TriMark 500-1300 e-ASK User manual

500-1300 e-ASK PKE System
(Passive Keyless Entry)
(UM31~ 500-1300)
38246 and 38847
500 Bailey Avenue
P.O. Box 350
New Hampton, Iowa 50659 U.S.A.
www.trimarkcorp.com

In the event that you have a question regarding the Passive Keyless Entry System,
please contact Spartan RV Customer Service at the following contacts before you
contact TriMark Corporation:
Spartan Recreational Vehicle Owner Support:
[email protected]
800.543.4277
(Option 1) Customer & Product Support/Chassis information
(Option 2) Owners Training Information
(Option 5) Factory Service & Repair Appointment
(Option 6) Retail, Non-warranty Parts
Table of Contents
Introduction .................................................................................. 4
General Component Overview ................................................... 4
e-Controller (38246-01 and 38847-01) ................................... 4
e-FOB (38245-01) ................................................................... 4
Lighted Grab Handle with Keypad (36444-03) ....................... 4
Antenna (36159-01) ................................................................ 5
Standard Operating Procedures—Section 1 ............................ 6
Push to Start ........................................................................... 6
Running ................................................................................... 6
Shutdown ................................................................................ 6
Locking (typical) ...................................................................... 6
Unlocking Entrance (typical) ................................................... 6
Alarm Functionality .................................................................. 6
Arming the Alarm .............................................................. 6
Feedback .......................................................................... 7
Disarming the Alarm ......................................................... 7
Cancelling the Alarm ........................................................ 7
Tripping the Alarm ............................................................ 7
Auto Locking ........................................................................... 7
Auto Lock / Unlock ............................................................ 7
e-FOB Operation and Features (38245-01)—Section 2 ............ 8
FOB Functionality .................................................................... 8
Pairing FOB ............................................................................. 9
Panic Mode ............................................................................. 9
Activating .......................................................................... 9
Deactivating ...................................................................... 9
e-ASK Fob Guidelines…………………………………………...10
Keypad Operation and Features (36444-03)—Section 3 .......... 11
Default Access Code ........................................................ 11
Default Authority Code ..................................................... 11
Standard Operation ................................................................. 11
Locking ............................................................................. 11
Unlock the Entrance Door ................................................ 11

Unlock All Doors ................................................................ 11
Unlock Bay/Cargo Doors ................................................... 11
Teaching Keypad New Authority / Access Codes ................... 12
Programming Authority Code ............................................ 12
Programming Access Code ............................................... 12
Keypad Wiring .......................................................................... 13
Module Operation/Features (38246-01/38847-01)—Section 4 .. 14
Module Connectors and Functions .......................................... 14
Connector Locations ......................................................... 15
J1—Main Chassis Connector 24-Pin ................................ 16
J2—Parking Break 10-Pin ................................................. 17
J3—External Relay Drivers 8-Pin ...................................... 17
J4—Relay Outputs 6-Pin ................................................... 17
J5—Relay Outputs 4-Pin ................................................... 18
J11—Push to Start PKE 12-Pin ........................................ 18
J13—Entry Door PKE 14-Pin ............................................ 19
Dip Switch Settings .................................................................. 19
Appendix A: Wiring Diagrams
Entry Door ................................................................................ 20
Bay/Compartment Doors ......................................................... 20
PKS .......................................................................................... 21
Keypad ..................................................................................... 21
Accessories (Inputs) ................................................................ 22
Accessories (Outputs) .............................................................. 22
Appendix B: Mounting e-ASK Components .............................. 23
General Mounting Guidelines .................................................. 23
I/O Module…………………………………………………….25
Chrome Keypad………………………………………………26
Appendix C: Acronyms ................................................................ 26
Appendix D: Error Codes ............................................................ 27
Appendix E: Troubleshooting ..................................................... 28
Appendix F: CAN Requirements ................................................. 31
Appendix G: Warranty ................................................................. 32
TriMark makes every attempt to assure that information contained in
the User Manual is correct and accurate; however, changes in design,
dimension and specifications may occur at any time and without notice.
Please verify the revision level of this manual (back page) by referring
to TriMark’s website under Product Code 500-1300.
Note: Product photos and illustrations may vary from your specific part
numbers.

