Toshiba B-FP3D-GH30-QM-R User manual

Portable Printer
B-FP3D-GH30/40-QM-R
B-FP3D-GS32/42-QM-R
B-FP3D-GH52-QM-R
Owner's Manual

2
Part Names
T
op cover open button
Operation
panel
S
trap slot
B
attery lever
Battery
cover
T
op cover
Platen
P
rint head
Peel-off unit
(GH30/GH40/GH52 only)
D
CIN connector
U
SB port
M
edia sensor
P
rint head cleaner
BD address label
(
GS32/GH30/GH52 models only)
B
elt clip
M
-3x8 screws
Tear bar
Battery pack

3
Operation Panel Functions
No.
Name/Icon
Function/Usage
(1)
Liquid Crystal Display
Icons indicating the printer statuses, such as the radio intensity,
battery level, etc. are displayed.
Printer status is indicated in alpha numerals or symbols.
LCD Message
ONLINE
The printer is ready for an issue command
from the host.
PAUSE
The printer is in pause state. When the printer
is paused during printing, the number of
unprinted labels is displayed.
COVER OPEN The top cover is open.
LBL PRESENT ****
The printer is waiting for a printed label to be
removed from the media outlet. “****” indicates
the number of unprinted labels.
WAITING(XXXX)
The printer is waiting for the recovery of the
battery voltage or the temperature decrease of
the print head or motor.
(2)
WLAN Signal strength
Indicates the WLAN intensity in 4 levels
(3) Bluetooth
Bluetooth
connected
Indicates the Bluetooth connection status
Bluetooth
not connected
(4) Transmission
Data reception
by the printer
Indicates the data transmission status.
Data
transmission to
the host
(5) Sleep
Displayed while the printer is in the power saving mode.
(10)
NOTE:
Do not touch the operation
panel with a sharp object,
as its surface is easily
damaged.
POWER
FEED
PAUSE
STATUS
CHARGE
(2)
(3)
(4)
(5)
(7)
(8)
(9)
(11)
(12)

4
(6) Error
Displayed when an error has occurred in the printer.
(7)
Battery level
Indicates the battery level in 5 levels.
(8) STATUS lamp
Lights or blinks in green, red or orange to indicate the printer status.
•Lights up in green: Normal state
•Lights up in orange: Low-battery warning state (Operable)
•Lights up in red: Low-battery state
•Blinks in green or orange: Communicating or internal processing is
in progress or a printed label is waiting to be removed.
•Blinks in red: Error state
(9) CHARGE lamp
Lights up in orange while the battery pack is charging and goes out
when the battery charge is completed.
(10) [POWER] button
Turns the printer on or off.
How to turn on the printer
While the printer is off, hold down the POWER button for a few
seconds. When “ONLINE” is displayed on the LCD, the printer is
ready.
How to turn off the printer
Hold down the POWER button until the LCD goes off.
(11) [FEED] button
Feeds media or reprints a previously printed data items.
The function of the [FEED] button differs depending on the issue
mode.
(12) [PAUSE] button
Temporarily stops media issuing or restarts printing.
Used to recover the printer after the clearing of an error

5
Loading a Battery Pack
Press the battery lever to open the battery cover and
insert the battery pack into the printer right up to the
end. The battery pack is locked in by the battery
cover. Be careful of the orientation of the battery
pack.
NOTE:
• Be sure to use only the
battery pack designed and
manufactured for use with the printer B-FP3D
series: B-FP803-BTH-QM-R
• When unpacked, the battery level of the supplied
battery pack is not full. Therefore, charge the
battery pack with an optional battery charger or
load the battery pack in the printer and connect an
optional adapter before using it.
♦1-slot battery charger: B-EP800-CHG-QM-R
♦6-slot battery charger: B-EP800-CHG6-QM-R
♦AC adapter: B-FP800-AC-QM-S
♦Cigarette lighter adapter: B-EP802-DC12-QM-R
♦DC Jack plug adapter: B-FP800-DCJA-QM-R
[B-FP3D Series]
1. If the battery pack leaks liquid or gives out smoke or a bad smell, immediately stop using it and keep
it away from fire. Failure to do this may cause combustion or even an explosion.
2. In the United States, used lithium ion batteries should be returned to the store where you bought the
machine. (USA only)
3. LITHIUM ION BATTERIES MUST BE DISPOSED OF PROPERLY.
Caution: Do not handle any damaged batteries or any leaking lithium ions.
4. To avoid injury, be careful not to drop the battery pack on your feet.
WARNING!
CAUTION!
DO NOT CONNECT any device other than the
above to the printer.
B
attery pack
B
attery lever
Tab

