TriangleTube PRESTIGE Series Guide

Revision date : 03/15/18 A1005230 - 664A0800 • B
User’s Information Manual
PRESTIGE
Solo PA 80, 110, 155, 175, 250, 299, 399
Excellence 110
• To maintain the safety & longevity of your appliance, read and follow the maintenance schedule
information throughout this manual.
• If the information in this manual is not followed exactly, a fire or explosion may result causing sub-
stantial property damage, serious injury, or death.
FOR YOUR SAFETY
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING
• Customer must register unit within thirty (30) days of installation in order to gain warranty coverage. See Warranty Card
for details.
• Leave all documentation received with appliance with the owner for future reference.
NOTICENOTICE

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iii
TABLE OF CONTENTS
PRODUCT AND SAFETY INFORMATION............................................................................V
CHAPTER 1 - COMBUSTION AIR CONTAMINATION......................................................... 1
CHAPTER 2 - MAINTENANCE SCHEDULES ...................................................................... 3
2.1. Service Technician ..........................................................................................................................3
2.2. Owner Maintenance........................................................................................................................3
CHAPTER 3 - MAINTENANCE PROCEDURES ................................................................... 5
3.1. Owner Maintenance Procedures ...................................................................................................5
3.2. Daily Maintenance...........................................................................................................................5
3.2.1 Check Surrounding Area .....................................................................................................5
3.2.2 Check Ventilation Air Openings............................................................................................5
3.2.3 Check Temperature Display and Pressure Gauge..............................................................5
3.3. Monthly Maintenance .....................................................................................................................6
3.3.1 Check Vent and Combustion Air Piping ..............................................................................6
3.3.2 Check Pressure Relief Valve .................................................................................................6
3.3.3 Check Condensate Drain System ........................................................................................6
3.4. 6-Month Maintenance ....................................................................................................................7
3.4.1 Check Water and Gas Piping ................................................................................................7
3.4.2 Operate Pressure Relief Valve.............................................................................................. 7
3.4.3 Check Carbon Monoxide Detectors.....................................................................................7
CHAPTER 4 - OPERATING INSTRUCTIONS ......................................................................9
CHAPTER 5 - ACVMAX OPERATION .................................................................................11
5.1. ACVMax Navigation .......................................................................................................................11
5.2. ACVMax Menu Structure..............................................................................................................12
5.3. Home Screen.................................................................................................................................13
5.4. Status Line Messages................................................................................................................... 14
5.5. Main Menu ..................................................................................................................................... 15
5.6. EZ Setup ........................................................................................................................................ 15
5.7. CH / DHW Operation ................................................................................................................... 16
5.8. Language Selection ...................................................................................................................... 17
5.9. Boiler Information ........................................................................................................................18
5.9.1 Information Items................................................................................................................ 19
5.10. Lockout History............................................................................................................................ 20
5.10.1 Lockout Screen.................................................................................................................... 21
5.10.2 Manual Reset Lockouts.......................................................................................................22
5.10.3 Automatic Reset Blocking Lockouts..................................................................................23
CHAPTER 6 - REPLACEMENT PARTS ..............................................................................25

iv
INDEX OF ILLUSTRATIONS
Fig. 1 - Condensate Drain Assembly..........................................................................................................6
Fig. 2 - ACVMax User Interface.................................................................................................................11
Fig. 3 - PRESTIGE Solo 80/110 Jacket Components ............................................................................ 25
Fig. 4 - PRESTIGE Solo 155/175/250 Jacket Components.................................................................. 26
Fig. 5 - PRESTIGE Solo 299/399 Jacket Components..........................................................................27
Fig. 6 - PRESTIGE Excellence 110 Jacket Components ........................................................................ 28
Fig. 7 - PRESTIGE Solo 80/110 Internal Components ......................................................................... 29
Fig. 8 - PRESTIGE Solo 155/175/250 Internal Components .............................................................. 30
Fig. 9 - PRESTIGE Solo 299/399 () Internal Components ................................................................ 31
Fig. 10 - PRESTIGE Excellence 110 Internal Components.................................................................... 32
Fig. 11 - PRESTIGE Solo 80/110 / Excellence 110 Burner Components ............................................ 33
Fig. 12 - PRESTIGE Solo 155/175/250 Burner Components .............................................................. 34
Fig. 13 - PRESTIGE Solo 299/399 () Burner Components .............................................................. 35
Fig. 14 - PRESTIGE Solo 299/399 () Burner Components ............................................................. 36
Fig. 15 - PRESTIGE Solo Control & Display Enclosures.........................................................................37

