Toshiba TRST-A1 Series User manual

One Blue Hill Plaza, 16th Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
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Toshiba TRST-A1x Series
Printer Installation
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Hardware install
1. Connect the supplied USB “Y” printer cable to the
powered (24V) USB port and route the cable through
the cable restraint bars.
2. Ensure the printer power switch is turned off.
3. Connect the power end of the USB “Y” printer cable
to the power connector on the printer. Be sure to
properly align the pins on the cable end to the
connector. Failure to properly align the connector can
cause damage to the pins on the cable.
4. Connect the data end of the USB “Y” printer cable to
the USB connector on the printer. The cable will only
fit one way.
5. Route both cables through the attached cable
restraints.
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Loading Paper in the TRST-A1x Printer
When you use this printer for the first time or when the receipt paper has been used up, load a
receipt roll in, following the procedures listed below while the printer power is set to ON. A
thermal printer prints thermal receipt paper by applying heat to the paper to react with the
chemicals on the paper surface. A red line which appears on the reverse side of the receipt
paper indicates that the paper is almost used up.
1. Turn the printer power ON.
2. Hold the raised sides firmly and lift upwards to unhook the printer cover.
Note: On some of the newer models there is a lever that you can push to open the printer.
3. Hold both sides of the printer cover and open it until it stops.
4. Check for the correct orientation of the receipt roll, and put it into the paper holder.
5. Pull the receipt paper until it extends past the paper outlet (about 2 inches), and then close the printer cover by
pressing its front center gently until a positive lock is felt.
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Printer Configuration
1. Turn the printer off.
2. Turn the printer over and the back of the printer is
facing up. You will see the number 12 at the bottom
right hand corner.
3. In that space below the number there is two dip
switches. Flip the #1 dip switch to the on position
(down).
4. Press and Hold the feed button while turning on the
printer, putting the printer in config mode. When the
printer first comes on it will print a piece of paper
(Diagnostics Form) and then print the Printer Config
Menu.
By default under Communication Interface the USB
TYPE is set to Vendor Specific Class. We will now
change that to Printer Class.
5. At the Main Menu we need to select Set
Communication Interface by clicking the feed button
3 times (3 short clicks) then press and hold it down,
you will hear beeps to confirm.
6. It Prints the Communication Interface Menu. It will
ask you what you would like to edit. As we need to
set only the USB interface type, Short Click the feed
button (no) 8 times until you get to set USB interface
type? Where you will hold down the feed button to
select YES.
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7. Short click the feed button to Set the USB interface
type to Printer class then press and hold it down
validate selection, you will hear beeps to confirm.
8. Printer class should show highlighted on the receipt.
Perform a Long Click (Yes) to Save new parameters.
The Main Menu will be printed again short click the
feed button to exit and then press and hold it down
to confirm. The Diagnostics Form will print again
confirm that the USB type under Communication
Interface says Printer Class.
9. Turn off printer and Flip the #1 dip switch to the off
position.
10. Turn printer on.
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Installing Microsoft POS for .NET
The installer for Microsoft POS for .NET can be downloaded at:
http://download2.pcamerica.com/drivers/POS_for_.Net.exe
1. Run the installer and select Install.
2. Enter a User Name and Organization and select
Next.
3. Select Accept.
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4. Select Typical and then Next.
5. Select Install.
6. Select Finish.
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TRST-A1x OPOS Driver Installation
The installer for TRST-A1x can be downloaded at:
http://download2.pcamerica.com/drivers/Toshiba_OPOS_Drivers.zip
1. Select Next.
2. Select Development $ Execute under setup type.
3. Select the interface type for the TRST-A1X.
4. Select Next.
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5. Select Next to install to the default location.
6. Select Install.
7. After the installation has completed select Finish.
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Toshiba OPOS CheckHealth
1. Open the OPOS CheckHealth by going to Start then
All Programs then OPOS CheckHealth
2. Once the application is open Select the +to open the
hive for the POSPrinter.
3. Highlight the printer you are using under POSPrinter
and select Enter on your keyboard. (Optionally you
can double-click on it.)
4. Select Print ASCII Code (this will print all the numbers
and then letters in uppercase and the lower case).
5. Select Print ‘H’ (this will print a line of H characters).
6. Select Bitmap (this will print a few bars on the
receipt).
7. Select Dual Side Print (provided you have a printer
that does the Dual side printing, this will print “Front
Side” on the front of the receipt and “Back Side” on
the back of the receipt).
8. Select Cut (this will cut the paper).
9. Select OK to close the window.
10. Select END on the TEC OPOS Interactive CheckHealth
window.
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Configuration in CRE RPE
Now you’re ready to set up your printer in RPE/CRE.
1. Start the RPE/CRE program.
2. Select the Options/Manager and enter your password (where applicable).
3. Select [4] Setup | [L] Friendly Printer Setup and re-enter your password if necessary.
4. Select Receipt in the Select Friendly Printer list on the left.
5. Select the TRST-A1x in the Select local Windows printer list on the right.
6. Select Cut Receipt at this Station.
7. Select Print logo on receipts at this station then select the logo file you would like to print on receipts (if
applicable).
Note: The Pixel aspect ratio for the logo must be 1:3 (i.e. if the image has a 100px height then the width must be
300px). If the image you are using is not in that aspect ratio then it will be distorted.
8. Select Save & Exit.
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Cash Drawer Configuration
1. Select the Manager or Options button.
2. Enter the administrator password (default: admin)
where applicable.
3. Select Setup then, Setup Screen.
4. Select the Hardware tab.
5. Select Page1.
6. Under Cash Drawer select the radio button that says Open Default Drawer.
7. Under Default Cash Drawer Port select the appropriate port that your receipt printer is connected to (USB Receipt
Printer).
Note: If the port that your printer is connected to is selected and the cash drawer is not opening, try setting the port as
the USB Receipt Printer.
8. Select Update.
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Printing Barcodes on Receipts
1. Select the Manager or Options button.
2. Enter the administrator password (default: admin)
where applicable.
3. Select Setup then, Setup Screen.
4. Select the Receipt tab.
5. Check Print Bar Code On “On-Hold” Receipts.
6. Check Print Bar Code On “Complete” Receipts.
7. Select Update to save your changes.
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