6
Removing a Battery Pack
Push the battery lever down in the direction of the
arrow, and remove the battery pack from the printer
by pulling on the tab.
Charging the Battery Pack with an Optional Adapter
When charging the battery pack in the printer using
an optional AC adapter, cigarette lighter adapter, or
DC adapter, insert the plug of the adapter into DCIN
connector of the printer.
NOTE:
For details, please refer to the Owner’s Manual of
respective optional adapters.
When using an optional battery charger to charge
the battery packs, please refer to the Owner’s
Manual of respective models of battery charger.
Even if the ambient temperature is within the
operating temperature, the battery pack may not be
charged for safety depending on the temperature of
the battery pack.
B
attery pack
Open
Plug of the power adapter
Cover
Batt
ery lever
Tab

7
Loading the Media
1.
Push the top cover open button to open the top
cover.
2. Move the paper guide lever toward the operation
panel and the paper guides outward.
NOTE:
Do not move the paper guides without unlocking
the paper guide lever. Doing this may break the
paper guides.
3. Place a media roll in the printer. Only outside
wound media can be used in the printer.
NOTE:
Be careful when working with the tear bar. Its edge
is sharp.
4.
Adjust the paper guides to the media roll width.
5. Push back the paper guide lever to lock the paper
guides.
6. Pull the top edge of the media toward the
operation panel, and close the top cover removing
slack of the media.
NOTE:
• Use Toshiba Tec approved media only. We are
not responsible for any print result due to the use
of other media.
• When you order media, contact the nearest
Toshiba Tec representative.
Top cover
o
pen button
Top cover
Paper guide
l
ever
Paper
g
uide
Release
Media
Top cover
Paper guide
lever
Paper guide
Lock
CAUTION!
The print head has become hot immediately after
printing. Therefore, cool it down before loading
the media.

8
Before using a Peel-off Unit (GH30, GH40, GH52 models only)
When issuing labels in the peel-off mode, pull out
the peel-off roller before loading a label roll.
1. Open the top cover, and push the lock lever in the
direction of the arrow.
2. The peel-off unit is lifted.
Refer to “Loading the Media” on the previous
page and set a label roll.
NOTES:
1. DO NOT PULL the center of the peel-off roller
strongly. Doing so may break the peel-off roller.
2. Do not forcibly pull out the peel-off roller or push it
into the printer, otherwise the peel-off roller may
break.
3. Be careful when working with the tear bar. Its
edge is sharp.
How to put away the peel-off roller
1. Gently press the peel-off roller unit down and
push it into the printer in the direction i
ndicated by
the arrow until it clicks.
Peel
-off unit
Peel
-off unit
Peel
-off unit
Peel
-off unit
Lock lever

9
How to Attach the Accessories

Belt Clip
When you want to use the printer on belt, first
secure the supplied belt clip to the rear of the p
rinter.
1. Secure the belt clip to the printer back with the
two screws.
NOTE:
Only use the supplied screw to secure the belt clip.
The use of another screw may damage the inside of
the printer.
2. Fasten the belt clip to your belt.
Shoulder Strap (Option)
Use the following procedure to fasten an optional
shoulder strap (B-EP900-SS-QM-R) to the printer.
1. Pass either end of the shoulder strap through the
strap slot on the front of the printer.
2. Pass the end of the shoulder strap through the
buckle. Slide the buckle to adjust the length of
the shoulder strap.
3. Repeat for the other end of the shoulder strap.
CAUTION!
1. Care should be taken not to drop the printer when securing it to your waist or slinging it over your shoulder.
2. For fixing the printer to your belt, the belt width should be 40 mm or less. The use of the other belts may cause
the printer to fall.
M
-3x8 screws
B
elt clip
B
elt clip
Belt
S
houlder strap
Buckle
S
trap slot

