Transcend JetFlash 220 User manual

1
User’s Manual
Fingerprint Security USB Flash Drive
JetFlash
®
220
(Version: 4.0)

2
Table of Contents
Introduction................................................................................ 3
Features.................................................................................................................3
System Requirements............................................................................................3
General Use...........................................................................................................4
Backing Up Data....................................................................................................4
Connecting to a Computer........................................................ 5
Disconnecting from a Computer.............................................. 6
Setting Up the Software............................................................ 7
JetFlash 220 Secure Login ..................................................... 10
JetFlash 220 Software Application......................................... 12
System Settings....................................................................... 13
Disk Repartition....................................................................... 15
Preferences.............................................................................. 17
Language.................................................................................. 18
Troubleshooting ...................................................................... 19
Specifications.......................................................................... 20
Two-year Limited Warranty..................................................... 21

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Introduction
Congratulations on purchasing Transcend’s JetFlash
®
220. The JetFlash 220 is a unique ultra-portable
USB 2.0 Flash Drive that plugs directly into your desktop, or notebook computer and incorporates
cutting-edge Fingerprint Recognition Technology. Now you can securely store confidential files, folders,
documents, photos, music and e-work with the utmost confidence. This Software User’s Manual will help
you get the most from your new device, please read it in detail before using the JetFlash 220.
Features
• Fully compatible with High-speed USB 2.0
• Advanced fingerprint recognition technology
• Easy Plug and Play operation
• Repartition tool for adjusting the size of the Private and Public portions of the drive
• USB powered. No external power or battery needed
• LED data transfer / fingerprint authorization indicator
• Driverless installation
System Requirements
1. A desktop or notebook computer with a working USB port.
2. The JetFlash 220 can only be used in a computer running the following Operating Systems (OS):
• Windows

XP (32bit/64bit)
• Windows Vista

(32bit/64bit)
• Windows

7 (32bit/64bit)

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Important Reminders
These usage and safety guidelines are IMPORTANT! Please follow them carefully.
Figure 1. JetFlash 220
WARNING! The fingerprint sensor on the JetFlash 220 is delicate and should be handled with care
to prevent physical damage. Avoid squeezing or scratching your JetFlash 220 with hard or sharp
objects. Always close the protective cover when not in use or during transport.
General Use
• Each time you plug the JetFlash 220 into your computer it will install a new Virtual CD-ROM
Drive labeled “JetFlash 220” that contains the fingerprint security application and its
associated files. Do NOT attempt to edit, delete, or modify any of the data on this disk.
• Always follow the procedures in the “Disconnecting from a Computer” section before
removing your JetFlash 220 from a computer.
Backing Up Data
• Transcend does NOT take any responsibility for data loss or damage during
operation. If you decide to store data on your JetFlash 220, we strongly advise that you
regularly backup the data to a computer or other storage medium.
• To ensure High-Speed USB 2.0 data transfer rates when using your JetFlash 220 with a
computer, please make sure the computer has all relevant USB drivers installed. If you are
unsure how to check this, please consult the computer or motherboard User’s Manual for
USB driver information.

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Connecting to a Computer
Plug the JetFlash 220 directly into an available USB port on your desktop or notebook computer.
Figure 2. Connecting to a computer
When the JetFlash 220 is successfully connected to a computer the drive’s LED will light up. A Removable
Disk drive with a newly assigned drive letter representing the JetFlash 220 and a “JetFlash220” virtual
CD-ROM drive containing the fingerprint software program will appear in the My Computer window. In
addition, a Removable Hardware icon and Fingerprint Application Suite icon will appear on the
Windows System Tray.
Figure 3. F, G& H: are example drive letters, the letters in your "My Computer" window may differ
In your computer browser (My Computer), open the JetFlash 220 virtual CD-ROM drive and double-click
the JetFlash220.exe application. If this is your first time using the JetFlash 220, please see Setting Up the
Software below.
Scan your fingerprint or enter your password when the Fingerprint Verification window appears.
Once you are successfullylogged in, youwill have access to the JetFlash 220’s private storage capacity, and
can copy data to the flash drive by simply dragging and dropping files or folders onto the Removable Disk
drive letter that represents the JetFlash 220.
Do NOT attempt to edit, delete, or modify any data on the JetFlash220 virtual CD-ROM drive

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Disconnecting from a Computer
1. When you are finished using the JetFlash 220 , click on the “Fingerprint Application Suite” icon
on the Windows System Tray and select the “Quit” option.
Figure 4. Quit
NEVER disconnect the JetFlash 220 from a Computer when its LED is flashing.
2. Select the Removable Hardware icon on the system tray.
3. The Safely Remove Hardware pop-up window will appear. Select it to continue.
Figure 5. Safely Remove Hardware
A message window will appear stating, “The ‘USB Mass Storage Device’ device can now be safely
removed from the system.”
Figure 6. Safe to Remove Hardware
WARNING! To prevent data loss, always use this procedure before removing the JetFlash
220 from a Windows
®
computer.

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Setting Up the Software
1. Plug the JetFlash 220 directly into an available USB port on your desktop or notebook computer.
2. In your computer browser (My Computer), open the JetFlash 220 virtual CD-ROM drive and double-click
the JetFlash220.exe application.
3. Input a ”User Name” and a ”Password” and then confirm your password. User Names and Passwords
are case sensitive and can be any combination of letters and numbers (no spaces). Click the ”Next”
button to continue.
Figure 7. Enter a user name and password
4. Use your mouse to select one of the 10 available fingers.
Figure 8. Select a finger

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5. Setting up the fingerprint software requires sliding the selected finger or thumb along the JetFlash 220’s
built-in scanner three times to register your fingerprint information. Please be patient when you are
performing this procedure, as it may take a few attempts to register your fingerprint profile.
Figure 9. Three successful scans must be completed to confirm finger enrollment
6. The”Fingerprint successfully registered” message will appear after completing three accurate scans.
Figure 10. Fingerprint successfully registered.
7. After finger enrollment, you have to set the Verification Method. Authentication Method as below:
1. Fingerprint: Confirm user identity using only fingerprint verification.
2. Password: Confirm user identity using only text-based password verification.

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3. Both: Both a fingerprint scan and password input will be required to verify user identity. After
successful fingerprint verification, you will also need to input the correct password associated with that
fingerprint.
4. Either: With this setting, users will be prompted for fingerprint verification first, then if fingerprint
authentication fails five times, text-based password verification will be used instead.
Figure 11. Set the Verification Method.
8. Finally, please customize the size of the Private and Public areas on the JetFlash 220 by sliding the
adjustment bar to the left or right. After you have divided the JetFlash 220’s Private and Public areas
into your desired sizes, click on the “Format” button to begin repartitioning the drive.
Figure 12. Set Disk repartition.

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JetFlash 220 Secure Login
To access protected data or change any of the fingerprint account settings on your JetFlash 220, you will
need to login via the Fingerprint Verification window. This screen will automatically appear when you run
the JetFlash 220 Fingerprint Application software (located on the JetFlash 220 virtual CD-ROM drive) to
access the JetFlash 220’s Private partition, and will also appear whenever you make changes to the
Fingerprint Application settings.
1. When the Fingerprint Verification window appears, scan your fingerprint or enter your secret password
to access protected data or change the JetFlash 220’s settings.
Figure 13. Fingerprint Verification Login
2. An incorrectly scanned or unrecognized fingerprint scan will cause an ”Error”message to be displayed.
Figure 14. Verification Failed

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3. A successful fingerprint login will allow you to access the JetFlash 220’s private disk partition or the
Fingerprint Application’s system settings.
Figure 15. Fingerprint verification successful
4. To login using your password, simply input your User Name and Password in the spaces provided.
Figure 16. Input Password
5. When an incorrect password is entered, a ”Password confirmation failed”message will be displayed.
6. A successful password login will allow you access the JetFlash 220’s private disk partition or the
Fingerprint Application’s system settings.

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JetFlash 220 Software Application
After starting the JetFlash 220 Fingerprint Application software, the JetFlash 220 software icon will
appear on the Windows System Tray. Move your mouse pointer over the icon and click. The JetFlash
220 software main menu will pop-up.
Figure 17. JetFlash 220 Software Main Menu
1. System Settings: This menu lets you manage important functions of the JetFlash 220 software, such as
enrolling or deleting fingerprints, changing passwords.
2. Disk Repartition: Allows you to adjust the size of the public and private areas of the drive (use with
caution, as this function will erase the entire contents of your drive)
3. Preferences: Set the Verification Method.
4. Language: Lets you change the language of JetFlash 220 software user interface.
5. About: Displays current version of the JetFlash 220 software.
6. Quit: Closes the JetFlash 220 software application (note: the private partition of the drive will no
longer be available when the software application is closed)

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System Settings
You can change the JetFlash 220’s fingerprint login settings through the System Settings menu in the
Fingerprint Application. System Settings can only be accessed by logging in to the Fingerprint Verification
window with your fingerprint or secret password.
Figure 18. System Settings menu
System setting lets you manage the login data for 3 user data and the software’s 10 finger accounts of each
user. In this menu you can Add new enrollments and Modify or Delete existing fingerprints.
Figure 19. Management
1. Click on one of the enrolled users. You will be given the option to Add , Edit or Delete
.
2. If you choose Add , you can add the new User Name and Password.
3. If you choose Edit , you can modify the User Name and Password.

