TriMark e-ASK UM 36 User manual

500-1350 e-ASK PKE System
41337-01 PKE Controller, 41522-02 XMTR, CHROME, PKE
38148-01/02 MH Entrance Door Handle with Capacitive Sense (Optional)
Instructions and Proper Use
UM 36
Newmar Passive Entry/Push
to Start System
TriMark Corporation
500 Bailey Avenue
New Hampton, Iowa
50659
United States
www.trimarkcorp.com
TriMark Corporation
TriMark
05/23-3
TriMark Corporation
500 Bailey Avenue
New Hampton, Iowa
50659
United States
www.trimarkcorp.com
UM 36

2
If you have a question regarding the Passive Keyless Entry System, please contact Spartan RV
Customer Service at the following contacts before contacting TriMark Corporation:
Spartan/Shyft Recreational Vehicle Owner Support: [e-mail]
800.543.4277
Table of Contents
Table of Contents ..............................................................................................................2
Introduction.......................................................................................................................4
General Component Overview.........................................................................................4
e-FOB (41522-02)....................................................................................................................4
e-Controller (41337-01)............................................................................................................4
(Optional) Entrance Door Handle with Capacitive Sense (38146-01)........................................5
e-GRAB Lighted Grab Handle with Keypad (36444-03)............................................................5
LF Antennas (36159-01)...........................................................................................................5
Chapter 1: Standard Operating Procedures...................................................................5
Passive Entry - Optional...........................................................................................................5
Push to Start ............................................................................................................................5
Running....................................................................................................................................5
Shutdown.................................................................................................................................5
Locking (typical) .......................................................................................................................6
Unlocking Entrance (typical).....................................................................................................6
Alarm Functionality...................................................................................................................6
Arming the Alarm......................................................................................................................6
Feedback .................................................................................................................................6
Disarming the Alarm.................................................................................................................6
Cancelling the Alarm ................................................................................................................6
Tripping the Alarm....................................................................................................................6
Auto Locking.............................................................................................................................7
Auto Lock / Unlock ...................................................................................................................7
Chapter 2: e-FOB Operation and Features (41522-02) ...................................................7
e-FOB Functionality..................................................................................................................7
Pairing Fobs .............................................................................................................................8
e-ASK Fob Guidlines................................................................................................................8
e-ASK Fob Guidelines continued..............................................................................................8
Chapter 3: Keypad Operation and Features (36444-03).................................................9
Default Entry Code....................................................................................................................9
Default Authority Code..............................................................................................................9
Standard Operation..................................................................................................................9
Lock All Doors..........................................................................................................................9
Unlock the Entrance Door.........................................................................................................9
Unlock All Doors.......................................................................................................................9
Unlock Bay/Cargo Doors...........................................................................................................9
Teaching Keypad New Authority / Entry Codes.......................................................................10
Preparation for Programming the Authority Code...................................................................10
Programming the Authority Code............................................................................................10
Programming Entry Codes .....................................................................................................10
Keypad Wiring........................................................................................................................11
Chapter 4: Module Operation and Features (41337-01)...............................................11
Module Connectors and Functions..........................................................................................11
Connector Locations...............................................................................................................12
J1—Main Chassis Connector 24-Pin.......................................................................................13

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J2—Parking Brake 10-Pin.......................................................................................................14
J3—External Relay Drivers 8-Pin............................................................................................14
J4—RelayOutputs 6-Pin.........................................................................................................14
J5—RelayOutputs 4-Pin.........................................................................................................15
J11—Push toStart PKE 12-Pin...............................................................................................15
J13—Entry Door PKE 14-Pin ..................................................................................................15
DIP Switch Settings................................................................................................................16
Appendix A: Wiring Diagrams .......................................................................................17
Appendix B: Installing e-ASK Components ..................................................................20
RF Antenna Guidelines ..........................................................................................................20
Controller Mounting................................................................................................................20
LF Antenna Guidelines...........................................................................................................20
e-Controller: 41337-01............................................................................................................21
LF Antenna: 36159-01............................................................................................................21
Chrome Keypad: 36444-03....................................................................................................22
Appendix C: Acronyms...................................................................................................22
Appendix D: Error Codes................................................................................................23
Appendix E: Troubleshooting ........................................................................................24
Appendix F: CAN Requirements....................................................................................26
Appendix G: Warranty....................................................................................................27
Appendix H: Regulatory Information ............................................................................27
Appendix I: RF Exposure Statement.............................................................................28
Appendix J: Notes...........................................................................................................29
TriMark makes every attempt to assure that information contained in the User Manual is correct and
accurate; however, changes in design, dimension and specifications may occur at any time and
without notice. Please verify the revision level of this manual (see cover page) by referring to
TriMark’s website under Product Code 500-1350.
Note: Product photos and illustrations may vary from your specific part numbers.

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Introduction
This manual provides the necessary information for the proper installation and use of TriMark’s e-
ASK system. The e-ASK system comes with the following components:
•e-FOB: Keyless entry RF fob transmitter with passive entry and passive keyless start capability.
•e-Controller: The input/output processor with low frequency (LF) and Radiofrequency (RF)
transceiver capabilities.
•Antennas: LF interior antenna for e-FOB detection. LF door antenna for exterior detection.
•e-GRAB Lighted Grab Handle with Keypad: A five button chrome handle. It allows for locking
and unlocking functions via a CAN network.
•MH Entrance Handle: Motor Home entrance handle with capacitive touch sense (optional).
This new generation of TriMark’s e-ASK not only maintains its previous advantages for controlling
door and accessory control, it also adds to the user experience by leaving the fob in your pocket or
purse without having to press buttons. We’ve incorporated remote keyless entry, passive entry,
immobilization, and keyless start into a single package.
The fobs have typical lock/unlock buttons that can be used up to 50 meters depending on architecture
and location. For security reasons, RF signals are encrypted using randomly generated numbers.
This is what allows the system to start by pressing a button. The system uses the LF/RF messaging
to ensure an authorized fob is within range inside the vehicle, or if so optioned that an authorized fob
is close to the entrance door for true passive entry.
General Component Overview
e-FOB
•Stylish 4-button PKE fob, FCC/IC/CE/UKCA compliant.
•LF transceiver that can reach 1.5 meters through open air.
•RF transceiver that can reach 50 meters through open air.
•Control main door lock and unlock, plus cargo door lock and unlock.
•Provides ping response for passive entryand passive start without pressing buttons.
•High security using random number generators and proprietary encryption algorithm between
the fob and controller to prevent attacks/hacking.
e-Controller
•Enables distributed functionality, such as multiple door control and
ignition immobilization via vehicle multiplex communication plus
passive entry.
•CAN network functionality with error handling.
•Fault displaying LEDs.
•LF transceiver (FCC/IC/CE/UKCA compliant).
•RF transceiver (FCC/IC/CE/UKCA compliant).
•Selectable visual/audible controls.
41337-01
41522-02

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(Optional) Entrance Door Handle with Capacitive Sense
•Enables passive entry while leaving e-FOB in your pocket or purse.
•Integrated capacitive sensor automatically detects a hand and triggers a
fob search and unlocks.
•Can be unlocked with e-FOB unlock button or keypad with security
code.
•Deadbolt with traditional mechanical key for added security.
•If your motorhome has the standard handle, passive entry is disabled.
e-GRAB Lighted Grab Handle with Keypad
•Entry assist handle incorporates TriMark’s e-ASK keypad into a stylish combo for RV
coaches, motor homes and travel trailers.
•Lighted rod and backlit keypad for greater visibility.
•Button presses with tactile, visual, and audio feedback.
•Communicates with the TriMark e-Controller via CAN network.
•Error/fault feedback via beeps and lighting.
•Water and dust are resilient to outdoor environments.
LF Antennas
•Fob detecting internal antenna (inside dash) for push to start, exterior (in entrance
door) for and passive entry functions.
•Potted construction ensures environmental protection and durability
performance—can be used in exterior or interior locations.
Chapter 1: Standard Operating Procedures
Passive Entry - Optional
Inserting your hand behind the paddle of the main entrance door handle automatically initiates an
exterior fob search via an antenna inside of the door. If the fob is in range (3.5 to 4 feet of the bottom
of the door), it responds with a single LED blink. If the fob is authorized the handle unlocks.
Push to Start
Pressing the engine start button causes one of the non-TriMark controllers to activate the e-
Controller’s Authorization Request input (J11P2 active) to begin the process of detecting a fob in
range. The e-Controller initiates a fob search via the antenna behind the dash. If the fob is in range
(5) feet from the antenna), it responds with a single LED blink. If the fob is authorized, the e-Controller
activates its Authorization Response output (J11P4) to another non-TriMark controller that starts the
engine.
Running
Once running, the fob is not required to keep the vehicle running. Note: You can drive away without
your fob in the vehicle. You will not be able to start the vehicle again without the fob.
Shutdown
With your vehicle in park, a short press of the start/stop button turns off the vehicle.
36444-03
38146-01
36159-01