10
Data Transmission
USB
1. Turn on the host and start the system.
2. Turn on the printer and connect a USB cable to
the printer.
3. Connect the USB cable to the host.
4. Send data from the host to the printer.
NOTE:
• For details of the interface cable, consult the
nearest Toshiba Tec representative.
• When disconnecting the USB cable, follow the
instructions of the system on the host.
Wireless
1. When using Bluetooth, ensure the printer within
3m of the host.
In the case of wireless LAN, place the printer
within a wireless coverage area.
2. Turn on the printer and the host, and send data
from the host to the printer.
NOTE:
• Be sure to read “Precautions for Handling of
Wireless Communication Devices” before
operating the printer.
• Confirm that there are no obstacles between the
printer and the host. Obstacles may cause a
communication failure.
The radio connectivity is affected by the operating
environment. Especially, metal obstacles, metal
powder or locations enclosed by metal walls may
prevent proper communication.
For the installation location of access points,
consult
the nearest Toshiba Tec representative.
U
SB cable
U
SB port
PC
H
andy terminal
A
ccess point
[Bluetooth]
[Wireless LAN]
Handy terminal
(via
Bluetooth)
PC host
(via
Bluetooth)
Bluetooth 4.0

11
Daily Maintenance
To maintain the high quality and performance of the printer, regular cleaning is required.
Print head
Clean the print head element with a supplied print
head cleaner.
When linerless labels are used, wipe off the dirt of
residual glues from the print head each time one or
two media rolls are used up.
NOTE:
Be careful when working with the tear bar. Its edge
is sharp.
Platen and peel-off shaft
While rotating the platen, clean it with a soft cloth
slightly moistened with absolute ethyl alcohol.
Clean the peel-off shaft with a soft cloth slightly
moistened with absolute ethyl alcohol
Clean the platen of the linerless label kit in the same
way. Cleaning should be performed each time one
or two media rolls are used up.
CAUTION!
•
DO NOT USE a sharp object to clean the print head or various rollers, as this may cause a print failure or even
lead to the breakdown of the printer.
•
NEVER USE any volatile solvent including thinner and benzene, as this may cause a print failure or breakdown of
the printer.
•
Do not touch the print head element with your bare hands, as static electricity may damage the print head.
•
The print head becomes hot immediately after printing. Allow it to cool before performing any maintenance.
Platen
P
rint head element
P
rint head cleaner
Peel
-off shaft

12
Media sensor window and media path
Remove dust or dirt from the media sensor window
with a commercially available soft, dry brush.
Clean the media path with a soft dry cloth.
When linerless labels are used, wipe off the dirt of
residual glues from the media guides each time one
or two media rolls are used up.
Top cover and operation panel
Clean the top cover and operation panel with a soft
dry cloth slightly moistened with absolute ethyl
alcohol.
Remove any dirt or residual glues from the media
outlet with a cotton swab slightly moistened with
absolute ethyl alcohol.
When linerless labels are used, wipe off the dirt of
residual glues from the top cover or media outlet
each time one or two media rolls are used up.
Media sensor window
M
edia path
T
op cover
O
peration panel
M
edia outlet

13
Troubleshooting
When a problem occurs during operation, check the following troubleshooting guide and take the corrective
action suggested.
If you cannot solve a problem by means of the following, do not attempt to repair it by yourself. Turn off the
printer, remove the battery pack, then contact a Toshiba Tec service representative for assistance.
When an error message is displayed
When an error message is displayed, follow the respective instruction then press the [PAUSE] button.
Error Message
Cause
Solution
COMMS ERROR A parity error or framing error has
occurred during communication.
Turn the power and then back on. Send
data from the host to the printer again. If
the problem reoccurs, turn off the power
and contact your Toshiba Tec service
representative.
PAPER JAM
The media is not loaded properly. Load the media properly.
The media is jammed in the printer.
Remove the jammed media and load the
media properly. Press the [PAUSE]
button.
The media is not fed correctly. Load the media correctly and press the
[PAUSE] button.
The reflective sensor does not detect
black marks.
Load the correct media with black marks
and press the [PAUSE] button.
The transmissive sensor does not detect
gaps between the labels.
Load the correct media. If the problem
recurs, set a threshold.
NO PAPER The printer ran out of media. Load a new media roll and press the
[PAUSE] button.
COVER OPEN The top cover is opened. Close the top cover.
HEAD ERROR A part of the print head element is
broken.
Turn off the printer and contact your
Toshiba Tec service representative for
the replacement of the print head.
FLASH WRITE ERROR A flash memory write error occurred.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
service representative.
FORMAT ERROR A flash memory format error occurred.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
service representative.

