Tripp Lite SmartOnline AGPS8294 Series User manual

SUINT1000LCD2U
(Series Number: AGPS8294)
SUINT1500LCD2U
(Series Number: AGPS8295)
SUINT2200LCD2U
(Series Number: AGPS7958)
SUINT3000LCD2U
(Series Number: AGPS7959)
SU3000LCD2UHV
(Series Number: AGPS8296)
Quick
Start Guide—
Page 7
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Owner’s Manual
SmartOnline®
Single-Phase Rackmount Online UPS Systems
with Built-in LCD Monitoring & Control Screen
Not suitable for mobile applications.
1. Overview 2
Parts List 2
Additional Accessory Options 2
Model Specific Accessories 2
2. Important Safety Instructions 2
3. UPS Circuit Block Diagram 3
4. Installation 4
Rack Mounting 4
Tower Mounting 5
Smart Battery Communications 6
Connection
5. Basic Connections 7
and Start-Up
Quick Start Guide 7
6. Features 9
Front Panel Controls, LEDs and 9
LCD Screen
Rear Panel Features 9
7. Operations 11
LCD Front-Panel Display and Controls 11
Front Panel Button Functions 12
Home Screen Layout 12
Power Strategy Selection Options 13
Front Panel LCD Selection and 14
Configuration Options
Configuring External Battery Packs 18
8. Optional Connections 20
9. Troubleshooting and Event Log 23
10. Internal Battery Replacement 25
11. Storage and Service 26
12. Product Registration and 27
Regulatory Compliance
Español 28
Français 55
Русский 82
Deutsch 109
NOTE: External battery pack options require configuration using front panel LCD interface or via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software.
1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
Copyright © 2019 Tripp Lite. All rights reserved. SmartOnline®is a trademark of Tripp Lite. For latest updates, please visit tripplite.com
WARRANTY REGISTRATION
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Owner’s Manual
Owner’s Manual
2
Important Safety Instructions
Overview
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the installation, operation and storage of all
Tripp Lite UPS Systems. Failure to heed these warnings may affect your warranty.
UPS Location Warnings
• Install your UPS indoors, away from excess moisture or heat, conductive contaminants, dust or direct sunlight.
• For best performance, keep the indoor temperature between 0º C and 40º C.
• Leave adequate space around all sides of the UPS for proper ventilation.
• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner will seriously inhibit the
unit’s internal cooling, eventually causing product damage not covered under warranty.
Tripp Lite SmartOnline Rackmount UPS Systems with interactive LCD interface feature online, double-conversion UPS protection with full-
time sinewave output and zero transfer time suitable for all advanced networking applications. Each system provides long running battery
support with optional extended-run and Web communications ability. Built-in interfaces include USB, RS-232 serial and Emergency
Power Off (EPO). The interactive front panel LCD screen provides detailed UPS status, preset and control options. Optional max efficiency
and auto-adaptive power strategy options enable high-efficiency operation with reduced power consumption and BTU heat output.
Parts List
UPS System Bolt-on Mounting Ears (2) 4-Post Rail Kit
USB Cable RS-232 Cable Owner’s Manual
Additional Accessories (All Models; Optional)*
• SNMPWEBCARD: Internal network interface card for SNMP/Web control and monitoring
• WEBCARDLX: Web Management Accessory Card
• 2POSTRMKITWM: Supports rackmount UPS and battery packs in 2-post rackmount or wall-mount configurations
• 2-9USTAND: Supports rackmount UPS and battery packs in upright tower configuration
* Select models are also shipped with optional Input/Output adapter cables.
Model Specific Accessories (Optional)*
UPS Model SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U SUINT3000LCD2U / SU3000LCD2UHV
“SMART” External
Battery Packs** BP24V36-2US BP36V27-2US BP48V27-2US BP72V18-2US
“NON-SMART” External
Battery Packs**
BP24V15RT2U (limit 1)
BP24V28-2U (limit 1)
BP24V70-3U
BP36V15-2U (limit 1)
BP36V42-3U
BP48V24-2U (limit 1)
BP48V60RT3U
BP72V15 (limit 1)
BP72V28RT3U
*Visit the specification page for your UPS system at tripplite.com for detailed extended runtime data and additional accessory options.
** For External battery configuration, see the Operations section for options and configuration method. SMART battery packs are automatically detected by the UPS.

3
Important Safety Instructions
UPS Circuit Block Diagram
UPS Connection Warnings
• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the UPS into itself; this will damage the UPS.
• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS’s ground connection.
• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be voided if anything other than Tripp Lite surge
protectors are used to connect your UPS to an outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must provide clean, filtered, computer-grade output.
• The mains socket outlet that supplies the UPS should be near the UPS and be easily accessible.
• To remove AC voltage from the UPS, pull the plug from the socket outlet.
Equipment Connection Warnings
• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of
the life support equipment or to significantly affect its safety or effectiveness is not recommended.
• Do not connect surge protectors or extension cords to the output of your UPS. This might damage the UPS and may affect the surge
protector and UPS warranties.
• Connect the UPS to an outlet that is adequately protected against excess currents, short circuits and earth faults, as part of the
building installation. The outlet protection for the UPS should be in series with the mains input.
• To reduce the risk of fire, connect only to a circuit that has branch circuit over current protection with an ampere rating in accordance
with the National Electrical Code®(NEC®), ANSI/NFPA 70 or your local electrical code. In Europe, the circuit breaker must meet the
IEC/EN 60934 standard and have a contact air gap of at least 3 mm. The recommended circuit breaker rating for building installation
is 240V/20A and must meet the rated short circuit capacity of at least 1 KA.
Battery Warnings
• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not dispose of
the batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn
off the UPS before performing battery replacement. Use tools with insulated handles. There are no user-serviceable parts inside the
UPS. Battery replacement should be performed only by authorized service personnel using the same number and type of batteries
(Sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or visit tripplite.com/
UPSbatteryrecycling for recycling information. Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges
(R.B.C.).Visit Tripp Lite on the Web at tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.
Note: For External battery configuration, see the Operations section for options and configuration method. SMART BATTERY PACKS are automatically detected by the UPS.

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4
Installation
Rack Mounting
Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the fitness of hardware and
procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your rack or
rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for
all applications.
4-Post Mounting
1The included plastic pegs Awill temporarily support the empty
rackmount shelves Bwhile you install the permanent
mounting hardware. Insert a peg into the third hole from the
top on the front end of each bracket. On the rear end, insert a
peg into the center hole. (Each front bracket has 6 holes and
each rear bracket has 5 holes.) The pegs will snap into place.
After installing the pegs, expand each shelf to match the depth
of your rack rails. The pegs will fit through the square holes in
the rack rails to support the shelves. Refer to the rack unit
labels to confirm that the shelves are level in all directions.
Note: The support ledge of each shelf must face inward.
2Remove the pegs at the front end of each bracket. Secure the
shelves Bto the mounting rails permanently using the
included screws and cup washers Cas shown. Place 2 screws
at the front of each rail (4 total) and 2 screws at the back of
each rail (4 total). Tighten all screws before proceeding.
Note: The rear pegs can be left in for installation, but the front ones must be
removed before the bracket is secured by screws.
WARNING!
Do not attempt to install your UPS until you have
inserted and tightened the required screws. The plastic
pegs will not support the weight of your UPS.
3Attach your UPS’s mounting brackets Dto the forward
mounting holes Eof the UPS using the included hardware F.
The mounting bracket “ears” should face forward.
4With the aid of an assistant (if necessary), lift your UPS and
slide it into the shelves. Attach the UPS mounting brackets to
the forward mounting rails with user-supplied screws and
washers G. Tighten all screws securely.
2-Post Mounting
If you mount 2U UPS models in 2-post racks, they require the addition of a Tripp Lite 2-Post Rackmount Installation Kit (model:
2POSTRMKITWM, sold separately). See Installation Kit owner’s manual for installation procedure.

5
Installation
Tower Mounting
Your UPS can be mounted in an upright tower position with
optional base stands sold separately by Tripp Lite (model:
2-9USTAND). When mounting the UPS on adjustable base stands,
make sure that the control panel is toward the top. The control
panel may be rotated to make it easier to read. Remove the 4
front screws from the front panel and take it off. Pinch the tabs
located on the sides of the LCD panel, and then rotate it. Replace
the front panel and secure it. Front panel setup should be
operated by service personnel only.
WARNING!
All UPS systems are extremely heavy. Use caution when
lifting and mounting. User must properly stabilize the UPS
when lifting and mounting.
UPS Model SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U SUINT3000LCD2U / SU3000LCD2UHV
UPS Dimensions
(H x W x D) 8.6 x 43.8 x 39.6 cm 8.6 x 43.8 x 49.6 cm 8.6 x 43.8 x 49.6 cm 8.6 x 43.8 x 61.6 cm
Operating Altitude: 0 to 3000 m

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Installation
Smart Battery Communications Connection
Your UPS supports automatic detection of its internal batteries and up to 6 external SMART BATTERY PACKS. Prior to powering up the
UPS from AC mains power, you must connect the internal SMART BATTERY communication cable in the following manner:
1Remove the 4 front screws from the front bezel and take it off. 2Loosen the 2 screws securing the front plate.
3Open the front plate. 4Connect the SMART BATTERY communication cable. Close the
front plate.
5Tighten the 2 screws to secure the front plate. 6Replace the 4 front screws to secure the bezel.
EXTERNAL BATTERY CONFIGURATION NOTE
If external battery packs are to be used with this UPS, install them following the mounting/installation documentation included with each
battery pack. External battery pack installation requires the UPS be configured one of two ways:
1. Via the UPS front panel LCD interface
2. Via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software
This UPS is factory programmed with discharge curves and charging profiles for external battery pack configurations accessible using the
UPS front panel LCD interface. Additional battery pack options using larger or multiple external battery packs are also supported, but
require configuration using Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software and a serial port connection to the UPS.

ESC
SETUP
Power Strategy
Auto-Adaptive
Max Efficiency
Max Quality
Freq. Regulation
Freq. Conv. To 60Hz
Freq. Conv. To 50Hz
Back Select Apply
1
ESC
SETUP
Language
English
Back Next
ESC
SETUP
Password Setup
00 0 0
Back Select Next
ESC
SETUP
Output Voltage
200 Vac
208 Vac
220 Vac
230 Vac
240 Vac
Back Select Apply
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Basic Connection and Start-Up
1Plug your UPS line cord into an electrical outlet
Your UPS must be connected to a dedicated circuit of sufficient
amperage.
Refer to the rating table labelled on the UPS for more details.
2Select your Language
When your UPS is plugged in for the first time, the INPUT AC
LED will light up and the front panel LCD screen will request a
language selection.
Using the UP / DOWN buttons , select your language
preference, then press the NEXT button.
The interface will confirm your selection and provide options to
go back (press BACK ESC ) or to go to the next step
(press NEXT ).
Quick Start Guide - First Time UPS Power-On
3Select your Power Strategy
Next, the UPS will prompt you to pick the desired POWER
STRATEGY.
Using the UP / DOWN buttons, select your POWER
STRATEGY preference and press the APPLY button.
See the Power Strategy Selection Options and UPS
Operating Modes sections under the Operations section for
operating characteristics of each power strategy.
4Select your Password
Next, the UPS will prompt you to pick the desired PASSWORD.
Using the UP / DOWN buttons, select the first digit of
your desired password and press the NEXT button to
advance to the second digit. Repeat for digits 2 through 4.
Note: To quickly set the password to “0 0 0 0” press the NEXT button 4 times.
5Select UPS Output Voltage
Next, the UPS will prompt you to select the desired OUTPUT
VOLTAGE.
Using the UP / DOWN buttons, select the UPS output
voltage, then select APPLY .

