Tower Hobbies T21001 Operator's manual

3 Tier
Steamer
Safety and Instruction Manual
PLEASE READ CAREFULLY
T21001

T21001 3 Tier Steamer
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WHAT’S IN THE BOX
Instruction Manual
1. Steamer Lid
2. Steam Bowls
3. Steamer Base Unit
and water reservoir
4. Power Indicator
5. Rice Steaming Bowl
6. Timer
BEFORE YOUR FIRST USE
1. Before using the unit for the first time, carefully clean the unit and cover.
2. Do not use any aggressive detergents, brushes with metal or nylon
bristles or sharp objects such as knives or spatulas for cleaning
the appliance. Wipe with a sponge or cloth dampened in warm water
to avoid damage.
3. Dispose of packaging in a responsible manner.
4. It’s a good idea to keep the outer box for storage purposes.
WARNING:
DO NOT immerse the unit in water.
1.
2.
4.
3.
5.
6.

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CONTENTS:CONTENTS:
2 What’s in the box & before your first use
4 Product safety information
6 Using your appliance & functionality
16 Care and cleaning
17 Warranty
18 Important! Wiring safety
19 Your receipt & Disposal of the unit
Page

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PRODUCT SAFETY INFORMATION
• Check that the voltage of the main circuit corresponds with the rating of the
appliance before operating.
• Please ensure that the appliance is used on a stable, level, and heat
resistant surface.
• Do not immerse cords, plugs or any part of the appliance in water or any
other liquid.
• Do not leave the appliance unattended while it is operating.
• Close supervision is necessary when any appliance is used by or near
children.
• Take care when any appliance is used near pets.
• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved.
• Children should not play with the appliance.
• Cleaning and user maintenance should not be undertaken by children
without supervision.
• Switch off at the wall socket then remove the plug from the socket when not
in use or before cleaning.
• If the supply cord or appliance is damaged, stop using the appliance
immediately and seek advice from the manufacturer, its service agent or a
similarly qualified person.
• Do not let the cord hang over the edge of a table or counter or let it come
into contact with any hot surfaces.
• The use of accessory attachments other than those supplied is not
recommended.
• Do not pull the plug out by the cord as this may damage the plug and/or the
cable.
• Do not use this product for anything other than its intended use.
• This appliance is for household use only.
• Do not carry the appliance by the power cord.

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• Do not use any extension cord with this appliance.
• Do not use the appliance outdoors.
• Use of an extension cord with this appliance is not recommended. However,
if it is necessary to use an extension lead, ensure that the lead is suited to
the power consumption of the appliance to avoid overheating of extension
cord, appliance or plug point. Do not place the extension cord in a position
where it can be pulled on by children or animals or tripped over.
• In case of technical problems, switch off the product and do not attempt
to repair it yourself. Return the appliance to an authorised service facility
for examination, adjustment or repair. Always insist on the use of original
spare parts. Failure to comply with the above mentions precautions and
instructions, could affect the safe operation of this product.
• This product will get hot during use care must be taken when handling
• Never let the power unit, cord or plug get wet.
• The use of accessory attachments that are not recommended or supplied by
the manufacturer may result in injuries, fire or electric shock.
• Your appliance must never be switched on through an external timer or any
kind of separate remote control system
• Only use the appliance for its intended domestic use.
The manufacturer will not accept any liability for the appliance if subject to
improper use or failure to comply with these instructions.
• In the unlikely event the appliance develops a fault, stop using it immediately
and seek advice from the service department:
[phone]

