TracPhone v7ip User manual

Installation Guide
TracPhone® V7IP
26" (66 cm) Configuration

TracPhone V7-IP and V7 (3-axis Version)
1
Addendum
PLEASE READ!
Important Addendum to the Installation Guide
The Installation Guide recommends an inappropriate torque setting
for tightening the antenna mounting bolts. The correct torque setting is
25-30 ft-lbs (34-41 N-m). Therefore, step e of the “Mount the Antenna”
section should read as follows:
e. Tighten all four bolts until the four rubber feet on the
baseplate are bottomed against the mounting surface
and the foam seal is fully compressed. KVH
recommends that you tighten the nuts to between 25
and 30 ft-lbs (34 and 41 N-m) of torque.
Mounting the Antenna (Side View)
1/2"-13 Bolt (x4)
Rubber Foot (x4)
Mounting Surface
1/2" Flat Washer (x4)
1/2"-13 Lock Nut (x4)
Antenna Baseplate
Foam Seal
Apply anti-seize to threads,
Torque to 25-30 ft-lbs (34-41 N-m)
54-1038 Rev. A

Antenna Power/Data Cable Shroud
1
Addendum
PLEASE READ!
Important Addendum to the Installation Guide
A cable shroud is now provided in the kitpack to protect the wires of
the power/data cable. Before you connect the power/data cable to the
belowdecks equipment, follow these steps to attach the shroud.
a. Wire the power/data cable to the terminal strip
connector as directed in the Installation Guide.
b. Place the terminal strip connector into the base of the
cable shroud, as shown in Figure 1.
Figure 1 Power/Data Cable Shroud
c. Secure the end of the power/data cable to the base of
the shroud using the supplied clamp. This clamp will
help relieve stress on the cable. Secure the clamp in
place with the two screws.
d. Carefully fit all of the cable’s wires within the base of
the shroud.
e. Snap the shroud’s cover onto the base. Be sure not to
pinch any wires between the cover and the base.
f. Plug the terminal strip connector into the rear panel of
the belowdecks equipment, as directed in the
Installation Guide.
Power/Data Cable
Clamp
Terminal Strip Connector
Cover
Base
54-0896 Rev. A

TracPhone V7-IP Installation Guide
1
mini-VSAT Broadbandsm System with CommBox-ACU
KVH, TracPhone, CommBox, and the unique light-colored dome with dark contrasting baseplate are trademarks of KVH Industries, Inc.
mini-VSAT Broadband is a service mark of KVH Industries, Inc. All other trademarks are property of their respective companies.
The information in this document is subject to change without notice. No company shall be liable for errors contained herein.
© 2012-2013 KVH Industries, Inc., All rights reserved. 54-0782 Rev. B
This guide explains how to install the TracPhone V7-IP mini-VSAT Broadband satellite
communications system. Operation instructions are provided in the Quick Start Guide.
Installation Steps
CAUTION - RF Radiation Hazard
Who Should Install the System?
To ensure a safe and effective installation, only a KVH-certified technician should install the
TracPhone system. To find a technician near you, visit www.kvh.com/wheretogetservice.
Technical Support
1. Inspect Parts and Get Tools ................. 3
2. Plan the Antenna Installation .............. 4
3. Plan the Belowdecks Installation ........ 6
4. Prepare the Belowdecks Units............. 7
5. Prepare the Antenna Site.................... 10
6. Remove the Shipping Restraints ....... 11
7. Prepare the RF Cables......................... 12
8. Wire the Antenna ................................ 13
9. Mount the Antenna ............................. 16
10. Wire the Belowdecks Equipment...... 18
11. Connect Power......................................20
12. Turn On the System .............................22
13. Update the System Software...............23
14. Customize the Web Interface..............24
15. Set Up No-Transmit Zones .................25
16. Test the System .....................................27
17. Connect Vessel Computers .................28
18. Connect Vessel Phones & Options.....30
19. Educate the Customer..........................31
The antenna transmits radio frequency (RF)
energy that is potentially harmful.
Whenever the system is powered on, make
sure everyone stays more than 36 feet
(11 m) away from the antenna. As shown in
the illustration, no hazard exists directly
below the antenna.
North/South America, Australia:
Phone: [phone] (U.S. only)
Phone: [phone]
E-mail: [email protected]
Europe, Middle East, Asia, Africa:
Phone: [phone]
E-mail: [email protected]