9
Your model and outlet may differ.
8
ESC
SETUP
Batt Age Alert
Months:36
Back Select Apply
ESC
SETUP
Audible Alarm
Enabled
Disabled
Back Select Apply
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Basic Connection and Start-Up
6Select UPS Battery Age Alert
Next, the UPS will prompt you to select the timing of the
BATTERY AGE ALERT.
Using the UP / DOWN buttons, select the timing of the
battery age alert in months, then press APPLY .
7Select Audible Alarm ENABLE / DISABLE status
Next, the UPS will prompt you to select the alarm ENABLE /
DISABLE status.
Using the UP / DOWN buttons, select the alarm ENABLE /
DISABLE status, then press APPLY .
Note: Disabling the alarm prevents the audible alarm from sounding during
power failures and UPS fault conditions only. The alarm will still “chirp” to
confirm operator input via the front panel LCD navigation buttons when the alarm
is set to disable.
8Plug your equipment into the UPS
Your UPS is designed to support network, server and computer
equipment only.
9Turn your UPS on
Press and hold the POWER button for 3 seconds and
release as the alarm begins to sound.
The UPS will then go through a series of diagnostic checks
before turning on output power. Once the UPS reports the
operating status of NORMAL / LOAD PROTECTED with the
configured POWER STRATEGY enabled, your UPS can
immediately be put into service to provide reliable protection
from a wide variety of power problems.

9
Features
Before installing and operating your UPS, familiarize yourself with the locations and function of the features of each component.
Front Panel Controls, LEDs and LCD Screen
Rear Panel Features
1Input Cord Connection: This connects to AC power via a user-supplied cord with country-specific plug or permanently attached
power cord.
2AC Receptacles (varies by model): These output receptacles provide connected equipment with pure sine-wave AC output during
normal operation and battery power during blackouts and severe brownouts. Power provided by these outlets is filtered to protect
connected equipment against damaging surges and line noise. The receptacles are divided into numbered load banks, as labeled on
the unit. Using PowerAlert software and cabling, load banks one and two may be individually turned off and on from a remote
location, allowing users to reset or reboot connected equipment.
3Telephone or Telephone/Network Protection Jacks: These jacks protect your equipment against surges over a telephone line or
telephone/network data line. Connecting your equipment to these jacks is optional. Your UPS will work properly without this
connection.
Note: Not compatible with PoE (Power Over Ethernet) applications.
4Communications Ports (USB or RS-232): These ports connect your UPS to any workstation or server. Use with Tripp Lite’s
PowerAlert Software and included cables to enable your computer to automatically save open files and shut down equipment during
a blackout. Also use PowerAlert Software to monitor a wide variety of AC line power and UPS operating conditions. Consult your
PowerAlert Software manual or contact Tripp Lite Customer Support for more information. The 9-pin RS-232 port also supports dry-
contact communications. See USB & RS-232 Serial Communications in the Optional Connections section for installation
instructions.
5EPO (Emergency Power Off) Port: Your UPS features an EPO port that may be used to connect the UPS to a contact closure
switch to enable emergency inverter shutdown. See Optional Connections section for details.
6Accessory Slot: Remove the small cover panel from this slot to use optional accessories to remotely monitor and control your UPS.
Visit tripplite.com to see a full list of accessories, including the WEBCARDLX for remote control and UPS monitoring, as well as a
wide variety of network management and connectivity products.
7External Battery Pack Connector (configuration varies by model): Your UPS supports the use of optional Tripp Lite external
battery packs for additional runtime. See Model Specific Accessories section under the Overview section for compatible models
and limitations and Configuring External Battery Packs section under Operations section for configuration instructions.
Note: External battery pack options require configuration using front panel LCD interface or via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software.
8Ground Screw: Use this to connect any equipment that requires a chassis ground.
9External Battery Detection Port: For external batteries with communication built-in, plugging the battery communication cable
into this port will allow the UPS to automatically detect the external battery.
The graphical LCD on the front panel contains a wide range of UPS
operating conditions and diagnostic data. It also displays UPS
settings and options when viewing the UPS setup screens. The five
buttons below the LCD can be used to navigate the various
information, configuration and UPS control screens by following the
on-screen prompts and selection options. Additional LED indicators
above the LCD screen also provide at-a-glance status of AC input
source, availability of output, battery status, and warning/fault status.
See Operations section for detailed descriptions of LCD functions,
buttons and LEDs.

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Features
SUINT1500LCD2U
SUINT2200LCD2U
SUINT3000LCD2U
SU3000LCD2UHV
SUINT1000LCD2U

LCD Screen
Escape
AC Input LED (Green)
Page Up/Page Down
Fault LED (Red)
On/Off
AC Output LED (Green) Battery Mode LED (Yellow)
Enter
11
Operations
This section explains how to use your Tripp Lite Online UPS System, including front-panel LCD operation, operating modes, UPS startup
and shutdown, transferring between modes, setting power strategy, and configuring bypass settings, load segments and battery settings.
LCD Front-Panel Display and Controls
There is a 5 button graphical LCD screen with additional LED indicators on the front of the UPS that provides information on UPS status,
load level information, event information, measurements, settings and a wide variety of UPS configuration and power strategy options.
LED Front Panel Indicators
There are 4 LEDs above the front panel LCD screen that offer information on AC INPUT, BYPASS, AC OUTPUT, BATTERY MODE and UPS
FAULT status.
AC INPUT indicator
On AC input is available AND AC input is WITHIN the configured ECONOMY / BYPASS mode range.
When this LED is ON SOLID, AC input is of adequate quality for UPS operation in BYPASS or ECONOMY MODE.
Flashing AC input is available AND AC input is OUTSIDE the configured BYPASS mode range.
When this LED is ON FLASHING, AC input is not of adequate voltage or frequency for UPS operation in BYPASS or
ECONOMY MODE.
Off AC input is NOT available.
When this LED is OFF, AC input is not available.
AC OUTPUT indicator
On UPS AC output is ON
UPS output is available at the UPS output receptacles.
Off UPS AC output is OFF
UPS AC output is not available.
BATTERY MODE indicator
On UPS is running in battery mode
UPS batteries are discharging as the UPS runs in battery mode. Also lights momentarily during self-test operation.
Flashing UPS is running in battery mode - Low battery warning
UPS batteries are discharging as the UPS runs in BATTERY mode and are becoming low. The indicator will flash at
2 second intervals to report LOW BATTERY and 0.5 second intervals to report BATTERIES ARE NEAR FULLY
DISCHARGED and the UPS is near shutdown.
UPS FAULT indicator
On UPS is experiencing a pre-defined fault state
See front panel display for explanation of error state or code information. See on-screen instructions and manual
for troubleshooting tips.
Off Normal
UPS is not reporting fault conditions when this indicator is OFF.