Introduction
This manual provides the necessary information for the proper
installation and use of TriMark’s e-ASK system. The e-ASK comes with
the following components:
 e-FOB: Keyless entry RF FOB transmitter with Passive keyless
LF PKS (Passive Keyless Start) ability
 e-ASK I/O Module: The input/output processor with low
frequency (LF) and RF transceiver capabilities
 Antennas: LF interior antennas for FOB section
 Handle with Touchpad: A five button chrome handle. It allows
for locking and unlocking functions via a CAN network
This new generation of TriMark’s e-ASK not only maintains its previous
advantages for controlling door and accessory control, it also adds
value to the Original Equipment Manufacturer (OEM) and customer by
incorporating remote keyless entry, immobilization and keyless start
into a single package.
The FOBs have typical lock/unlock buttons that can be used up to 50
meters depending on architecture and location. For security reason, RF
signals are encrypted using randomly generated numbers. This is what
allows the system to start by pressing a button. The system uses the
LF/RF messaging to ensure an authorized FOB is within range inside
the vehicle. A combination of LF challenges and RF responses delivers
low power consumption for long battery life.
General Component Overview:
e-CONTROLLER (38246-01/38847-01)
 Enables distributed functionality,
such as multiple door control and
ignition immobilization, via vehicle
multiplex communication
 CAN network functionality with error
handling
 Fault displaying LEDs
 LF transceiver (FCC/IC compliant)
 RF transceiver (FCC/IC compliant)
 Programming port
 Selectable visual/audible controls
4
38246-01/38847-01

e-FOB (38245-01)
 Stylish 4-button PKE FOB
 LF transceiver that can reach 1 meter though open
air and is FCC/IC/EU compliant
 RF transceiver that can reach 100 meters though
open air and is FCC/IC/EU compliant
 Control lock, unlock, lighting, alarm system, and
panic operations
 High security using random number generators and
proprietary decryption algorithm between the FOB
and controller to prevent attacks/hacking
Lighted Grab Handle with Keypad (36444-03)
 Entry assist handle incorporated TriMark’s e-ASK
keypad into a stylish combo for RV coaches, motor
homes and travel trailers
 Lighted rod and lighted assist keypad for a more
enjoyable low visibility experience
 Button presses with tactile, visual, and audio feedback
 CAN network with error handling and communicates
with the TriMark e-Controller
 Fault display both audio and visual
 Water and dust resilient to outdoor environments
Antenna (36159-01)
 Location identifying internal antenna for push to start
functionality
 Potted construction ensures environmental protection
and durability performance—can be used in exterior or
interior locations 36444-03
36159-01
5
38245-01

Standard Operating Procedures — Section 1
Push to Start
Pressing the engine start button will begin the process of detecting a
FOB in range (J11P2 active). Our system will look in the area of the
driver. If the FOB is in range it will respond with a single blink. If the
FOB is authorized. Our system will tell the motor that it may start.
Running
Once running, the FOB is not required to keep the vehicle running.
Note: You can drive away without your FOB in the vehicle. You will not
be able to start the vehicle again without the FOB.
Shutdown
With your vehicle in park, a short press of the start/stop button will turn
off the vehicle.
Locking (typical)
Press and hold the Button 1 button on the keypad or press the lock
function on the FOB.
Unlocking Entrance (typical)
Type in the five digit code followed by the 1 button or press the unlock
function on the FOB.
Note: Programming new codes into your keypad can be found in
section Keypad Operation and Features (36444-03) - Section 3
under Teaching Keypad New Authority / Access Codes.
Alarm Functionality
Arming the Alarm:
Performing a “lock all” with the touchpad or the key FOB will attempt to
set the alarm.
The word “attempt” is used above because several conditions can block
the alarm from being armed:
 Parking brake not set (in gear)
 Pressing the button to start the vehicle
 Any security inputs are in the active state
 Any door ajar input are in the active state
6

Feedback:
 If you activate the alarm from keypad, the system will send a
single pulse to the headlights.
 If you activate the alarm from the FOB, the system will send a
single pulse to the headlights and horn/siren.
 If you fail to activate the alarm the siren will sound 3 times.
Disarming the Alarm:
The alarm system will immediately be disarmed if one of the following
things occurs:
 You start the engine
 Any unlock signal
 The vehicle is put into gear
Cancelling the Alarm:
Any of these conditions will cancel an active alarm:
 The vehicle is put into gear
 The engine is started
 An unlock command of any door/compartment
 The alarm timer expires
Tripping the Alarm:
After arming the alarm, if the security input (J1P13) or any of the door
ajar inputs are tripped, the alarm will activate. When active, the siren
will go off and the headlights will flash for one minute.
Auto Locking
Auto Lock / Unlock
The parking brake is monitored to utilize this auto locking feature:
 Whenever the vehicle parking brake activates, a timer is started.
Seven seconds later a lock all sequence is done.
 Whenever the vehicle parking brake activates, the entrance door
is unlocked.
Parking Brake Description
Engaged Active
The parking brake is active and the vehicle
cannot move. The vehicle is considered “not in
use”.
Disengaged Float
The vehicle will move if no other brakes are
applied. The vehicle is considered “in use”.
This is usually caused by putting the vehicle
into gear.
7

Unlock Entry
Unlock Cargo
Lock Cargo
Lock All
38245-01
e-FOB Operation and Features (38245) —
Section 2
FOB Functionality
Pressing a button on the FOB should cause the LED to flash multiple
times. The LED will also flash anytime it is located by an antenna. This
happens when you start your vehicle and the FOB search near the
drivers seat is initiated.
The FOB is powered by a standard 2032 3V battery.
Note: Typical use has 2 years without replacing the batteries. May be
subject to variation from OEM as the time the FOBs were created is not
the day the coach was sold.
Button Function
Lock All Locks all doors
Unlock Entry Unlocks entry doors
Lock Cargo Locks the cargo doors in the order of section A, B, C, D
Unlock Cargo Unlocks the cargo doors in the order of section A, B, C, D
8

Pairing FOB
You will need to have access to the module to pair FOBs. To
understand pin names and functions please reference Module
Operation and Features (38246-01/38847-01) — Section 4.
There may be a push button attached to J13P2, if it is not supplied,
short J13P2 (learn pin) to J11P1 (12Volt pin) when it says “push
button”.
Note: Programming new FOBs will unlearn any programmed FOBs
previously stored. You may learn up to 50 FOBs. Make sure you have
all the FOBs that you wish to program before starting this process.
1. Press the push button 3 times within 5 seconds (more than 3 is
acceptable)
a. The system will send a pulse to lock and unlock the entry
door
b. Two LEDs (red and green) located near the dip switches will
remain on as long as the controller is in learn mode
2. Press and release a button (any button) on each FOB
a. The system will send a pulse to lock and unlock the entry
door
3. Wait 10 seconds
a. Entry door unlocks and you exit FOB learn mode
Panic Mode
Activating
The Panic Mode sequence is activated by pressing and holding for 2
seconds the panic button on the FOB. During Panic Mode, siren and
headlight outputs are used to draw attention to the vehicle. Panic mode
cannot be used if the parking brake is not active (vehicle in gear).
Deactivating
 Panic time of 60 seconds expires
 Unlock command from the FOB
 Unlock from the keypad
 Vehicle engine turns over
 Parking brake inactive (vehicle in gear)
9

The e-ASK fob is designed to use commonly available CR2032
batteries. Estimated end customer normal use should have an expected
life of 2 years for the fob battery. Variances across commercial battery
manufacturers and operating environment conditions will result in
deviations from the expected battery life. The following guidelines
should be followed to optimize fob battery life and system performance.
The e-ASK fobs are designed to operate in a low power or “sleep”
mode. The fobs electronics will “wake up” upon detection of a button
press or LF signal from the control module. The fob will return to “sleep”
mode once the event that woke it up is completed.
When a fob is in close proximity, 2-3 inches, from other vehicle control
units, cell phones or inductive cell phone charger pads, electrical
signals from these devices can prevent the fob from returning to “sleep”
mode and can reduce battery life. Additionally, when in close proximity
to these other electrical devices, their emitted electrical signals can
saturate the fobs internal receiving antennas and prevent the fob from
receiving proper LF signals.
It is recommended for optimal fob performance and battery life that a
distance of at least 5-6 inches minimum be maintained between fobs
and other such mentioned electronic devices.
Due to the chemical process inherent in batteries, the performance of
the e-ASK Fob will be degraded at extreme temperatures. Operating
temperature ranges will vary across batteries from different
manufactures. For commercially available CR2032 batteries the typical
operating temperatures ranges from –0C to +60C.
At cold temperature, the batteries chemical process is slowed down and
can result in reduce Fob range performance or an inoperative fob.
When the battery is returned to warmer temperatures, normal
performance will return. Extreme cold temperatures, below –20C, can
cause a battery to freeze and fail due to expansion of internal plastic
components. Simply replacing the battery will allow the fob to function
normally.
At extreme hot temperatures, the batteries chemical process is
accelerated. This will result in a reduced life expectance of the battery.
Normal Fob range performance can be expected at higher temperatures
as long as manufacture limits are not exceeded.
10

Keypad Operation and Features (36444-03)
— Section 3
The keypad can store one authority code and four access codes.
 The authority code is used to create access codes
 The access codes are used to unlock the vehicle
This allows for the owner to have one code and make separate
codes for someone else.
Default access code:
Default authority code:
Note: If it has been changed and you don’t know what it is, please go
to the Teaching Keypad New Authority / Access Codes section.
Standard Operation
Note: The dome light will turn on for 30 seconds upon any button press.
Locking
Press and hold the1 button for 2 seconds will lock entrance doors and
bay/compartment doors.
Unlock the Entrance Door
Put in a valid 5-digit access code (double beep from keypad) followed
by Button 1.
Unlock All Doors
Put in a valid 5-digit access code (double beep from keypad) followed
by Button 2.
Unlock Bay/Cargo Doors
Put in a valid 5-digit access code (double beep from keypad) followed
by Button 3.
11
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
Button 4 Button 4 Button 4 Button 4 Button 4
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
Button 1 Button 2 Button 3 Button 4 Button 4
36444-03

Teaching Keypad New Authority / Access Codes
All codes are exactly 5 digits. You may reuse numbers. Changing the
authority code erases all access codes. It is highly recommended that
you change your authority code from the default code.
Programming Authority Code:
Note: There is a video of how to do this (it will not play on Apple
tablets). http://www.trimarkcorp.com/en/media/Videos/eask/All%
20Keypads/index.html
Preparation:
The keypad is plugged into the coaches wiring harness with a four pin
connector. You will need to unscrew the keypad and pull it away from
the coach to expose this connector. The yellow wire that is tucked into
the sheathing is the wire that initiates programming mode.
Programming:
1. With the keypad still plugged in, short the
yellow wire to the black wire (GND)
momentarily. This will cause the keypad
to beep for one second.
2. Enter the desired 5-digit code twice (after
programming the system will immediately
exit learn mode).
3. Test the code by unlocking the entrance
door
Note: We recommend changing the access code when RV is acquired.
The system automatically stores an access code the same as your
authority code in location Button 1.
Programming Access Codes:
Preparation:
All codes are exactly 5 digits. You may reuse numbers. Have a number
chosen.
Programming:
1. Press and hold Button 3 for 5 seconds. The keypad will beep
and begin flashing when it is held long enough
2. Enter the 5 digit authority code
a. If you enter the correct code you will hear a constant beep
and please continue to step 3
b. If you enter the incorrect code you will hear a 1 second beep.
Please double check the authority code
12

12
3. Choose a location to store this code
a. Button 1 = Location 1
b. Button 2 = Location 2
c. Button 3 = Location 3
d. Button 4 = Location 4
4. Enter the desired 5-digit code in twice.
5. Test by unlocking the entry door.
Note: You may store up to 4 codes in the system. You may write over
a location by simply programming an access code over that location.
Keypad Wiring
Wire Color Wire Function
Red 12 Volt battery power
Black Ground
White CAN High (communication line)
Green CAN Low (communication line)

Module Operation and Features
(38246-01/38847-01) — Section 4
Module Connectors and Functions
If you look at the TriMark IO module with the label pointed up, the
numbering system is bottom right to top left (opposite of how you read).
(see diagram below)
For all inputs:
 (-) indicates that the inputs normally floats (no predetermined
voltage to input) unless a ground signal is placed to activate pin.
 (+) indicates that the inputs normally floats (no predetermined
voltage to input) unless a 12V signal is placed to activate pin.
 (+/-) indicates that the inputs normally floats (no predetermined
voltage to input) the voltage is the opposite of J2P7 to activate
(selectable).
For all outputs:
 (-) upon activation a 500mA ground path will be activated.
 (Relay 20A) a momentary path that is normally ground will be
vehicle power (lock unlock doors, extra).
 (Relay 30A) Bank D has multiple pins to allow higher currents
through these connectors. The four pins to allow this higher
current are J1P5, J1P6, J1P17, and J1P18 described on the next
page.
Note: Most fuses are based on wire gauges. Fuses should be gauged
accordingly.
For all Signals:
 Follow CAN/J1939 protocol (see acronyms)
For all Antennas:
 An AC signal (for communications)
14

Connector Locations
15

Pin Input/Output Function
J1P1 Input (-)
Bank C-D Unlock
Ground this input to unlock compartment Banks C
and D.
J1P2 Input (-)
Bank A-B Unlock
Ground this input to unlock compartment Banks A and
B.
J1P3 Input (-)
Compartment Door Ajar
Ground this input to indicate any of the compartment
doors are ajar.
J1P4 & J1P16 Input Vehicle Ground
J1P5 & J1P17 (Relay 30A) Bank D Lock
30A max relay output
J1P6 & J1P18 (Relay 30A) Bank D Unlock
30A max relay output
J1P7 & J1P19 Input Vehicle Battery—Powers relays
J1P8 (Relay 20A) Entry Door Unlock
20A max relay output.
J1P9 Input (-) Unlock Entry
Ground this input to unlock the entry door.
J1P10 Input (-)
Unlock All
Ground this input to unlock the entry door and all
compartment doors in Banks A-D.
J1P11 Input (-)
Lock All
Ground this input to lock the entry door and all com-
partment doors in Banks A-D.
J1P12 Input (-) Lock Entry
Ground this input to lock the entry door.
J1P13 Input (-) Security
Ground this input to indicate a break in and activate.
J1P14 (Unused Pin)
J1P15 (Unused Pin)
J1P20 (Unused Pin)
J1P21 (Relay 20A) Entry Door Lock
20A max relay output.
J1P22 (Unused Pin)
J1P23 Input (-)
Entry Door Ajar
Ground this input to indicate any of the entry doors
are ajar.
J1P24 (Relay 20A) Dome Light
20A max relay output.
J1—Main Chassis Connector 24-Pin
16
Note: Grounding J1P1 and J1P2 together will unlock banks A-D in order.

Pin Input/
Output Function
J2P1 Input Vehicle Battery—Powers relays
J2P2 (Unused Pin)
J2P3 (Unused Pin)
J2P4 Input (+-)
Parking Brake Sensor
Active with the opposite voltage of J2P7. J2P7 is the return
path (electrically) to activate input
J2P5 (Unused Pin)
J2P6 Vehicle Ground
J2P7 Input (+-) Acts as the electrical return path of J2P4 and J2P8
J2P8 Input (+-)
Lock Compartments Switch
Active with the opposite voltage of J2P7. J2P7 is the return
path (electrically to activate input
J2P9 (Unused Pin)
J2P10 Vehicle Ground
J2—Parking Break 10-Pin
17
Pin Input/
Output Function
J3P1 Output 12V Regulated Power
12V reference voltage for external relays.
J3P2 Output (-) Horn
For external relay
J3P3 Output (-) Headlight
For external relay
J3P4 Output (-) Doorbell
For external relay
J3P5 Output (-) (Not Assigned)
J3P6 Output (-) Door Ajar
For external relay
J3P7 Output (-) Siren
For external relay
J3P8 (Unused Pin)
J3—External Relay Drivers 8-Pin
Pin Input/
Output Function
J4P1 (Relay 20A) Bank C Lock
J4P2 (Relay 20A) Bank B Lock
J4P3 (Relay 20A) Bank A Unlock
J4P4 (Relay 20A) Bank B Unlock
J4P5 (Relay 20A) Bank C Unlock
J4P6 (Relay 20A) Bank A Lock
J4—Relay Outputs 6-Pin

18
Pin Input/Output Function
J5P1 Output Keypad Ground
J5P2 (Unused Pin)
J5P3 Output Keypad Power
12V regulated output
J5P4 (Unused Pin)
J5—Relay Outputs 4-Pin
Pin Input/Output Function
J11P1 Input Vehicle Battery
Powers all ICs and relays on J11 connector.
J11P2 Input (+) AUTH_REQ
Input to request PKS system to locate FOB.
J11P3 Output (Relay 20) (Not Assigned)
J11P4 Output (-)
AUTH_RESP
While AUTH_REQ is active, the I/O module will activate
this out if an authorized FOB is in range.
J11P5 Input (+) Door Handle—Proximity Sense Input to request PKE
system to locate FOB
J11P6 Antenna LF Antenna 1—Interior Area 1
Used to sense FOBs inside the vehicle cab.
J11P7 Output (Relay 20)
Door Lights
Activates to Power to turn on the vehicle exterior Door
Lights.
J11P8 Output (Relay 20) (Not Assigned)
J11P9 Signals CAN Low
Connection to vehicle’s CAN bus.
J11P10 Signals CAN High
Connection to vehicle’s CAN bus.
J11P11 Input Vehicle Ground
J11P12 Antenna LF Antenna 1—Return path
Used to sense FOBs inside the vehicle cab.
J11—Push to Start PKE 12-Pin

J13—Entry Door PKE 14-Pin
19
Pin Input/Output Function
J13P1 (Not Assigned)
J13P2 Input (+) FOB Learn Mode Request
Using this input to program FOBs.
J13P3 Output (-) (Not Assigned)
J13P4 Output (-) (Not Assigned)
J13P5 Antenna
LF Antenna 2—Exterior
Used to sense FOBs exterior to the vehicle cab near the
door handle.
J13P6 (Unused Pin)
J13P7 (Unused Pin)
J13P8 Output Door Handle Power
12V regulated power output for the door handle.
J13P9 Input (+) Door Ajar
Activating this input indicates at lease one door is ajar.
J13P10 Input Vehicle Ground
J13P11 (Not Assigned)
J13P12 Antenna
LF Antenna 2—Return path
Used to sense FOBs exterior to the vehicle cab near the
door handle.
J13P13 Input Vehicle Ground
J13P14 Antenna RF Antenna
Attached to a wire at least 40” long for HF communication
Dip Switch Settings
The dip switches are there to enable/disable any visual/audio functions
this controller provides. Dip switches are located next to the J3
connector
Dip Switch Function
1 Unassigned
2 Siren (J3P7)
3 Headlights (3P3)
4 Horn (J3P2)

Appendix A: Wiring Diagrams
20