TriMark e-ASK User manual

e-ASK
Electronic Access Security Keyless-entry
e-ASK Keyless-entry System
Installation & Instructions
P
Pr re ev vo os st t C CA AN N M Mu ul lt ti ip pl le ex x S Sy ys st te em m
4
6
Rev. A
2014DE19

Table of Contents
Introduction .............................................................................................3
e-FOB Operation and Features..............................................................3
Lock All Conditions ................................................................................4
Locking doors with keypad ...................................................................4
Secure Operations ..................................................................................4
Unlock Entry..........................................................................................5
Unlatch Entry ........................................................................................5
Unlock Luggage....................................................................................5
Lock All .................................................................................................5
Additional Features.................................................................................5
e-PAD Anti-tamper Deactivating Feature .............................................5
e-Pad Lighting.......................................................................................5
Status LED............................................................................................6
Miscellaneous e-ASK Module Features ...............................................6
Lock and Unlock Confirmation..........................................................6
Door Ajar Warning............................................................................6
Alarm ................................................................................................6
Reduced Security.............................................................................6
Wake Up Out....................................................................................7
Panic Mode.......................................................................................7
Teaching Additional Transmitter FOBs ................................................7
Teaching Keypad New Access Codes ..................................................8
Deleting keypad Access Codes.............................................................9
Troubleshooting......................................................................................9
e-ASK CAN DIP Switch Configuration – Prevost Custom..................12
Appendix A: Connectors and Pinouts.................................................13
2

Introduction
This manual provides the necessary information for the proper
installation and use of TriMark’s CAN e-ASK system including vehicle
module and keypad in the Prevost system.
e-FOB Operation and Features
Button
Function
Lock All
Locks entry and luggage doors and arms security
system.
Unlock Entry
Unlocks entrance door and disarms security system.
Hold button to unlatch door.
Panic
Activates panic mode when pressed and held for 2
seconds.
Luggage
Unlock
Unlocks luggage doors. Does not disarm alarm.
3

Lock All Conditions
Lock all from either the fob or keypad will not function if the following
conditions exist:
•Ignition is ON
•Entry door is OPEN. (entrance door hinge switch (J1P23) is
activated).
e-PAD Operation and Features
The e-PAD is shipped with a default access code and a unique authority
code. The authority code is printed on the product label. Unless the OEM
or dealer has changed default codes, the access code is:
Access code:
Digit 1
Digit 2
Digit 3
Digit 4
1/2
3/4
5/6
7/8
Locking doors with keypad
Press and hold down the (9/0) button for 1-2 seconds. An access code is
not needed to lock the doors
Secure Operations
Entering a valid 4-digit access code enables secure operations. After
entering an access code, the keypad is enabled for 5 seconds and a fifth
button press and release initiates a secure operation.
(1/2): Unlock Entry Door
(1/2) hold: Unlatch Entry Door
(3/4): Unlock All
(5/6): Unlock Luggage
(7/8) hold: Panic output
Notes:
•If an unassigned button or no button is pressed while the
system is enabled, the keypad reverts back to disabled
state.
•A double beep after the 4th digit indicates correct code and
readiness for an output command.
4

Unlock Entry
The entrance door will only unlock if both the key switch input (J1P1) and
entrance door hinge switch (J1P23) are not activated (input floating). If
either of these inputs are activated, the entrance door unlock output
(J4P6) will not occur. This applies to fob, keypad and switch input
(J1P9). The keypad secure operations of (1/2) and (3/4) can unlock the
entrance door.
Unlatch Entry
The unlatch entry output (J1P6) occurs after holding the fob unlock entry
button or secure operation (1/2) button for 2 seconds. If the key switch
input (J1P1) indicates that the door is already unlocked, an access code
is not need to unlatch from the keypad.
Unlock Luggage
The unlock luggage output (J4P4) occurs with fob luggage unlock and
secure operations (3/4) and (5/6).
Lock All
The lock all output (J4P5) requires that the ignition (J2P8) be off and the
entrance door hinge switch (J1P23) be floating (door closed). This
applies to lock all from fob and keypad. The dash mount lock switch
(J1P11) works even when the ignition is on.
Additional Features
e-PAD Anti-tamper Deactivating Feature
After repeated attempts to enter codes (20 button presses without
enabling), the keypad enters an inactive mode that disables buttons for 1
minute. The lock indicator flashes red and amber during this state. This
helps prevent undesired access by entering random codes. No beep will
sound with button press while the system is disabled.
e-Pad Lighting
The e-PAD back lighting is typically off. When a button is pressed, the
backlight goes high momentarily. After button presses stop, the backlight
is low for 30 seconds. After 30 seconds of no keypad activity the keypad
back lights turn off again. While training new access codes and fobs the
backlighting flashes continually.
5

