TransTel Communications TDS 600 Series User manual

TDS 600 Series
Single Line
Telephone User Guide

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Single Line Telephone
User Guide
Table of Contents
Automatic Wake Up.................................................................. 1
Barge In (Override)................................................................... 2
Call Doorphone......................................................................... 2
Call Forwarding......................................................................... 3
Call Park................................................................................... 4
Call Pickup................................................................................ 5
Call Split................................................................................... 6
Call Transfer............................................................................. 6
Centrex/PABX Flash................................................................. 7
CO Line Access........................................................................ 7
CO Line Group Access ............................................................. 7
CO Line Queuing...................................................................... 8
Conversation Monitor................................................................ 9
Do Not Disturb........................................................................ 10
Extension Monitor................................................................... 10
Forced Account Code............................................................. 11
Hold........................................................................................ 11
Intercom Calling...................................................................... 12
Last Number Redial................................................................ 13
Message Waiting.................................................................... 13
Off Hook Voice Announce....................................................... 14
Operator Access..................................................................... 14
Paging.................................................................................... 15
Room Monitor......................................................................... 16
Speed Dialing......................................................................... 17
Station Lock/Unlock................................................................ 18
Timed Reminder..................................................................... 19
Travelling Class Of Service..................................................... 19
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1
Automatic Wake Up
Description: Automatic Wake Up allows you to program an audible
indicator to notify you at a specific time. Once
programmed, a wake up call will automatically cancel
upon maturation.
To program:
1. Lift Handset .
2. Dial [7], [0], [0], [1].
3 Enter the time that you want the wake up to activate in 24 hour
format (hh:mm).
4. Enter [9], [9].
5. Hang up. Your wake up is now set. It will become active at the
time you entered.
To cancel a wake up:
1. Lift Handset .
2. Dial [7], [0], [0], [1].
3 Enter [0], [0], [0], [0], [0], [0].
5. Hang up. Your wake up is cancelled.
Note: When your wake up call reaches maturity, your telephone will
be rung for one minute, unless you answer before that time.
If the call is unanswered, the system will ring your telephone
for one minute every three minutes (one minute ringing, two
minutes silence) until the call is answered or manually
cancelled. After 3 attempts the operator will be notified that
you did not answer your wake up call.

Issue 1.0 June 2003
Barge In (Override)
Description: Barge In allows you to enter an existing conversation.
Depending on system programming, you may barge
in on a station or a CO line.
1. Lift Handset.
2. Dial a station number or directly access an outside line by dialing
[8], [X], [X], outside the line number. You receive busy tone.
3. Press [0]. If you are allowed, the station or CO line and the other
party in the conversation will hear an intrusion tone of
approximately one second. You will then be added to the
conversation. You will remain in the conversation until you either
hang up or the other parties hang up.
Note: Barge In class is assigned during system programming.
Depending on how your system is programmed, you may
have the ability to override all stations, some stations or no
stations. In any instance where barge in is disallowed, you
will continue to receive busy tone after you dial [0].
Call Doorphone
Description: Single Line Telephone stations may call the system
doorphone(s).
1. Lift Handset.
2. Dial the door phone station number or press the DSS key of the
door phone.
3. If the Doorphone that you called is idle, you will be connected. If
someone else is talking to the doorphone, you will receive a busy
signal.
Note: Callback queuing CAN be used in conjunction with
the doorphone.
If the Doorphone has an associated door strike relay, you
may release the door strike by dialing [0]. This will activate
the door strike relay for approximately 1 second. You may
repeat this operation as many times as necessary while you
are connected to the door phone.
2

Call Forwarding
Description: Call Forwarding allows a station user to have his calls
re-routed to another station within the system based
on several different conditions.
Types: All Calls (Always) Busy
No Answer Busy/No Answer
To program call forwarding on your telephone:
1. Lift Handset.
2. Dial [7], [0], [1].
3. Dial the code for the type of forwarding that you want to activate:
[1] = All Calls [2] = Busy
[3] = Busy / No Answer
4. Dial the station number where you want your forwarded calls to
ring.
5 You will hear new dial tone, indicating that you have correctly
programmed your telephone. You may hang up. Your telephone
is now forwarded.
To remove call forwarding from your telephone:
Repeat step 1 through 3 above. In step 4 above, enter your own
station number instead of another station number. Your
telephone will now operate normally.
Note: When your telephone is programmed for Call Forward All
Calls, you will receive interrupted dial tone when you go off
hook. This is an indication that your telephone cannot be
reached. This will also occur when your telephone is in Do
Not Disturb.
3