14
Error Message Cause Solution
FLASH MEMORY FULL
The flash memory has insufficient area
for storing data.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
service representative.
LOW BATTERY The remaining battery capacity is low.
Turn off the printer and replace the
battery pack with a fully charged one.
EXCESS HEAD
TEMPERATURE
The print head temperature reached the
upper lim
it of the operating temperature.
Stop printing and wait until the printer is
automatically restored. If the problem
reoccurs, turn off the power and contact
your Toshiba Tec service
representative.
AMBIENT TEMP
ERROR
The ambient temperature reached the
upper limit of the operating temperature.
Stop printing until the ambient
temperature falls within the printer’s
operating temperature range.
BATTERY TEMP
ERROR The battery is extremely hot.
Turn off the printer. If the power adapter
is connected, disconnect it and wait until
the battery temperature falls within the
printer’s operating temperature range.
HIGH VOLT. ERROR The battery voltage is abnormal.
Turn off the printer, remove the battery,
reload it and turn the printer on again.
If the problem reoccurs, turn off the
power and contact your Toshiba Tec
service representative.
CHARGE ERROR An error was detected while charging
the battery.
The battery life have reached the end.
Replace the battery pack with a new
one.
Command error
example
PC001;0A00,0300,
When a command error occurs, up to 16
alphanumeric or symbol digits are
displayed on the upper line of the LCD.
Turn the power off and then back on.
Send data from the host to the printer
again. If the problem reoccurs, turn off
the power and contact your Toshiba Tec
service representative.
Other error messages A hardware or software failure occurs.
Turn the power off and then back on. If
the problem reoccurs, turn off the power
and contact your Toshiba Tec service
representative.
****: Number of unprinted labels: 1 to 9999 (in units of label)

15
When the printer does not operate properly
In the case of the following symptoms, check the respective points and take corrective action.
Symptom
Point to check (Cause)
Solution
The printer is not turned on
by pressing the [POWER]
button.
The battery pack is not loaded correctly. Load a fully charged battery pack.
Fully charged battery is
loaded but the operating
time is short.
The battery life has expired. Load a fully charged new battery pack
The printer cannot
communicate via USB.
The printer is not turned on. Turn on the printer.
The printer is communicating via the
wireless communication. Terminate the wireless communication
The issue mode is incorrect. Select a correct issue mode.
The printer cannot
communicate via Bluetooth.
(GS32/GH30/GH52 only)
The printer is not turned on. Turn on the printer.
Distance to the host is too far.
Move the printer closer to the host within
3 m.
The printer is used in a location where it
is subjected to noise or interference.
Avoid such locations.
The printer address is not correctly set
on the host.
Correctly set the print address on the
host.
The issue mode is incorrect. Select the correct issue mode.
The printer cannot
communicate via the
wireless LAN.
(GS42/GS40/GH52 only)
The printer is not turned on. Turn on the printer.
Distance to the host is too far.
Move the printer within a wireless
coverage area.
Obstacles block the radio wave.
Use the printer in a location with no
obstacles.
The printer is used in a location where it
is subjected to noise or interference.
Avoid such locations.
The printer address is not correctly set
on the host.
Correctly set the print address on the
host.
The channel setting for the access point
or host is incorrect.
Avoid using a channel which interferes
with adjacent access points.
The issue mode is incorrect. Select the correct issue mode.
The printout is light.
The print head is dirty. Clean the print head.
The media is not loaded properly. Load the media properly.
Damaged media is used. Load a new media roll.
The media is not a Toshiba Tec
approved one
Use a Toshiba Tec approved media.
The printer received print
data but does not print.
The [STATUS] lamp is lit or blinking. Clear the error
The media is not loaded correctly. Load the media correctly.

16
Printer Specification
Model B-FP3D-GS32-QM-R B-FP3D-GS42-QM-R B-FP3D-GH30-QM-R B-FP3D-GH40-QM-R
Media types
Label / Tag / Receipt
Print method
Direct Thermal
Resolution
203dpi (8dots/mm)
Print speed
Max. 6 inch/s (152 mm/s)
(Depending on the operating environment, print conditions, battery condition, etc.)
Effective print width
72mm (2.9")
Issue mode
Batch
Batch / Peel-off
Barcode
UPC-A/E, EAN8/13,UPC-A/E add on 2&5, EAN-8/13 add on 2&5, Code39, Code93,
Code128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, Postnet, RM4SCC, KIX-code,
GS1 Databar
Two Dimensional Code
Data Matrix, PDF417, Maxicode, QR code, Micro PDF417, Micro QR, GS1 Data Matrix
Font
Bitmap: Alpha numeric 25types, Simplified Chinese 24x24(GB18030),
Japanese gothic 16x16, 24x24, mincho 32x32
Outline: 5 types
Open Type Font: Noto Hans Sans (CJK)
LCD
TFT Color LCD, 128 x 128 dots with the backlight
Battery
7.2V 2500mAh (Nominal capacity)
Dimension
116 (W) x 150 (D) x 80 (H) mm (Excluding the project parts)
Weight (with battery)
630 g
640 g
660 g
Operating temperature
-15°C to 50°C (5°F to 122°F)
Operating humidity
25 to 85% RH (No condensation)
Charging temperature
AC adapter: 0°C to 40°C (32°F to 104°F)
Memory
Flash ROM: 64MB, SDRAM: 32MB
Interface
Bluetooth 4.0
(Bluetooth Smart
Ready: BR/EDR,
BLE)
Wireless LAN
(802.11b/g/n)
Bluetooth 4.0
(Bluetooth Smart
Ready: BR/EDR,
BLE)
Wireless LAN
(802.11b/g/n)
USB 2.0 (Full speed)
NFC
ISO/IEC14443 Type A, NFC Forum Type2, 144 bytes
Media sensors
Label gap
Black mark
Paper end
Label gap
Black mark
Paper end
Peel-off
Option
1-slot battery charger (B-EP800-CHG-QM-R)
6-slot battery charger (B-EP800-CHG6-QM-R)
AC adapter (B-FP800-AC-QM-S)
Cigarette lighter adapter (B-EP800-DC12-QM-R)
DC Jack plug adapter (B-FP800-DCJA-QM-R)
Shoulder strap (B-EP900-SS-QM-R)
Spare battery (B-FP803-BTH-QM-R)