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USING YOUR APPLIANCE
Functionality
1. Place the appliance on a stable, level surface away from walls and
overhanging cupboards.
2. Pour cold tap water into Water Reservoir to Max level for foods requiring
13 to 60 minutes steaming time, or Min level for food requiring less than
13 minutes. Min and Max levels are indicated by raised lines in the Water
Reservoir. Refer to Steaming Charts or Recipes for recommended cooking
times. If the appliance stops producing steam, or there is a noticeable
reduction in steam before food is ready, add extra water to the basin.
Note: Do not add any salt, pepper, seasoning’s, herbs, wine, stock or any liquid
other than tap water to the Water Reservoir.
3. Cover with lid.
4. Plug into wall outlet. Do not operate the appliance without the Steaming
Bowl and lid in place.
5. Set timer for the recommended time. The Indicator Red Light will light up.
Steaming will begin in less than a minute. Condensation during steaming is
normal.
NOTE: The timer operates regardless of whether the unit is plugged into the
electrical outlet or not. Be sure the indicator light is on when setting the timer.
WARNING: During use do not touch the base, steamer bowls, or lid as they get
very hot. Always use oven mitts when handling the steamer.
6. When steaming is complete, the timer will turn the steamer OFF
automatically.
7. When you have finished using the appliance, unplug from the wall socket
and leave to cool completely before removing any parts.
8. Do not use the cooker without water.

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Helpline: [phone]
Useful Hints:
• For high altitude cooking, steaming times may need to be increased. Exact
times vary by location.
• Steaming times stated in the charts and recipes are only a guide. Times
may vary depending on the size of food pieces, spacing of the food in the
Steamer Bowl, freshness of food, and personal preference. As you become
familiar with the Steamer, adjust cooking times.
• For best results, be sure pieces of food are similar in size. If pieces vary in
size and layering is required, place smaller pieces on top.
• Do not crowd food in the Steaming Bowl. Arrange the food with spaces
between pieces to allow for maximum steam flow.
• When steaming large quantities of food, remove lid about halfway through
the steaming process and turn pieces using a long handled utensil,
protecting your hands from the steam with oven mitts.
• Do not add salt and seasoning to the Steaming Bowl until after Cooking.
This is to avoid possible damage to the heating element located in the Water
Reservoir.
• Never steam meat or poultry from frozen. Always thaw completely first.
• All the times stated in the ‘Steaming Charts and Recipes” are based on the
use of cold water in the Water Reservoir.
Using Three Steaming Bowls
• Always place the largest pieces of food with the longest Cooking time in the
lower bowl.
• You may place a different food in the stacking and lower bowls, but
as condensation will drip from the stacking bowl be sure the flavours
compliment each other.
• If steaming meat or poultry and vegetables, always place the meat or poultry
in the lower bowl so that juices from raw or partially cooked meat cannot
drip onto other foods.
• Steaming times for food in the stacking bowl are usually slightly longer so
allow an extra 5 minutes.
• If foods with different cooking times are being steamed, start the food with
the longest cooking time in the lower bowl.

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Storage and Maintenance
• Allow appliances to cool completely before storing. Store Food Steamer in
a dry location such as on a table top or counter top, or in a cupboard shelf.
Wind the electrical cord into a coil and secure with a twist fastener.
• Other than the recommended cleaning no further user maintenance should
be necessary.
De-scaling the Water Reservoir
• After 2-3 months of consistent usage, chemical deposits may build up in
the Water Reservoir and heating element inside your Food Steamer. This
is a normal process and the build-up will depend on the degree of water
hardness in your area. It is essential the appliance is de-scaled regularly to
maintain steam production and extend the life of the unit.
• Fill the Water Reservoir to the Max level with approximately 3 cups of clear
vinegar (not brown vinegar).
IMPORTANT: Do not use any other chemical or a proprietary de-scaling agent.
• Plug in a wall socket. Steamer bowl and lid should be in place during this
procedure.
• Set timer for 20-25 minutes to begin steaming.
WARNING: If vinegar begins to boil over the edge of base, unplug the unit and
switch the timer off. Reduce the quantity of vinegar slightly.
• When the unit stops after 20-25 minutes, unplug from the wall socket and
allow cooling completely before pouring out vinegars.
• Rinse the Water reservoir several times with cold water. Do not immerse the
base in any liquid. Clean other steamer parts as directed below.
Special Instructions
• This appliance has a short supply cord to reduce the risk resulting from
becoming entangled in or tripping over a long cord. Longer extension cords
are available and may be used if care is exercised in their use.
• If a longer extension cord is used, the marked electrical rating of the cord
set or extension cord should be at least as great as the electrical rating of
the appliance. The cord should be arranged so that it will not drape over the
counter top or tabletop where it can be pulled on by children or tripped over
unintentionally.

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Helpline: [phone]
De-scaling the Water Reservoir
• After 2-3 months of consistent usage, chemical deposits may build up in
the Water Reservoir and heating element inside your Food Steamer. This
is a normal process and the build-up will depend on the degree of water
hardness in your area. It is essential the appliance is de-scaled regularly to
maintain steam production and extend the life of the unit.
• Fill the Water Reservoir to the Max level with approximately 3 cups of clear
vinegar (not brown vinegar). IMPORTANT: Do not use any other chemical
or a proprietary de-scaling agent.
• Plug in a wall socket. Steamer bowl and lid should be in place during this
procedure.
• Set timer for 20-25 minutes to begin steaming. WARNING: If vinegar
begins to boil over the edge of base, unplug the unit and switch the timer
off. Reduce the quantity of vinegar slightly.
• When the unit stops after 20-25 minutes, unplug from the wall socket and
allow cooling completely before pouring out vinegars.
• Rinse the Water reservoir several times with cold water. Do not immerse the
base in any liquid. Clean other steamer parts as directed below.
TO CLEAN YOUR FOOD STEAMER
• Before its first use, be sure to clean all parts of the Food Steamer as
directed below to ensure cleanliness.
• NEVER IMMERSE THE BASE, CORD, OR PLUG IN WATER OR ANY
OTHER LIQUID.
• Unplug at the wall socket and leave the appliance to cool completely before
cleaning
• Do not clean any part of the unit with abrasive cleaners such as metal
scouring pads, scouring powders, or bleach.
• We recommend washing the Steamer Lid and Steamer Bowls in hot soapy
water. Rinse and dry thoroughly.
• Parts are dishwasher safe.
• Empty the water basin and change the water after each use.
• Do not immerse the Water Reservoir in water. Fill it with warm, soapy water,
then rinse thoroughly. Wipe dry with a soft cloth.

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Do’s and Don’ts
• Don’t put frozen meat in the steamer - defrost first.
• Don’t fill over the max mark or the water might overflow and cause damage
to the element.
• Don’t use foil or paper to line the baskets as you’ll block the steam holes.
• Don’t use near or under shelves or plug sockets.
• Don’t put it in reach of children.
• Do wear mittens or oven gloves.
• Do let it cool down before cleaning.
• Do experiment with different foods as you’ll find it enjoyable to use and the
taste is so different from boiled food.
Tips:
• When selecting fruit or vegetables to steam, always select ones with
unblemished skins and good colour. Steaming will only accentuate the taste
in any ‘old’ or bruised fruit and vegetables.
• Put meats, fish and juicy foods in the lower or bottom tiers so that they
cannot drip onto foods below.
• Allow foods cooked in the upper tiers an extra five minutes cooking time
because they are further from the steam.
• Ensure the ingredients are not immersed in water in the steamer.
• Use 30ml salt for every litre of water. The salt helps seal in the nutrients.
• Since all vegetables cook at different paces, it is recommended to cook
different types separately.
Cooking rice in the rice steaming bowl:
1. Add cold water in the water reservoir up to the max fill line
2. Cook rice on a ratio of 1:1 with water.
3. Wash rice and then pour into the rice steaming bowl.
4. Add the equivalent in cold water to the rice basket (i.e. 100g and 100ml
water).