ESC
SETUP
Online
<Battery> <Load>
Max Efficiency
0.5 KW
0.5 KVA26.1VDC
ESC
SETUP
Load Protected
<Battery> <Load>
Enabled
0.5 KW
0.5 KVA26.1VDC
Normal Mode Home Screens
Operating Mode Protection Status
Battery Charge % Output Load %
Battery Charge
“Bars” Output Load
(Kilowatts)
Battery Voltage Output Load
(KVA)
Power Strategy
Output Load
“Bars”
Power Strategy
(Continued)
12
Operations
Front Panel Button Functions
There are 5 front panel buttons that offer UPS control and configuration options. To navigate the various information, configuration and
UPS control screens, use the 5-button front panel interface and follow the on-screen prompts and selection options.
Power On / Off Button: This control offers three main functions: Power-On, Power-Off and Clear UPS Fault.
To turn the UPS ON into a protected operating mode, press and hold this button for 3 seconds as the UPS is connected to
input AC power. Release the button when the alarm begins to sound and the UPS will startup into the last configured power
strategy.
To “cold start” the UPS on into battery mode during power failure conditions, press and hold this button for 3 seconds.
Release the button when the alarm begins to sound and the UPS will startup in battery mode.
To turn the UPS OFF as it’s running in battery or protected mode, press and hold this button for 3 seconds. Release the
button when the alarm begins to sound. The UPS will turn off AC output. Once AC output is off, disconnect input power to the
UPS and the UPS will power off completely.
To CLEAR UPS FAULT, press and hold this button as directed on-screen for 3 seconds. The UPS will clear the fault conditions
and return to standby or bypass mode.
ENTER Button: This control is used to make selections, confirm options and move forward to the next selection as the UPS is
configured in setup mode. Press this button as directed on-screen in Setup mode to Enter, Confirm or Move Forward in the
configuration process.
UP / DOWN Buttons: These controls offer two main functions: “Up” and “Down” directional control, plus enter / exit setup
mode (when pressed simultaneously). These buttons are used to navigate setup-mode menu options and scroll up or down to
view screen contents as necessary.
To ENTER or EXIT UPS SETUP MODE, press these two buttons simultaneously for 3 seconds. Release the button when the
alarm begins to sound. The UPS will automatically enter setup mode if both buttons are pressed during LCD display modes.
The UPS will automatically exit setup mode if both buttons are pressed as the UPS runs in UPS setup mode.
ESCAPE Button: This control offers three main functions: Alarm Cancel, Clear Fault and Back / Cancel operations.
To CANCEL UPS ALARM, press this button. If a new alarm condition occurs, the alarm will sound again.
To CANCEL or GO BACK ONE LEVEL, press this button as directed on-screen in Navigation and Setup modes.
Home Screen Layout
The UPS front panel LCD screen is set up to provide continuous UPS operating information using NORMAL MODE and BATTERY MODE
home-screens that continuously report operating mode, protection status, power strategy and a number of battery and load-level
operating parameters.

13
Operations
Power Strategy Selection Options
Tripp Lite SmartOnline LCD UPS systems offer several built-in power strategy options that enable the UPS to optimize performance to
meet user needs for MAXIMUM POWER QUALITY, MAXIMUM EFFICIENCY, and FREQUENCY REGULATION or FREQUENCY CONVERSION
operation. An additional AUTO-ADAPTIVE power strategy combines the benefits of high-efficiency and maximum power quality. Each
power strategy option enables the UPS to automatically shift between specific operating modes as power and UPS status dictates.
Available power strategy options include:
• Auto-Adaptive Power Strategy enables the UPS to automatically switch between ONLINE MODE and ECONOMY MODE as dictated by
the quality and reliability of UPS input power. If the UPS does not experience a power failure in a week’s time (not including UPS self-
test) the UPS will automatically switch to ECONOMY MODE. If a power failure occurs, the UPS will maintain output in BATTERY MODE.
When power is restored, the UPS will repeat the cycle by running in ONLINE MODE until there are no power failures for one week’s
time.
•Max-Efficiency Power Strategy enables the UPS to run continuously in ECONOMY MODE anytime incoming AC power is within the
configured bypass low/high voltage range. If UPS input voltage is outside the configured bypass range, the UPS will automatically
switch to ONLINE MODE until AC input voltage is restored within the configured bypass voltage range. This is similar to Auto-Adaptive
Power Strategy, except transfer to ECONOMY MODE is immediate as voltage levels recover. There is no one-week time period of power
failure free operation required in order for the UPS to return to ECONOMY MODE operation.
• Max-Quality Power Strategy enables the UPS to run continuously in ONLINE MODE the entire time incoming AC power is within the
range for online mode operation. The UPS will remain operating continuously in Online Double-Conversion mode, providing the highest
quality output power with zero transfer time. Auto-bypass mode is available during UPS failure modes when AC input is within the
bypass range.
• Frequency Regulation Power Strategy is similar to Max-Quality Power Strategy, except the UPS will actively regulate output
frequency within +/-0.05Hz of the 50 or 60Hz nominal frequency measured on startup. The UPS will remain operating continuously in
Online Double-Conversion mode, providing the highest quality output power with zero transfer time. Auto-bypass mode is available
during UPS failure modes when AC input is within the bypass range.
• Frequency Conversion to 60Hz & Frequency Conversion to 50Hz Power Strategies are similar to Max-Quality power strategy,
except the UPS will actively regulate output within +/-0.05Hz of the 50Hz (Freq. Conv. to 50Hz setting) or 60Hz (Freq. Conv. to 60Hz
setting). Auto-bypass is not available in FREQUENCY CONVERSION mode. Typical applications include converting 50 to 60Hz (or 60 to
50Hz) for sensitive electronic devices.
Note: Maximum power supported in Frequency Regulation/Conversion modes is derated by 30%.
UPS Operating Modes
Tripp Lite SmartOnline UPS systems are able to automatically switch between operating modes under conditions specified in the
configured Power Strategy. The UPS continuously indicates status using front panel LEDs and the interactive LCD viewing screen.
• Battery Mode is the UPS system’s automatic response to power failures and voltage variations outside of the online voltage range. In
BATTERY MODE, the UPS maintains sine wave AC output power from battery reserves. Once power is restored, the UPS will return to
the protected operating mode as dictated by the configured power-strategy and input power conditions.
• Online Mode (also known as ONLINE, DOUBLE CONVERSION MODE) offers the highest level of UPS equipment protection. In ONLINE
MODE, the UPS actively regenerates power from AC to DC, then from DC to AC to provide continuously regulated AC output within 2%
of the selected nominal output voltage with zero transfer time as the UPS switches between ONLINE and BATTERY modes.
• Economy Mode offers power saving operation with the highest level of UPS operating efficiency. In ECONOMY MODE, the UPS saves
energy by turning off the online, double-conversion process whenever input power is within the ECONOMY MODE voltage range. If line
voltage falls outside of the ECONOMY MODE, the UPS will respond by automatically switching to ONLINE MODE until line voltage
recovers.
• Frequency Regulation Mode gives the UPS the ability to correct frequency variations present on UPS input power. See Power
Strategy Selection Options section for details.
• Frequency Conversion to 60Hz and Frequency Conversion to 50Hz Modes give the UPS the ability to convert frequency from
50Hz to 60Hz (or 60Hz to 50Hz). See Power Strategy Selection Options section for details.
Note: Maximum power supported in Frequency Regulation/Conversion modes is derated by 30%.
• Bypass Mode offers filtered and unregulated power to connected equipment.