v
SAFETY
PRODUCT AND SAFETY INFORMATION
This manual contains important information with respect to
the operation and maintenance of the appliance.
This manual must be provided to the Homeowner, who will
keep it in a safe place for future reference.
Triangle Tube accepts no liability for any damage,
injury, or loss of life resulting from incorrect
installation, alteration of any factory supplied
parts, or the use of parts or ttings not specied by
Triangle Tube. If there is a conict or doubt about the
proper installation of the unit or any factory supplied
replacement parts please contact Triangle Tube
Technical Support.
DEFINITIONS
The following terms are used throughout this manual
to bring attention to the presence of potential hazards
or to important information concerning the product.
Indicates the presence of a hazardous situa-
tion which, if ignored, will result in substantial
property damage, serious injury, or death.
Indicates a potentially hazardous situation
which, if ignored, can result in substantial
property damage, serious injury, or death.
Indicates a potentially hazardous situation
which, if ignored, can result in minor property
damage, or injury.
Indicates special instructions on installation,
operation or maintenance, which are import-
ant to the equipment but not related to person-
al injury hazards.
Indicates recommendations made by Triangle
Tube for the installers, which will help to ensure
optimum operation and longevity of the equip-
ment.
DANGER
WARNING
CAUTION
NOTICE
BEST PRACTICE
• Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of
the control system which has been under water.
• Avoid electrical shock when servicing the
appliance, by disconnecting the electrical supply
prior to performing service or maintenance.
• Failure to comply with these instructions will
result in substantial property damage, serious
injury, or death.
• The Prestige Installation manual is for use only by
a qualified heating installer/service technician.
The homeowner will use this User's Information
Manual for reference.
• What to do if you smell gas:
- Do not try to light any appliance
- Do not touch any electrical switch; do not use
any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• Prior to installing this product, the qualified
installer must read all instructions included in
this manual and all accompanying manuals/
documents with this appliance.
• All installation steps required in these manuals
must be performed in the proper order given.
• This product must be maintained / serviced and
inspected annually by a qualified service technician.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
DANGER
WARNING
IMPORTANT SAFETY INFORMATION FOR
THE HOMEOWNER AND THE TECHNICIAN
TECHNICIAN: When calling or writing about the PRESTIGE,
please have the boiler model and serial number available.
STOP !
READ BEFORE SERVICING
Failure to adhere to the guidelines within this manual
can result in substantial property damage, serious
injury, or death.

• It is prohibited to carry out any modifications to
the appliance without prior written consent from
Triangle Tube.
• Faulty parts must only be replaced by genuine
Triangle Tube factory parts.
• Failure to comply with these instructions can result
in minor property damage, or injury.
CAUTION
• The homeowner is only permitted to carry out the basic
set-up operations (EZ Setup) after he has received all
relevant instructions from the installer. Any other set-
up must be carried out by a qualified installer.
• In case of any anomaly, please call your qualified
service technician.
• Make sure to reference the unit’s model number and
serial number from the rating label when inquiring
about service or troubleshooting.
• Triangle Tube reserves the right to change the
technical characteristics, components and features of
its products without prior notice. Check for an updated
version of this manual at www.triangletube.com.
NOTICE
• A byproduct of any gas fired appliance is carbon
monoxide. Triangle Tube requires the installation
of a minimum of two (2) hard-wired carbon
monoxide detectors with an alarm and battery
back-up; one in the mechanical room where
the boiler is located and another installed in
the living area outside the bedroom(s) for all
installations. Consult the local authority having
jurisdiction for any additional carbon monoxide
detector requirements in your area. See Chapter
2 of the Prestige Installation & Maintenance
Manual for additional carbon monoxide detector
requirements in Massachusetts.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
Service and Maintenance:
• Allow the unit to cool down prior to servicing to
avoid severe burns.
• The PRESTIGE must be maintained as outlined
in this manual and have at least annual service
performed by a qualified service technician to
ensure unit / system reliability.
PRESTIGE Operation
• Do not block flow of combustion air to the
PRESTIGE. If the combustion air blockage is easily
accessible and removable, then remove it. If
blockage is not obvious or cannot be removed,
have the unit and system checked by a qualified
service technician.
• Do not allow contaminated air to enter the unit’s
combustion air inlet. See page 3 for details.
• The PRESTIGE is equipped with a low water cutoff
device. The boiler and system piping must be
filled and pressurized to 12 psig prior to startup.
The unit will shut down if the pressure falls below
7.2 psig.
• Should overheating occur or if the gas supply
fails to shut off, DO NOT turn OFF or disconnect
the electrical supply to the pump. Instead, turn
OFF the manual gas control valve external to the
appliance.
WARNING Boiler and System Water
• Have the boiler and system water chemistry
checked at least annually by a qualified service
technician.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler or system. Gaskets and
seals in the system may be damaged, which can
result in substantial property damage.
• Do not use any product not specifically designed
for boiler / hydronic heating systems. Serious
damage to the unit, piping system, personnel
and / or property may result.
• Continual fresh makeup water will reduce the life
of the PRESTIGE. Addition of oxygen can cause
internal corrosion in the system components. All
leaks in the system must be repaired at once to
prevent excessive makeup water.
• Do not add cold makeup water when the
appliance is hot. Thermal shock can potentially
cause cracks in the heat exchanger.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
vi
SAFETY
PRODUCT AND SAFETY INFORMATION

