Toshiba RAS-2M10G3AVG-E User manual

Installation Manual
Outdoor Unit
AIR CONDITIONER (MULTI-SPLIT TYPE)
Model name:
RAS-2M10G3AVG-E
RAS-2M14G3AVG-E
R32
Installation Manual
Outdoor Unit
English

1
Outdoor Unit Installation Manual
Contents
1 Precautions for safety ........................................................................................... 2
2 Installation / service tools ....................................................................................... 9
3 Speci¿cations................................................................................................... 9
4 Installation parts, accessories ................................................................................... 9
5 Installation of outdoor unit ..................................................................................... 10
6 Refrigerant piping .............................................................................................. 11
7 Electrical work ................................................................................................. 12
8 Grounding ..................................................................................................... 13
9 Test run........................................................................................................ 13
10 Pump-down Operation ......................................................................................... 15
11 Troubleshooting ............................................................................................... 15
12 Appendix ...................................................................................................... 16
Please read this Installation Manual carefully before installing the Air Conditioner.
• This Manual describes the installation method of the outdoor unit.
• For installation of the indoor unit, refer to the Installation Manual attached to the indoor unit.
IMPORTANT NOTICE
For details on how to install the indoor units, refer to the installation manual accompanying the indoor units.

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Outdoor Unit Installation Manual
1Precautions for safety
The manufacturer shall not assume any liability for the damage caused by not observing the
description of this manual.
Be sure to read this installation manual carefully before installing.
The supplied CD-ROM contains the installation manual translated into many languages.
Recommend to the owner to perform maintenance periodically when using over long periods
of time.
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
Warning indications on the air conditioner unit
WARNING
(Risk of fire)
This mark is for R32 refrigerant only. Refrigerant type is written
on nameplate of outdoor unit.
In case that refrigerant type is R32, this unit uses a flammable
refrigerant.
If refrigerant leaks and comes in contact with fire or heating part,
it will create harmful gas and there is risk of fire.
Read the OWNER’S MANUAL carefully before operation.
Service personnel are required to carefully read the OWNER’S MANUAL and
INSTALLATION MANUAL before operation.
Further information is available in the OWNER’S MANUAL, INSTALLATION
MANUAL, and the like.
noitpircseDnoitacidnigninraW
CAUTION
BURST HAZARD
Open the service valves
before the operation,
otherwise there might be
the burst.
CAUTION
BURST HAZARD
Open the service valves before the operation, otherwise
there might be the burst.

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Outdoor Unit Installation Manual
Be sure to follow the precautions provided here to avoid safety risks. The symbols and their
meanings are shown below.
DANGER It indicates that incorrect use of this unit can result in a high possibility of
severe injury(*1) or death.
WARNING It indicates that incorrect use of this unit may cause severe injury or
death.
CAUTION It indicates that incorrect use of this unit may cause personal injury(*2),
or property damage(*3).
*1: A severe injury refers to blindness, injury, burns (hot or cold), electrical shock, bone
fracture, or poisoning that leaves after effects and requires hospitalization or extended
out-patient treatment.
*2: Personal injury means a slight accident, burn, or electrical shock which does not
require admission or repeated hospital treatment.
*3: Property damage means greater damage which affects assets or resources.
For general public use
Power supply cord of parts of appliance for outdoor use shall be at least polychloroprene
sheathed Àexible cord (design H07RN-F) or cord designation 60245 IEC66 (1.5 mm² or more).
(Shall be installed in accordance with national wiring regulations.)
This appliance is not intended for use by person (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the appliance.
CAUTION
To disconnect the appliance from the main power supply
This appliance must be connected to the main power supply by means of a circuit breaker or
a switch with a contact separation of at least 3 mm in all poles.
CAUTION
NEW REFRIGERANT AIR CONDITIONER INSTALLATION
THIS AIR CONDITIONER USES THE NEW HFC REFRIGERANT (R32), WHICH DOES
NOT DESTROY THE OZONE LAYER.
R32 REFRIGERANT IS APT TO BE AFFECTED BY IMPURITIES SUCH AS WATER,
OXIDIZING MEMBRANES, AND OILS BECAUSE THE PRESSURE OF R32
REFRIGERANT IS APPROX. 1.6 TIMES OF REFRIGERANT R22.

