Trigon electronics Castlegate iii User manual

Page 1

CastleGate III

January 9, 2006

255 Glider Circle • Corona, CA 92880

(951) 371-1730• Facsimile (951) 371-2592

www.TrigonElectronics.com

CastleGate III

Single Resident No-Phone-Charge System

INSTALLATION

AND

OPERATION INSTRUCTIONS

Page 2

CastleGate III

TABLE OF CONTENTSTABLE OF CONTENTS

TABLE OF CONTENTS

INTRODUCTION-------------------------------------------------------------------- . 3

PRODUCT OVERVIEW------------------------------------------------------------- 3

MOUNTING --------------------------------------------------------------------------- 4

Backbox Dimensions ----------------------------------------------------------------- 4

WIRING -------------------------------------------------------------------------------- 4

Wiring Diagram------------------------------------------------------------------------ 5

PROGRAMMING -------------------------------------------------------------------- 6

Getting into programming mode ------------------------------------------------- 6

Programming entry codes --------------------------------------------------------- 6

Deleting entry codes --------------------------------------------------------------- 6

Changing programming code ----------------------------------------------------- 6

Programming time-of-day clock ------------------------------------------------- 6

Programming relay 1 “on” time/day --------------------------------------------- 7

Programming relay 1 “off” time/day -------------------------------------------- 7

Programming relay 2 “on” time/day --------------------------------------------- 7

Programming relay 2 “off” time/day -------------------------------------------- 7

Setting relay 1 cycle time --------------------------------------------------------- 7

Setting relay 2 cycle time --------------------------------------------------------- 7

OPERATION--------------------------------------------------------------------------- 8

Calling the Resident --------------------------------------------------------------- 8

Call waiting ------------------------------------------------------------------------- 8

Receiving a Call form the Gate--------------------------------------------------- 9

Special Resident Operation ------------------------------------------------------- 9

Gate Control mode ----------------------------------------------------------------- 9

Trouble Shooting Guide ----------------------------------------------------------- 10

Page 3

CastleGate III

INTRODUCTIONINTRODUCTION

INTRODUCTION

This manual contains all the information required to

successfully install and program the TRIGON

CastleGate III. If you are using this manual to install

this unit, it is very important for you to read all sections

in order.

You should read these instructions before you begin this

installation. This will insure correct installation.

If you are using this manual as a programming guide

after the initial installation, you may find the TABLE

OF CONTENTS useful in locating the particular

programming procedure needed.

The CastleGate III is a “No Phone Charge”, handsfree

telephone entry system for use at a single residence. It

has two distict operating modes:

1. The primary mode is where the Castlegate III uses

the resident’s existing TELCO telephone line for

communication and access control. Since gate calls do

not go through the telephone company network, there

are no charges for calls made from the system. In this

mode the resident's standard single line telepone is used

for both TELCO calls as well as calls from the front

gate.

2. The secondary mode is where the Castlegate III does

not use the TELCO line, but is wired directly from the

gate to the residence. In this mode either a separate

telephone must be available or a two line telephone at

each resident phone line outlet.

Visitors initiate calls from the entrance by pressing the

“call” button on the illuminated faceplate. The call is

received in the residence. The resident can discern

between entrance calls and regular telephone calls due

to the unique ring modes available in the Castlegate III

programming.

With up to 50 codes available, residents, employees, or

guests can access the premises immediately by entering

their personnal entry code on the CastleGate III’s

keypad.

one

ne -

AWG

;

Shielded or Twisted,

2 Conductor

Camera, Door or Gate

Secondary

Relay

Postal

Lock

Box

Primary

Output

Relay

Main Entrance

Power Cabling -

Shielded or Twisted,

2 Conductor,

18AWG up to 250'

16AWG up to 500'

Dimensions

Telephone Line - 22 AWG;

Shielded or Twisted,

2 Conductor to residence

Surface Mount

Flush Mount

DESIGN

11" 12"

14" 3.62"

3.62"

HEIGHT WIDTH DEPTH

Hookup Specifications

Dimensions:

Surface Mount: 8" x 5" x 3.5"

PRODUCT OVERVIEWPRODUCT OVERVIEW

PRODUCT OVERVIEW

Page 4

CastleGate III

Figure 2

MOUNTINGMOUNTING

MOUNTING

UsetheappropriateBackbox drawing (Fig.2) toprepare

the surface on which the Trigon is to be mounted. The

unit is designed to be as weather-resistant as possible.

