Trailer Valet RVR12 User manual

OPERATING MANUAL
RVR12

Carefully read and understand all the instructions before connecting your new
RVR12.
Failure to follow these guidelines may result in serious injury to persons and
property for which Trailer Valet will not be held liable. Do not allow persons to
operate or assemble this unit until they have read this manual and have developed
a thorough understanding of how the unit works.
SAVE THESE INSTRUCTIONS
OPERATING MANUAL & TABLE OF CONTENTS.........................................................................................2
IMPORTANT SAFETY INFORMATION..........................................................................................................3
THANK YOU FOR YOUR PURCHASE & WARNING.....................................................................................4
WHAT’S IN THE BOX..................................................................................................................................5
ATTACH WITH COUPLER SET..................................................................................................................7
CONTROLLER OPERATION...........................................................................................................................8
OPERATING INSTRUCTIONS........................................................................................................................9
TREAD MAINTENANCE..............................................................................................................................10
REMOTE CHARGING & BATTERIES..........................................................................................................12
TRACK TOOLS............................................................................................................................................14
LIMITED MANUFACTURER’S WARRANTY.................................................................................................15
2
OPERATING MANUAL
TABLE OF CONTENTS
WARNING
Phone: [phone]
Email: [email protected]
Office: 17970 Ajax Circle., Industry, CA 91748
Website: www.trailervalet.com

3
IMPORTANT SAFETY INFORMATION
Failure to heed these markings may result in personal injury and/or property damage:
1. DO NOT use the RVR on slopes and inclines beyond stated limits.
2. Avoid getting the RVR wet. DO NOT submerge the RVR in water (salt or fresh).
3. Carefully read all instructions. The operator of the RVR must exercise
common sense, caution, and full judgment when assessing situations not
covered or cautioned in this manual.
4. The RVR is designed for specific applications only. Trailer Valet will not be
responsible for issues arising from modifications made onto the device. Do
not modify the device or use the device for any application other than its
intended purpose. Do not exceed the designated weight limits.
5. Stay alert! Do not operate if you are tired. Do not operate the device while
under the influence of drugs or alcohol.
6. Do not allow the RVR to be operated by children.
7. Operator and bystanders should never place any part of the body under or in
the path of any portion of this product or the load being supported or moved.
8. This product must be installed and used in strict accordance with these
instructions.
9. Before each use of the RVR, check for functionality and charge. Carefully
inspect the device for any part that appears to be damaged to determine if
the device will operate properly. If the device is neither charged, secured, or
both: DO NOT use the device.
10.When servicing, use only factory replacement parts.
11. Have wheel blocks in place before/after use and ready in case of emergency.
12. Never exceed the maximum rated capacity. Refer to the operating manual
or decals on the product to obtain rated capacity. If uncertain, contact
Customer Support at [phone] or email: [e-mail].
13.The RVR is designed for vertical loading. Excessive side forces may cause
failure and must be avoided.
14. The use of gloves is recommended while attaching the device to the trailer.
15.The RVR is designed for use on solid surfaces. DO NOT use the product
on excessively soft or muddy terrain as the device will not be able to gain
traction. If there is no traction despite being on a solid surface, consider
shifting more of the weight of your trailer forward.
SAVE THESE INSTRUCTIONS

THANK YOU FOR YOUR PURCHASE
WARNING
4
Charge the battery completely before first use!
The lithium battery installed in this machine has only been charged to
partial capacity (as freight regulations prescribe). It is vital that you charge
the battery to its full capacity before operating the machine to ensure high
performance and long life. Charging for the first time may take 6-8 hours
(see recharging instructions).
Recharge Periodically!
If the RVR goes unused for more than two months, it is highly recommended
to inspect and charge the battery in order to maintain maximum battery life
and performance.
Do not store the RVR in direct sunlight or at high temperatures. High
temperatures may drain the battery quickly.
Failure to follow these instructions may damage the battery and void the
battery’s warranty!
WARNING NOTICE FOR BATTERY
Congratulations on your purchase of the Trailer Valet RVR12. For your future
reference please complete the owner’s record below:
Purchase Date: ______________________ Order No.:______________________
Retailer:_____________________________
Be sure to save your receipt and owner’s manual with warranty information in a safe
place.

WHAT’S IN THE BOX
5
Unit
Remote Control
Unit Charger Owner’s Manual Spare Parts Bag
Battery Tray Remote Charger
RVR12 COMPONENTS
Upon removing items from packaging, it is very important to thoroughly inspect all
parts of the system before using the device. Any part that is missing or damaged
must be immediately replaced.
Contact Trailer Valet Customer Service at 1-844-846-9344 or Support@
TrailerValet.com

4
Rotoclips
Pins
Track Pin Tools Retainer Clip
Tool
Links Treads
4 Amp
Replacement Light
Fuse
10 Amp
Replacement Circuit
Board Fuse
WHAT’S IN THE BOX
6
2” or 2-5/16
Custom
Hitch Ball
Coupling Plate
Base Tower Spanner
Wrench
Rotation/
Security Pin
Custom Ball
Base
SPARE PARTS
COUPLER SET

ATTACH WITH COUPLER SET
7
1. If the Coupling Plate is not already installed
with the Ball Base, detach the ball from the
Base, slip the Coupling Plate under the ball,
and reinsert into the Base. Secure tightly.
2. Place the Ball Base into the Base tower and
secure with included pin. Then secure the Ball
Base Tower into the slot on top of the RVR in
place of the Mount Bracket Tower.
3. Raise the trailer tongue above the height of
the Hitch Ball in order to slip the ball into the
coupler and lock the with the coupler latch.
4. Using the Spanner Wrench, turn the Locking
Nut counter clockwise until the nut is secured
flat against the coupler.
WARNING! Failure to tighten the Locking Nut
against the coupler may cause the ball to slip
out of the coupler.
CHARGING THE RVR12
1. Before charging your RVR12, be sure the radio and tug are both turned OFF.
2. The charging indicator light on the charger should light up red once the charger
is connected properly. The tug will be fully charged once the charge indicator light
turns green.
It is recommended to leave the tug charging when not in use.
3. Once it is fully charged, unplug the charger and turn the tug on. Then turn the
tug off for a few seconds and back on again. This will resets the tug. It is now
ready to be used.
Charging Indicator
Light
Charging Jack

CONTROLLER OPERATION
NOTE: The 3 Speed Toggle ranges from fast, moderate, and slow.
When operating the valet at slow speeds it may be necessary to switch to the
moderate or fast speed position on the toggle when turning at 90 degrees.
Factors such as terrain and incline may affect the maneuverability of the valet.
Adjust the speed at your own discretion.
STEP 1. Switch the controller on and make sure the power indicator light turns
on and the controller beeps once. If this does not happen, check to make sure
the batteries were installed correctly. When the battery level in the controller
becomes low the controller will begin to beep, signaling you to replace or
recharge the batteries.
STEP 2. To drive the valet, move the control stick in the desired direction.
WARNING: The control stick on the remote
is very sensitive and will cause the valet to
move if it is moved accidentally. When not
using the remote it is recommended that
the power switch is turned OFF.
NOTE: If the remote is not used for more
than a couple minutes it will start beeping
as an indicator that it is still in the ON
position. This is not an indicator of low
battery level.
8
Power
Indicator LED
3 Speed
Toggle
Charging
Indicator LED
Charging Port Lanyard
Anchor
ON/OFF
Switch
Control
Stick

1. Before turning on the RVR, make sure that the tracks and bottom of the RVR
are free from obstruction.
2. Turn the RVR on using the ON/OFF button. There will be a short series of beeps
and then the power indicator LED around the Power button will illuminate to show
the RVR is on. The Power Indicator LED may blink to indicate that the charge level
of the battery is low.
3. Turn on the power switch on the radio controller and the power indicator LED
will be green and the transmit indicator LED will be red.
4. When towing, ALWAYS be cautious of the steering angle limitations of your
trailer. Do not over steer your trailer with the RVR.
5. After lifting the RVR off of the ground for any reason or taking it on and off of
your trailer, you must check to make sure that the sprockets are correctly seated
on the tracks. If the sprocket is not properly seated it could result in damage to
the tracks.
6. Visually check the tracks for wear on the treads and wear on the inner plastic
surfaces. Also inspect for damaged or missing rotoclips as a result of driving
over small rocks. Damaged treads should be replaced before operating the RVR.
NOTE: The circuit breaker reset button will trip if the RVR is overloaded. To reset
the circuit breaker open the top cover to push the reset button down. If the reset
button pops back up, wait 1 minute then try again.
NOTE: If your trailer has built-in brakes, they must be disengaged prior to operation
of the Trailer Valet. Consult your trailer manufacturer’s manual/instructions on
temporary brake release. If this is not available to you, please contact Trailer Valet
Customer Support through phone or email for assistance.
When using your RVR to move your trailer UP a slope or edge, the RVR must PUSH
the trailer up the slope – if necessary, one wheel at a time. When moving your trailer
DOWN a slope the RVR must LEAD the trailer DOWN the slope.
ATTENTION: If going downhill, it is very important that the RVR is turned 180
degrees, so that it is moving in reverse, down the hill, i.e. with the antenna opposite
the maneuvering direction and facing the trailer. This is important, as the RVR might
otherwise tip over forward.
DO NOT use the RVR on slopes and inclines exceeding a strict maximum of 5
degrees on a paved/concrete surface. This rating is subject to factors including,
but not limited to, alternate surfaces, weight distribution, changes in weight
capacity, and use on multi-axle trailers. If you have any questions concerning the
use of your Trailer Valet RVR on a slope or incline, please contact us at (844) 846-
9344 or email us at: [e-mail]
9
OPERATING INSTRUCTIONS

