Trek TQ HPR50 User manual

HPR50 drive system
25 kmh / 20 mph
ELECTRIC
BICYCLE
Owner’s manual
EN

EN – 2

EN – 3
WELCOME
WELCOME TO OUR BIKE FAMILY
Thank you for purchasing your new bicycle.
We believe in bicycles. We make high quality bicycles that are built to last.
That is why each bicycle we make comes with a limited warranty.
We wish you many carefree and enjoyable rides with your new bicycle.
However, if you experience any problems with your bicycle, do not hesitate to contact your
local retailer. If the problem persists, please call our customer care team for a solution
(see last page for contact information).
www.trekbikes.com

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CONTENT
Welcome.................................................................................................................................................................................................................................. 3
Important to read before the first ride....................................................................................................................................... 5
Display & Remote..................................................................................................................................................................................................... 7
Drive Unit................................................................................................................................................................................................................................ 33
Battery......................................................................................................................................................................................................................................... 43
Charger....................................................................................................................................................................................................................................... 53
Contact....................................................................................................................................................................................................................................... 63

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IMPORTANT TO READ BEFORE THE FIRST RIDE
Supplemental Product Information
The most important points for you to do
1. Even if you have ridden a bicycle for years, it is important for every person to read
the general “Bicycle Owner’s Manual” and the specific “E-Bike Owner’s Manual”
carefully before you ride on the new e-bike.
• Both manuals contain detailed information and useful suggestions about your new
bicycle.
• Make sure that you understand the proper use, maintenance, and disposal of the
components of the electrical system of your new e-bike.
2. Think about safety. Your safety and that of other road users is very important.
• Check your bicycle for normal operation, loose parts and defects before riding.
If you find any problem, visit your authorized bike shop for repairs before riding.
• Be aware that other road users (cars, trucks, motorcycles) do not expect that an
e-bike can ride faster than a normal bicycle. Riding faster also increases the risk of
accidents. Distances will close much faster, and braking distances will become longer.
• Do not ride abusively. Only ride in the use conditions specified for your bicycle.
Please refer to the Use conditions table in the general Bicycle Owner’s Manual.
3. The electric system of your new bicycle needs special attention.
• Do not clean your e-bike with a high pressure washer. Any electrical system is sensitive
to moisture. High pressure water might enter connectors or other parts of the electric
system.
• Do not allow a Li-Ion battery (separately or integrated in the down tube) to suffer any
mechanical or physical impacts or make any internal modifications.
In an extremely rare case, a battery that has been severely impacted or otherwise
mishandled could potentially catch fire. If you suspect damage to your battery, visit
your local authorized bike shop immediately for inspection.
4. Maintain the battery as instructed in this E-Bike Owner’s Manual.
Failure to follow these instructions may result in damage to your battery and may require
battery replacement:
• Only charge the battery with the included charger.
• Charge the baery indoors or in a garage at room temperature to avoid exposure to
rain or wind.
• When you do not use the e-bike for an extended period of time, charge the baery to
approx. 30% to 60% before storage.
• Check the baery every 6 months and recharge it to approximately 30% to 60%.
• Once charging the battery is complete, unplug the battery from the charger and unplug
the charger from the wall socket.

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• Your e-bike has a built-in Li-Ion battery. Any Li-Ion battery will self-discharge over time.
If the battery is left uncharged, then stored without charging, it may discharge to such
a low state that the battery can no longer be charged and must be replaced.
• Store the e-bike in a dry, well-ventilated location. Protect the battery against moisture
and water.
• Store the baery at room temperature (approx. 10°C to 20°C / 50°F to 68°F) and do
not expose it to direct sunlight.
5. Be careful when transporting an e-bike.
• An e-bike is heavier than a normal bicycle. If transporting on a vehicle, be aware of the
maximum load capacity of the vehicle’s roof, towing hitch and/or the bicycle carrier.
Refer to the manuals of the vehicle and bicycle carrier for details.
• Always respect local laws about transportation of an e-bike.
Because Li-Ion batteries of this size and power are considered ‘Dangerous goods,
class 9’ when transporting, regulations may restrict the transport of separate Li-Ion
batteries in some places. Before booking your trip, make sure to check ahead with
your airline or carrier if it is allowed to travel with your complete e-bike.
6. Obey local regulations.
In most countries the regulations for the use of an e-bike are the same as those for a
standard bicycle. However, there may be local differences such as where you can ride,
minimum rider age, or required equipment and registration.
It is the rider’s responsibility to know the local regulations that apply to an e-bike and
to obey them.
7. Visit your bike shop on a regular basis for maintenance of your new bicycle.
Your bike shop has the right knowledge and equipment to maintain your e-bike.
If you have questions about your new e-bike, ask your local authorized bike shop.
Limited warranty
Your bicycle is covered by a Limited Warranty.
Please visit our website for details.

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Display V02 & Remote V01
User Manual
EN

EN – 8
1 Safety
This instruction contains information that you must observe for
your personal safety and to prevent personal injury and damage
to property. They are highlighted by warning triangles and shown
below according to the degree of danger.
► Read the instructions completely before start-up and use.
This will help you to avoid hazards and errors.
► Keep the manual for future reference. This user manual is an integral part
of the product and must be handed over to third parties in case of resale.
NOTE
Also observe the additional documentation for the other components of the
HPR50 drive system as well as the documentation enclosed with the e-bike.
1.1 Hazard classification
HAZARD
The signal word indicates a hazard with a high degree of risk which will result
in death or serious injury if not avoided.
WARNING
The signal word indicates a hazard with a medium level of risk which will result
in death or serious injury if not avoided.
CAUTION
The signal word indicates a hazard with a low level of risk which could result
in a minor or moderate injury if not avoided.
NOTE
A note in the sense of this instruction is important information about the
product or the respective part of the instruction to which special attention
is to be drawn.

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1.2 Intended Use
The display V02 and the remote V01 of the drive system are intended exclusively
for displaying information and operating your e-bike and must not be used for
other purposes.
Any other use or use that goes beyond this is considered improper and will
result in the loss of the warranty. In case of non-intended use, TQ-Systems GmbH
assumes no liability for any damage that may occur and no warranty for proper
and functional operation of the product.
Intended use also includes observing these instructions and all information
contained therein as well as the information on intended use in the supplementary
documents enclosed with the e-bike.
Faultless and safe operation of the product requires proper transport, storage,
installation and operation.
1.3 Safety instructions for working on the e-bike
Make sure that the HPR50 drive system is no longer supplied with power before
doing any work (e.g. cleaing, chain maintenance, etc.) on the e-bike:
► Switch off the drive system at the display and wait until the display has
disappeared.
Otherwise, there is a risk that the drive unit may start in an uncontrolled way
and cause serious injuries, e.g. crushing, pinching or shearing of the hands.
All work such as repair, assembly, service and maintenance be carried out
exclusively by a bicycle dealer authorized by TQ.
1.4 Safety instructions for the display und remote
— Do not be distracted by the information shown on the display while riding,
concentrate exclusively on the traffic. Otherwise there is a risk of an
accident.
— Stop your e-bike when you want to perform actions other than changing
the assistance level.
— The walk assist that can be activated via the remote must only be used to
push the e-bike. Make sure that both wheels of the e-bike are in contact
with the ground. Otherwise there is a risk of injury.
— When the walk assist is activated, make sure that your legs are at a safe
distance from the pedals. Otherwise there is a risk of injury from the rotating
pedals.

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1.5 Riding safety instructions
Observe the following points to avoid injuries due to a fall when starting with
high torque:
— We recommend that you wear a suitable helmet and protective clothing
every time you ride. Please observe the regulations of your country.
— The assistance provided by the drive system depends firstly on the selected
assistance mode and secondly on the force exerted by the rider on the
pedals. The higher the force applied to the pedals, the greater the motor
assistance. The drive support stops as soon as you stop pedaling.
— Adjust the riding speed, the assistance level and the selected gear to the
respective riding situation.
CAUTION
Risk of injury
Practice the handling of the e-bike and its functions without assistance from
the drive unit at first. Then gradually increase the assistance mode.
1.6 Safety instructions for using Bluetooth® and
ANT+
— Do not use Bluetooth® and ANT+ technology in areas where the use of
electronic devices with radio technologies is prohibited, such as hospitals
or medical facilities. Otherwise, medical devices such as pacemakers may
be disturbed by the radio waves and patients may be endangered.
— People with medical devices such as pacemakers or defibrillators should
check with the respective manufacturers in advance that the function of
the medical devices is not affected by the Bluetooth® and ANT+ technology.
— Do not use Bluetooth® and ANT+ technology near devices with automatic
control, such as automatic doors or fire alarms. Otherwise, the radio waves
may affect the devices and cause an accident due to possible malfunction
or accidental operation.

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1.7 FCC
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
No changes shall be made to the equipment without the manufacturer’s
permission as this may void the user’s authority to operate the equipment.
This equipment complies with the RF exposure limits in FCC § 1.1310.
1.8 ISED
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
This equipment complies with the RF exposure evaluation requirements of RSS-102.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
(1) le dispositif ne doit pas produire de brouillage préjudiciable, et
(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable.
Cet équipement est conforme aux exigences d’évaluation de l’exposition aux
RF de RSS-102.

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2 Technical data
2.1 Display
Screen diagonal 2 inch
State of charge indication Seperate for battery and range extender
Connectivity Bluetooth, ANT+ (Radio network standard
with low power consumption)
Protection class IP66
Dimension 74 mm x 32 mm x 12.5 mm /
2,91“ x 1,26“ x 0,49“
Weight 35 g / 1,23 oz
Operating temperature -5°C to +40°C / 23°F to 104°F
Storage temperature 0°C to +40°C / 32°F to 140°F
Tab. 1: Technical data – Display
2.2 Remote
Protection class IP66
Weight with cable 25 g / 0,88 oz
Operating temperature -5°C to +40°C / 23°F to 104°F
Storage temperature 0°C to +40°C / 32°F to 104°F
Tab. 2: Technical data – Remote

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3 Operation and indication components
3.1 Overview display
Pos. in
Fig. 1 Description
1 State of charge battery
(max. 10 bars, 1 bar
corresponds 10%)
2 State of charge range
extender (max. 5 bars,
1 bar corresponds 20%)
3 Display panel for
different screen views
with riding information
(see section 6)
4 Assist mode
(OFF, I, II, III)
5 Button
3.2 Overview remote
Pos. in
Fig. 2 Description
1 UP Button
2 DOWN Button
Fig. 1: Operation and indicaton
components on display
1
2
3
4
5
Fig. 2: Operation on the remote
1
2

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4 Operation
► Make sure that the battery is sufficiently charged before operation.
Switch on drive system:
► Switch on the drive unit by shortly
pressing the button (see Fig. 3) on
the display.
Switch off drive system:
► Switch off the drive unit by long
pressing the button (see Fig. 3) on
the display.
Fig. 3: Button on display

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5 Setup-Mode
5.1 Setup-Mode activate
► Switch off the drive system.
► Press and hold the button on the
display (pos. 5 in Fig. 1) and the
DOWN button on the remote
(pos. 2 in Fig. 2) for at least
5 seconds.
5.2 Settings
The following settings can be made in the setup-mode:
Setting Default value Possible values
Measure metric (km) metric (km) or
angloamerican (mi)
Acoustic acknowledge signal ON (sounds with each
buttonpress)
ON, OFF
Walk assist ON ON, OFF
Tab. 3: Settings in Setup-Mode
► Use the buttons on the remote to scroll through the respective menu.
► Confirm the selection made with the button on the display.
The next selection is then displayed or the setup mode is terminated.
► The display screen can be changed by pressing the remote button (> 3s)
if the walk assist function is deactivated due to country-specific laws and
regulations.
Fig. 4: Active the Setup-Modus
>5 s
>5 s
+

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6 Riding information
In the center of the display, riding information can be shown on 4 different
screen views. Regardless of the currently selected view, the state of charge of
the battery and optional range extender is displayed at the top edge and the
selected assistance mode is displayed at the bottom edge.
► With a short press on the button on the display (pos. 5 in Fig. 1) you switch
to the next screen view.
Screen view Riding information
— Battery state of charge in percent (68% in
this example).
— Remaining time for drive unit support (in
this example 2 h and 46 min).
— Riding range in kilometers or miles (37 km
in this example), the range calculation
is an estimate that depends on many
parameters (see section 11.3).
— Remaining time for drive unit support
(2 h and 46 min in this example).

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Screen view Riding information
— Current rider power in watt (163 W in this
example).
— Current drive unit power in watts (203 W
in this example).
— Current speed (36 km/h in this example)
in kilometers per hour (KPH) or miles per
hour (MPH).
— Average speed AVG (19 km/h in this
example) in kilometers per hour or miles
per hour.
— Current rider cadence in revolutions per
minute (61 RPM in this example).

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Screen view Riding information
— Activated light (LIGHT ON).
— Switch on the light by pressing the UP
button and DOWN button at the same
time.
Depending on wheter the e-bike is equipped
with light and TQ smartbox (please see the
smartbox manual for more information).
— Deactivated light (LIGHT OFF).
— Switch off the light by pressing the UP
button and DOWN button at the same
time.
Tab. 4: Display – Riding information

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7 Select assist mode
You can choose between 3 assist
modes or switch off the assist from
the drive unit. The selected assist
mode I, II or III is shown on the display
with the corresponding number of
bars (see pos. 1 in Fig. 5).
— With a short press on the button
UP of the remote (see Fig. 6) you
increase the assist mode.
— With a short press on the button
DOWN of the remote (see Fig. 6)
you decrease the assist mode.
— With a long press (>3 s) on the
DOWN button of the remote (see
Fig. 6), you switch off the assist
from the drive system. Fig. 5: Visualization of the selected
assist mode
1
Fig. 6: Select assist mode on the
remote

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8 Set connections
8.1 Connection e-bike to smartphone
NOTE
— You can download the Trek Connect app from the Appstore for IOS and
the Google Play Store for Android.
— Download the Trek Connect app.
— Select your bike (you only need to
pair your smartphone the first time).
— Enter the numbers shown on the
display in your phone and confirm
the connection.
Artwork courtesy of Trek Bicycle Company
Fig. 7: Connection E-Bike with
Smartphone
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