
WARRANTY
LIMITED ONE YEAR WARRANTY
1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of
one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
2. TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or
parts found to be defective, provided that such products were properly installed and used in accordance with the
INSTRUCTION MANUAL. TOTO reserves the right to make such inspections as may be necessary in order to
determine the cause of the defect. TOTO will not charge for the labor or parts in connection with warranty
repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of products.
3. This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of
the product.
c) Damage or loss resulting from removal, improper repair or modification of the product.
d) Damage or loss resulting from sediments or foreign matter contained in a water system.
e) Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous
environment.
4. This warranty gives you specific legal rights. You may have other rights which may vary from Country to
Country.
5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO
service facility together with a letter stating the problem, or contact with a TOTO distributor or products service
contractor, or write directly to TOTO sales office. If, because of the size of the product or nature of the defect,
the product cannot be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery.
In such case, TOTO may choose to repair the product at the purchaser’s location or pay to transport the product
to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE PURCHASER, TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE
PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES
INCURRED BY PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR
REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE
EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND
EXCLUSION MAY NOT APPLY TO YOU.
TOTO ASIA OCEANIA PTE. LTD. TOTO ASIA OCEANIA PTE. LTD. TOTO ASIA OCEANIA PTE. LTD. TOTO ASIA OCEANIA PTE. LTD.
10, Eunos Road 8, #12-07, Middle East Branch Manila Representative Office. Bangkok Branch
Singapore Post Centre. LOB19-1701-1702, Jebel Ali Free Zone, Unit 1010, 10th Floor Rufino Building, 31/7 Sukhumvit Rd.,
Singapore 408600. P.O. box 261804, Ayala Avenue cor.V.A. Rufina Street, Klong Toey-Nua, Wattana,.
Phone : +65-6744-6955 Dubai U.A.E. Makati City,1226 Philippines. Bangkok, 10110, Thailand
Fax : +65-6841-0819 Phone : +971-4-886-5983 Phone : +63-2-887-6643 Phone : +66-2-655-2446
http://asia.toto.com/ Fax : +971-4-886-5986 Fax : +63-2-887-4084 Fax : +66-2-655-2443
http://asia.toto.com/ http://asia.toto.com/ http://www.totobkk.com
TOTO INDIA INDUSTRIES PVT. LTD TOTO INDIA INDUSTRIES PVT. LTD TOTO Vietnam CO., LTD
Head office Delhi Branch Lot F-1, Thang Long Industrial Park
506, 5th Floor, ASCOT Center, 909-909A, 9th Floor, Block-E, Dong Anh District,
Sahar Airport Road, Andheri ( East ) International Trade Tower, Hanoi, Vietnam
Mumbai 400099, Maharashtra, India. Nehru Place, New Delhi 110019, India. Phone : +84-4-881-1926
Phone : +91-22-2832-5741/5742 Phone : +91-11-4654-2421~26 Fax : +84-4-881-1928
Fax : +91-22-6725-8780 Fax : +91-11-4654-2430 http://www.toto.com.vn
http://asia.toto.com/ http://asia.toto.com/