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Locking (typical)
Press and hold the 1 button on the keypad or press the lock button on the fob.
Unlocking Entrance (typical)
Type in the five-digit entry code followed by the 1 button on the keypad or press the unlock button on
the fob.
Note: Programming new codes into your keypad can be found in Chapter 3: Keypad Operation and
Features (36444-03) under Teaching Keypad New Authority / Entry Codes.
Alarm Functionality
Arming the Alarm
Performing a “lock all” with the keypad or the fob lock button attempts to set the alarm.
The word “attempt” is used above because several conditions can block the alarm from being armed:
•Parking brake not set (in gear).
•Pressing the button to start the vehicle.
•Any security inputs are in the active state.
•Any door ajar inputs are in the active state.
Feedback
•If you activate the alarm from keypad, the system sends a single pulse to the headlights.
•If you activate the alarm from the fob, the system sends a single pulse to the headlights and
horn/siren.
•If you fail to activate the alarm the siren chirps 3 times.
Disarming the Alarm
The alarm system will immediately be disarmed if one of the following things occurs:
•You start the engine.
•Any door is unlocked.
•The Parking Brake is released.
Cancelling the Alarm
Any of these conditions will cancel an active alarm:
•The vehicle is put into gear.
•The engine is started.
•An unlock command of any door main entry or cargo.
•The alarm timer expires (60 seconds).
Tripping the Alarm
After arming the alarm, if the security input (J1P13) or any of the door ajar inputs (J1P23, J1P3) are
tripped, the alarm activates. When active, the siren sounds and the headlights flash for one minute.

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Auto Locking
Parking Brake
Description
Engaged
Active
The parking brake is active and the vehicle cannot move. The vehicle is
considered “not in use”.
Disengaged
Float
The vehicle can move if no other brakes are applied. The vehicle is
considered “in use”. This is usually caused by putting the vehicle into gear.
Auto Lock / Unlock
The parking brake is monitored for the auto locking feature:
•Whenever the vehicle parking brake is engaged, a timer is started. Seven seconds later a lock all
sequence is done.
•Whenever the vehicle parking brake is disengaged, the entrance door is unlocked.
Chapter 2: e-FOB Operation and Features (41522-02)
e-FOB Functionality
Button
Function
Lock All
Locks all doors
Unlock Entry
Unlocks entry door
Lock Cargo
Locks the cargo doors in the order of section A, B, C, D
Unlock Cargo
Unlocks the cargo doors in the order of section A, B, C, D
Pressing a button on the fob should cause the LED to flash once per second. The LED also flashes
anytime it is located by an antenna that is searching for a fob. This happens when you start your
vehicle and the fob search near the driver’s seat is initiated, or when you insert your hand into the
optional entrance door handle.
The fob is powered by a standard CR2032 3V battery.
Note: Typical use has 2 years without replacing the batteries. May be subject to variation from OEM
as the time the fobs were manufactured is not the day the coach was sold. Wireless phone chargers
can have a significant impact on battery life. Fobs sometimes cannot achieve deep sleep mode if
near a wireless charger (2-4 feet depending on the charger). The 125 kHz noise put out by these
chargers can also prevent the system from detecting a fob.
Lock All
Lock Cargo
Unlock Cargo
Unlock Entry

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Pairing Fobs
You will need to have access to the module connectors or a OEM switch to pair fobs. To understand
pin names and functions please reference Chapter 4: Module Operation and Features (41337-01).
There may be a push button attached to J13P2, if it is not supplied, short J13P2 (learn pin) to J11P1
(12Volt pin) when it say’s “push button”.
Note: Programming new fobs unlearn any programmed fobs previously stored. You may learn up to
20 fobs. Make sure you have all the fobs that you wish to program before starting this process.
1. Press the push button 3 times within 5 seconds (more than 3 is acceptable)
a. The e-Controller locks, then unlocks the entry door as an audible indication that Fob
Learn Mode is running.
b. Two LEDs (red and green) located near the DIP switches inside the e-Controller remain
on flashing in tandem, as long as the controller is in learn mode.
2. Press and release a button (any button) on each fob. Only 1 button per fob is necessary.
3. The e-Controller locks then unlocks the entry door as an audible indication as each fob is added.
4. Wait 10 seconds after the last desired fob is added.
5. Entry door unlocks the red and green LEDs stop flashing and you exit Fob Learn Mode.
e-ASK Fob Guidlines
The e-ASK fob is designed to use commonly available CR2032 batteries. Estimated normal use
should have an expected life of 2 years for the fob battery. Variances across commercial battery
manufacturers and operating environment conditions may result in deviations from the expected
battery life. The following guidelines should be followed to optimize fob battery life and system
performance.
The e-ASK fobs are designed to operate in a low power or “sleep” mode. The fob electronics “wake
up” upon detection of a button press or LF signal from the e-Controller. The fob returns to “sleep”
mode once the event that woke it up is completed.
When a fob is in proximity, 2-3 inches, from other vehicle control units, cell phones or inductive cell
phone charger pads, electrical signals from these devices can prevent the fob from returning to
“sleep” mode and can reduce battery life. Additionally, when near these other electrical devices, their
emitted electrical signals can saturate the fob’s internal receiving antennas and prevent the fob from
receiving proper LF signals.
It is recommended for optimal fob performance and battery life that a distance of at least 5-6 inches
minimum be maintained between fobs and other such mentioned electronic devices.
Due to the chemical process inherent in batteries, the performance of the e-FOB may be degraded at
extreme temperatures. Operating temperature ranges vary across batteries from different
manufactures. For commercially available CR2032 batteries the typical operating temperatures
ranges from –0C to +60C.
At cold temperatures, the battery’s chemical process is slowed down and can result in reduced fob
range performance or an inoperative fob. When the battery is returned to warmer temperatures,
normal performance will return. Extreme cold temperatures, below –20C, can cause a battery to-
e-ASK Fob Guidelines continued

