description
Name Colour State
Indicator Description
Name LED Status
A
(Optional)
Integrity
(Activity)
Off No connection on this port
On Ethernet link up
Flashing Data is flowing from/to this port
B 10/100Base-T Off 10Base-T Ethernet connection
On 100Base-T Ethernet connection
AB

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Your SpeedTouch™
1.3 How to Access your SpeedTouch™
Access methods Your SpeedTouch™ is accessible in one of following ways:
Access Method Can be used to:
Web browser Configure your SpeedTouch™ via HTTP or
HTTPs.
For more information, see “1.3.1 Access via
the Web Interface” on page 11.
Command Line Interface (CLI) Fine tune your SpeedTouch™ configuration.
For more information, see “1.3.2 Access via
CLI” on page 12.
File Transfer Protocol (FTP) Backup and restore data on your SpeedTouch™.
For more information, see “1.3.3 Access via
FTP” on page 14.
Remote Assistance Allow a remote user to help you configuring
your SpeedTouch™.
For more information, see “1.3.4 Remote
Assistance” on page 17.

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1.3.1 Access via the Web Interface
Procedure To access the SpeedTouch™ via the web interface:
1Open a web browser.
2In the address bar type your SpeedTouch™’s IP address or DNS host name, by
default that is http://speedtouch.lan or 192.168.1.254.
3As a result the SpeedTouch™ Home page appears, from where you can navigate
to all the configurable aspects of the SpeedTouch™.
For more information on the web pages, see “4 SpeedTouch™ Web Interface” on
page 45.
You can access the pages via HTTP or HTTPs.
For remote assistance the secure version, HTTPs, in combination with
certificates is used.Simply provide your ISP with the link as shown,
user name and password before he can log on to the pages. For more
information, see “1.3.4 Remote Assistance” on page 17.

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1.3.2 Access via CLI
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires that TCP/IP connectivity exists between the host from which the
Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected PC must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 16.
For information on CLI commands, see the SpeedTouch™ CLI Reference Guide.