CE Declaration of Conformity
The undersigned of this letter declares that the following equipment complies with the
specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment.
Equipment Included in this Declaration
TracPhone V7-IP system, consisting of:
• 02-1925-XX1or 02-1926 TracPhone V7-IP Antenna
• 02-1875-02 TracPhone CommBox-ACU
• 19-0773 TracPhone Modem
1The part number is followed by two alphanumeric characters which designate non-performance-
affecting customer-specific branding.
Equipment Applicability
The TracPhone V7-IP system provides broadband Internet connectivity between a ship and any
destination in the world. The equipment is not intended for SOLAS applications.
Declaration and Certification
The TracPhone V7-IP system complies with the following harmonized standards under the
R&TTE Directive 1999/5/EC:
Manufacturer
KVH Industries, Inc.
50 Enterprise Center
Middletown, RI 02842-5279 USA
Rick Jones, Director of Corporate Quality Date
Essential Requirement Applied Standard(s)
Article 3.1(a) Health & Safety EN60950-1:2006 + A1:2009
Article 3.1(b) EMC EN 301 843-1 v1.2.1:2004-06,
EN 301 843-6 V1.1.1:2006-01,
EN61000-3-2:2006,
EN61000-3-3:1995, A1:2001 & A2:2005
EN60945:2002
Article 3.2 Spectrum Efficiency EN302 340 V1.1.1:2006-04

3
Before you begin, follow these steps to make sure
you have everything you need to complete the
installation.
a. Unpack the box and ensure it contains
everything shown in Figure 1 and on the
Kitpack Content Lists. Save the packaging for
future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather all of the following tools and
materials that you will need:
• Flat-head and Phillips-head screwdrivers
• Electric drill and 5/8" (16 mm) bit
• 3.75" (95 mm) hole saw
•5/16"hexdriver
•7/8"socket
• 7/16" open-end torque wrench set to
20 in.-lbs
• Light hammer and center punch
•Adhesivetape
• Silicone sealant, self-vulcanizing tape, or
equivalent
• Heat gun (for heat shrink)
• Eye protection
•Shoptowels
•Voltmeter
• Utility knife
•Flushcutters
Radome
Antenna
(KVH part #02-1925-SL)
Baseplate
CommBox-ACU
(KVH part #02-1875-02)
Modem
(KVH part #19-0773)
Figure 1: TracPhone V7-IP System Components
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
IMPORTANT!
• Wire stripper/terminal crimper
• File
•Two75RF coax cables, “F” connectors, and
associated termination tools (see page 12)
• NMEA 0183 talker and interface cable (see
page 18)
• Isolation transformer, if required (see page 20)
• Laptop PC with the latest TracPhone V7-IP
CommBox-ACU/antenna software (.kvh) and
modem configuration files (.sscf/.sed)
downloaded from the KVH Partner Portal
(www.kvh.com/partners)
Inspect Parts and Get Tools
1

4
Before you begin, consider the following antenna
installation guidelines:
• Minimize blockage. The antenna requires a
clear view of the sky to transmit and receive
satellite signals (see Figure 2). The fewer
obstructions, the better the system will
perform.
• Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 3). Also make sure it is flat, level
(within ±2º), strong enough to support the
antenna’s weight (57.6 lbs, 26.13 kg), and
rigid enough to withstand heavy vibration.
• Select a location that is as close as possible to
the intersection of the vessel’s centerline and
midships.
• Select a location that is well above any areas
accessible to passengers and crew to reduce
the risk of RF radiation exposure.
• Avoid placing the antenna near any magnetic
compasses or other onboard antennas to
prevent potential interference.
Radar/High-Power Radio Transmitters
Although many variables determine the exact
distance required between the antenna and
radar/high-power radio transmitters, including
transmitter beam properties and the reflective
properties of nearby surfaces, consider the
following general guidelines when selecting a
safe antenna location:
• Mount the antenna as far away as possible
from the radar and high-power radio
transmitters.
Figure 2: Blockage from Obstruction
Blocked!
Antenna
Vessel Platform
-24° to 119°
Look Angle
Mast
FWD
31.17"
(791.7 mm)
26.23"
(666.3 mm)
8.49"
(215.6 mm)
4.24"
(107.7 mm)
8.49"
(215.6 mm)
4.24"
(107.7 mm)
4 x Ø.56"
(Ø14.2 mm)
Forward
Mark
Side View
Bottom View
Ø12.00"
(Ø304.8 mm)
Figure 3: Antenna Dimensions
RF emissions from radars and high-power
radio transmitters may damage the antenna
or impair its performance if it’s improperly
positioned within the beam path.
IMPORTANT!
Plan the Antenna Installation
2