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Outdoor Unit Installation Manual
CAUTION
AS WELL AS THE ADOPTION OF THIS NEW REFRIGERANT, REFRIGERATING
MACHINE OIL HAS ALSO BEEN CHANGED. THEREFORE, DURING INSTALLATION
WORK, BE SURE THAT WATER, DUST, FORMER REFRIGERANT, OR REFRIGERATING
MACHINE OIL DOES NOT ENTER THE REFRIGERATION CYCLE OF A NEW-
REFRIGERANT AIR CONDITIONER. TO AVOID MIXING REFRIGERANT AND
REFRIGERATING MACHINE OIL, THE SIZES OF CHARGING PORT CONNECTING
SECTIONS ON THE MAIN UNIT ARE DIFFERENT FROM THOSE FOR THE
CONVENTIONAL REFRIGERANT, AND DIFFERENT SIZE TOOLS ARE ALSO REQUIRED.
FOR CONNECTING PIPES, USE NEW AND CLEAN PIPING MATERIALS WITH HIGH
PRESSURE WITHSTAND CAPABILITIES, DESIGNED FOR R32 ONLY, AND ENSURE
THAT WATER OR DUST DOES NOT ENTER. MOREOVER, DO NOT USE ANY EXISTING
PIPING AS ITS PRESSURE WITHSTAND MAY BE INSUFFICIENT AND MAY CONTAIN
IMPURITIES.
DANGER
• THE MANUFACTURER SHALL NOT ASSUME ANY LIABILITY FOR THE DAMAGE
CAUSED BY NOT OBSERVING THE DESCRIPTION OF THIS MANUAL.
• FOR USE BY QUALIFIED PERSONS ONLY.
• MEANS FOR DISCONNECTION FROM THE SUPPLY HAVING A CONTACT
SEPARATION OF AT LEAST 3 MM IN ALL POLES MUST BE INCORPORATED IN THE
FIXED WIRING.
• TURN OFF MAIN POWER SUPPLY BEFORE ATTEMPTING ANY ELECTRICAL WORK.
MAKE SURE ALL POWER SWITCHES ARE OFF. FAILURE TO DO SO MAY CAUSE
ELECTRIC SHOCK.
• CONNECT THE CONNECTING CABLES CORRECTLY. IF THE CONNECTING CABLES
ARE CONNECTED WRONGLY, ELECTRIC PARTS MAY BE DAMAGED.
• CHECK THE EARTH WIRE THAT IT IS NOT BROKEN OR DISCONNECTED BEFORE
INSTALLATION.
• DO NOT INSTALL NEAR CONCENTRATIONS OF COMBUSTIBLE GAS OR GAS
VAPORS. FAILURE TO FOLLOW THIS INSTRUCTION CAN RESULT IN FIRE OR
EXPLOSION.
• TO PREVENT OVERHEATING THE INDOOR UNIT AND CAUSING A FIRE HAZARD,
PLACE THE UNIT WELL AWAY (MORE THAN 2 M) FROM HEAT SOURCES SUCH AS
RADIATORS, HEATERS, FURNACE, STOVES, ETC.
• WHEN MOVING THE AIR CONDITIONER FOR INSTALLING IT IN ANOTHER PLACE
AGAIN, BE VERY CAREFUL NOT TO GET THE SPECIFIED REFRIGERANT (R32)
WITH ANY OTHER GASEOUS BODY INTO THE REFRIGERATION CYCLE. IF AIR OR
ANY OTHER GAS IS MIXED IN THE REFRIGERANT, THE GAS PRESSURE IN THE
REFRIGERATION CYCLE BECOMES ABNORMALLY HIGH AND IT RESULTANTLY
CAUSES BURST OF THE PIPE AND INJURIES ON PERSONS.

