TransTel Communications IP3922 Series User manual

IP39 ACP
V2.1
User’s Manual
Auto Telecom Company
www.transtel.co
www.hybrex.com
Auto Telecom Company www.transtel.co

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Notification
Notification is hereby given that Auto Telecom Company reserves the right to modify, change, update or revise this
document from time to time as required without the prior obligation to notify any person, company or organization. Further,
Auto Telecom Company makes no warranty or representation, either express or implied, with respect to merchantability,
or fitness of its products for a particular purpose.
© 2018 Auto Telecom Company
This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or information storage and retrieval systems for any purpose whatsoever
without the express written permission of Auto Telecom Company.

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IP39 ACP Programming
File: UM-IP39-ACP_v2.1_2018Nov18
Contents
1 Instruction ......................................................................................................................................................................4
1.1 The default IP Address and User Password...........................................................................................................4
1.2 The keypad icon and its meaning in IP3950 and IP3960M.................................................................................... 4
1.3 How to get the IP Address of the IP39-ACP that has LCD Display and keypad?.................................................... 5
1.4 How to get the IP Address of the IP39-ACP that has no LCD Display and keypad?...............................................6
1.5 How to log into the ACP’s web server to program the ACP? ................................................................................6
1.6 What happen after the IP3950 and IP3960M is firstly power ON......................................................................... 7
2 Installation......................................................................................................................................................................8
3 Programming................................................................................................................................................................10
3.1 Home ...................................................................................................................................................................10
3.2 Network...............................................................................................................................................................10
3.2.1 LAN........................................................................................................................................................11
3.2.2 NAT Traversal........................................................................................................................................12
3.2.3 HTTPS ....................................................................................................................................................12
2.24 Auto Provisioning......................................................................................................................................13
2.2.5 RPS.........................................................................................................................................................14
3.3 SIP........................................................................................................................................................................14
3.3.1 Account .................................................................................................................................................15
3.3.2 Ports ......................................................................................................................................................16
3.3.3 Audio Codes ..........................................................................................................................................16
3.3.4 Video .....................................................................................................................................................17
3.3.5 Advanced...............................................................................................................................................18
3.3.6 Transport...............................................................................................................................................18
3.4 Telephony............................................................................................................................................................19
3.4.1 Parameters............................................................................................................................................19
3.4.2 Day and Night Settings..........................................................................................................................20
3.4.3 Speed Dial..............................................................................................................................................21
3.5 Door Functions....................................................................................................................................................22
3.5.1 Parameters............................................................................................................................................23
3.5.2 Door Access Codes ................................................................................................................................24
3.5.3 Sensor....................................................................................................................................................25
3.6 Access Control.....................................................................................................................................................26

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3.6.1 Status.....................................................................................................................................................27
3.6.2 Server ....................................................................................................................................................27
3.6.3 Parameters............................................................................................................................................28
3.6.4 Doors.....................................................................................................................................................29
3.6.5 Time Profiles..........................................................................................................................................31
3.6.6 Holidays.................................................................................................................................................31
3.6.7 Access Plans ..........................................................................................................................................32
3.6.8 Tokens...................................................................................................................................................33
3.6.9 Backup...................................................................................................................................................34
3.6.10 Restore..................................................................................................................................................34
3.6.11 Token Registration ................................................................................................................................35
3.6.12 Export....................................................................................................................................................35
3.6.13 Import ...................................................................................................................................................36
3.6.14 Lift Access Plan......................................................................................................................................36
3.6.15 Lift Control Type....................................................................................................................................38
3.6.16 Allowed Floors for Resident..................................................................................................................39
3.6.17 Allowed Floors for Visitor......................................................................................................................39
3.6.18 Access Control –Set to Default.............................................................................................................40
3.7 System Parameters.............................................................................................................................................40
3.7.1 Sound Volume.......................................................................................................................................40
3.7.2 NTP and Time ........................................................................................................................................41
3.7.3 Video .....................................................................................................................................................42
3.7.4 LCD ........................................................................................................................................................44
3.8 Admin..................................................................................................................................................................45
3.8.1 Save Config File .....................................................................................................................................45
3.8.2 Restore Config File ................................................................................................................................46
3.8.3 Update...................................................................................................................................................48
3.8.4 Update Local .........................................................................................................................................49
3.8.5 Update KPU...........................................................................................................................................49
3.8.6 Set to Default ........................................................................................................................................50
3.8.7 Restart...................................................................................................................................................50
3.8.8 Change Password..................................................................................................................................50
3.8.9 Syslog Server Settings ...........................................................................................................................52
3.8.10 Ping Test................................................................................................................................................54
3.9 Save & Reboot.....................................................................................................................................................54

