True Induction Double Burner User manual

User Guide
DOUBLE BURNER COUNTER INSET

Table of Contents
I. Cooktop Installation 1-3
II. Important Safety Information 4
III. Product Specifications 5
IV. How to Use 5
• Power Invariance Technology 5
• Using the Temperature Setting 6
• Using the Timer Function 6
• Built-in Safety Shut Off 6
• Turning Off Unit 6
V. Compatible Cookware 7
VI. Cleaning and Maintenance 7
VII. Troubleshooting Error Codes 8
Thank you for purchasing the True Induction double burner counter inset unit. Please read the
entire instruction manual prior to using your unit. If you have any questions regarding the
True Induction Cooktop, please visit TrueInduction.com
or call: 1-877-862-7049.

I. Dimensions and Placement for Cut-Out in Countertop
-Cut a rectangle hole in the countertop where the cooktop is to be placed. The dimensions for the cut-out are 14 1/4” x
23 11/16”
-The cut-out must be placed at least 2 1/2” from any side of the countertop.
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Building of Supports for Cooktop Below the Counter
-Any thickness of the countertop can be ulized, however, the thickness will determine if the supports are built into the
walls of the cut-out, placed below the cut-out, or be built out from the boom of the cut-out.
-Two support beams between ½” and 1” in width and 2” in depth should be placed lengthwise (spanning 23 11⁄16”) 2 ¼”
below the surface of the cut-out. In order to achieve this depth it may be necessary to add a build out to the 14 ¼” sides
of the boom of the countertop.
-The supports should be spaced center line in from the rear 1 1/4” and the centerline in from the front 2½”.
Installing Cooktop:
-First feed the power wire through the hole and to the locaon of the power receptacle underneath the cabinet.
-The ½” overhang on the inducon cooker comes with pre-installed foam gasket. Peel o the adhesive protector on the
boom of the gasket and set the inducon cooker into the cut-out. Gently press down on the inducon cook top to se-
cure the adhesive gasket to the countertop. The cook top should be sing on the supports previously installed.
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Clearance Needed for Air Circulaon:
-Below you will see a diagram of the airow. Be sure not to block either the intake or exhaust.
- For proper air circulaon, allow at least 3” of clearance from the boom of the inducon cooker, to any shelving or stor-
age. The underside of the countertop should not be closed o from the cabinetry underneath for beer airow.
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II. Important Safety Informaon
When using electrical appliances, basic safety precauons should always be followed. For the True Inducon cooker, even
with the built-in safety features, it is essenal to heed all precauons.
-When the unit is on, do not touch outside the control panel as the surface may contain residual heat.
-To protect against electric shock, do not immerse cord plugs or cooker in water (or other liquid substances).
-When using any electric appliance around children, close supervision is strongly suggested.
-Do not operate any appliance with a damaged cord or plug, aer a malfuncon or if it has been damaged in any manner.
Read the seller’s guidelines for warranty repairs and returns.
-Do not cook on a broken or damaged cooktop as spillovers may penetrate surface and create a risk of electric shock.
-To avoid potenal injury, do not use accessory aachments which aren't recommended by the manufacturer.
-Do not use outdoors, True Inducon cooktops are designed for household use.
-Do not let the cord dangle over the edge of a table or counter. Keep the cord away from hot surfaces.
-Do not place cooktop on or near: hot gas, electric burner, or heated oven.
-To prevent accidents and achieve opmal fan venlaon, allow for sucient space around the cooking area.
-Items with a magnec led such as: radios, televisions, credit cards, cassee tapes etc., can aect the unit.
-The power cord provided has been sized accordingly, however, with cauon and care, extension cords may be used.
-The marked electrical rang should be at least as great as the electrical rang on the appliance.
-The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by chil-
dren or tripped over.
-Do not use with empty pans/pots.
-Do not place metallic objects such as knives, forks, spoons, lids, cans or aluminum foil on the cooktop.
-To prevent accidents and achieve opmal venlaon, allow for sucient space around the cooking area.
-This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, the plug will
t the outlet only one way. If the prongs do not t fully, reverse the plug. If it sll does not t, contact the seller for war-
ranty support; do not aempt to modify the plug in any way.
-To properly turn o unit, press “O” buon and unplug unit from outlet.
-It is important to be aware that the unit’s surface will remain hot for a short period of me aer use.
-Unplug the cooktop from the outlet when not in use and before cleaning. Allow to cool before performing any mainte-
nance or repairs.
-Clean cooktop with cauon - do not clean while unit is sll hot, some cleaners product steam or fumes if applied to a
heated surface.
-Do not use cooktop for another other use than directed by the manufacturer.
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III. Specicaons
Power: ETL rated for 15 amp circuit
Voltage: 120v / 60Hz
Temperature Range: 150°F - 450°F (exact temperature sengs)
Level Selecon: Select sengs 1 through 10
Max Time: Set mer up to 150 minutes
Material: Glass Ceramic Top
Single Burner Unit Measurements: 23.5” width x 15” length x 3” height
IV. How To Use
-Plug the power plug into a standard outlet.
-The ON/OFF switch will light up and the unit will sound to indicate on.
-The device will remain in standby mode, awaing user direcon.
-Place ferromagnec cookware (with water, oil, or food already inside) on the center of the glass ceramic top center.
-Now press ON/OFF buon on the control panel, this will turn the cooktop on. The power display will blink and sound an-
other indicator.
-The pre-set power level “5” is the default selecon as the device turns on.
-Using the +/- keys, you can change the sengs at any me, ranging from 1-10. This is considered to be the HEAT func-
on.
True Inducon’s Power Invariance Technology:
The maximum power of an individual burner level is at seng 10. But when operang both burners, their combined total
is level 10, meaning that when operang the two burners at the same me, they’ll self adjust levels accordingly.
When you increase the power of one side, the power output of the other side will reduce automacally (i.e., one side is at
6, the other burner automacally reduces power to level 4, creang a total max 10 seng).
If one side of the double burner is using HEAT funcon and the other side uses the TEMP sengs, the maximum HEAT
seng is “5”.
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Using the Temperature Seng:
-Aer the unit is turned on, you can opt to use the TEMP seng. To do this, press the funcon key labeled TEMP one
me. The pre-set temperature is 270 degrees Fahrenheit.
-Using the +/- keys, you can change the temperature seng at any me. Sengs range from 150-450 degrees Fahrenheit.
(Exact temperatures: 150, 180, 210, 240, 270, 300, 330, 360, 390, 420. and 450°F)
Using the Timer Funcon:
-Aer selecng the HEAT or TEMP mode, press the TIMER buon once. The display will show the number “0”. Using the
+/- keys, you can select the operang me in 5-minute intervals (up to max 150 min. ) and reducing in 1 minute intervals.
-The display will count down the duraon in minutes. Once the me is up, the unit sounds and automacally goes into
standby mode. To connue cooking, press the ON/OFF buon to restart.
-During the mer operaon, you can change the mer duraon at any me with the +/- keys. The device’s built-in
memory maintains the HEAT or TEMP seng previously entered.
-You can also change the HEAT or TEMP sengs without aecng the current mer seng.
Built-in Safety Shut O:
-The True Inducon cooktop is designed to automacally shut o aer 150 minutes of use. The built-in auto shut o is a
safety feature.
-The funcon occurs for both the HEAT and TEMP sengs. The panel displays EE code and sounds indicang this auto-o
seng.
-In the event your food requires further cooking, the unit can easily be turned back on and re-set to the desired seng.
Turning O Unit:
-When you are nished cooking, simply press the ON/OFF buon to turn o the unit.
-Upon compleon of cooking, it is important to disconnect the plug from the outlet.
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V. Compable Cookware
Inducon requires pots and pans that are made of ferrous (meaning magnec) materials. Check your cookware’s retail
box for the inducon symbol. To tell if your current cookware is compable with the inducon technology, grab a magnet
and see if it holds to the boom of the cookware. If your magnet stays on then your cookware is ready to be used on the
True Inducon single burner inducon portable cooktop!
Opmal cookware has a at boom and a diameter of 4.5” to 10”. Round, at boom pans give the best results. Pans
with warped or curved booms will not heat evenly. For wok cooking, use a at-boom wok. Do not use a wok with a
support ring.
The following are not compable: heat-resistant glass, ceramic, copper, aluminum pan/pots, round-boomed cookware,
or cookware with a base less than 4.5 inches.
Opmally the cookware will have this inducon image on the retail box:
VI. Cleaning and Maintenance:
Please follow these direcons along with Important Safety steps for cleaning, advised at the beginning of the manual:
Before cleaning always switch OFF the device and unplug, wait for it to be completely cool. Clean the unit aer each use
to remove food residues.
Wipe o the glass ceramic plate with a slightly damp cloth (microber works best).
Make sure that no water seeps into the device. Never use abrasive cleaners (i.e. metal pads) or oil-based liquids.
A vacuum cleaner aachments may be used to suck up dirt from the air intake and exhaust vent.
Never run the cooktop under water.
When not in use, store the cooktop in a dry place.
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Troubleshoong Error Codes
If the display shows an error code, please refer to this sheet for a potenal soluon.
Error Code Cause and Potenal Soluon
“_ _ _” on display and beep sounds
 Cookware is not compable with the inducon cooktop.
 There is no cookware on the inducon cooktop.
Make sure the cookware is inducon compable as explained on the previous
page.
E1  Voltage is under 75V
E2  Voltage is over 145V
E3/E4  The unit may be damaged, contact seller for support.
E5  The temperature sensor in the unit is defecve or there is a short circuit.
Contact seller for support.
E6  The cooking temperature is over 450°F in the TEMP mode. Aer 3
minutes in standby, the unit will switch o and can it be restarted.
E7
 The venlaon area is blocked and heat cannot blow out of the unit
smoothly. This can cause the internal device to over-heat. Please keep a
minimum distance of 2 to 4 inches from the unit to the walls or other bar-
riers.
 To x the code, turn power OFF, remove plug from outlet, and allow the
unit to cool fully. Aer allowing venlaon space, plug the unit back into
the outlet and restart.
E9
 The temperature of sensor is lower than 122°F or 104°F aer the unit has
been operang for 6 minutes. This may be caused by a big pot of water
heang under a lower power level with a low indoor temperature.
 The sensor under the glass is damaged and needs to be replaced. Contact
seller for support.
EE
 The built-in safety feature funcon indicates that the unit has been on for
150 minutes. The inducon cooker will display “EE”, make an alert sound
and then go into standby mode. Simply press the ON/OFF buon to re-
state and resume cooking
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