14
Operations
Power Strategy Operating Features and Supported UPS Operating Modes
The configured UPS Power Strategy provides a framework for UPS operation as it switches between operating modes as dictated by
power events and UPS status. Each Power Strategy offers a unique set of operating parameters that the UPS adheres to in order to
meet user preferences for high-performance or high efficiency. Additional frequency regulation and conversion options are also available
for advanced applications. The chart below lists the UPS operating modes supported for each Power Strategy option.
UPS OPERATING MODES
UPS automatically switches operating modes as dictated by the configured power strategy, current
power and UPS status conditions.
Support for
ONLINE MODE
Support for
ECONOMY MODE
Support for
BATTERY MODE
Support for
AUTO-BYPASS
POWER STRATEGY SELECTION OPTIONS Your power strategy selection enables the UPS to switch between operating modes as described
AUTO ADAPTIVE
UPS runs continuously in
ECONOMY MODE after
running in ONLINE MODE
for one continuous week
without a power failure.
YES. When input is within
the ONLINE voltage range,
but outside the BYPASS
voltage range, and after
AC power is restored.
YES. When input is within
the ECONOMY MODE
voltage range and there
are no power failures for
one week.
YES. YES. In the event of
UPS inverter fault while
input voltage is within the
BYPASS voltage range.
MAX. QUALITY
UPS runs in ONLINE MODE
continuously to maintain
the highest quality output
power for connected
equipment.
YES. When input is within
the ONLINE voltage range.
NO. YES. YES. In the event of
UPS inverter fault while
input voltage is within the
BYPASS voltage range.
MAX. EFFICIENCY
UPS runs in ECONOMY
MODE full time when input
is within the bypass range.
YES. When input is within
the ONLINE voltage range,
but outside the BYPASS
voltage range.
YES. When input is within
the ECONOMY MODE
voltage range.
YES. YES. In the event of
UPS inverter fault while
input voltage is within the
BYPASS voltage range.
FREQUENCY
REGULATION
UPS regulates output
to within +/-0.05Hz of
nominal.
YES. When input is within
the ONLINE voltage
range.*
NO. YES. YES. In the event of
UPS inverter fault while
input voltage is within the
BYPASS voltage range.
FREQUENCY
CONVERSION to 60Hz
UPS converts 50Hz input
to 60Hz.
(+/-0.05Hz)
YES. When input is within
the ONLINE voltage
range.**
NO. YES. NO.
FREQUENCY
CONVERSION to 50Hz
UPS converts 60Hz input
to 50Hz.
(+/-0.05Hz)
YES. When input is within
the ONLINE voltage
range.**
NO. YES. NO.
* LCD displays FREQUENCY REGULATION as the operating mode with derating information.
** LCD displays FREQUENCY CONVERSION as the operating mode with derating information.

15
Operations
Front Panel LCD Selection and Configuration Options
MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION
STATUS
Load Status • Load level (%, kW, kVA, A, PF)
• Available capacity (%, kW, kVA)
UPS load percent (%), kilowatt (kW), kilovoltamp
(kVA), amp (A) & power factor (PF).
UPS capacity available in percent (%), kilowatts (kW)
& kilovoltamps (kVA).
In/Out Status • Input voltage & frequency (Vac, Hz)
• Output voltage & frequency (Vac, Hz)
• Load Group1 (On, Off)
• Load Group2 (On, Off)
Displays UPS input and output status information for input /
output voltage (Vac), frequency (Hz) and outlet group power
status (On/Off) information.
Energy Status • Efficiency (%)
• Avg. Power (kw/hr.)
•Configured power strategy
Displays UPS efficiency percentage (%), connected equipment
kilowatt hour consumption (kw/hr.) and configured power
strategy.
Int. Batt. Status • Installed (mm/dd/yyyy)
• Expires (mm/dd/yyyy)
Displays internal Replacement Battery Cartridge install date and
user configured expiration date.
Ext. BP. Status • Battery pack model & serial number
• Installed (mm/dd/yyyy)
• Expires (mm/dd/yyyy)
Displays external Battery Pack model number & serial number
(Tripp Lite SMART BATTERY PACKS) only, installation date and
user configured expiration date.
Power Flow Chart • View UPS operational flow chart Displays UPS operating mode in a graphical flow chart.
CONTROL
Start Batt. Test • Initiates a manual battery test Initiates a momentary UPS battery self-test with immediate
Pass/Fail results.
Reset Batt. Age • Resets the battery age Resets battery age to today’s date. Use this option after NON-
SMART battery replacement.
Reset Fault State • Resets any fault state messages Use this option to clear UPS fault messages.
Auto Batt. Testing • Set regular battery self-test interval
oDisable
o4 weeks (factory setting)
o13 weeks
o26 weeks
Use this option to initiate automatic UPS battery testing at
regular intervals.
EVENT LOG
On Batt. Events • Event counter
(UPS On-battery events only)
• Total minutes (total minutes of
on-battery mode operation)
• Most recent power failure (date)
• Days until battery replacement alert
(days)
• Event details (date, time &
description for the last 20 logged events)
Displays a summary of all ON-BATTERY events where the UPS
switched to battery mode in response to a protected condition.
Event details lists the last 20 battery events. As additional alerts
occur, the oldest records will be automatically removed.
All Events • Event counter (all events)
• Most recent event (date)
• Date time log
• Event details (date, time and description
of each logged event)
Displays a summary of all Recorded events. Event details lists
the last 20 events. As additional alerts occur, the oldest records
will be automatically removed.
Reset Batt. Events • Resets battery events only Resets all data in the on-battery events screen set.
Reset All Events • Resets all events Resets all data in the all-events screen set.
SETTINGS
Basic setup
System
• Current date (display, set date)
• Current time (display, set time)
• Audible alarm (enable, disable)
• Language (select)
Displays, sets and resets date, time, audible alarm status and
language settings.
Note: Audible Alarm DISABLE setting prevents power fail and
operating fault alarms only, the UPS will always “beep” to
confirm the UPS is accepting user input from the front-panel
LCD navigation buttons.
Output voltage
• 200
• 208
• 220
• 230
• 240
Use the SETTINGS / BASIC / OUTPUT VOLTAGE option to display
or set the nominal UPS output voltage (changes take effect on
next restart).

16
Operations
MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION
SETTINGS
Basic setup
(continued)
Power strategy:
• Auto-Adaptive
• Max Efficiency
• Max Quality
• Freq. Regulation
•Freq. Conversion to 60Hz
• Freq. Conversion to 50Hz
Use the SETTINGS / BASIC / POWER STRATEGY option to display
or set the UPS Power strategy.
See Power Strategy Selection Options section under the
Operations section for more info on the available power
strategy options.
Battery:
• External battery configuration
oConfigure via UPS
oPC configured
oBattery Replacement
• Battery Age Alert
Use the SETTINGS / BASIC / BATTERY option to configure the
UPS with external battery packs. Battery replacement option can
be used to update installation date for non-smart external
battery replacement of the same type. Also sets the battery age
alert duration for battery replacement reminder.
See Configuring External Battery Packs section under the
Operations section for information on how to configure external
battery packs.
Advanced setup System:
• Display brightness
oHigh
oMedium (factory setting)
oLow
• Backlight dim: Enter 10-120 seconds
(factory setting is 60 seconds)
• Password: Set your 4 digit password
(factory setting is 0000)
• Factory reset (resets all UPS preferences
to factory settings, including battery
configurations)
Use the SETTINGS / ADVANCED / SYSTEM option to set the
display brightness, the display backlight dim time-out, password
or factory reset options.
In/Out:
•Overload Alert Lvl: Enter a value 5-105%
(factory setting is 100%)
Use SETTINGS / ADVANCED / IN-OUT for these options:
Sets the UPS output load percentage before an overload alert
is sent.
•Conf. Fault Action
(UPS response to fault)
oGo to bypass (factory setting)
oGo to standby
Sets the UPS response to fault conditions that require the UPS
to exit double-conversion mode. GO TO BYPASS option
maintains AC output (so long as input voltage is within bypass
high/low limits). GO TO STANDBY option causes the UPS to turn
off output AC in response to fault conditions.
•Bypass Low Limit: Enter a value -5% to
-20% (factory setting is -15%) Specifies the lowest acceptable input voltage for bypass
operation.
•Bypass High Limit: Enter a value +5% to
+20% (factory setting is +10%) Specifies the highest acceptable input voltage for bypass
operation.
On/Off:
• Cold Start
oEnable (factory setting)
oDisable
Use SETTINGS / ADVANCED / ON-OFF for these options:
Enabling Cold-start allows the UPS to be manually turned on
into battery mode during a power failure.
• Auto Restart
oEnable (factory setting)
oDisable
Enabling Auto-restart allows the UPS to automatically turn back
on into a protected operating mode when power is restored.
• Auto Restart Delay
oEnter: 0 to 60 seconds
(factory setting is 5 seconds)
Auto-restart delay forces the UPS to wait 0-60 seconds after
power is restored before automatically restarting.
Requires that Auto-restart when power is restored be enabled.
• Energy Saving
oEnter: 0-100%
oDisable (factory setting)
Energy saving enables the UPS to automatically shutdown when
the output load is less than the selected percentage
continuously for 5 minutes.
• Off Mode
oStandby
oBypass (factory setting)
Off mode setting of BYPASS allows the UPS to provide
unregulated line power within configured bypass low / high limits
to be available at the output of the UPS when it is turned off.
• Min. Batt to Restart
oEnter: 10-90%
oDisable (factory setting)
Minimum battery charge level to restart forces the UPS to wait
until batteries have recharged to the selected percentage before
automatically restarting.
Note: UPS can be manually started using the power button if battery is
below the minimum battery restart threshold.
Requires that Auto-restart when power is restored be enabled.

17
MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION
SETTINGS
Advanced setup
(continued)
On battery:
• Low Batt. Alert
oEnter: 10-90% (factory setting is 20%)
Enables the UPS to send a low-battery alert as batteries
discharge to the selected charge level during a power failure.
• Timed Shutdown
oEnter: 15, 30, 45 sec., 1-30 min.
oDisable (factory setting)
Timed shutdown sets the maximum amount of battery runtime
in seconds or minutes the UPS will provide during a power
failure. Use the DISABLE setting for the longest possible battery
runtime.
• Low Battery Shutdown
oEnter: 5-100%
oDisable (factory setting)
Low battery shutdown sets the maximum amount of battery
discharge before the UPS shuts down due to low battery. The
setting of DISABLE allows the batteries to discharge to 0%
before shutdown.
• On Batt. Beep Delay
oEnter: 0-120 seconds
(factory setting is 5 seconds)
The “Beep Delay” setting allows the audible alarm to be delayed
up to 120 seconds to prevent the audible-alarm from sounding
in response to short duration power failures.
• Shutdown Completion
oRequired (factory setting)
oInterrupt OK
The UPS will communicate shutdown messaging to connected
systems prior to UPS shutdown. The setting of INTERRUPT OK
will interrupt shutdown messaging if power is restored after
shutdown messaging is sent.
USB/DB9 Settings:
• DB9 Settings
oOutput pins 1&5
- On battery (factory setting)
- On bypass
- Output on
- Low battery
The UPS will signal the selected condition by shorting pins 1&5
on the DB9 port.
oOutput pins 8&5
- On battery
- On bypass
- Output on
- Low battery (factory setting)
The UPS will signal the selected condition by shorting pins 8&5
on the DB9 port.
oInput pins 3&9
- Shutdown (factory setting)
- Output off
- Reboot
- Output on
- Power Toggle
The UPS will perform the selected action when pins 3&9 are
shorted on the DB9 port for at least 3.8 seconds.
For the Reboot option (output off for 30 seconds before reboot):
Note the pins must be shorted for at least 3.8 seconds to
perform the reboot. The reboot happens at exactly 3.8 seconds.
If the pins continue to be shorted for more than 3.8 seconds,
no further action should be taken. The UPS takes no action on
release of the short.
The Power Toggle option is intended to keep the unit powered
on whenever the pins are not shorted and powered off whenever
the pins are shorted. Note this input cannot power on the unit
from an off state unless valid AC is applied (this function will not
impose a coldstart). To power on, the pins must be not shorted
for at least 3.8 seconds and AC must be valid. To power off, the
pins must be shorted for at least 3.8 seconds.
• USB signal lost
oLine mode setup
- No action (factory setting)
- Reboot UPS after delay
- Reboot Load1 after delay
- Reboot Load2 after delay
The UPS will perform the selected action if the USB signal from
a connected device is lost in line power mode for the duration
selected.
oBattery mode setup
- Run to low battery (factory setting)
- Shutdown after delay
The UPS will perform the selected action if the USB signal from
a connected device is lost in battery power mode for the
duration selected.
oUSB lost timer
- Enter: 10-60 seconds
- Factory setting: 30 seconds
This control sets the duration of USB signal loss before the
selected line power-mode / battery power-mode action engages.
ABOUT
UPS Information UPS model number, UPS Serial number,
UPS installed date
UPS installed date is automatically set by the unit after 2 hours
of continuous operation.
Network ID Web management accessory card firmware,
IPv4 address, IPv6 address, MAC Address
Firmware UPS firmwares
Operations

ESC
SETUP
Battery
External Batt
Batt Age Alert
Back Select Next
18
Operations
Configuring External Battery Packs
Tripp Lite SmartOnline INT UPS systems support the connection of external battery packs to enable extended-run UPS operation. In order
for the UPS to provide efficient charging levels and accurate runtime predictions for optimal network runtime prior to sending auto-
shutdown messaging, external battery packs need to be configured to the UPS upon installation.
There are 3 methods available to configure external battery packs to the UPS, depending on battery pack selected and quantity added to
the UPS. Some battery pack configurations may require the use of more than one configuration method.
EXTERNAL BATTERIES can be
configured to the UPS…
…AUTOMATICALLY
(Using SMART Battery Packs)
…MANUALLY
(Using LCD Screen)
…Using EXTERNAL BATTERY
CONFIGURATION SOFTWARE
Battery Pack Compatibility UPS supports automatic detection
of up to 6 SMART BATTERY PACKS
connected to the UPS.
LCD screen can be used to config-
ure NON-SMART BATTERY PACKS
and any additional SMART BATTERY
PACKS beyond the 6 that can be
automatically detected.
External Battery Configuration
software can be used to configure
the UPS for any supported quantity
of SMART & NON-SMART external
battery packs.
Tripp Lite SMART Battery Packs include a wired data connection that enables automatic detection and configuration for up to 6 SMART
Battery Packs to the UPS. Tripp Lite Legacy NON-SMART battery packs are also supported for extended runtime applications, but require
user configuration using the front-panel LCD screen or through the use of EXTERNAL BATTERY CONFIGURATION SOFTWARE.
SmartOnline LCD SMART and NON-SMART External Battery Pack Options
SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U
SUINT3000LCD2U /
SU3000LCD2UHV
Supported “SMART”
BATTERY PACKS
BP24V36-2US BP36V27-2US BP48V27-2US BP72V18-2US
Supported LEGACY
“NON-SMART”
BATTERY PACKS
BP24V15RT2U (limit 1)
BP24V28-2U (limit 1)
BP24V70-3U
BP36V15-2U (limit 1)
BP36V42-3U
BP48V24-2U (limit 1)
BP48V60RT3U
BP72V15 (limit 1)
BP72V28RT3U
Configuring SMART and NON-SMART BATTERY PACKS via the front panel LCD screen
Adding up to 6 SMART BATTERY PACKS to the UPS
Each SmartOnline UPS has a designated SMART BATTERY PACK, where up to 6 SMART battery packs can be connected to the UPS for
fully automatic detection and configuration. SMART battery packs include a wired data connection that connects to the UPS Battery Pack
Detection port for automatic recognition and configuration by the UPS.
To configure the UPS for use with up to 6 SMART BATTERY PACKS, just connect the included POWER and DATA cables between the UPS
and the first SMART BATTERY PACK. Then connect the POWER and DATA cables for additional SMART BATTERY PACKS to the one ahead
of it. The UPS will automatically detect and configure up to 6 SMART BATTERY PACKS to the UPS.
Adding more than 6 SMART BATTERY PACKS to the UPS
SmartOnline UPS systems support automatic detection of up to 6 SMART BATTERY PACKS as described above. It is possible to configure
the UPS for more than 6 SMART BATTERY PACKS by configuring all additional SMART PACKS as NON-SMART. When configuring the UPS
with more than 6 SMART BATTERY PACKS, configure BPs #1-6 using the BP Detection port method listed above. Then configure SMART
BATTERY PACKS #7 and above and any other supported battery pack models to be connected as NON-SMART BATTERY PACKS. See the
ADDING NON-SMART Battery Packs section for more information.
Adding BATTERY PACKS to the UPS manually (SMART and NON-SMART battery packs)
If you’re connecting more than the 6 SMART Battery Packs the UPS can automatically detect OR are connecting supported NONSMART
Battery Packs to the UPS, you can configure them via the UPS front panel LCD interface. First, install the Battery Pack power connections
to the UPS as described in the battery pack documentation. Then, using the SETTINGS / BASIC SETTINGS / BATTERY configuration
screens, select the EXTERNAL BATT menu option (see the Front Panel Button Functions and Front Panel LCD Selection and
Configuration Options sections under the Operations section for instructions on accessing this section).
1From the SETTINGS / BASIC SETTINGS / BATTERY menu, select EXTERNAL BATT, then press
NEXT .

ESC
SETUP
External Batt
Note Presently
configured via UPS
on 04/07/2014
Press Next to change
Back Next
ESC
SETUP
External Batt
Configure via UPS
PC Configured
External Batt
Back Select Next
ESC
SETUP
Configure via UPS
S+N Pack
0 0 BP48V24-2U
0 0 BP48V60RT-3U
0 0 BP484V24-2US
Back Select Next
ESC
SETUP
Configure via UPS
Press NEXT to view
detected SMART BPs
(S column) and
specify NONSMART
BP qty (N column).
Back Next
ESC
SETUP
Back Next
Configure via UPS
SMART BPs beyond
qty 6 must be
configured as
NONSMART.
ESC
SETUP
Configure via UPS
Change accepted. For
true capacity and
runtime reporting,
verify connected BPs
match configuration
Back Next
ESC
SETUP
Back Next
Configure via UPS
entered.
ESC
SETUP
Configure via UPS
Press Next to enter
Battery Installed
Date for manually
added battery packs.
Back Next
ESC
SETUP
Configure via UPS
Press NEXT to view
detected SMART BPs
(S column) and
specify NONSMART
BP qty (N column).
Back Next
ESC
SETUP
Back Next
Configure via UPS
SMART BPs beyond
qty 6 must be
configured as
NONSMART.
ESC
SETUP
Configure via UPS
Change accepted. For
true capacity and
runtime reporting,
verify connected BPs
match configuration
Back Next
ESC
SETUP
Back Next
Configure via UPS
entered.
19
Operations
2The LCD screen will display the present configuration settings. Press NEXT to edit the
configuration.
3Then select CONFIGURE VIA UPS and press NEXT .
4The LCD screen will prompt you to move to the next screen where
the SMART and NON-SMART battery packs can be configured.
Then select NEXT …
Note: The display will cycle between two screens to show all the text.
5The LCD screen will display the list of supported external battery packs preceded by a column
displaying the number of configured SMART and NON-SMART external battery packs. SMART
BATTERY PACKS detected via the BP DETECTION PORT will already be listed with the appropriate
quantity of 1-6 under the “S” Column of this screen.
To configure NON-SMART batteries and any SMART batteries beyond the 6 that were auto-detected,
use the UP/DOWN and NEXT buttons. After the last battery pack on the list is configured,
press BACK ESC to edit your entry or APPLY to enter the new values.
Note: The “S” column displays the number of configured SMART battery packs and the “N” column displays the number of
configured NON-SMART battery packs.
Note: Pressing the UP or DOWN buttons change the “N” column value. Pressing the NEXT button moves the cursor down one
row.
Note: When you reach the last row, NEXT will change to APPLY.
6After the manually entered NON-SMART battery packs have been
applied to the UPS, the LCD will report that the change has been
accepted and will suggest you verify that the actual set of external
battery packs match the UPS configuration.
Press NEXT to move to the next screen.
7The LCD screen will ask you to press NEXT to enter the battery installation date for manually
configured external battery packs.
The following screen allows you to pick the current date for installation, or allow you to enter an
installation date in the past, in case the BP was added at a previous date.

1Your model may differ.
2a
2b
2c
Your model may differ.
Your model may differ.
20
Optional Connections
Your UPS will function properly without these connections.
1Phone Line or Phone/Network Line Surge Suppression
Your UPS has jacks which protect against surges on a phone
line.* Using appropriate telephone or network cords, connect
your wall jack to the UPS jack marked “IN.” Connect your
equipment to the UPS jack marked “OUT.” Make sure the
equipment you connect to the UPS's jacks is also protected
against surges on the AC line.
* Not compatible with PoE (Power Over Ethernet) applications.
Note: Use the same type of connector for the phone line surge suppression input
and output ports.
2USB and RS-232 Serial Communications
Use the included USB cable (see 2a ) and/or RS-232 serial
cable (see 2b ) to connect the communication port of your
computer to the communication port of your UPS. Install on
your computer the Tripp Lite PowerAlert Software appropriate to
your computer's operating system. Your UPS may feature
additional communications ports; these ports may be
connected to additional computers that have PowerAlert
Software installed. Consult your PowerAlert manual for more
information.
2c RS-232 Dry contact communications are simple, but some
knowledge of electronics is necessary to configure them. The
RS-232 port’s pin assignments are shown in the diagram. If
the UPS battery is low, the UPS sends a signal by bridging pins
8 and 5. If utility power fails, the UPS sends a signal by
bridging pins 1 and 5. To shut the UPS down remotely, short
pin 3 to pin 9 for at least 3.8 seconds. Additional functions of
these pins can be configured through the LCD or via Web
management accessory card communication.