
RAC SERIES
Page 10
PROBLEM POSSIBLE CAUSE
1. Product zone temperature too high. • Control Setting Too High - Reset Control.
• Inadequate Air Circulation - Rearrange Product Load To Improve Air Circulation And Flow. Keep Empty
Trays in Position.
• Unit May Need To Be Manually Defrosted.
• Unit May Be In Defrost Cycle. See Indicator Light. Close Door And Wait 20 Minutes for Defrost Cycle
To Finish.
• Clean the Condenser.
2. Condensing unit fails to start - no hum. • Line Disconnected - Reconnect.
• Fuse - Replace Fuse.
• Overload Protection - Determine Reason & Correct, Replace If Necessary.
• Unit may need to be defrosted or has tripped off due to overload. Wait 30 minutes: Unit will self-reset.
3. Condensing unit fails to start - hums but
trips on overload protector.
• Improperly Wired - Check Wiring Against Diagram trips on overload protector.
• Low Voltage - Determine Reason & Correct.
• Starting Capacitor Defective - Determine Reason & Replace
• Relay Not Closing - Determine Reason & Correct, Replace If Necessary
• Compressor Motor Has Winding Open Or Shorted - Replace Compressor
• Internal Mechanical Trouble In Compressor - Replace Compressor
• Unit may need to be defrosted or has tripped off due to overload. Wait 30 minutes: Unit will self-reset.
4. Condensing unit starts, but fails to
switch.
• Improperly Wired - Check Wiring Against Diagram off of “start” winding.
• Low Voltage - Determine Reason & Correct.
• Relay Failing To Open - Determine Reason & Correct, Replace If Necessary.
• Run Capacitor Defective - Determine Reason & Replace.
• Excessively High Discharge Pressure - Check Discharge Shut-Off Valve, Or Insufcient Cooling On
Condenser.
• Compressor Motor Has Winding Open Or Shorted - Replace Compressor.
• Internal Mechanical Trouble In Compressor - Replace Compressor.
5. Condensing unit starts and runs, but
short cycles on overload protector.
•Additional Current Passing Through Overload Protector - cycles on overload protector. Check Wiring
Diagram. Check For Added Fan Motors, Pumps, etc., Connected To Wrong Side Of Protector.
• Low Voltage To Unit (or unbalanced if three phase) - Determine Reason & Correct.
• Overload Protector Defective - Check Current - Replace Protector.
• Run Capacitor Defective - Determine Reason & Replace.
• Excessive Discharge Pressure - Check Ventilation, Restrictions In Cooling Medium, Restrictions in
Refrigeration System.
• Suction Pressure Too High - Check For Possibility Of Misapplication. Use Stronger Unit.
• Compressor Too Hot (return gas) - Check Refrigerant Charge (x leak) Add If Necessary.
• Compressor Motor Has Winding Shorted - Replace Compressor.
6. Condensing unit runs but short cycles
on.
• Overload Protector - See #4 Above.
• Thermostat - Differential Set Too Close.
• High Pressure “Cut-Out” Due To:
a) Insufcient Air or Water Supply - Check Air or Water Supply To Condenser, Correct
b) Overcharge - Reduce Refrigerant Charge
c) Air In System - Purge
• Low Pressure “Cut-Out” Due To:
a) Liquid Line Solenoid Leaking - Replace
b) Compressor Valve Leak - Replace
c) Undercharge - Fix Leak, Add Refrigerant
d) Restriction In Expansion Device - Replace Device
10. SERVICE (continued)
10B - SPARE PARTS:
Spare or replacement parts may be obtained through a parts supplier or one of our authorized service agents. You may
obtain the name of a service agent from the MENU/SERVICE TAB on our website: www.traulsen.com
10C - WARRANTY REGISTRATION:
For your convenience, the warranties on your new Traulsen unit may be registered with us by one of two methods. Com-
pleting the enclosed warranty card (shipped with the unit), or by lling out the on-line warranty registration form located on
the MENU/SERVICE TAB on our website: www.traulsen.com
11. TROUBLESHOOTING GUIDE
11A. TROUBLESHOOTING GUIDE CHART: