Tripp Lite NetCommander B072-008-1 User manual

Owner’s Manual
Copyright © 2011 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
8- and 16-Port NetCommander™
Cat5 Rackmount KVM Switches
Models: B072-008-1 and B072-016-1
WARRANTY
REGISTRATION
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Tripp Lite World Headquarters
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Note: Follow these installation and operating procedures to ensure correct performance and to prevent
damage to this unit or to its connected devices.
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1. Features 3
2. System Components 3
3. Compatibility 3
4. Conguration 3
4.1 Front Panel 3
4.2 Back Panel 4
5. Installation 4
5.1 Rackmount Considerations 4
5.1.1 Ambient Operating Temperature 4
5.1.2 Airow 4
5.1.3 Circuit Overloading 4
5.2 Rackmounting the NetCommander KVM 4
5.3 Pre-Installation Guidelines 4
5.4 Connecting the NetCommander KVM System 5
5.5 NetCommander Server Interface Unit (SIU) 5
5.5.1 PS/2 Server Interface Unit 5
5.5.2 USB Server Interface Unit 6
5.6 Connecting the Power Supply 6
5.7 Resetting the KVM Switch 6
5.8 Cascading NetCommander KVM Switches 7
6. Operation 8
6.1 Basic Operation 8
6.1.1 Pushbuttons 8
6.1.2 Keyboard Hotkeys 8
6.1.3 On-Screen Display (OSD) 8
6.2 On-Screen Display (OSD) Functions 8
6.3 On-Screen Display (OSD F2 Settings 9
6.3.1 General 9
6.3.2 Ports 11
6.3.3 Time 11
6.3.4 Users 12
6.3.5 Security 12
7. Software 13
7.1 Firmware Upgrade Computer Requirements 13
7.2 Firmware Upgrade Software Requirements 13
7.3 Performing a Firmware Upgrade 13
7.4 Physical Installation 13
7.5 Current Firmware Verication 13
7.6 Firmware Upgrade 16
8. Troubleshooting 17
9. USB/SUN Combo Keys 17
10. Specications 18
11. FCC Radio/TV Interference Notice 18
12. Warranty & Registration 19
12.1 1-Year Limited Warranty 19
12.2 Warranty Registration 19
2
Table of Contents
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• Access and control multiple computers from a single console
• Hot-swappable: disconnect and reconnect USB computers without rebooting
• Auto-scan: with variable time interval
• Compact design: 1U rack mountable
• Easy port selection using (1) On Screen Display (OSD), (2) front panel pushbuttons or (3) keyboard
Hotkeys key sequences
• Expandable: control up to 256 computers by adding additional KVM switches
• Simple cable management: use standard Cat5e/6 patch cord (maximum distance 100 ft) to connect to
each computer
• Multi-platform: supports PS/2 and USB computers/servers
• Optional B051-000 IP Remote Access Unit to access the NetCommander over IP
•TheNetCommanderCat5KVMSwitchconsistsof:
•B072-008-1(8-Port)orB072-016-1(16-Port)Cat5KVMSwitch
•Rackmounthardware
•1serialdownloadcable(DB9FemaletoRJ11Male)forfirmwareupgrade
•C13to5-15Ppowercord
•Owner’sManualCD
Accessories (available separately from Tripp Lite) include:
• Serverinterfaceunits(SIU)—PS/2(modelB078-101-PS2)orUSB(modelB078-101-USB)
• Cat5e/6cables(TrippLitemodelseries:N001-,N002-,N201-,N202-orN105-)
• The NetCommander Cat5 KVM Switch is compatible with:
• PS/2 and USB computers/servers
• Videoresolutionsupto1600x1200@75Hz
• All major operating systems
1. Features
4. Configuration
2. System Components
3. Compatibility
4.1 Front Panel
Figure 4.1 B072-016-1 NetCommander KVM front panel
1Port Select Buttons: Press these buttons to toggle back and forth between ports. Pressing both
"Select" buttons at the same time also performs a system reset.
2"Port Selected" LED: The "Port Selected" LED will illuminate above the port that is currently
selected.
3"CPU On" LED: The "CPU On" LEDs will illuminate for all ports that have a server connected
(server must be powered on).
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5. Installation
4
5.2 Rackmounting the NetCommander KVM
Use the L-shaped brackets and screws provided to mount the KVM in a server rack as
illustrated below.
Figure 5.2 Connecting the L-shaped bracket
Insert screws to
connect to rack
Insert screws to
connect to Switch
side panel
• Switch off all computers
• Ensure that the cables are not close to any sources of electrical noise interference such as fluorescent
lights, HVAC systems or motors
• Ensure that the distance between any computer and the KVM switch does not exceed 100 ft.
• Shut down all PS/2 computers. If you plug the keyboard and mouse connectors into an active PC, they
may not work.
5.3 Pre-Installation Guidelines
4. Configuration (continued)
The ambient operating temperature in the rack may be an issue and depends on the rack load and
ventilation. When installing the KVM switch in a closed or multi-unit rack assembly, make sure that the
temperature will not exceed the maximum rated ambient temperature.
Ensure that the airflow through the rack is not compromised.
When connecting the KVM switch to the supply circuit, consider the effect that overloading of circuits
might have on over-current protection and supply wiring.
Reliable grounding of all rack-mounted equipment must be maintained.
To protect against circuit overloading you should connect your Console KVM and attached computers/
servers to a Tripp Lite SmartPro™or SmartOnline®UPS System.
5.1 Rackmount Considerations
5.1.1 Ambient Operating Temperature
5.1.2 Airow
5.1.3 Circuit Overloading
Figure 4.2 B072-016-1 NetCommander KVM rear panel
4.2 Back Panel
1Power Socket: The power cord from the AC power source plugs in here.
2Firmware Upgrade Port:Inserttheincludedrmwareupgradecableheretodownloadrmware
upgrade data.
3CPU Port Section: Insert the Cat5/5e/6 cable from each PC or server.
4KVM Console Ports: The keyboard, monitor and mouse plug in here.
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5.4 Connecting the NetCommander KVM System
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5. Installation (continued)
The Server Interface Unit receives power from the connected computer. In the case of the
NetCommanderPS/2ServerInterfaceUnit(B078-101-PS2),powerisdrawnfromthekeyboardport.In
thecaseoftheNetCommanderUSBServerInterfaceUnit(B078-101-USB),powerisdrawnfromthe
USB port. SIUs allow a computer/server to be located up to 100 ft. from the KVM switch.
5.5 NetCommander Server Interface Unit (SIU)
Figure 5.5.1 NetCommander PS/2 Server Interface Unit
SIU = Server Interface Unit
5.5.1 PS/2 Server Interface Unit
NetCommanderB072-016-1KVMSwitch
Cat 5e/6 Cable Cat 5e/6 Cable
SIU
SIU
SIU
Connecting a NetCommander PS/2 Server Interface Unit (B078-101-PS2)
1. ShutdownthecomputerbeingconnectedtotheB078-101-PS2(SIU)
2. ConnecttheB078-101-PS2VGAconnectortothecomputersVGAport
3. ConnecttheB078-101-PS2PS/2KeyboardconnectortothecomputersPS/2Keyboardport
4. ConnecttheB078-101-PS2PS/2MouseconnectortothecomputersPS/2Mouseport
5. ConnectoneendoftheCat5e/6patchcabletotheRJ45portontheB078-101-PS2*
6. ConnecttheotherendoftheCat5e/6patchcabletothedesiredRJ45CPUport*
7. Repeat these steps for each additional PS/2 computer/server you are connecting to the KVM
*Cat5e/6cableshouldbenolongerthan100ft.
Up to 100 ft.
SIU
To computer's
mouse port
To computer's
keyboard port
To computer's
VGAport
Figure 5.4 NetCommander KVM system connections
Connect each computer to the KVM using a Server Interface Unit (SIU) and Cat5e/6 patch cable.
Figure5.3illustratestheconnectionoptions.
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5. Installation (continued)
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers.
5.6 Connecting the Power Supply
To reset the KVM switch, press both "Select" buttons on the front panel simultaneously. The Server
Interface Units are unaffected by this reset.
5.7 Resetting the KVM Switch
Connecting a NetCommander USB Server Interface Unit (Model # B078-101-USB)
1. ConnecttheB078-101-USBVGAconnectortothecomputersVGAport
2. ConnecttheB078-101-USBUSBconnectortothecomputersUSBport
3. ConnectoneendoftheCat5e/6patchcabletotheRJ45portontheB078-101-USB*
4. ConnecttheotherendoftheCat5e/6patchcabletothedesiredRJ45CPUport*
5. Repeat these steps for each additional USB computer/server you are connecting to the KVM
*Cat5e/6cableshouldbenolongerthan100ft.
Figure 5.4.2 NetCommander USB Server Interface Unit
SIU = Server Interface Unit
5.5.2 USB Server Interface Unit
Up to 100 ft.
ToVGAport To USB port
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Figure 5.9 Cascading NetCommander KVM Switches
SIU = Server Interface Unit
5. Installation (continued)
To cascade two or more NetCommander KVM Switches, follow the instructions below. You can connect
up to 256 computers/servers in a complete 2-level installation. Note: The distance between the first- and
second-level KVMs, and between the second-level KVMs and connected computers, cannot total more
than 100 ft.
1. ConnectaCPUportontheNetCommanderKVMSwitchtoaB078-101-PS2SIUusingaCat5e/6
cable
2. ConnecttheB078-101-PS2'sVGAconnectortotheVGAconsoleportoftheNetCommanderKVM
Switch being cascaded
3. ConnecttheB078-101-PS2'skeyboardandmouseconnectorstothePS/2consoleportsonthe
NetCommander KVM Switch being cascaded
4. Repeat steps 1 through 3 for each additional NetCommander KVM Switch being cascaded
5. ConnectanyUSBserverstothecascadedB072-SeriesKVMSwitchusingtheB078-101-USB
6. ConnectanyPS/2serverstothecascadedB072-SeriesKVMSwitchusingtheB078-101-PS2
Note: In order to access the cascaded KVM's OSD, you must change the cascaded KVM's Hotkey (see
page 10 for details). Once the cascaded NetCommander KVM Switch is accessed, the only way to
access the cascaded KVM's ports is via the cascaded KVM's keyboard Hotkeys or OSD. If the cas-
caded KVM's OSD security is set to On, the only way to access the cascaded KVM's ports is by
using your password to access the OSD.
5.8 Cascading NetCommander KVM Switches
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6. Operation
6.1 Basic Operation
6.2 On-Screen Display (OSD) Functions
The NetCommander KVM Switch provides three methods for accessing connected computers;
Pushbuttons, Keyboard Hotkeys and On-Screen Display (OSD).
Press the pushbuttons on the front panel of the KVM to toggle between the connected computers.
6.1.1 Pushbuttons
6.1.2 Keyboard Hotkeys
Keyboard hotkeys allow you to toggle between ports using the keyboard. To access the first accessible
port after the currently selected port, press and release the [Shift] key, and then press and release the plus
[+] key. To access the first accessible port prior to the currently selected port, press and release the
[Shift] key, and then press and release the minus [-] key.
6.1.3 On-Screen Display (OSD)
To access the OSD, press and release the [Shift] key twice. When activated, the OSD main page opens
with the port list displayed. Ports that have a powered-on computer connected to them will be displayed
using Blue text. Ports that do not have a computer connected to them, or that have a powered-off com-
puterconnected,willbedisplayedusingGraytext.Bydefault,portsthataredisplayedinGraywillnotbe
accessible to the user. If you want to be able to access these ports, you must turn off the Auto Skip setting
in the General section of the OSD. (See the General section under On-Screen Display OSD F2 Settings
for details).
Selecting a Port
To select a port in the OSD main page, use the [ ] and [ ] keys to highlight the desired port, and then
press the [Enter] key.
The OSD main menu displays the various functions that can be performed using keyboard keys. These
functions are described in the following sections.
F1 – HELP
Pressthe[F1]keytoaccesstheHELP screen. The HELP screen displays the functions that are available,
and what keys are used to activate them.
F2 – SETTINGS
Pressthe[F2]keytopulluptheOSDSETTINGSscreen.FromthisscreenyoucanconguretheKVM
and add/edit user accounts. The F2 – SETTINGS section is described in detail in the On-Screen Display
(OSD) F2 Settings section.
F4 – SCAN
Pressthe[F4]keytoinitiateanAutoScan.Wheninitiated,anAuto Scan automatically switches between
accessible ports at a pre-determined time interval. By default, each port is scanned for 30 seconds. The
scan interval can be edited in the Time settings screen. (See Time section under On-Screen Display OSD
F2 Settings for details) During an Auto Scan,pressthe[F4]keytostopthescanatthecurrentlyselected
port.
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6.3 On-Screen Display (OSD) F2 SETTINGS
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6. Operation (continued)
6.3.1 General
F5 – TUNING
As computers are located further away from the KVM switch, the video can become distorted. In the event
you are experiencing poor video quality, the TUNINGfunctioncanbeusedtocorrectit.Pressthe[F5]
key to display the currently selected port, with the TUNINGbardisplayed.Usethe[←]and[→]keysto
makethenecessaryadjustments.Whenyouarenished,pressthe[Esc]keytogobacktotheOSD.Note:
Tuning is performed on a port-by-port basis. You will need to adjust each port individually.
F6 – MOVE LABEL
By default, the label that displays each ports Port Name appears in the top-center of the screen, but it can
bemovedanywhereonthescreenthatyouwant.Pressthe[F6]keytodisplaythecurrentlyselectedport
anditslabel.Usethe[↑],[↓],[←]and[→]keystomovethelabeltothedesiredlocation,andthenpress
the [Esc] key to go back to the OSD. Note: Setting the label location is performed on one port at a time.
You can move the label to different locations on different ports.
F10 – NEW MONITOR – DDC2
In the event that one of the connected computers does not display an image on the console monitor
(e.g.Yougettheerrormessage‘UnabletoDisplayVideoMode’),youmayneedtoupdatetheDDC
information being used by the console monitor. To do this, follow the steps below.