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freeze and fail due to expansion of internal plastic components. Simply replacing the battery allows
the fob to function normally.
At extreme hot temperatures, the battery’s chemical process is accelerated. This may result in a
reduced life expectancy of the battery. Normal fob range performance can be expected at higher
temperatures if manufacturer limits are not exceeded.
Chapter 3: Keypad Operation and Features
The keypad can store one authority code and four entry codes.
•The authority code is used to create entry codes.
•The entry codes are used to unlock the vehicle.
This allows for the owner to have one code and make separate codes for someone else.
Default Entry Code
Digit 1
Digit 2
Digit 3
Digit 4
Digit 5
Button 1
Button 2
Button 3
Button 4
Button 4
Default Authority Code
Digit 1
Digit 2
Digit 3
Digit 4
Digit 5
Button 4
Button 4
Button 4
Button 4
Button 4
Note: If a code has been changed and you don’t know what it is, please go to the Teaching Keypad
New Authority / Entry Codes section.
Standard Operation
Note: The dome light turns on for 30 seconds upon any button press.
Lock All Doors
Press and hold the1 button for 2 seconds to lock entrance doors and all bay/cargo doors.
Unlock the Entrance Door
Enter a valid 5-digit Entry Code (double beep from keypad) followed by button 1.
Unlock All Doors
Enter a valid 5-digit Entry Code (double beep from keypad) followed by button 2.
Unlock Bay/Cargo Doors
Enter a valid 5-digit Entry Code (double beep from keypad) followed by button 3.
36444-03
It is strongly
recommended that
you change all default
codes to codes that
you choose. Default
codes are commonly
known.

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Teaching Keypad New Authority / Entry Codes
All codes are exactly 5 digits. You may reuse numbers. Changing the Authority Code erases all Entry Codes. It
is highly recommended that you change your Authority Code from the default authority code.
Preparation for Programming the Authority Code
Note: There is a video of how to do this (it will not play on Apple tablets).
https://www.trimarkcorp.com/en/media/Videos/eask/All%20Keypads/index.htmlfg
The keypad is plugged into the coach’s wiring harness with a four-pin connector. You need to unscrew
the keypad housing and pull it away from the coach to expose this connector. The yellow wire that is
tucked into the sheathing is the wire that initiates Authority Code programming mode.
(The OEM may have extended this wire to a button on the steering column this is dependent on your individual coach wiring)
Programming the Authority Code
1. With the keypad still plugged in, short the yellow wire to the black wire
(GND) momentarily. This causes the keypad to beep for three seconds.
2. Enter the desired 5-digit Authority code, the keypad will beep twice per
button press.
3. Enter the 5-digit Authority Code again. The keypad will beep twice per button
press.
a. If the Authority code is entered twice correctly the keypad will beep 4 times.
b. If the Authority code is entered incorrectly or mistakes are made the keypad
will beep one long, one second beep will sound, and the code will NOT be changed.
4. After programming the system immediately exits Authority Code learn mode.
5. Test the code by unlocking the entrance door.
Note: We recommend changing the Entry Code when an RV is acquired. The system automatically
clears all Entry Codes and stores an Entry Code the same as your Authority Code in location button 1
any time the Authority Code is changed.
Programming Entry Codes
All codes are exactly 5 digits. You may reuse numbers. Have a number chosen.
1. Press and hold button 3, for 5 seconds. The keypad beeps again and begins flashing when it is
held long enough.
2. Enter the 5-digit Authority Code.
3. If you enter the correct Authority code, you will hear a constant beep - continue to step 3.
a. If you enter the incorrect Authority code, you will hear a 1 second beep. Please double
check the authority code.
4. Choose a location to store this code by pressing a location button once.
Button 1 = Location 1 Button2=Location 2
Button 3 = Location 3 Button4=Location 4
(Constantbeepwillendwhena location selected)
5. Enter the desired 5-digit Entry Code. The keypad will beep twice per button press.
6. Enter the desired 5-digit Entry Code again. The keypad will beep twice per button press.
a. if the Entry Code is entered twice correctly the keypad will beep 4 times.
b. If the Entry code is entered incorrectly or mistakes are made the keypad will beep one
long, one second beep will sound and the code will NOT be changed
7. Test by unlocking the entry door.