TREAD MAINTENANCE
10
ADJUSTING TRACK TENSION
Over time, the tracks on your unit will stretch. This is expected after the first couple
uses. To tighten your track, first, loosen the retaining bolt shown below using a 14
mm socket wrench. Only a half to quarter turn is needed to loosen the bolt. DO NOT
attempt to remove the bolt.
Next, insert a wedge implement, such as a flathead screwdriver, into an exposed
tensioning notch closest to the retaining bolt.
Tighten the track by moving the notch in the direction away from the retaining bolt.
While maintaining this tension, re-tighten the retaining bolt to secure the track in
place.
REPLACING TREAD SECTION
1. Remove 2 adjacent Rotoclips from the front end of the tug. Remove 2 track pins
with the Rotoclips on the opposite end intact and 2 track links.
Tip: Tap the end of the track pin using a hammer to drive the pin through the
Rotoclip. The Rotoclip will not be reusable after.
2. Remove one track segment and
align the ends of the track.
Tap Track
Pin Here
Rotoclip and
Pin Intact
Track Link
Track Link
Discard
Rotoclips
Retaining
Bolt
Flathead
Screwdriver

11
TREAD MAINTENANCE
3. Overlap the Track Links on each side of the track and insert the track pin and
rotoclip as shown below.
4. Inspect the track pin and Rotoclips. The Rotoclips should rotate freely inside the
pin groove.
5. There should be about a 1/2” of play at the center of the track.
6. Reinstall the plastic track covers.
7. Repeat steps for the other track if needed.
Apply pressure on end
of pin when inserting the
clip on the other end
Track Pin and
Rotoclip
New Rotoclip
Retainer
Clip Tool
Install Plastic
Track Cover
Insert Rotoclip into Retainer Clip Tool
(Teeth pointing towards clip tool)
Retainer Clip ToolTrack Pin

REMOTE CHARGING & BATTERIES
12
CHARGING THE REMOTE CONTROL
WARNING: Only use the supplied charger to charge the remote control when
using the supplied batteries or the following:
- 1200mAh Ni-MH or Ni-Cd ‘AA’ Rechargeable Batteries
The use of the remote charger with alkaline batteries installed can damage
the remote control. Do not use the charger if alkaline batteries are installed in
the remote control.
1. Plug the remote control charger into a 110v AC wall socket.
2. Plug the connector from the charger into the charging jack on the remote
control. The charging indicator LED, located on the side of the remote control, will
illuminate green indicating the remote control is charging. Once the remote control
is fully charged the charging indicator LED will turn off.
3. The charging rate of the charger is 150mAh. When using the 1200mAh batteries
that are supplied, the controller requires a 2-4 hour charge when fully discharged
(1200/150=8). If using 2200mAh batteries, it will take approximately 4-6 hours to
recharge (2200/150=14.6).
It is recommended to keep the transmitter charging when not in use.
Charging
Indicator
LED
Charging
Port