17
Model B-FP3D-GH52-QM-R
Media types
Label / Tag / Receipt
Print method
Direct Thermal
Resolution
203dpi (8dots/mm)
Print speed
Max. 6 inch/s (152 mm/s)
(Depending on the operating environment, print conditions, battery condition, etc.)
Effective print width
72mm (2.9")
Issue mode
Batch / Peel-off
Barcode
UPC-A/E, EAN8/13,UPC-A/E add on 2&5, EAN-8/13 add on 2&5, Code39, Code93,
Code128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, Postnet, RM4SCC, KIX-code,
GS1 Databar
Two Dimensional Code
Data Matrix, PDF417, Maxicode, QR code, Micro PDF417, Micro QR, GS1 Data Matrix
Font
Bitmap: Alpha numeric 25types, Simplified Chinese 24x24(GB18030),
Japanese gothic 16x16, 24x24, mincho 32x32
Outline: 5 types
Open Type Font: Noto Hans Sans (CJK)
LCD
TFT Color LCD, 128 x128 dots with the Backlight
Battery
7.2V 2500mAh (Nominal capacity)
Dimension
116 (W) x 150 (D) x 80 (H) mm (Excluding the project parts)
Weight (with battery)
660 g
Operating temperature
-15°C to 50°C (5°F to 122°F)
Operating humidity
25 to 85% RH (No condensation)
Charging temperature
AC adapter: 0°C to 40°C (32°F to 104°F)
Memory
Flash ROM: 64MB, SDRAM: 32MB
Interface
Bluetooth 4.0, 2.1
(Bluetooth Smart Ready: BR/EDR, BLE)
Wireless LAN (802.11a/b/g/n)
USB 2.0 (Full speed)
NFC
ISO/IEC14443 Type A, NFC Forum Type2, 144 bytes
Media sensors
Label gap
Black mark
Paper end
Peel-off
Option
1-slot battery charger (B-EP800-CHG-QM-R)
6-slot battery charger (B-EP800-CHG6-QM-R)
AC adapter (B-FP800-AC-QM-S)
Cigarette lighter adapter (B-EP800-DC12-QM-R)
DC Jack plug adapter (B-FP800-DCJA-QM-R)
Shoulder strap (B-EP900-SS-QM-R)
Spare battery (B-FP803-BTH-QM-R)

18
Media Specification
<Labels>
Feed direction
H
E
A
D
G
B
Black mark (back side）
<Tag>
Roll method: Receipts facing outside
Feed direction Roll method: Labels facing outside
K
J
Print surface
Print surface
K
J
I
H
B
E
G
D
C
A
F
F

19
(Unit: mm)
Item
Media type
Label
Receipt
Mode Batch Peel-off
With black
marks
Without
black marks
A Label pitch
Min.
10.0
13.0
10.0
–
Max.
999.9
67.0
999.9
–
B Label length
Min.
7.0
10.0
7.0
–
Max.
997.0
60.0
997.0
–
C Backing paper width
Min.
26.0
–
Max.
80.0
–
D Label width
Min.
24.0
–
Max.
78.0
–
D Media width
Min.
–
24.0
Max.
–
80.0
E Label-to-label gap
Min.
3.0
–
Max.
7.0
–
E Black mark length
Min.
3.0
–
Max.
7.0
–
F Vertical gap width
Min.
1.0
–
–
Max.
7.0
–
–
G
Effective print width
Max.
72.0
H Effective print length
Min.
5.0
8.0
5.0
–
Max.
995.0
58.0
995.0
–
I
Unprintable area
1.0 from the upper/lower label edge
–
J Outer diameter of
paper core
Min. Φ12.0 +0/-0.5 Φ12.0 +0/-0.5
(No paper core: Φ18)
K
Outer roll diameter
Max.
Φ67.0 +0/-1.0
Roll direction
Outside only

Care and Handling of the Media
• Do not store the media for longer than the manufacturer’s recommended shelf life.
• Store media rolls on the flat end, not store them on the curved sides as this might flatten that side causing
erratic media advance and poor print quality.
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and any
extra abrasion from any dust and dirt particles will shorten the print head life.
• Store the media in a cool and dry place. Avoid areas where they would be exposed to direct sunlight, high
temperatures, high humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have specifications which exceed Ca++ 800
ppm, Na+800 ppm, K+800 ppm and Cl-600 ppm.
• Some ink used on pre-printed labels may contain components which shorten the print head’s product life.
Do not use labels pre-printed with ink which contains hard substances such as carbonic calcium (CaCO3)
and kaolin (Al2O3, 2SiO2, 2H2O).
For further information, contact your local distributor or your media manufacturer.
CAUTION!
Be sure to read carefully and understand the Supply Manual. Use only media that meets the specified
requirements. Use of non-specified media may shorten the head life and result in problems with bar code
readability or print quality. All media should be handled with care to avoid any damage to the media or
printer. Read the following guideline carefully.
EN
PRINTED IN INDONESIA
R221121Z7800
-TTEC
BU2200
6400-EN
Ver0000
© 2023 Toshiba Tec Corporation All Rights Reserved
1-11-1, Osaki, Shinagawa-ku, Tokyo 141-8562, JAPAN