Status LED
This LED is on the e-ASK module circuit board. It comes on for one
second at power up. If there is a CAN communication error, a long-short-
short pattern or five flash sequence is provided. While module is in fob
learn mode, the LED blinks continuously.
Miscellaneous e-ASK Module Features
Lock and Unlock Confirmation
This section to be completed by Prevost since the bus multiplexer
creates these outputs.
Door Ajar Warning
A triple HEADLIGHT output is provided if entry door or security input is
activated when system is locked and alarm attempts to arm. If a door is
open or security input activated, the alarm is not armed. Once the
security breaches are resolved, the system must be locked again to arm
alarm.
Alarm
After locking all and a delay of 10 seconds, the system is armed and the
anti-theft LED (J4P8) flashes continuously . The alarm is activated when
the entry hinge switch (J1P23), security input (J1P13), or ignition (J2P8)
provides an input to the e-ASK module. The intrusion/alarm output is on
(J4P3).
The extra security input could be connected to external shock sensor,
motion detector or other sensing device. When alarm is triggered, the
Intrusion/alarm output (J4P3) is activated for 1 minute.
To deactivate alarm mode:
•Unlock entry door via FOB transmitter.
•Unlock system via keypad or unlock entry dash switch.
Reduced Security
If the entrance door is locked using the dash mount switch (J1P11), the
security input (J1P13) and key switch input (J1P1) will not set off alarm.
If the key switch is activated, it will disarm the alarm. The entrance door
hinge switch (J1P23) will set off the alarm.
6

The intrusion/alarm output is on J4P3.
Wake Up Out
The Wake Up Out signal is activated for 5 seconds after any fob, switch
or keypad input if the system has not been activated in the previous 5
minutes. This is a GND output.
Panic Mode
The panic output (J4P2) is activated for 30 seconds from these three
inputs:
•Press and hold the Fob Panic button for 3 seconds.
•Enter a valid user code on the keypad then hold the 7/8 button
for 3 seconds.
•Press and hold the hidden panic switch (J1P3) for 5 seconds.
Panic is disabled by pressing any fob button or unlocking the entrance
door via the keypad.
Teaching Additional Transmitter FOBs
There are 2 ways that the receiver can be put into learn mode. The first
uses the CAN keypad. This option allows the receiver to be put into train
mode without accessing the module. The 2nd option requires access to
the module, but a keypad, and knowledge of the authority code is not
needed.
Option 1 (Using keypad and authority code):
1. Hold middle (5/6) button of keypad for 5 seconds. The keypad
will beep and the LEDs will flash.
2. Enter authority code (6 digits, printed on keypad label); double
beep sounds.
Hold (7/8) for 5 seconds. A double-beep plays.
3. The receiver module is now in FOB Learn Mode (The LED under
the receiver enclosure will be blinking rapidly—this will not be
visible unless the enclosure cover is removed).
4. Press the lock button of each fob to be programmed for 5
seconds. Pause for 2 seconds between each fob. Up to 20 fobs
may be programmed.
5. Press the (9/0) button twice to exit fob learn mode.The keypad
will beep twice. Backlight blinking will stop.
Option 2 (if no CAN keypad is connected to network):
1. Disconnect all connectors from e-ASK module.
2. Move all DIP switches to the “ON” position.
3. Connect 24-pin connector.
7