The sides of the front plate enter rain gutters when the

front face is closed.

For surface mount versions:For surface mount versions:

For surface mount versions: Bolt the

backbox to the mounting surface using the four 5/16"

holes in the chassis. Also, pull the wiring through the

access hole in the rear of the backbox. At this point,

the wiring should NOT be live (energized).

For flush mount versions:For flush mount versions:

For flush mount versions: Prepare

rectangular hole 8.25 inches by 5.25 inches by 3 inches

deep. Pull the wiring through the access hole in the

bottom of the backbox. At this point, the wiring should

NOT be live (energized).

WARNING:WARNING:

WARNING:

If a conduit is to be attached to the bottom of the

Castlegate III, be certain the conduit connector does not

protrude more than 1/2" into the backbox. Any deeper

penetration will contact the circuit board when the face

plate is installed. If enough pressure is applied, the

circuit board will be bowed and may contact other

components causing erratic behavior.

1. Do not power any other device from the Trigon’s

12 VAC transformer.

2. Do not energize wires until installation is completed.

3. Ground the unit by attaching a separate 12 AWG

ground wire to the ground location on the terminal

block (see wiring diagram Fig. 3) . This ground wire

should go to a grounding rod or grounded metal

conduit.

4. Trigon recommends that an EMI filter (Cornell-

Dubilier ModelAPF 1021 or equivalent) be mounted

between the 12 VAC transformer output and the unit.

EMI/RFI filters are available from Trigon. Mount

the filter as close to the unit as possible. Ground the

filter to the same point as unit ground. If using

shielded cable, ground the shielding to the same point

as the unit and filter. To avoid ground loops, do not

ground the shield at both ends. Use 600V insulated

wire for this installation.

5. Use 22 AWG wire on Telco / Resident line run

distances of up to 2500 feet. Consult with the factory

for distances greater than 2500 feet. If a substitute

transformer is used, be sure it is rated 12 VAC, 20VA,

U.L class 2 listed. The 12 VAC input power wires

shouldbe 18AWG,600V, insulatedwire. This should

be sufficient for distances up to 200 feet.

6. Isolate the Telco phoneline in and the Resident

phoneline out, from the 12 VAC power wires. This

will prevent 60 Hz hum from occurring on the

phoneline.

7. Use the enclosed wiring diagram (Fig. 3) for wire

connection information. Be sure to hook up the

memory battery.

8. Relays 1 and 2 are dry contact Form C type, rated

for 5AMPS @ 30 VDC/ 250VAC. A 3-wire harness

is included to wire the relay outputs.

9. Energize unit. You should hear one beep followed

by four beeps if unit is new or if the battery was

disconnected during a power failure. The four beeps

mean the unit is initializing memory.

5.00"

4 Holes

.312" Dia

marked as 'K'.

2 Holes

.875" Dia.