Issue 1.0 June 2003
Description: Call Park provides the capability for a single line
telephone to "stow", or “park” a call so that the single
line telephone can operate without consideration of
the parked call.
Place a call into a park slot (orbit):
1. Establish a call (either incoming or outgoing).
2. Press hookswitch. The call is on Hold.
3. Dial [8], [5], plus the parking slot (0-9) where you wish to place
the call.
4. If the slot is available, you will continue to hear a confirmation
tone. If the slot is in use, you will hear busy tone. You may
immediately dial another slot number (0-9) in order to find a free
parking slot. When an available slot is found, you will hear the
confirmation tone, indicating that the call is parked.
To retrieve a call from a Call Park slot:
From any telephone:
1. Lift Handset.
3. Dial [8], [5], plus the parking slot (0-9) where the call is parked.
4. You will be connected to the call. If the Call Park slot is empty,
you will hear a busy tone.
From the telephone that parked the call:
1. Lift Handset .
2. Dial [8], [5] plus the parking slot (0-9) where you previously
parked the call. You will be connected to the call.
3. If the call has been retrieved by another station you will receive
busy tone.
Note: To park more than one call at a time “call split” must be
disabled.
Call Park
4

Call Pickup
Description: Call Pickup allows you to answer a call that is ringing
at a location other than your own telephone.
Types: Group Pickup
Directed Station Pickup
Department (Own Group)
All Pickup
Group Pickup. A call is ringing one or more stations in a group.
1. Lift Handset and dial [*], [8], plus the group number that you wish
to pick up (01-16).
2. If a call was ringing a station in the group, you will be connected
to the call. If no call was ringing, you will receive busy tone.
Directed Station Pickup. You want to pick up a call that is ringing a
specific station.
1. Lift Handset and dial [*], plus the station number that you wish to
pick up.
2. If the station was ringing, you will be connected to the caller. If it
was not ringing, you will hear busy tone.
Department Pickup (Own Group). This allows you to pick up a call
to another station within your own station group.
1. Lift Handset and dial [*], [0].
3. If there was a telephone ringing in your group, you will be
connected to the caller. If not, you will hear busy tone.
All Pickup. Covers all situations above.
1. Lift Handset and dial [*], [9].
3. You will be connected to the caller. If there is not a CO line
ringing or a station ringing, you will hear busy tone.
Note: If there is more than one call ringing in any situation listed
above, you will be connected to the first call that was
established (the oldest ringing call).
5

Issue 1.0 June 2003
Call Split (Brokers Call)
Description: Call Split allows you to alternate between two
different parties.
1. Establish the first telephone call.
2. Press hookswitch. The first caller is on hold.
3. Establish the second call.
4. You now have both calls established. You may press hookswitch
to alternate between the two callers as many times as you wish.
Call Transfer
Description: Call Transfer is the method used to transport a
telephone call from a single line telephone to another
station in the system.
1. You are in a conversation.
2. Press hookswitch momentarily.
3. Dial the station number where you want to transfer the call.
4a. You may hang up as soon as you hear ringing. This is an
unsupervised transfer.
4b. You may wait until the call is answered, announce the call and
then hang up. This is called a supervised or screened transfer.
4c. You may hang up when you hear a busy signal. This is called a
camp-on or call waiting.
Note: If you make an error in dialing or the station where you are
transferring does not answer, you may press hookswitch to
cancel the transfer and return to the first caller. Transfer can
not be invoked at this point. In order to make a second
transfer, you must press hookswitch to place the call on hold
and then hang up. You may then go off hook again, retrieve
the call and then transfer the call as per the above
procedure.
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