4. Wait for 5 seconds. After start up sequence, PCB mounted LED
will flash continuously.
5. Press lock button for 5-seconds.This synchs the first fob
transmitter.
6. Press lock button of 2nd fob for 3 seconds.
7. Repeat step 7 until all fobs are synched (up to 20 fobs).
8. Disconnect 24-pin connector from e-ASK module.
9. Move DIP switches to initial position. ON-ON-OFF-OFF-OFF-
ON-OFF-ON
10. Connect all connectors to module.
11. Verify that fobs are synched to the CAN module and that range
is of RF transmission is acceptable.
Please Note:
Up to 20 transmitters can be synched with an e-ASK
module. Additional fobs will over write the first units to
be programmed..
Teaching Keypad New Access Codes
With a valid authority code (unique 6 digit code that is printed on keypad
label) an access code can be programmed with the following
instructions.
1. Press the middle (5/6) button for 5 seconds, the keypad will
beep. The backlighting LED of the keypad will flash indicating the
learn mode.
2. Enter in the 6-digit authority code (printed on keypad label)
followed by the (1/2) button. The keypad will provide one short
beep. If a long beep occurs the code memory is full and you
need to delete codes before adding an additional code.
3. Enter in your new 4-digit access code. The keypad will provide
three confirmation beeps.
4. Re-enter new access code. The keypad will provide four
confirmation beeps.
Press (1/2) button and repeat steps 3-4 to assign additional access
codes. Up to 40 unique user codes can be programmed.
8

Deleting keypad Access Codes
1. Press the middle (5/6) button for 5 seconds, the keypad will
beep. The backlighting LED of the keypad will flash indicating the
learn mode.
2. Enter in the 6-digit authority code followed by the (3/4) button.
The keypad will provide one short beep. If a long beep occurs
there are no access codes to erase.
3. Enter in the 4-digit access code to be removed. The keypad will
provide three confirmation beeps.
5. Re-enter access code. The keypad will provide four confirmation
beeps.
Repeat process to delete additional access codes.
Troubleshooting
Keypad Hardware test mode: Just after a keypad is programmed it is in
hardware test mode. The LEDs blink continuously and each button press
turns a different light on. Press the (1/2) and (9/0) buttons at the same
time to enter standard operation mode. The keypad will beep and
backlighting will stop blinking. Note: keypads will be in standard
operation mode when they arrive at Prevost from TriMark.
CAN Error Diagnostic Codes:
The following defines diagnostic code for e-ASK module and keypads.
Similar codes are used with both types of modules, e-ASK module and
keypad module. The keypad module using back lighting LED and buzzer
for communicating codes while the e-ASK module uses red LED on the
board for communication.
1) At power up the e-ASK module will attempt to claim its address on the
CAN bus. This takes 1/4 second. Afterwards, it waits another 1/4
second then sends out a request to all the other nodes on the bus to see
who's out there. After this, it turns on both LEDs for 1 second.
This “long blink" of the LEDs is intended to tell you that the CPU reset
and why:
One 1 second blink = normal power on
Two 1 second blinks = watchdog timer reset the CPU (this
indicates a software bug)
9

Three 1 second blinks = brownout reset. The power supply fell
below the minimum requirement for a moment. This threshold is
set for 2.0 V for now.
2) After the long blinks, a series of "short blinks" indicate other errors that
may have occurred:
Two short blinks = the CAN bus is inactive. This means there is
an electrical problem with the CAN bus (possibly a problem with
bus termination), or simply that the e-ASK module is the only
node attached to the bus. The I/O module will continue running
assuming that it is the only node in the vehicle.
Three short blinks = the e-ASK module couldn't claim its CAN
address. This is probably because another I/O module on the
bus is set to the same function instance. This is considered a
fatal error so the e-ASK module will reset itself and try again.
NOTE: CAN communications errors and address claim problems take a
while to detect because of the retry code in the I/O module, so if any
errors are found the initial power-on long blink will not occur until a
couple of seconds after power on.
10