(knock-out)

marked as 'J'

BOTTOM

BACK

Castlegate III Back & Bottom Plate

3.50

1.75

8.00"

3.75

3.50

1.05

2.10

2.50

WIRINGWIRING

WIRING

Page 5

CastleGate III

Figure 3

Wiring DiagramWiring Diagram

Wiring Diagram

Telephone Line

22AWG

Shielded or Twisted

2-Conductor

Up to 2500 ft

Telco In

GRND

Residence

Out

Battery

Back-up +-

Postal Lock

Input

Power Cabling

18AWG up to 250'

16AWG up to 500'

Shielded or Twisted

2-Conductor

12VAC

Rela y

Audio

Volume

NC ( n ormally closed)

NO (normally open)

C (common)

NC (normally closed)

NO (normally open)

C (common)

Page 6

CastleGate III

PROGRAMMINGPROGRAMMING

PROGRAMMING

Getting into programming mode:Getting into programming mode:

Getting into programming mode:

A. Programming at the unitA. Programming at the unit

A. Programming at the unit

Press the ' * ' key followed by the Program Code (5269

if the unit is new). You will hear two 'beeps' indicating

Program Code accepted.

NOTE:NOTE:

NOTE: If the secondary mode (no TELCO line) is

warranted, the program code must be changedAT THE

UNIT to a number between 0000 and 4999 before

programming from the residence can be accomplished.

See Changing Program Code.

B. Programming from the houseB. Programming from the house

B. Programming from the house

Lift your telephone's receiver and press 52*. You will

hearthree 'beeps'indicating GateControl Codeaccepted.

Next press the ' * ' key followed by the Program Code

(5269 if the unit is new). You will hear two 'beeps'

indicating Program Code accepted.

Note: When calling the gate, if the CastleGate III fails

to answer by pressing 52 * (or the new program access

code you've set), press 00 * to access it. If you find you

must frequently use 00 * to access your CastleGate III

settings, please contact your installing dealer and ask

him to contact the factory.

C. Programming Entry Codes:C. Programming Entry Codes:

C. Programming Entry Codes:

Entry codes make it possible for the user to enter a code

at the unit and gain access. To program entry codes, the

unit must be in programming mode first.

Press “* 1”. You will hear one beep.

Enter the new 4-digit entry code. You will hear two

'beeps' (four 'beeps' indicate memory full).

Code numbers beginning with 1-4 will operate relay #1.

Code numbers beginning with 5-9 will operate relay #2.

Numbersbeginning with 0will operate bothrelays. You

willhear twobeeps. If youhear fourbeeps here,memory

is full (see deleting entry codes).

If you have multiple entry codes to input, simply enter

the “* 1” again and the second new code. Do this in

like fashion until you are finished.

To exit the programming mode, press “* *”.

D. Deleting Enry Codes:D. Deleting Enry Codes:

D. Deleting Enry Codes:

Unit must be in programming mode.

Enter “* 4”. You will hear one beep.

Enter the 4 digit entry code that you want to delete. You

will hear two beeps. Erasure is complete. If you hear

fourbeeps here, thecode entered wasnot in the memory.

Repeat until all desired Entry Codes have been erased

To exit programming mode, enter “* *”.

Reconnect battery and restore power to the unit. The

unit should beep once, and then four more times. The

memory is now erased and the programming code is set

back to 5269.

F. Programming time of day clock:F. Programming time of day clock:

F. Programming time of day clock:

The time of day clock allows automatic operation of

relays 1 and 2. The unit must be in programming mode

to set the internal clock.

First, enter “* 6”. You will hear one beep.

Next, enter the hour. (military time; 00 - 23). To

convert to military time, add 12 to the hour

if in the P.M. For example, 3 P.M. = 15; 2

A.M. = 02.

Next, enter the minutes. (00-59)

Lastly, enter the day of week. (01-07 is Mon.-

Sun.) After completing this step you should

hear two beeps.

Note:Note:

Note: If, while performing this step, you lose the

ability to access the programming mode, disconnect

power from the unit. Disconnect the battery terminal

on the circuit board for one minute (see wiring diagram

in appendix).

E. Changing the Program code,E. Changing the Program code,

E. Changing the Program code,

Operating mode, Ring cadence:Operating mode, Ring cadence:

Operating mode, Ring cadence:

This feature allows the user to change the programming

code to something other than the factory preset of 5269

which also sets the operating mode and ring cadence.

Note:Note:

Note: 1. Normal mode with a TELCO line, program

code should be set greater than 5000 and less than 9999

2. Intercom mode with no TELCO line, program code

should be set greater than 0000 and less than 4999.

3. Ring cadence is 1-on, 1-off, 1-on, 3-off (seconds) if

program code is set to an odd number.

4. Ring cadence is 2-on, 4-off (seconds) if program

code is set to an even number.

The unit must be in programming mode. Enter “* 5”.

You will hear one beep.

Enter the new 4-digit programming code. You will hear

two beeps. Keep in mind that the 5269 code (or any

other previous code) is no longer valid. Keep good,

safe record of your new programming code for future

use.

Note:Note:

Note: Gate Control Mode is achieved by using the

first 2 digits of the program code. If the program code

is changed to “1234” then Gate Control Mode is

achieved by tone dialing “12*” from inside the house.

To exit programming mode, enter “* *”.

Page 7

CastleGate III

PROGRAMMING cont.PROGRAMMING cont.

PROGRAMMING cont.

I. Programming Relay 2 “on” time:I. Programming Relay 2 “on” time:

I. Programming Relay 2 “on” time:

This feature allows time clock control of Relay 2.

You may set the relay to activate at a certain time of

day and deactivate at a later time. (NOTE: To program

relay 2, do the following:

Enter “* 9”. You will hear one beep.

EnterStart time. (militaryformat; hours:minutes,

i.e. “0630” , “1545”). Entry must be four

digits.

Enter Begin-End Days. (01-07 is Mon. through

Sun.). Aftercompleting thisstep, youshould

hear two beeps.

To exit the programming mode, press “* *”.

K. Setting relay 1 cycle time:K. Setting relay 1 cycle time:

K. Setting relay 1 cycle time:

Cycle time is the duration of time the relay remains

energized.

Relay 1 cycle time may be programmed to be from 00 to

99 seconds.

Enter “* 2” You will hear one beep.

Enter gate time This is a two-digit number (00-

99) that represents a time value from 00 to

99 seconds. After completing this step, you

will hear two beeps.

L. Setting relay 2 cycle time:L. Setting relay 2 cycle time:

L. Setting relay 2 cycle time:

Relay 2 cycle time may be programmed to be from 0

to 99 seconds.

Enter “* 3” You will hear one beep.

Enter gate time This is a two-digit number (00-

99) that represents a time value from 00 to

99 seconds. After completing this step, you

will hear two beeps.

Note:Note:

Note:Using 00 for a relay cycle time will disable that

cycle timer.

Note:Note:

Note: Using 01 for a relay cycle timer will only

guarantee cycle period ranging from 0 to 1 second and

may not produce an acceptable pulse. Use 02 seconds if

a short pulse is the desired objective.

G. Programming Relay 1 “on” time:G. Programming Relay 1 “on” time:

G. Programming Relay 1 “on” time:

This feature allows time clock control of Relay 1. You

may set the relay to activate at a certain time of day and

deactivate at a later time. (NOTE: To program relay 1,

do the following:

Unit must be in programming mode.

Enter “* 7”. You will hear one beep.

EnterStart time. (militaryformat; hours:minutes,

i.e. “0630” , “1545”). Entry must be four

digits.

Enter Begin-End Days. (01-07 is Mon. through

Sun.). Aftercompleting thisstep, youshould

hear two beeps.

To exit the programming mode, press “* *”.

Example: “*7 (beep) 06 30 15 (beep,beep)”This

example would set relay 1 on at 6:30 AM Monday

through Friday.

H. Programming Relay 1 “off” time:H. Programming Relay 1 “off” time:

H. Programming Relay 1 “off” time:

Enter “* 8”. You will hear one beep.

Enter end time: (military format; hours:minutes,

i.e.“0630” , “1545”). Entry must be4 digits.

Enter Begin-End days: (01-07 is Mon. through

Sun.). After completing this step, you

should hear two beeps.

To exit the programming mode, press “* *”.

J. Programming Relay 2 “off” time:J. Programming Relay 2 “off” time:

J. Programming Relay 2 “off” time:

Unit must be in programming mode.

Enter “* 0” You will hear one beep.

Enter end time: (military format; hours:minutes,

i.e. “0630” , “1545”). Entry must be 4 digits.

Enter Begin-End days: (01-07 is Mon. through

Sun.). After completing this step, you should

hear two beeps.

To exit the programming mode, press “* *”.

Page 8

CastleGate III

OPERATIONOPERATION

OPERATION

A. Calling the Resident:A. Calling the Resident:

A. Calling the Resident:

A visitor simply presses the “call” button on the front of

the CastleGate III to alert the resident to their presence.

Theunit thenautomatically ringsthe resident'stelephone.

When the call is received, the resident my grant entry by

dialing “6” or “9” on their telephone. To deny entry, the

resident simply hangs-up their telephone handset.

Residents may let themselves in by using a

programmable 4-digit “keyless” entry code. Up to 50

such codes may be programmed into the CastleGate II.

To avoid issuing keys, codes may be given to gardeners,

pool maintenance personnel, and such. All codes can be

easily voided.

Residents will know when a visitor is requesting entry,

even if they are using their telephone at the time. Atone

will notify them of an incoming call. They then press

the “#” key on their telephone to put the outside call on

hold. When the visitor at the gate has been granted or

denied access, the resident can return to their outside

call by again pressing the “#” key on their telephone.

B. Call waiting:B. Call waiting:

B. Call waiting:

In the case where you are using your telephone when a

call is initiated at the gate, you will hear a short tone in

your handset every 3 seconds. To see who is at the gate

without interrupting your call, press a ‘#” tone from a

touchtone telephone. The person on the telephone with

you will automatically be put on hold and you will be

transferred to the visitor at the gate. After handling the

gate call, you may switch back to your previous

telephone conversation by pressing “0” or “#”. If you

hangup while someone is on hold or during an incoming

call, the CastleGate II will alert you by ringing your

telephone approximately 3 seconds later.

If you are talking to a visitor at the gate and you receive

an incoming telephone call, you will hear a clicking

sound in your handset. After handling the gate call,

press the hookswitch momentarily to answer incoming

telephone call.

Note:Note:

Note: The following devices are connected to:

Relay #1 _____________________________________

Relay #2 _____________________________________

Note:Note:

Note: Your Program

Access Code Is: _________________________

Page 9

CastleGate III

OPERATION cont.OPERATION cont.

OPERATION cont.

Figure 4

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

*0#

Operate Relay #1

for cycle time

Operate Relay #2

for cycle time

Disconnect from gate

and switch to Call Waitin

Disconnect from gate

and connect to telephone

company dial tone

D.D.

Gate Control Mode:Gate Control Mode:

Gate Control Mode:

You may control the Castlegate III from inside your

house. Lift your telephone’s receiver.

Dial the first 2 digits of your program access code,

followed by the “*”.

You will hear 3 beeps and be able to hear any activity

near your gate.

C. Receiving a Call from the Gate:C. Receiving a Call from the Gate:

C. Receiving a Call from the Gate:

Answer telephone and identify visitor. Using your

touchtone or rotary telephone keypad (Fig.4) , you have

the following choices:

Press "6" to open door/gate attached to relay #1(close

relay #1 for relay cycle time).

Press "9" to activate device attached to relay #2 (close

relay #2 for relay cycle time).

"Hang up" to disconnect from gate call.

Press "#" to disconnect from gate and switch to Call

Waiting.

Note:Note:

Note: Press " 0" to disconnect from the gate and to

obtain telephone company dial tone.

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

*0#

Latch & Hold Relay #1

(

To release press #5 and

ang up)

atch Relay #1

(

Released when resident's

elephone is hung up)

atch & Hold Relay #2

(

To release press #8 and

ang up)

Latch Relay #2

(Released when resident's

telephone is hung up)

Figure 5

Next use any of the tone commands below to control

the system. Two beeps will acknowledge your choice

tolatch a relay. Asingle beep isthe responce toa release

command.

Response to tones 6 and/or 9, will be a series of beeps

until cycle times are completed.

E. Special Resident Operation:E. Special Resident Operation:

E. Special Resident Operation:

Press "4" to latch open door or gate connected to relay

#1.

Sends a continuous “open" command to the relay. Must

be released by sending a"close" command. (see

following)

Press "5" then hang up to release/close door or gate

connected to relay #1 (Releases device only after

telephone is hung up).

Press "7" to activate/latch device connected to relay

#2.

Sends a continuous “open" command to the gate. Must

be released by sending a "close" command. (see

following)

Press "8" then hang up to deactivate/release device

connected to relay #2 (Releases device only after

telephone is hung up).

(Note)(Note)

(Note)

You may press "5" to latch open the door or gate

connected to relay #1, for the duration of the call. The

door/gate will automatically close when the telephone

is hung up.

You may press "8" to latch the secondary device

connected to relay #2.,for the duration of the call. The

secondarydevice willbe deactivatedwhen thetelephone

is hung up.

Page 10

CastleGate III

TROUBLE SHOOTING GUIDETROUBLE SHOOTING GUIDE

TROUBLE SHOOTING GUIDE

NO DIAL TONENO DIAL TONE

NO DIAL TONE

1. Check input power at unit. Should be 12

VAC. Check fuse.

2. Check that unit is properly grounded to a

good Earth ground.

3. Current starved. Increase AC input wire

size.

4. Remove power, wait 5 seconds, restore

power. Check for dial tone.

5. Check for phone line. Should be 48-52

VDC across phone line terminals (on

hook).

6. Check VOLUME adjustment on PC board.

7. Check “SPKR” plug on PC board. Make

sure speaker is properly plugged in

(Handsfree units).

8. Verify that contacts and wires are clean and

tight.

CANNOT PROGRAMCANNOT PROGRAM

CANNOT PROGRAM

1. Incorrect/lost program code.

2. Not entering “*” before program code.

3. Try ‘NO DIAL TONE’troubleshooting

procedures.

4. Keypad damaged. Check for vandalism.

5. Check that Program Prom/Microprocessor

is fully seated.

LOSES MEMORYLOSES MEMORY

LOSES MEMORY

1. Electrical noise on power line. Install

EMI/RFI filter.

2. Excessive electrical noise from strike.

Use low current strike.

3. Unit transformer shared with another

device (i.e. door strike).

TENANT CANNOT ACTIVATETENANT CANNOT ACTIVATE

TENANT CANNOT ACTIVATE

STRIKE/GATESTRIKE/GATE

STRIKE/GATE

1. Tenant not pressing correct number on

phone.

2. Strike/gate operator not wired correctly.

3. Missing or incorrect power to strike or gate

operator.

4. Current starved. Increase wire size.

5. Tone may be too brief in duration (cordless

phones, etc.).

AC HUM IN EARPIECE/AC HUM IN EARPIECE/

AC HUM IN EARPIECE/

SPEAKERSPEAKER

SPEAKER

1. Phone wires running in same conduit as AC

power.

2. Unit not properly grounded.

3. Defective microphone.

TENANT CANNOT HEARTENANT CANNOT HEAR

TENANT CANNOT HEAR

VISITORVISITOR

VISITOR

1. Defective handset/microphone.

2 Too much background or street noise.

Relocate unit.

Feel Free to call our Techical Suppport:

(800) 842-7444 or (951) 371-1730

[email protected]

www.TrigonElectronics.com

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