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1Instruction
This manual only explains the meaning of each setting and how to do it. It covers the following ACP (Access Control
Phone) series:
➢IP39-22
➢IP39-31
➢IP39-32
➢IP39-50
➢IP39-60M
1.1 The default IP Address and User Password.
1. Default IP Address is set to Static (not DHCP): 10.10.10.6
2. Login User / Password: admin / 1234
1.2 The keypad icon and its meaning in IP3950 and IP3960M
IP3931 IP3932 IP3950 IP3960

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Button (Name) [*] [#] [C] [Bell]
IP3940 [*] [#] [P/x] Bell
IP3950
IP3960
Meaning:
[*] : Press this button firstly to enable the Password entry. Means use password to open the door.
[#] : In most SIP telephone, this button has same function as [Enter] in PC’s keyboard.
[C] : This key has dual functions:
Program : When pressing this button in Idle stats of ACP
Backspace : To Clear the last entry during the dialing
[Bell] : Also call it Call Button. Press it to make call.
1.3 How to get the IP Address of the IP39-ACP that has LCD Display and keypad?
If the ACP has LCD display and keypad, you can get the IP address easily by following steps:
1. Enter [C] and [1], the LCD display will prompt “Please input password”
2. Enter the password, then press [#]. Default password= 1234. It’s same as the Login password
3. Then, the LCD display will show the current IP address of this ACP.

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1.4 How to get the IP Address of the IP39-ACP that has no LCD Display and keypad?
1. You shall utilize our special tools called “Phone Scan” to find the IP address of the ACP.
2. The PC that run “Phone Scan” shall situate at the same IP network as the ACP that you are looking for.
3. After Run this tool, you will see the following screen:
4. Click [Phone Scan], you will see the following screen:
Note:
1) Phone Type : The Model name of ACP
2) IP Address : The IP address of the ACP
3) MAC address : The MAC address of the ACP
4) Phone Number : The extension number of the ACP
5) Software version : The software version of the ACP
1.5 How to log into the ACP’s web server to program the ACP?
1. Use any browser and type in the IP address of the ACP. If thing goes well, you will see the following screen:
The default User Name and Password are “admin” and “1234”. You shall change it after setting is completed.

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1.6 What happen after the IP3950 and IP3960M is firstly power ON
1. The second line of OLED display will show version information of attached devices:
a. 1122334488
Position 11, 22, 33, 44 : The software version of ROU16 that attached with IP3950 or IP3960
Position 88 : The software version of KPU of IP3950 or IP3960
2. If position 11,22,33,44 display message is FF: It means there is no ROU16 attached with or not assig yet.
3. If ROU16 is attached, the ROU16’s relay will be turn one-by-one from the first ROU16 to the last ROU16.

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2Installation
IP3931 IP3932
IP3950 IP3960M

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ROU16
Notes:
1. ROU16 link with IP39-ACP through the 2-wire RS485 interface with polarity.
2. The 2-wire cable of ROU16 is parallel together and each device is identified by the its DIP setting.

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3Programming
3.1 Home
Note:
1) This is first screen to show you the general information of the ACP.
3.2 Network

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3.2.1 LAN
Description:
To setup the IP address for this ACP.
Notes:
1) LAN
To select how to let this ACP to get an IP address. If selecting DHCP (Dynamic Host Configuration Protocol), the
IP domain must have a DHCP server to distribute the IP address to all the IP devices that are situated in this
domain.
2) Static
If selecting Static, it means the IP address for this ACP is fixed and assigned in below section
3) DNS
The DNS is Strongly recommended to specify at least one DNS Server in Static Network configuration mode.
It can be your local or public DNS servers IP address (IPv4 format shall be used: XXX.XXX.XXX.XXX Alternatively,
the DNS can be Google public DNS server which is 8.8.8.8)

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3.2.2 NAT Traversal
Description:
These settings are relevant only if the IP Door phone is part of a LAN and has an internal (not public) IP address.
NAT Traversal function allows traffic to get to the specified destination when a device does not have a public IP address.
Notes:
1) NAT Traversal Activation
Available to set Off or On, the default setting is Off
2) STUN Server
The STUN server allows IP clients to find out their public address required for IP connection.
TEXT Field allows to type the used STUN Server URL or IP address
3) STUN Port
Specifies the STUN server connection listening port number
3.2.3 HTTPS
Description:
The HTTPS Activation parameter will require the HTTPS secure protocol for web management communication.
HTTPS provides authentication of the web-management server that one is communicating with, which protects against
man-in-the-middle attacks. Additionally, it provides bidirectional encryption of communications between the
administrator’s PC and the IP Door Phone.
Notes:
1) The unit’s LAN configuration shall be completed and saved before the HTTPS activation is set.
2) WEB access URL to Door phone management page can require ‘https://’ prefix when HTTPS function is
activated.