Problem Description Possible Solution
e-FOB Hints
Button press does not provide
correct operation
Verify power to the e-ASK module
and RF receiver.
Re-teach the FOB transmitter to the
receiver. Ensure that only Lock
button is pressed while in learn
mode.
Verify dipswitch positions are
correct for application.
No operation or intermittent
operation
Mount RF receiver away from
enclosed metal areas and fully
extend antennae.
Check FOB transmitter battery
voltage. Batteries need to be
changed every 1-2 years depending
on usage.
Alarm mode starts when
powered up
Press Unlock button of FOB
transmitter
One particular e-FOB function
does not work.
Check wire connection of affected
function at RF module, wiring
harness, and e-ASK module.
e-PAD Hints
No response with button press
Verify power to the e-ASK module.
Verify that keypad cable is
connected. (rest of system will
function).
Access code is not recognized
Verify that code has not been
changed. Reassign keypad with
instructions starting on page xx.
Confirm use of an access code, not
the authority code.
Key fob works correctly, keypad
beeps, but no output
Cycle power to e-ASK module.
Unexpected, secure operation
Verify DIP switches are set to correct
11

occurs
configuration setting.
e-ASK Hints
No response in any system
element
Verify power to the e-ASK module.
Output relay (external) latches
on or off.
Verify that power to relay comes
from external relay power pin. .
Cycle power to system. If condition
continues, replace relay.
e-ASK CAN DIP Switch Configuration – Prevost Custom
The CAN module dipswitches must be set exactly to this configuration or
the keypad will not communicate with the module and functionality will be
unexpected.
•DIP Switch 1: On
•DIP Switch 2: On
•DIP Switch 3: Off
•DIP Switch 4: Off
•DIP Switch 5: Off
•DIP Switch 6: On
•DIP Switch 7: Off
•DIP Switch 8: On
12

Appendix A: Connectors and Pinouts
The following tables and diagrams are provided to show connector and
pin assignments for the e-ASK CAN Multiplex system.
Table 1: CONNECTOR AND PIN INFORMATION
CONNECTOR MATING CONNECTOR MATING TERMINAL
J1 AMP 2-106527-4
AMP 106529-2
J2 AMP 1-106527-0
J3 N/A
J4 AMP 106527-8
J5 AMP 106527-4
Function
Pin Location
J1 CONNECTOR
ENT. DOOR KEY SWITCH INPUT (GND)
1
UNASSIGNED INPUT(GND)
2
PANIC INPUT (GND)
3
GROUND
4
UNASSIGNED OUTPUT (RELAY 30A)
5
ENT. DOOR UNLATCH OUTPUT(RELAY 30A)
6
VEHICLE POWER (+12V)
7
UNASSIGNED OUTPUT (RELAY 30A)
8
ENT. DOOR UNLOCK INPUT (GND)
9
UNASSIGNED INPUT(GND)
10
ENT. DOOR LOCK INPUT (GND)
11
UNASSIGNED INPUT(GND)
12
SECURITY INPUT (GND)
13
UNASSIGNED INPUT(GND)
14
15

UNASSIGNED INPUT(GND)
15
GROUND
16
UNASSIGNED OUTPUT (RELAY 30A)
17
ENT. DOOR UNLATCH OUTPUT(RELAY 30A)
18
VEHICLE POWER (+12V)
19
CAN HIGH
20
ENT. DOOR LOCK OUTPUT (RELAY 30A)
21
CAN LOW
22
ENT. DOOR HINGE SWITCH INPUT (GND)
23
UNASSIGNED (2A GND)
24
J2 CONNECTOR
VEHICLE POWER (+12V)
1
UNASSIGNED
2
UNASSIGNED
3
UNASSIGNED
4
UNASSIGNED
5
GROUND
6
IGN INPUT POLARITY/COMMON
7
IGNITION INPUT (SEE J2P7)
8
UNASSIGNED
9
GROUND
10
J3 CONNECTOR
THIS CONNECTOR IS NOT USED IN THE PREVOST APPLICATION
J4 CONNECTOR
EXTERNAL RELAY POWER (+12V)
1
PANIC OUTPUT (-500 MA)
2
INTRUSION/ALARM OUTPUT (-500 MA)
3
14

LUGGAGE UNLOCK OUTPUT (-500 MA)
4
LOCK ALL OUTPUT (-500 MA)
5
ENT. DOOR UNLOCK OUTPUT (-500 MA)
6
WAKE UP OUTPUT (-500 MA)
7
ANTI-THEFT LED OUTPUT (-500 MA)
8
J5 CONNECTOR
KEYPAD POWER (+12V)
1
CAN LOW
2
GROUND
3
CAN HIGH
4
15