vii
SAFETY
PRODUCT AND SAFETY INFORMATION
PRODUCT EFFECTIVITY - PRESTIGE
SOLO 299/399
Following a configuration upgrade on the Pres-
tige Solo 299 and 399 blower/Venturi/gas valve
assembly, two different configurations now
exist in the Prestige Solo 299/399 boilers. To re-
flect the differences, a code (see table below) is
allocated to each configuration and displayed
in the relevant locations in the manual.
P Solo 299 P Solo 399
Eectivity code
- up to S/N PA116182 PA116693
- from S/N — (*) PA124663
(*) Unknown at the time of printing - therefore, for P299 boil-
ers, all S/N higher than eectivity code  are concerned.
NOTICE

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1
CHAPTER 1
CHAPTER 1 - COMBUSTION AIR CONTAMINATION
If the PRESTIGE combustion air inlet is located
in an area likely to cause or contain contamina-
tion, or if products which could contaminate
the air cannot be removed, the combustion air
must be repiped and terminated at another lo-
cation. Contaminated combustion air will dam-
age the unit and its burner system, and can
result in substantial property damage, serious
injury, or death.
• Do not operate the PRESTIGE if the com-
bustion air inlet is located near a laundry
room or pool facility. These areas will al-
ways contain hazardous contaminants.
• Pool, laundry, common household, and
hobby products often contain fluorine or
chlorine compounds. When these chem-
icals pass through the burner and vent
system, they can form strong acids. These
acids will corrode the heat exchanger,
burner components, and vent system,
causing serious damage and possible
flue gas spillage or water leakage into
the surrounding area.
• Please read the information listed be-
low. If contaminating chemicals are lo-
cated near the area of the combustion
air inlet, the installer must pipe the com-
bustion air inlet to an area free of these
chemicals.
• Failure to comply with these instructions
will result in substantial property dam-
age, serious injury, or death
WARNING
DANGER
Potential contaminating products
• Spray cans containing chloro/uorocarbons
• Permanent Wave Solutions
• Chlorinated wax
• Chlorine based swimming pool chemicals /
cleaners
• Calcium Chloride used for thawing ice
• Sodium Chloride used for water softening
• Refrigerant leaks
• Paint or varnish removers
• Hydrochloric acid / muriatic acid
• Cements and glues
• Antistatic fabric softeners used in clothes dryers
• Chlorine-type bleaches, detergents, and clean-
ing solvents found in household laundry rooms
• Adhesives used to fasten building products and
other similar products
Areas likely to contain these products
• Dry cleaning / laundry areas and establishments
• Beauty salons
• Metal fabrication shops
• Swimming pools and health spas
• Refrigeration Repair shops
• Photo processing plants
• Auto body shops
• Plastic manufacturing plants
• Furniture renishing areas and establishments
• New building construction
• Remodeling areas
• Garages with workshops

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