1. RemovetheSIUVGAconnectorsfromtheconnectedcomputers,whileleavingthePS/2and/orUSB
connectors plugged in.
2. OpentheOSDmainmenuandpressthe[F10]key.TheOSDwillashthemessage“PleaseWait.”
When that message disappears, the update is complete.
3. ReconnecttheSIUVGAconnectorstotheconnectedcomputers.Youshouldnowbeabletodisplay
video from all of the remote computers.
Setting Description
Security By default, the Security setting is turned off. To activate the Security setting,
highlight it and press the [Spacebar]. Upon pressing the [Spacebar], you will be
prompted to enter the administrator password in order to change the Security set-
ting.ThedefaultadministratorpasswordisADMIN.Forsecuritypurposes,itis
recommended that you update the administrator password to something unique.
(See the Security Settings section for details) Note: When security is activated,
the keyboard hotkey commands are disabled, leaving the OSD as the only way
for you to locally access the connected computers. Upon pressing the [Shift]
[Shift] invocation command, you will be prompted to enter your password before
the OSD can be accessed. The security settings in this OSD are exclusive to the
local console, and do not affect the remote access security settings.
Pressthe[F2]keytopulluptheOSD SETTINGSscreen.FromthisscreenyoucanconfiguretheKVM
and add/edit user accounts. The pages that follow describe the sections of the F2 SETTINGS page, and
the settings included in them. Note: When local security is turned on, the KVM administrator is the only
one that can access the F2SETTINGS page.
Highlight the General option and press the [Enter] key to open the GENERAL SETTINGS page. This page
allowsyoutoturntheKVMslocalsecuritysettingson/off,aswellastoconguresomeofthebasicKVM
settings. The table below describes the settings found in this page.
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
Hotkey By default, the hotkey used in keyboard hotkey commands and to open the OSD
is the [Shift] key, but this can be changed to any of the four options below. To
toggle between commands, highlight the Hotkey option and press the [Spacebar]
key.
(SH-SH)
• Pressandreleasethe[Shift]keytwicetoopentheOSD.
• Pressandreleasethe[Shift]key,andthenpressandreleasetheplus[+]key
to switch to the next accessible port.
• Pressandreleasethe[Shift]key,andthenpressandreleasetheminus[-]keyto
switch to the previous accessible port.
(CL-CL)
• PressandreleasetheLeft[Ctrl]keytwicetoopentheOSD;or,pressand
release the Right [Ctrl] key, and then press and release the Left [Ctrl] key.
• Pressandreleaseeither[Ctrl]key,andthenpressandreleasetheplus[+]key
to switch to the next accessible port.
• Pressandreleaseeither[Ctrl]key,andthenpressandreleasetheminus[-]key
to switch to the previous accessible port.
(CLF11)
• Pressandreleaseeither[Ctrl]key,andthenpressandreleasethe[F11]keyto
open the OSD.
• Pressandreleaseeither[Ctrl]key,andthenpressandreleasetheplus[+]key
to switch to the next accessible port.
• Pressandreleaseeither[Ctrl]key,andthenpressandreleasetheminus[-]key
to switch to the previous accessible port.
(PRSCR)
• Pressandreleasethe[PrintScreen]keyoncetoopentheOSD.
• Whenyouchoose[PrintScreen]asyourhotkey,thekeyboardhotkeycom-
mands are disabled, leaving the OSD as the only way to access the connected
computers.
Autoskip By default, the Autoskip setting is enabled, which prevents users from access-
ingportsthateitherdon’thaveacomputerconnectedtothem,orthathavea
powered-off computer connected to them. To toggle this setting on/off, highlight
it and press the [Spacebar] key.
Serial Port By default, the Serial Portsettingisenabled,whichallowsalocalrmware
upgrade to be performed. To toggle this setting on/off, highlight it and press the
[Spacebar] key. Note: This setting affects the rmware upgrade port only, and
has nothing to do with the Serial port on the back of the unit.
Keyboard Language By default, the Keyboard Language setting is set to US English, but it can
bechangedtoFrench (FR) or German (DE). To toggle between these three
language settings, highlight the Keyboard Language setting and press the
[Spacebar] key.
Switch Name By default, the switch name is NETCOMMANDER 16IP, but this can be
changed. Simply move the OSD cursor to the Switch Name and type in the
desiredname.Deleteanycharactersthatyoudon’twant.TheSwitch Name can
beupto18charactersinlength,withspacescountingascharacters.
F7–Defaults YoucanrestorethedefaultsettingsofthelocalOSDbypressingthe[F7]key.
Whenpressed,youwillbepromptedtoconrmthatyouwishtocontinue.If
yes, press the [Y] key to restore the default values. Note: All of the local OSD
settings, including Security and User Settings, will be restored.
201107078 93-2520.indd 10 8/3/2011 4:38:30 PM