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Outdoor Unit Installation Manual
DANGER
• IN THE EVENT THAT THE REFRIGERANT GAS LEAKS OUT OF THE PIPE DURING
THE INSTALLATION WORK, IMMEDIATELY LET FRESH AIR INTO THE ROOM.
IF THE REFRIGERANT GAS IS HEATED BY FIRE OR SOMETHING ELSE, IT CAUSES
GENERATION OF POISONOUS GAS.
• WHEN INSTALLING OR RE-INSTALLING THE AIR CONDITIONER, DO NOT INJECT
AIR OR OTHER SUBSTANCES BESIDES THE DESIGNATED REFRIGERANT “R32”
INTO THE REFRIGERATING CYCLE.
IF AIR OR OTHER SUBSTANCES ARE MIXED, AN ABNORMAL PRESSURE CAN
OCCUR IN THE REFRIGERATING CYCLE, AND THIS CAN CAUSE AN INJURY DUE
TO A PIPE RUPTURE.
WARNING
About the refrigerant
• This product contains Àuorinated greenhouse gases.
• Do not vent gases to the atmosphere.
• The appliance shall be stored in a room without continuously operating ignition sources
(for example: open Àames, an operating gas appliance or an operating electric heater).
• Do not pierce or burn refrigerant cycle parts.
• Do not use means to accelerate the defrosting process or to clean, other than those
recommended by the manufacturer.
• Be aware that refrigerants may not contain an odour.
• The refrigerant inside the unit is Àammable. If the refrigerant leaks in the room and comes
in contact with ¿re from a burner, a heater, or a cooker, it may result in ¿re or the formation
of a harmful gas.
• Turn off any combustible heating devices, ventilate the room, and contact the dealer from
which you purchased the unit.
• Do not use the unit until a service person con¿rms that the portion from which the
refrigerant leaked is repaired.
• When installing, relocating, or servicing the air conditioner, use only the speci¿ed
refrigerant (R32) to charge the refrigerant lines. Do not mix it with any other refrigerant
and do not allow air to remain in the lines.
• Pipe-work shall be protected from physical damage.
• Compliance with national gas regulations shall be observed.
WARNING
• Do not use any refrigerant different from the one speci¿ed for complement or replacement.
Otherwise, abnormally high pressure may be generated in the refrigeration cycle, which
may result in a failure or explosion of the product or an injury to your body.
• Installation work must be requested from the supplying retail dealership or professional
vendors. Self-installation may cause water leakage, electrical shock, or ¿re as a result of
improper installation.

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Outdoor Unit Installation Manual
WARNING
• Speci¿ed tools and pipe parts for model R32 are required, and installation work must
be done in accordance with the manual. HFC type refrigerant R32 has 1.6 Times more
pressure than that of conventional refrigerant (R22). Use the speci¿ed pipe parts, and
ensure correct installation, otherwise damage and/or injury may be caused. At the same
time, water leakage, electrical shock, and ¿re may occur.
• Be sure to install the unit in a place which can suf¿ciently bear its weight. If the load
bearing of the unit is not enough, or installation of the unit is improper, the unit may fall
and result in injury.
• Electrical work must be performed by a quali¿ed electrical engineer in accordance with
the code governing such installation work, internal wiring regulations, and the manual.
A dedicated circuit and the rated voltage must be used. Insuf¿cient power supply or
improper installation may cause electrical shock or ¿re.
• Use a cabtyre cable to connect wires in the indoor/outdoor units. Midway connection,
stranded wire, and single-wire connections are not allowed. Improper connection or ¿xing
may cause a ¿re.
• Wiring between the indoor unit and outdoor units must be well shaped so that the cover
can be ¿rmly placed. Improper cover installation may cause increased heat, ¿re, or
electrical shock at the terminal area.
• Be sure to use only approved accessories or the speci¿ed parts. Failure to do so may
cause the unit to fall, water leakage, ¿re or electrical shock.
• After the installation work, ensure that there is no leakage of refrigerant gas. If the
refrigerant gas leaks out of the pipe into the room and is heated by ¿re or something else
from a fan heater, stove or gas range, it causes generation of poisonous gas.
• Make sure the equipment is properly earthed. Do not connect the earth wire to a gas pipe,
water pipe, lightning conductor, or telephone earth wire. Improper earth work may be the
cause of electrical shock.
• Do not install the unit where Àammable gas may leak. If there is any gas leakage or
accumulation around the unit, it can cause a ¿re.
• Do not select a location for installation where there may be excessive water or humidity,
such as a bathroom. Deterioration of insulation may cause electrical shock or ¿re.
WARNING
• Installation work must be performed following the instructions in this installation manual.
Improper installation may cause water leakage, electrical shock or ¿re. Check the
following items before operating the unit.
- Be sure that the pipe connection is well placed and there are no leaks.
- Check that the service valve is open. If the service valve is closed, it may cause
overpressure and result in compressor damage. At the same time, if there is a leak in
the connection part, it may cause air suction and overpressure, resulting in burst or
injury.