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2.24 Auto Provisioning
Description:
Auto provision screen allows to configure APS (Auto Provisioning Server) server IP address / DNS name and IP Door
Phone configuration file name.
Notes:
1) Server Type
Specify the connection type with APS server
2) User Name
The user name which shall be to be used for APS server identification
3) Password
The authorization password for APS server
4) Server Name
APS Server DNS name or IP address
5) File Path
Directory path in APS server where configuration file is stored
6) Config File
‘Download now’ button initiates the Configuration file downloading procedure from the APS server
7) Update File
This section specifies the time period for automatic connection with APS server

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2.2.5 RPS
Description:
RPS (Redirection and Provisioning Server) is a worldwide service for Transtel customers. By simply entering the URL of
the provision server, username and password then the phone can be redirected to its pre-assigned server for
configuration updating.
Notes:
1) Server Type
Transport protocols setting with two options:
•HTTP
•HTTPS
2) File Path
Directory path in RPS server where configuration file is stored
3.3 SIP
Description:
To set all SIP (Session Initiation Protocol) related parameters.

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3.3.1 Account
Description:
SIP (Session Initiation Protocol) is a signaling protocol used to establish connection among other devices. The setting of
SIP Accounts allows user to register ACP as SIP stations in order to communicate with other devices.
Notes:
1) SIP Multi Accounts
Allow user to connect with multiple SIP stations (up to five accounts)
2) SIP Account
Allow user to select which SIP stations they currently want to login
3) Username
The SIP account user name which shall be to be used for SIP extension identification
4) Display Name
The name displayed on the devices
5) Auth User ID
The SIP account user name which shall be to be used for SIP extension registration in SIP proxy
6) Password
The SIP extension authorization password for registration in SIP proxy
7) Domain Server
In most cases the parameter is the same as the Proxy server IP address. In special cases, it is required to enter
the local Domain IP address or DNS address
8) Proxy Server
An identifier for the SIP Proxy server on a TCP/IP network. Legal entry: 0-9 digits only in Ipv4 format
XXX.XXX.XXX.XXX. Alternatively allowed to specify Proxy Server by its DNS name
9) Status
Shows the associated SIP extension registration status in IP PBX

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3.3.2 Ports
Description:
In a network, the port used as the endpoint of communication (the default SIP port is 5060)
Notes:
1) SIP Local Port
Port to be used by IP Door phone for SIP signaling
2) RTP Port Start / RTP Port End
Set the initial port for the range of ports to be used for audio and video transfers. The default value is 4000 for
RTP Port Start and 20000 for RTP Port End
3.3.3 Audio Codes
Description:
This screen specifies Audio codecs which are used in SIP protocol codec’s priority.
Notes:
Available following codecs:
•PCMU –G.711µ-low
•PCMA –G.711 a-low
•G722
•G729
•GSM

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3.3.4 Video
Description:
This screen specifies Video codecs used in SIP protocol for video stream transfer. Allowed to specify priority for each
selected video codec.
Notes:
1) Video Codecs
This is Video compression standards which is available:
•H264
2) Payload Type
This setting gives ACP a flexibility to adapt to some devices with fixed video standard types.
(Caution: this parameter is technician only, please don’t change it without a clear understanding of the feature)

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3.3.5 Advanced
Description:
More options for SIP connection
Notes:
1) Registration Expires
Set the minimum time for IP Door Phone SIP extension registration attempts
2) Dial DTMF Mode
This option defines how DTMF signaling can be presented or recognized in SIP traffic, which needs the opposite
side configuration as well
3) Session Timer
Available options:
•Disable
•Enable (default)
3.3.6 Transport
Description:
This setting gives user options on transport protocols
Notes:
1) Transport Protocol
There are three transport protocols available:
•UDP
•TCP
•TLS
2) Server’s Certificate
This setting is for TLS only. Enabling verify server’s certificate will allow the certificate uploading feature to be
verified.

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3.4 Telephony
Description:
To assign the telephone related parameters.
3.4.1 Parameters
Description:
The telephony parameters show the basic functions and configurations of device
Notes:
1) Auto Answer
This parameter Enables / Disables the IP door phone to auto pick up incoming calls
2) Outgoing Call
Enabling outgoing call to achieve preview feature under P2P connection
3) Digit # End dialing
Specifies ‘#’ sign typed on the IP Door phone keypad as end of dialing direct destination number
4) Keypad direct dialing
This setting Enables/Disables the IP door phone keypad function to avoid harassment in some circumstances
5) Cancel call during wait answer
This setting Enables/disables cancelling a call when user is waiting for answer
6) Interdigit Timeout
Specifies the maximum delay time in seconds between two digits when entering a code or destination telephone
number using IP Door keypad
7) Max. Conversation Timeout