THOMSON Smart Bracket II User manual

www.mythomson.com
V1
EN Colour video intercom
Smart Bracket II
512263

COLOUR VIDEO INTERCOM
EN 2
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15V +
1
3
2
4
100m max
25m
max
25m
max
Figure 1
Connection from the intercom panel to the monitor
Connecting of the dry contact (gate automation) or electric strike plate to the intercom panel
Cable length
Cable length
0 to 25m
5 to 50 m
50 to 100m
Section to use
Section to use
0.75mm2
0.75mm2
1.5mm2

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COLOUR VIDEO INTERCOM
Figure 2
15V +
1
3
2
4
15V +
1
3
2
4
100m max
Moniteur supplémentaire (512264)
25m
max
25m
max

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CONTENTS
A - SAFETY INSTRUCTIONS 05
1 - OPERATING PRECAUTIONS 05
2 - MAINTENANCE AND CLEANING 05
3 - RECYCLING 05
B- PRODUCT DESCRIPTION 06
1 - KIT CONTENTS 06
2 - GENERAL INFO 06
3 - MONITOR 06
4 - INTERCOM PANEL 07
5 - WALL BRACKET 07
6 - MAINS ADAPTOR 07
C - INSTALLATION 08
1 - WIRING 08
2 - CONFIGURATION OF THE INTERCOM PANEL 08
3 - INSTALLING THE SMART BRACKET 09
4 - DIAGNOSTICS AND INSTALLATION 10
5 - INSTALLATION OF THE MAIN OR ADDITIONAL INTERCOM PANEL 10
D - USING THE PRODUCT 12
E - FAQ 13
F- TECHNICAL AND LEGAL INFORMATION 15

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COLOUR VIDEO INTERCOM
A - SAFETY INSTRUCTIONS
1 - INTRODUCTION
This video intercom system pairs two modules:
a receiver-monitor and an easy-to-install and
use intercom panel.
Key features:
• Colour video reception: when a visitor
touches the intercom panel call button, the
panel immediately transmits the image to
the screen and a chime indicates the visitor's
presence.
• Short-circuit protection
• Reverse polarity protection
• Automatic exposure correction: the video
camera automatically adjusts its exposure to
match the ambient light conditions.
• The LEDs integrated in the intercom panel
allow visitors to be identied without the
need for additional lighting.
• Opening the door and a control system: by
pressing buttons on the monitor, you can
control an electric lock and a dry contact for
an automatic control system (not included).
• Opening of the gate or the electric strike plate
depends on the time it takes to read the RFID
badge.
IMPORTANT: This notice should be read
carefully prior to installation. In the case of any
problems, our Hotline technicians are at your
service to provide you with any information you
may need.
WARNING: any connection error may cause
damage to the device and void the warranty.
2 - MAINTENANCE AND CLEANING
Before installing your intercom, it is important
to check the following points:
• Do not install in cases of extreme humidity,
temperatures, corrosion risk or dust.
• Do not expose to direct sunlight, rain, or high
humidity.
• Do not plug the device into a multi-socket
plug adaptor or extension cord.
• Be careful not to lose the administrator
badge (red colour) or your product will be
locked and the warranty voided.
Keep it in a safe place.
• Do not install near other electronic devices
such as computers, televisions or video
recorders.
• Donotinstallnearacidicchemicals,ammonia
or sources of toxic gases.
• Do not clean with abrasive or corrosive
products. Use a damp cloth with soapy
water.
• Unplug the device if it is not being used for an
extended period of time.
• Do not plug the device into national
telecommunications installations.
• The cable between the monitor and intercom
panel must not be extended. Avoid junctions
(insulating screw joints, soldered joints, etc.)
3 - RECYCLING
This logo indicates that devices
which are no longer in use must not
be disposed of as household waste.
They are likely to contain hazardous
substances that are dangerous to
both health and the environment.
Returntheequipmenttoyourlocal distributor
or use the recycling collection service
provided by your local council.
Pour en savoir plus :
www.quefairedemesdechets.fr

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GND
B - PRODUCT DESCRIPTION
1 - CONTENTS OF THE KIT
2 - GENERAL INFORMATION
This videophone is composed of an interior response station with touch-sensitive buttons and an exterior
panel with an intercom and camera, allowing the person inside to see and communicate with the visitor
outside who rings the doorbell. The system is easy to install, with only two wires needed for all functions:
the doorbell, the video feed, the intercom, and the strike plate and automated opening controls. For
effective usage, please carefully read this instruction manual.
3 - MONITOR
4Plug-in power supply
5 5 RFID badges: 2 users (grey), 1 admin
(yellow), 1 badge - (red), 1 badge + (blue)
1 7"monitor
2“Smart” wall bracket
3 Intercom panel and protective shield
1x 1 5x 5 3x 1 2x 1 4x 1
1
6 9
4
8 11
12
5
2
3
GND
GND
GND
7 10
5Connector
6Red: Connecting to power supply
7Green: Connecting to intercom panel
8Blue: Connecting to additional monitor
17" LCD screen
2Touch-sensitive buttons
3Microphone
4Loudspeaker

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B - PRODUCT DESCRIPTION
9Indicator light for connecting an additional
monitor :
Red = Connection error
Blue = Connection OK or monitor not present
10 Power supply indicator light :
Red = Connection error
Blue = Power supply connected correctly
11 Intercom panel connection indicator light :
Red = Reverse polarity
Blue = Wiring OK
12 Intercom panel connection indicator light
Red = intercom panel not connected (wire
unplugged or cut)*
Blue = connection OK
* This is completely normal if the monitor is
used as an additional monitor on an existing
installation and no intercom panel is directly
connected to it
4 - INTERCOM PANEL
1
3 4
8
5
6
7
GND
GND
9
10
1Twilight sensor
2White LEDs (night vision)
3Camera lens
4Microphone
5Loudspeaker
6Backlit call button and RFID badge scan area
7Tamper-resistant retaining screw
8Connecting of the monitor
9Connecting of the electric strike plate
10 Connecting of the dry contact (gate
automation )
11 Loudspeaker volume setting (located under
the rubber button)
12 RFID reset button (under the rubber plug)
5 - WALL BRACKET
The monitor is designed to be xed to the wall. A wall bracket and the necessary fasteners are included.
6 - MAINS ADAPTER
A 230 Vac 50 Hz/15 Vdc 1A mains adapter for powering the monitor is included in the kit. Do not use other
power supplies as they could cause irreparable damage to the device and invalidate the warranty. Do not
cut or extend the wire of the mains adapter or the warranty will be void. The 15V wire of the adapter is
indicated by the presence of a red + 15V label. The ground wire of the adapter is indicated by the presence
of a black ENL label.
Notes:
• When the call button is pressed,
the monitor rings inside and the
video switches on.
• To change the name plate label,
remove the plastic protective
cover on the front by sliding a small
at screwdriver into the notch
provided for this purpose.
bob marley operat
11
2
12

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C - INSTALLATION
Tips and important notes:
• In order to make the most of your intercom
panel, we advise you to congure it (loudspeaker
volume) before it is installed in its nal location.
To do this, you will need to connect it on a table,
to ensure that the settings have been congured
correctly.
• If you test your product before installing it, please
do not do this with the intercom panel
and the monitor in the same room, to avoid the
emission of a high-pitched sound (Larsen effect).
• Do not expose the camera directly to the sun or
facing a reective surface.
• Tip: it is recommended for the wires to be
covered by a sheath to protect them from bumps
and the weather.
1. WIRING
To avoid the risks of interference and malfunction,
do not pass the wire for your videophone through
the same sheath as that housing the electrical
wires (230V - 50Hz). Each cable connecting the
monitor and the intercom panel must be a single
part. Avoid joints (insulating screw joints, soldered
joints, etc.)
Note: Do not under any circumstances double
wires to increase the wire size.
1.1. Connecting the videophone (screen,
intercom panel and camera, see g. 1, g. 2)
• Ensure proper connection of the wires,
following one of the wiring diagrams depending
on the desired conguration.
• Take careful note of the label afxed to the
front of the smart device and at the back of the
intercom panel.
• Depending on the selected conguration,
congure your monitor as a “Master” or “Slave”.
You can adjust this setting through the settings
management menu of your monitor.
1.2. Wiring gate automation
• The intercom panel provides a dry-contact
connection, without an electric current, to
be connected to the control button for your
automated gate.
• Connect it directly to the terminals identied on
the description of the intercom panel (Section 4
- Intercom panel) at the back of the board (no
polarity to follow).
• The opening function can only be used if the
respective intercom panel video is displayed.
1.3. Connecting an electric strike plate or
lock
Important: The electric strike plate or lock that
you install must be equipped with a mechanical
memory. The power supply to the lock must not
exceed 12V/1.1A.
• Connect it directly to the terminals identied on
the description of the intercom panel (Section 4
- Intercom panel) at the back of the board (no
polarity to follow).
• The opening function from the monitor can
only be used if the respective intercom panel
video is displayed.
2. CONFIGURATION OF THE INTERCOM PANEL (SEE
FIG. 1, FIG. 2 )
2.1. Intercom volume setting:
Setting the volume of the intercom and
conversation volume can be done from the
settings interface on the video intercom screen.
More details are available in Section D - Use.
2.2. Conguration of the RFID function:
The RFID function enables opening to be
managed using badges from the intercom
panel, even when the screen is switched off.
2.2.1 Programming (or resetting) of
administrator badges:
The rst time these are activated, it is imperative
for the badges to be congured in the following
order:
1. Press the reset button at the back of the
intercom panel for 5 seconds, the intercom
panel emits 6 short beeps.
2. Swipe the administrator badge (yellow),
a short beep conrms that it has been
programmed.
3. Swipe the + badge (blue), a short beep
conrms that it has been programmed.

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C - INSTALLATION
4. Swipe the - badge (red), a long beep conrms
the end of the programming of administration
badges.
2.2.2 Adding one or more user badges:
1. Swipe the badge - (blue), 4 long beeps conrm
activation of programming mode.
2. Swipe all user badges (grey) to be activated,
a short beep conrms, for each badge
presented, that it has been programmed.
3. Once all the badges have been programmed,
wait for 10 seconds. A long beep indicates the
end of the programming process.
2.2.3 Deleting one or more user badges:
1. Swipe the - badge (red), 4 long beeps conrm
activation of programming mode.
2. Swipe all user badges (grey) to be
deactivated, a short beep conrms, for each
badge presented, that it has been cleared of
any programming.
3. Once all the badges have been cleared of any
programming, wait for 10 seconds. A long
beep indicates the end of the programming
process.
2.2.4 Deleting all user badges:
1. Swipe the administrator badge (yellow),
4 short beeps indicate activation of
administration mode.
2. Swipe 1 user badge (grey) that has been pre-
added to the system, a short beep indicates
that all the user badges have been cleared of
any programming.
2.2.5 Use of badges:
To open the electric strike plate, quickly swipe
your pre-programmed user badge (grey) over
the RFID scan area. A short beep indicates the
opening of the electric strike plate.
To initiate the gate motor, hold the badge in front
of the RFID scanning area for 3 seconds. Two
short beeps indicate that the gate is opening.
2.2.6 Replacing a badge
RFID badges do not have predened functions.
It is the programming step that sets the badge’s
function. Badge colours simply enable users to
recognise their function. If a badge is lost, it can
be replaced by any other badge by repeating the
programming step.
3 - INSTALLING THE INTELLIGENT BRACKET
• The smart stand is magnetically attached to the
back of the monitor. To gain access, please slide
the support down.
• Position the bracket in the chosen location
and check that it is in the optimum position for
connecting the cables.
• If the cables do not emerge directly from the wall,
break off the bottom plastic part.

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C - INSTALLATION
1
2
3
1. Feed the wires into the space provided for this
purpose.
2. Mount the smart bracket using suitable screws
and wall plugs for the type of bracket (the
screws and wall plugs provided are suitable for
solid walls).
3. Connect the connection terminals, ensuring
you follow the colour coding accurately.
4 -DIAGNOSTICS AND INSTALLATION
• Once the wiring has been completed and before
installing the monitor, check the smart bracket
status:
• If all the indicator lights on the smart bracket are
blue (with the possible exception of the one on
the intercom panel, see chapter 3 monitor), place
the monitor in its compartment. If not, check
installation.
Warning: for this step, do not connect the 230V AC
power supply.
5. INSTALLATION OF THE MAIN OR ADDITIONAL
INTERCOM PANEL
Note: The product must not be connected to the
power supply before the wiring has been completed.
GND
GND
• Remove the tamper-resistant screw under the
intercom panel.
• Tilt the intercom panel forwards.

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C - INSTALLATION
1.60m
GND
GND
GND
• The lens of the intercom panel must be placed at
a height around 1.60m.
• Make guiding marks.
• Drill. Use wall plugs suitable for the nature of the
material (the wall plugs provided are suitable for
solid walls).
GND
GND
• Connect the two wires from the monitor and if
necessary, connect the electric strike plate and
the gate (see Section 1. Wiring).
• Check proper functioning (video call, etc.).
GND
• Place a silicone* seal between the shield and the
wall to avoid the in ltration of water. * Do not
use an acetic acid-based silicone (smells like
vinegar). It is not recommended to run a silicone
seal under the intercom panel

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D - USING THE PRODUCT
1. USE OF THE GATE VIDEO AND SETTINGS
- The Thomson Smart Bracket II is controlled
through touch-sensitive keys.
- The button functions vary depending on the
menu accessed. The icons at the bottom left hand
side of the screen help to guide you as to their use.
GND
1 2 3 4
1Monitor switched off: Spy mode: view
intercom panel camera
In the menus: navigation arrow
2Monitor switched off: access the main
menu
During a call: answer the call/end the call
In the menus: navigation arrow
3Monitor switched off: access the main
menu
During a call: Open electric strike plate
In the menus: OK/Selection
4Monitor switched off: access the main
menu
During a call: Open dry contact (gate
motor)
In the menus: Back
WARNING: in Spy mode, the sound is not activated.
You need to press on the
GND
key to start a discussion.
• Main menu
1 2 3 4 5
1Doorbell melody selection and volume
settings
2Setting the date and time
3When a second monitor is connected,
select this icon and press on OK to call it
4Adjusting the settings of your Smart
Bracket II videophone
5Management and viewing of photos
captured

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F - FAQ
If your problem is not covered below, please contact our technical support department.
Symptoms Possible causes Solutions
The intelligent bracket
is showing an error
(red light) when the
screen is lit.
This is completely normal. The diagnostics run by the
intelligent bracket should be
relied on only when the screen is
disconnected.
The monitor will not
switch on.
The adapter is not connected
to the mains/the monitor is
not inserted correctly into the
intelligent bracket.
Check that all power supply cables
are correctly connected.
No image on screen
(black or blue screen).
The intercom panel and the
intelligent bracket are not
connected correctly.
Remove the screen of the
intelligent bracket and run
diagnostics.
Check the connections.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The image is blurred.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
If possible, use a separate duct
for the cables that connect the
monitor to the intercom panel.
The intercom panel lens is dirty or
scratched
Clean the lens of the intercom
panel with a soft cloth.
Background noise
when talking.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
If possible, use a separate duct
for the cables that connect the
monitor to the intercom panel.
The gate control
does not release the
automated door.
The cable section used is not
suitable.
Check the cable section with the
help of this operating manual.
The intercom panel and the
automated gate are not connected
correctly.
Check the connections and input
used for the automated gate with
the help of the operating manual
for the automated gate.

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F - FAQ
The electric strike
plate does not open
the door.
The cable section used is not
suitable.
Check the cable section with the
help of this operating manual.
The intercom panel and the strike
plate are not connected correctly.
Check the connections between
the intercom panel and the electric
strike plate.
The style of electric strike plate
used is not suitable.
Check that the strike plate is
compatible with the specications
included in this manual.
When speaking with
a visitor, the monitor
sound is low or
distorted.
The intercom panel microphone is
obstructed.
Check that the intercom panel
microphone is clean (dirtiness,
insects, etc.)
During a call, there
is no sound or the
product functions
randomly
The monitor(s) is/are not in the
correct “Master” or “Slave” mode
Check that the monitor is correctly
congured by accessing the
settings management menu
G - TECHNICAL AND LEGAL INFORMATION
1 - GENERAL CHARACTERISTICS
Monitor and smart bracket
Intercom panel
Doorbells Number 6 doorbell melodies to choose from (85dB)
Supply voltage 15V/1A
Picture memory capacity 100 photos
Sensor type ¼’’ CMOS
Viewing angle 105°
Consumption 400mA
Dimensions 205(l)x157(h)x18(p) (mm)
Dimensions 164(h)x78(l)x39(p) (mm)
Protection rating IP44
Temperature and humidity
levels for use
-10°C to 50°C, 85% RH maximum
Temperature and humidity
levels for use
-10°C to 50°C, 85% RH maximum
Screen Size 7 inches diagonally (17.78cm), 16/9
Resolution 800 x 480

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G - TECHNICAL AND LEGAL INFORMATION
2 - WARRANTY
• This product is guaranteed for parts and
labour for 3 years from the date of purchase.
Proof of purchase must be retained for the
duration of the warranty period.
• The warranty does not cover damage caused
by negligence, knocks or accidents.
• None of the parts of this product may be
opened or repaired by any persons not
employed by Smarthome France.
• The warranty will be void if the device is
tampered with.
3 - HELP AND SUGGESTIONS
• If, in spite of the care we have taken in
designing our products and drafting these
instructions, you do encounter difculties
when installing your product or you have any
questions, we recommend you contact one
of our specialists who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards,
it is essential that you are in front of your
installation when contacting us, so that one
of our technicians can diagnose the source of
the problem, as it will probably be the result
of a setting that is incorrect or an installation
that is not to specication. If the problem is
caused by the product itself, the technician
will give you an RMA number so that you can
return the unit to the shop. Without this RMA
number, the shop may refuse to exchange
your product.
Contact our customer service technicians on:
0,35 € / min
0 892 701 369
Monday to Friday, 9AM to 12PM and 2PM to 6PM
CET.
4 - PRODUCT RETURNS - AFTER SALES SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to be
returned to our customer service centre, you can
check the progress of the work on our website at
the following address: http://sav.smart-home-
france.com
Avidsen undertakes to keep a stock of
spare parts for this product throughout the
contractual warranty period.
5 - EC DECLARATION OF CONFORMITY
With the RED 2014/53/UE directive
Smarthome France hereby declares that the
equipment designated below:
Smart Bracket II colour video intercom 512263
ComplieswiththeREDdirectiveandits conformity
has been assessed pursuant to the applicable
standards in force:
EN 301 489-1 V2.2.0
EN 301 489-3 V2.1.1
EN 300 330-1 V2.1.1
EN 300 328 V2.1.1
EN 62479: 2010
EN 62368 -1: 2014 +A11: 2017
IN Tours Alexandre Chaverot,
08/11/18 CEO

is a TECHNICOLOR S.A. brand used under licence by:
SmartHome France
19 avenue Marcel Dassault - 37200 Tours - France