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5. Place rice basket in lowest tier of the steamer.
6. Put the steamer lid on and set the timer to the required time.
Different types of rice require different steaming times.
Steamed white rice should take around 20 -25 minutes.
Basmati rice: 200g/200ml 25 minutes.
Long grain rice: 200g/200ml 45 minutes
Brown rice will take around 45 minutes to cook.
FOOD CHARTS
• Steam leafy green vegetables for the shortest possible time as they lose
colour easily.
• Salt and season vegetables after steaming far best results.
• Frozen vegetables should not be thawed before steaming. Cooking time will
vary from chart below.
FOOD QUANTITY WATER LEVEL STEAMING TIME
Asparagus 450g Max 12 – 15 min
Broccoli 225g Min 08 – 11 min
Cabbage 225g Max 10 – 13 min
Sliced Carrots 225g Min 10 – 12 min
Cauliflower 1 head Max 13 – 16 min
Chicken Breasts 2 pieces Max 30 – 40 min
Clams 450g Min 10 – 15 min
Maize 3 ears Max 20 – 23 min
Crab 2 Max 40 – 45 min
Egg Hard-boiled 6 Max 15 – 25 min
Fish Fillets 225g Max 20 – 40 min
Peas 280g Max 15 – 17 min
Sliced Potatoes 225g Min 10 – 12 min
Sausages 5 Max 20 – 25 min
Prawns 450g Max 11 – 14 min
Dim Sims 450g Max 15 – 20 min

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MEAT AND POULTRY
• Steaming has the advantage of allowing all the fat to drip away during
cooking. Due to the gentle heat only choose tender, lean cuts of meat and
trim off all fat. Steam in Steam Bowl for best results.
• Serve steamed meat and poultry with the sauce of your choice to flavour or
marinate before steaming.
• Thoroughly cook all food before serving. Pierce with a knife or skewer to
check that the centre is cooked and juices run clear.
• Sausage must be completely cooked before steaming.
• Use fresh herbs while steaming to add flavour.
FOOD TYPE QUANTITY WATER
LEVEL
STEAMING
TIME
Beef
½ inch slices of
rump, sirloin or
fillet steak.
½ lb Min 8 – 10 min
Chicken Boneless breast 4 pieces - 4 oz
each Max 12 – 15 min
Drumsticks 4 pieces Max 20 – 25 min
Lamb
Chops with or
without bones
4 chops
(3/4 inch thick) Max 10 – 15 min
Loin cut into
pieces 1 lb Max 10 – 15 min
Pork
Tenderloin, fillet,
loin steaks or loin
chops
1 lb or 4 pieces
(1/2 inch thick) Min 5 – 10 min
Sausages Frankfurts 1 lb Min 11 – 13 min
Knockwurst 1 lb Max 16 – 18 min

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FISH AND SEAFOOD
• Fish is done cooking when it is opaque and flakes easily with a fork.
• Frozen fish may be steamed without defrosting if separated before steaming
and the cooking time is extended.
• Add lemon wedges and herbs while steaming to improve flavour.
FOOD TYPE QUANTITY WATER
LEVEL
STEAMING
TIME
Fish, Fillets
Sole ½ lb Min 9 – 13 min
Cod, Haddock,
Trout ½ lb Min 5 – 10 min
Fish, ¾ inch
thick steaks Cod, Salmon 4 steaks Max 15 – 18 min
Lobster, Tails
Fresh Meat
will be opaque
when done.
Cook longer if
necessary.
1 or 2 tails Max 16 – 19 min
Mussels
Fresh Steaming is
done when shells
completely open.
1 lb Min 6 – 12 min
Oysters
Fresh
Steaming is
done when shells
completely open.
6 Max 10 – 16 min
Scallops
Fresh
Stir halfway
through steam
time. Meat
opaque and flaky
when done.
½ lb Min 10 – 13 min
Shrimps
Fresh
Meat will be
opaque when
done. Cook
longer if
necessary.
½ lb Max 10 – 15 min

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NOTES

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NOTES

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CARE AND CLEANING
Remove plug from the mains socket and allow the appliance to cool down
before cleaning.
Do not immerse the base unit of the appliance in water and ensure no water
enters the appliance.
Clean the base unit by wiping it with a damp cloth. A little detergent can be
added needed.
Do not use scouring pads, steel wool, any form of strong solvents or abrasive
cleaning agents to clean the appliance, they may damage the outside surfaces
of the appliance.
Clean all accessories in warm soapy water Do not use any scouring pads,
steel wool, any strong solvents or abrasive cleaning agents when cleaning
accessories.
IMPORTANT!
After cleaning allow to dry fully before using again.
Do not use the appliance if damp. Ensure the appliance is completely
clean and dry before storing.
Storage
To store your appliance:
1. Unplug power cord from the power outlet and clean as above.
2. Allow the appliance to dry fully.
3. Store on a flat, dry level surface out of reach of children.

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TECHNICAL DATA
Description: 3 Tier Steamer
Model: T21001
Rated Voltage: 220V-240V ~ 50Hz
Input power: 400W
DOCUMENTATION
We declare that this product conforms to the following product
legislation in accordance with the following directive(s):
2004/108/EC Electromagnetic Compatibility Directive.
2006/95/EC Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food
(LFGB section 30 & 31).
RKW Quality Assurance, United Kingdom.
WARRANTY
This product is guaranteed for 12 months from the date of original purchase.
If any defect arises due to faulty materials of workmanship, the faulty products
must be returned to the place of purchase. Refund or replacement is at the
discretion of the retailer.
The Following Conditions Apply:
• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions
contained in this instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• RKW has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire Only.
An extended warranty is available for this appliance.
See back page for details.

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IMPORTANT! WIRING SAFETY
(For UK Use Only) As the colours in the mains lead of this appliance may not
correspond with the coloured markings identifying the
terminals in your plug, please proceed as follows:
The wires in the mains lead are coloured in
accordance with the following code:
Plug Fitting Details (where applicable).
The wire coloured blue is the neutral and must be connected to the terminal
marked [N] or coloured black.
The wire coloured brown is the live wire and must be connected to the terminal
marked [L] or coloured red.
The wire coloured green/yellow must be connected to the terminal marked with
the letter [E] or marked .
On no account must either the brown or the blue wire be connected to the
[EARTH] terminal .
Always ensure that the cord grip is fastened correctly.
The plug must be fitted with a fuse of the same rating already fitted and
conforming to BS 1362 and be ASTA approved. If in doubt consult a qualified
electrician who will be pleased to do this for you.
Non-Rewireable Mains Plug
If your appliance is supplied with a non-rewireable plug fitted to the mains lead
and should the fuse need replacing, you must use an ASTA approved one
(conforming to BS 1362 of the same rating).
If in doubt, consult a qualified electrician who will be pleased to do this for you.
If you need to remove the plug - disconnect it from the mains - and then cut it
off the mains lead and immediately dispose of its safely. Never attempt to reuse
the plug or insert it into a socket outlet as there is a danger of an electric shock.
FUSE
Blue [N] neutral
Brown [L] live
Green/Yellow [EARTH]
WARNING:
This Appliance MUST be Earthed

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DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in
domestic rubbish. You are required to dispose of old electrical and electronic
appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk
for access to information about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about
the recycling of electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that
all electrical items must be recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity
site for recycling, once it has reached the end of its life.
YOUR RECEIPT
Affix your store receipt to this page.

www.towerhousewares.co.uk
thank you!
We hope you enjoy your appliance for
many years. As a thank you for purchasing
one of our fantastic products, we are giving
you an extra 2 years peace of mind.
*To receive your extra 2 years guarantee,
register your appliance online by visiting:
www.towerhousewares.co.uk
Should you have a problem with your
appliance, or need any spare parts,
please call our Service Department on:
[phone]
great british design, innovation and excellence since 1912
0315.V1