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4. If you choose Delete , this enrolled user data will be deleted from the JetFlash 220’s database
and can no longer be used for authentication.
5. If you want to delete all enrolled users and fingerprints simultaneously, you can choose ”Clear All.” You
will be asked to confirm. Once you confirmed, all user data and fingerprints will be deleted.
6. If you want to management fingerprints of users, please select a user first and choose Fingerprint
Management.
7. Use your mouse to select one of the 10 available fingers to add or edit.
8. Scan your finger three times to register your fingerprint information.
Figure 20. Select a finger to the register
Figure 21. Enroll fingerprints

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Disk Repartition
By default, the entire capacity of your JetFlash 220 is publicly accessible to all users without fingerprint
verification, allowing the drive to be used just like a normal USB flash drive. To start using the JetFlash 220’s
256-bit AES fingerprint security, you will need to create a private storage are on the drive. The Repartition
feature allows you to divide the JetFlash 220 into two partitions, one public and one private. The advantage
of this feature is that you can customize the size of the Private and Public areas on the JetFlash 220 to suit
your requirements. Any information saved to the private disk is securely protected and can only be accessed
by logging in with the Fingerprint Verification software.
WARNING! Partitioning the JetFlash 220 will erase any information on the disk (except
for the registered fingerprints). Please backup any data that you have stored on the drive
before repartitioning the JetFlash 220.
1. If you want to adjust the size of your public and private areas on your JetFlash 220, plug the drive into an
available USB port on your desktop or notebook computer and run the FingerprintApplication software.
Figure22. System Tray Menu – Disk Repartition
2. Select Disk Repartition.
3. You can customize the size of the Private and Public areas on the JetFlash 220 by sliding the
adjustment bar to the left or right. After you have divided the JetFlash 220’s Private and Public areas into
your desired sizes, click on the “Format” button to begin repartitioning the drive.
4. When the repartition process is complete, the Repartition Wizard will restore your user profile to the
JetFlash 220 (Including all settings, passwords and fingerprints).
5. A “Format Complete” message window will appear confirming that the disk has been successfully
repartitioned. Unplug the JetFlash 220 from your computer and plug it back in to activate the new
settings.

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Figure23. Set Disk Repartition
Note:
• After running Disk Repartition, whenever you plug the JetFlash 220 into your computer, the
Public and Private partitions will appear in your system as separate Removable Disks
named “Public” and “Private.” However, without fingerprint/password authentication, the
Private disk will only appear in your computer as an inaccessible “Removable Disk.”
• . After you login, the “Private” disk will appear. You will then be able to access all data stored
in the “Private” disk, and any files you save to this disk will be securely protected.
• If you do not complete Fingerprint Verification (or password login, depending on your
settings), you will only be able to save files on the Public portion of the drive. Please
remember that any data stored in the Public area will be freely accessible to all users.

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Preferences
This section allows users to set the Verification Method.
Figure 24. System Settings menu – Preferences
Authentication Method:
1. Fingerprint: Confirm user identity using only fingerprint verification.
2. Password: Confirm user identity using only text-based password verification.
3. Both: Both a fingerprint scan and password input will be required to verify user identity. After
successful fingerprint verification, you will also need to input the correct password associated with that
fingerprint.
4. Either: With this setting, users will be prompted for fingerprint verification first, then if fingerprint
authentication fails five times, text-based password verification will be used instead.

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Language
This setting lets you change the language of JetFlash 220 software user interface.
Figure 25. Language Window

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Troubleshooting
If a problem occurs with your JetFlash 220, please first read the information listed below before sending your
JetFlash 220 in for repair. If you are unable to remedy the problem after following the suggestions below,
please see the FAQ and Support pages at www.transcend-info.com or consult your dealer, service center,
or local Transcend branch office.
Operating System cannot detect the JetFlash 220
Check the following:
1. The JetFlash 220 can only be used with computers that are running Windows
®
7/Vista/XP
2. Is your JetFlash 220 properly connected to the USB port? If not, unplug it and plug it in again. If it is
properly connected, try using another available USB port.
3. Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable it.
Why is my Fingerprint not being recognized by the JetFlash 220
The built-in scanner for reading your fingerprint is very sensitive and requires a clear fingerprint scan in order
to compare the scanned print with that of the saved fingerprint profile. Therefore, you need to slide your
finger/thumb slowly and deliberately along the strip to register a good fingerprint image.
1. Has the finger/thumb you are scanning been setup as a recognized fingerprint? If not, open System
Settings > Fingerprint Management to enroll it.
2. You might be sliding your finger/thumb too quickly across the sensor strip. Try sliding it slowly so that an
accurate and even scan can be made.
Why does a “Restart Computer” message window appear when I plug in my
JetFlash 220?
Sometimes the computer will mistakenly interpret the JetFlash 220 as a new piece of hardware that
needs to be installed. You can disregard this message and click on the “Cancel” button to continue.
Cannot find a file that was just copied to the JetFlash 220
You should always open a transferred file in its new location to ensure it has transferred successfully.
Re-copy the file and refer to the “Disconnecting from a Computer” section to remove the JetFlash 220
after the copy process is completed.
A File that was just deleted still appears
Re-delete the file and refer to the “Disconnecting from a Computer” section to remove the JetFlash 220
after the delete process is completed.

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Specifications
• Dimensions (L x W x H):
70 mm × 20.5 mm × 11 mm
• Weight: 13g
• Certificates: CE, FCC, BSMI, KCC
• Warranty: 2 Years