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Outdoor Unit Installation Manual
WARNING
• The installation of pipe work shall be kept to a minimum.
• The following must be certainly done during pump down.
• Do not incorporate air into the refrigeration cycle.
• Close the 2 service valves. Stop the compressor and remove the refrigerant pipe.
If the refrigerant pipe is removed when the compressor is operating and service valves are
opened, the refrigerant cycle will inhale unwanted matter such as air and the pressure in
the cycle becomes abnormally elevated. It may cause a burst or injury.
• Do not modify the power cable, connect the cable midway, or use a multiple outlet
extension cable. Doing so may cause contact failure, insulation failure, or excess current,
resulting in ¿re or electrical shock.
• If you detect any damage, do not install the unit. Contact your supplying dealer
immediately.
• Never modify this unit by removing any of the safety guards or bypassing any of the safety
interlock switches.
• Do not wash air conditioners with pressure washers.
Electric leaks may cause electric shocks or ¿res.
• Be sure to comply with local regulations/codes when running the wire from the outdoor
unit to the indoor unit. (Size of wire and wiring method etc.)
• When installing the air conditioner in a small room, provide appropriate measures to
ensure that the concentration of refrigerant leakage occur in the room does not exceed the
critical level. It is not dangerous refrigerant; it has not toxicity. However, a concentration
above 0.3 kg/m³ as criterion still causes suffocation. The volume of refrigerant charged
to the multi system air conditioner is more than the volume charged to a conventional
individual system.
• Before operating the air conditioner after having completed the work, check that the
electrical parts control box cover of the indoor unit and valve cover of the outdoor unit are
closed, and set the circuit breaker to the ON position. You may receive an electric shock
etc. if the power is turned on without ¿rst conducting these checks.
• Make sure drain hose insulation if cooling operation is used at sub-zero ambient
temperature.
WARNING
• After installation work, make sure below before operation.
- Connection pipes are connected properly and no leakage.
- Packed valves are fully open.
Running compressor without open packed valves may cause abnormal high pressure and
parts failure.
Leakage at connection piping may suck air and make further high pressure cause burst
and injure.
• During pump down work make sure below process.
- Don’t mix air into the refrigerant cycle.
- Stop the compressor before removing piping after packed valves are fully closed.
Removing piping under the compressor running and packed valves open, air might be
sucked and refrigeration cycle pressure becomes abnormally high, and it causes burst or
injury on persons.

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Outdoor Unit Installation Manual
CAUTION
• Please read this installation manual carefully before installing the unit. It contains further
important instructions for proper installation.
• Exposure of unit to water or other moisture before installation could result in electric
shock. Do not store it in a wet basement or expose to rain or water.
• After unpacking the unit, examine it carefully for possible damage.
• Do not install in a place that can increase the vibration of the unit. Do not install in a place
that can amplify the noise level of the unit or where noise and discharged air might disturb
neighbours.
• This appliance must be connected to the main power supply by means of a circuit breaker
depending on the place where the unit is installed. Failure to do so may cause electrical
shock.
• Follow the instructions in this installation manual to arrange the drain pipe for proper
drainage from the unit. Ensure that drained water is discharged. Improper drainage can
result in water leakage, causing water damage to furniture.
• Tighten the Àare nut with a torque wrench using the prescribed method. Do not apply
excess torque. Otherwise, the nut may crack after a long period of usage and it may
cause the leakage of refrigerant.
• Wear gloves (heavy gloves such as cotton gloves) for installation work. Failure to do so
may cause personal injury when handling parts with sharp edges.
• Do not touch the air intake section or the aluminium ¿ns of the outdoor unit. It may cause
injury.
• Do not install the outdoor unit in a place which can be a nest for small animals. Small
animals could enter and contact internal electrical parts, causing a failure or ¿re.
• Request the user to keep the place around the unit tidy and clean.
• Make sure to conduct a test run after the installation work, and explain how to use and
maintain the unit to the customer in accordance with the manual. Ask the customer to
keep the operation manual along with the installation manual.
• Do not climb onto or place objects on top of the outdoor unit. You may fall or the objects
may fall off of the outdoor unit and result in injury.
Requirement of report to the local power supplier
Please make absolutely sure that the installation of this appliance is reported to the local
power supplier before installation. If you experience any problems or if the installation is not
accepted by the supplier, the service agency will take adequate countermeasures.
Important information regarding the refrigerant used
This product contains Àuorinated greenhouse gases.
Do not vent gases into the atmosphere.
Refrigerant type: R32
GWP(1) value: 675 * (ex. R32 ref. AR4)
(1)GWP = global warming potential
The refrigerant quantity is indicated on the unit name plate.
* This value is based on F gas regulation 517/2014

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Outdoor Unit Installation Manual
2Installation / service tools
Changes in the product and components
In air conditioners using R32, in order to prevent any other refrigerant from being accidentally charged, the service port diameter size of the outdoor unit service
valve has been changed. (1/2 UNF 20 threads per inch)
In order to increase the pressure resisting strength of the refrigerant piping, flare processing diameter and opposing flare nuts sizes have been changed.
(for copper pipes with nominal dimensions 1/2 and 5/8)
Gauge manifold for R32
Charge hose for R32
Vacuum pump for R32
Gas leakage detector for R32
Phillips screwdriver
Level
Scale
Utility knife
Pipe cutter
Torque wrench
Wrench (or spanner)
Reamer
Flare tool for R32
4 mm hexagonal wrench
3Specifications
Operating conditions*1
C°64ot01–noitarepognilooC
C°64ot01–noitarepoyrD
C°42ot02–noitarepognitaeH
Connecting pipe length
Minimum for 1 unit (m)
Maximum for 1 unit (m)
Maximum for total unit (m)
Height difference (m)
No additional refrigerant charge (m)
The specifications for performance of this air conditioner differs depending on the combination of the indoor units which are operated.
*1 If the air conditioner is used in conditions other than the above, the safety protection functions may be activated.
* Example of indoor unit class: RAS-B10J2KVSG-E is abbreviated as “10”.
Indoor unit class Standard connecting pipe diameter
Unit B
Unit A
Tot a l —
4Installation parts, accessories
Installation parts *Locally procured
05, 07, 10, 13 6.35 mm 9.52 mm
icepSemanstraPfiyt’Qsnoitac
*2 Refrigerant piping covered with insulating material (Polyethylene
foam, 6 mm thick) When duct-type or cassette-type unit is to
be installed, it shall be covered with thicker insulating material
(Polyethylene foam, 10 mm thick)
Refrigerant piping*2
Indoor unit
(abbreviation)
Liquid side
(O.D.) Gas side (O.D.) 1 ea.
.ae1—sepatCVP,yttuP
Accessories
Installation
manual 1Rubber cap (Water-proof) 2
CD-ROM
(Installation
manual)
1F-GAS label 1 Drain nipple 1
Product
specification 1
RAS-2M10G3AVG-E RAS-2M14G3AVG-E
22
15 20
20 30
10 10
20 30
RAS-2M10G3AVG-E
05 or 07 or 10 or 13 6.35, 9.52 mm
05 or 07 or 10 or 13 6.35, 9.52 mm
20 (RAS-2M10G3AVG-E)
26 (RAS-2M14G3AVG-E)
RAS-2M14G3AVG-E
6.35, 9.52 mm
6.35, 9.52 mm