5
• Do not mount the antenna at the same level
as the radar. Most radar transmitters emit RF
energy within an elevation range of -15° to
+15° (see Figure 4). Therefore, mount the
antenna outside this elevation range and at
least 10 ft (3 m) away from the transmitter.
Antenna
Antenna
+15°
-15°
Potential RF
Interference
10 ft (3m)
Minimum
Radar
Figure 4: Avoiding RF Interference
Continued Plan the Antenna Installation
2

6
Before you begin, consider the following
installation guidelines for the belowdecks units.
• Select a mounting location in a dry, well-
ventilated area belowdecks away from any
heat sources or salt spray.
• Be sure the front panels will be easily
accessible to the user.
• Leave enough room at the rear panels to
accommodate the connecting cables.
• There are three options for mounting the
belowdecks equipment:
Option 1 - In the optional case
Option 2 - In an onboard equipment rack
Option 3 - To a horizontal surface
NOTE: The CommBox-ACU and modem are sized to
fit a standard 19" (482.6 mm) rack, occupying 3U of
space.
• To use the supplied power/data cable, the
CommBox-ACU must be located within
100 ft (30 m) of the antenna. However, you
can order a 150 ft (45 m) cable if a longer cable
run is necessary (KVH part no. 32-1031-0150).
• Be sure the location provides adequate Wi-Fi
reception. Do not install it in an area
surrounded by metal or near any electrical
devices that emit RF noise.
Figure 5: CommBox-ACU or Modem Dimensions (Identical)
Side View
Front View
19.00"
(48.26 cm)
16.75"
(42.55 cm)
2.63"
(6.68 cm)
18.31"
(46.51 cm)
1.75"
(4.45 cm)
11.18"
(28.40 cm)
16.31"
(41.43 cm)
1.30"
(3.30 cm)
4.90"
(12.45 cm)
4 x ø.25"
(0.64 cm)
Strain-Relief Bracket
(Modem Only)
Top View
0.44"
(1.12 cm)
20.5"
(52.1 cm)
11.3"
(28.7 cm)
20.5"
(52.1 cm)
Figure 6: Case Dimensions
Plan the Belowdecks Installation
3

7
If you plan to use the optional case, follow these
steps to assemble the case.
a. Remove the four M4 screws securing the rear
cover to the case. Discard the rear cover.
b. Attach the top cover to the case using four
M4 x 12 mm screws (see Figure 7). Attach the
bottom cover and the two mounting brackets
using four M4 x 16 mm screws.
c. Attach the four plastic feet to the bottom
cover (see Figure 7).
d. At the front of the case, insert eight cage nuts
into the following locations on the frame
(four on each side) (see Figure 7): no. 2, no. 5,
no. 9, and no. 12.
e. At the back of the case, insert four cage nuts
into the following locations on the frame (two
on each side): no. 1 and no. 3.
f. Remove the four #6-32 screws and washers
securing the two retaining straps to the sides
of the modem. Do not remove the top screws
securing the straps to the CommBox-ACU.
g. Attach the supplied strain-relief bracket to
the retaining straps and modem using the
screws and washers you removed in Step f
(see Figure 8).
h. At the top 3U section of the case, insert the
CommBox-ACU/modem assembly and
secure the front mounting brackets to the case
using four M6 screws and washers (see
Figure 9).
i. Secure the back of the CommBox-ACU to the
back of the case using the two supplied “Z”
brackets. Attach the brackets to the case
frame using four M6 screws and washers.
Attach the brackets to the rear panel of the
CommBox-ACU using four #6-32 screws and
washers (see Figure 9).
j. At the bottom 3U section of the case, attach
the supplied blank panel using four M6
screws and washers (see Figure 9).
k. Once you have completed all system wiring,
mount the case to the vessel using fasteners
appropriate for the mounting surface.
M4 x 16 mm Screw (x4)
Mounting Bracket (x2)
Top Cover
Bottom Cover
M4 x 12 mm Screw (x4)
Plastic Foot (x4)
1
2
3
4
5
6
7
8
9
10
11
12
Figure 7: Assembling the Case
Figure 8: Attaching the Strain-Relief Bracket
#6 Washer (x4)
#6-32 Screw (x4)
Strain-Relief
Bracket
Tie-Wrap
Holes (x42)
Retaining
Strap (x2)
CommBox-ACU
Modem
M6 Screw (x4)
Plastic Washer (x4)
#6 Washer (x4)
#6-32 Screw (x4)
“Z” Bracket (x2)
Cage Nut (x4)
Attach to Case
Attach to CommBox-AC
U
M6 Screw (x8)
Plastic Washer (x8)
Cage Nut (x8)
Blank Panel
CommBox-ACU
and Modem
Case
Figure 9: Securing the CommBox-ACU/Modem in the Case
Prepare the Belowdecks Units
4
Case Mount