13
REMOTE CHARGING & BATTERIES
No
Battery
Access
Shrink Wrapped Battery Pack 6 Rechargeable AA’ Lithium Ion
Batteries
Cover
Screws
Back
Cover
REPLACING THE REMOTE CONTROL BATTERIES
1. Remove 4 cover screws from back of Remote Control case.
2. Replace old battery pack with new battery pack.
NOTE: A battery tray is provided with the tug. It can be used with standard AA rechargeable
batteries.
3A. Disconnect the shrink wrapped
battery pack and remove the battery.
4A. Replace the batteries by
purchasing a new shrink wrapped
battery pack or installing the supplied
battery tray and purchasing 6
rechargeable ‘AA’ Lithium Ion batteries.
5A. Reconnect the battery to the
transmitter circuit board.
6A. Re-install back cover and screws.
3B. Remove the 6 batteries and replace
with new rechargeable ‘AA’ Lithium Ion
batteries.
4B. Re-install back cover and screws.
Battery
Tray

TRACK TOOLS
14
The Track Pin Tools are used to assist in the installation of new tracks when the
tracks are too tight making it difficult to align the pin holes.
Insert the Track Pin Tools on the inside and outside adjacent pins to the missing pin
hole. Note: You will need to hold these in place by hand.
Track Pin
Tool
Missing Pin
Hole
Adjacent Pin
Adjacent Pin
Track Pin Tool
Track Pin Track Pin
Rotoclip
Teeth Facing
Outward
Rotoclip
(Teeth Point-
ing Down)
Retainer
Clip Tool
Track Pin
Groove
When Rotoclip is
properly installed
in the track pin
groove it should
rotate freely inside
of the groove.
The Track Tools are used to assist in the installation of new tracks.
NOTE: This section is intended to show how the tools are used only.
A detailed instruction guide is provided when purchasing new tracks. Refer to that
instruction guide when installing new tracks.

15
LIMITED MANUFACTURER’S WARRANTY
SuperTech S Corp warrants for one year from the purchase date that the product will
be in working condition and will be free from manufacturing defects, provided that
installation and use of the product is in accordance with product instructions. This
warranty is only made to the original consumer purchaser and is non-transferable.
ALL OTHER WARRANTIES IMPLIED OR EXPRESSED ARE HEREBY DISCLAIMED.
THIS WARRANTY DOES NOT COVER:
1. Normal wear and tear or normal aging of the product;
2. Consumable parts designed to diminish over time, unless failure occurred due to
a manufacturing defect;
3. Cosmetic damage, including but not limited to scratches and dents;
4. Damage through accident, abuse, neglect, misuse, natural events, or other
external causes;
5. Damage through misapplication, overloading, or improper installation;
6. Damage due to improper maintenance and repair; and/or
7. Product alterations.
LIMITATION OF LIABILITY:
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, SUPERTECH IS NOT RESPONSIBLE FOR ANY DIRECT,
INCIDENTAL, CONSEQUENTIAL DAMAGES, OR INJURIES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION; INCLUDING, BUT NOT LIMITED TO, LOSS
OF USE, LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF
BUSINESS, LOSS OF OPPORTUNITY, LOSS OF GOOD WILL, LOSS OF REPUTATION,
OR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL LOSS OR DAMAGE WHATSOEVER
CAUSED, INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY.
CUSTOMER RESPONSIBILITIES:
Customers may be required to provide proof of purchase date, respond to
questions designed to assist with diagnosing potential issues, and follow Trailer
Valet’s directions to make a claim on your warranty.
TO MAKE A WARRANTY CLAIM:
Contact us either through:
PHONE: [phone]
EMAIL: [e-mail]
OFFICE: 17970 Ajax Circle, Industry, CA 91748
WEBSITE: www.trailervalet.com
SEVERABILITY:
The invalidity, illegality, or unenforceability of any provision of this warranty shall not
render the other provisions invalid, illegal, or unenforceable.
GOVERNING LAW AND JURISDICTION
This warranty shall be governed by the laws of the State of California. The courts of
California shall have the exclusive right to adjudicate any disputes arising under or
in connection to this warranty.
TRAILER VALET SHALL HAVE THE
EXCLUSIVE RIGHT TO DETERMINE
IF A UNIT IS COVERED UNDER
ITS LIMITED MANUFACTURER’S
WARRANTY.

SUPERTECH S. CORP.
17970 Ajax Circle
Industry, CA 91748
Customer Service: [phone]
Email: [e-mail]
WWW.TRAILERVALET.COM
Copyright 2021 by Supertech S. Corporation. All rights reserved.
No portion of this manual or any artwork contained herein may be
reproduced in any shape or form without the express written consent of
Supertech S. Corporation.
For further information or if you have
any questions, please contact: