TP-Link TD-8816 User manual

Quick Installation Guide
ADSL2+ Modem Router
MODEL NO. TD-8816/TD-8817
Necessary Information
For a smoother setup, we suggest you consult your ISP for
the following information rst. The information will be
necessary during the conguration stage.
VPI/VCI: Connection Type:
Encapsulation Type (Optional):
Press the ON/OFF button of your modem router and make sure
the LEDs (especially the ADSL LED) display as shown below.
2
POWER: Solid light
ADSL: Solid light or ashing
WLAN: Solid light or ashing
LAN: Solid light or ashing if the
corresponding port is connected
7106506283 REV2.1.1
Open your browser and type in http://192.168.1.1 in the address
eld, then press Enter. Use the default username admin and
password admin to log into the web-management page.
4
3
Set your computer to Obtain an IP address / DNS server address
automatically. For details, please refer to T1 in Troubleshooting.
Choose Quick Start in the main menu and click RUN WIZARD.
The next screen will appear as below, then click NEXT.
5
Select the corret time zone for the modem router, and then click
NEXT.
6
1
Connect your devices step by step following the gure.
Ethernet Cable
1
2
3
Computer
Phone Cable
PHONE MODEM
LINE
Splitter
Phone Cable
Wall Socket
ADSL
ON/OFF Button
©2016 TP-LINK

Troubleshooting
T1. How can I set my computer to Obtain an IP address /
DNS server address automatically?
For Mac OS X
1) Click the Apple icon on the upper left corner of the screen.
2) Go to “System Preferences -> Network”.
3) Select Airport on the left menu bar, and then click Advanced for wireless
configuration; or select Ethernet for wired conguration.
4) In the Congure IPv4 box under TCP/IP, select Using DHCP.
5) Click Apply to save the settings.
For Windows 7
1) Click “Start -> Control Panel -> Network and Internet -> View network
status -> Change adapter settings”.
2) Right-click Wireless Network Connection (or Local Area Connection), and
then click Properties.
3) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
4) Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
For Windows XP
1) Click “Start -> Control Panel -> Network and Internet Connections ->
Network Connections”.
2) Right-click Wireless Network Connection (or Local Area Connection), and
then click Properties.
3) Select Internet Protocol (TCP/IP), and then click Properties.
4) Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
For Windows 8
1) Move your mouse to the lower right corner and click the Search icon in the
Popups.
2) Go to Apps, type Control Panel in the search box and press Enter.
3) Go to “Control Panel -> View network status and tasks > Change
adapter
4) Right-click Ethernet, select Properties. Then double-click Internet
Protocol Version 4 (TCP/IPv4).
5) Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
Record your PPPoE information here:
Username:
Password:
Select the Connection Type given by your ISP and then click
NEXT. Here we use PPPoE/PPPoA as an example.
For more details about Troubleshooting and Technical
Support contact information, please log on to our Technical
Support website: http://www.tp-link.com/en/support
For the advanced congurations, please refer to the User Guide at
http://www.tp-link.com.
10 Quick Start has completed. Click CLOSE to make your settings
take eect.
The basic settings for your modem router are completed. Please open the
web browser and try to log on to http://www.tp-link.com to test your
Internet connection.
ADSL
T2. What can I do if I cannot access the Internet?
1) Check your cables and make sure they are all plugged in correctly, including the
telephone line, Ethernet cables and power adapter.
2) Check to see if you can log on to the web management page of the modem
router. The default address of the web management page is http://192.168.1.1.
If you can, try the following steps. (If you can not, please refer to T1 to configure
TCP/IP Properties and then try to access the Internet again.)
3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account
username and password are correct. If they are not, please repleace them with
the correct settings and try again.
4) If you still cannot access the Internet, please restore your modem router to its
factory default settings and reconfigure your modem router following the
instructions in this QIG.
5) Please contact our Technical Support if the problem still exists.
T3. How can I restore my modem router’s conguration to
its factory default settings?
Once the modem router is reset, the current settings will be lost and you will need to
reconfigure the modem router. We strongly suggest you back up the current settings
before resetting the modem router. For more Backup information, please refer to 4.6.3
Firmware on User Guide.
With the modem router powered on, use a pin to press and hold the RESET button on
the rear panel for 8 to 10 seconds before releasing it.
T4. What can I do if I forget my password?
Reset the modem router rst and then use the default user name and password:
admin/admin.
7
Enter the Username and Password provided by your ISP and then
click NEXT.
89Complete the conguration and click NEXT.
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
Tel: [phone]
Fee: Depending on rate of dierent
carriers, IDD.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Tel: [phone]
Fee: Landline: 1p-10.5p/min, depending
on the time of day. Mobile: 15p-40p/min,
depending on your mobile network.
E-mail: [email protected]
Service time: 24hrs, 7days a week
Germany / Austria
USA / Canada
Toll Free: [phone]
E-mail: support.[email protected] (USA)
[email protected] (Canada)
Service time: 24hrs, 7days a week
Malaysia
Toll Free: 1300 88 875 465
E-mail: [e-mail]
Service time: 24hrs, 7days a week
Russian Federation
Tel: [phone](Moscow NO.)
8 [phone] (Toll-free within RF)
E-mail: [email protected]
Service time: From 09:00 to 21:00 (Moscow time)
*Except weekends and holidays in RF
Tel: (+62 ) 021 6386 1936
Fee: Depending on rate of dierent carriers.
E-mail: [email protected]
Service time: Sunday to Friday, 09:00 to12:00,
13:00 to 18:00 *Except public holidays
Switzerland
Tel: [phone] (German Service)
Fee: 4-8 Rp/min, depending on rate of dierent
time
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)
Indonesia
Australia / New Zealand
Turkey
Tel: NZ 0800 87 5465 (Toll Free)
AU 1300 87 5465 (Depending on 1300 policy.)
E-mail: [email protected] (Australia)
[email protected] (New Zealand)
Service time: 24hrs, 7 days a week
Tel: [phone]（Turkish Service）
Fee: Depending on rate of dierent carriers.
E-mail: [email protected]
Service time: 09:00 to 21:00 , 7days a week
Italy
Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to
13:00; 14:00 to 18:00
Ukraine
Tel: [phone]
Fee: Free for Landline; Mobile: Depending on
rate of dierent carriers
E-mail: [email protected]
Service time: Monday to Friday, 10:00 to 22:00
Toll Free: 0800 608 9799(Portuguese Service)
E-mail: [email protected]
Service time: Monday to Friday,
09:00 to 20:00; Saturday, 09:00 to 15:00
Brazil Poland
Tel: [phone]
[phone] (if calls from mobile phone)
Fee: Depending on rate of dierent carriers.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
For more troubleshooting help, go to http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download
France
Tel: [phone] (French service)
Fee: 0.118 EUR/min from France
Email: [email protected]
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Tel :[phone] (German Service)
+49 1805 TPLINK
[phone]
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: [e-mail]
Service Time: Monday to Friday, 09:00 to
12:30 and13:30 to 18:00. GMT+1 or GMT+2
( DST in Germany)
* Except bank holidays in Hesse