True GDIM-26 User manual

............ www.truemfg.com ............
TABLE OF CONTENTS
Safety Information
Safety Precautions 1
Do’s and Don’ts 2
Proper Disposal 3
Connecting Electricity 4
Adapter Plugs 4
Ownership
Required Tools 5
Uncrating 5
Locating & Installation of Leg/Castors 6
Leveling Cabinet 7
Wire Gauge Chart 8
Sealing Cabinet to Floor & Electrical Inst. 9
Start-up and Light Switch Location 10
Defrost Time Clock Operation (Grasslin) 11
Field Troubleshooting 12-13
Maintenance, Care and Cleaning
Cleaning Condenser Coil 14-15
Cabinet Cleaning 16-17
Light Bulb Replacement 17
Warranty (U.S.A. & Canada Only!) 18
INSTALLATION MANUAL FOR GDIM
(GLASS DOOR ICE MERCHANDISERS)
GDIM - GLASS DOOR
ICE MERCHANDISERS
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX [phone] • INT’L FAX [phone] • [phone]
Parts Department (800)424-TRUE • Parts Department FAX# [phone]
CONGRATULATIONS!
You have just purchased the finest commercial
freezer available. You can expect many years of
trouble-free operation.
GDIM-26
GDIM-26NT
GDIM-49
#897013 • WP-103
*Spanish, German, French and Dutch versions included.

............ www.truemfg.com ............
True Food Service Equipment, Inc.

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SAFETY INFORMATION
True Food Service Equipment, Inc.
 


 


 


 


 



NOTE
We strongly recommend that any
servicing be preformed by a qualified
individual.
  
 
 


WARNING!
Use this appliance for its intended purpose as described in this Owner Manual.
This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol
(please refer to cabinet’s inner label for type and volume,
GWP of 134a= 1,300. R404a= 3,800).
How to Maintain Your Freezer
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial freezer units made. It is manufactured under
strict quality controls with only the best quality materials available. Your TRUE freezer when
properly maintained will give you many years of trouble-free service.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:

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True Food Service Equipment, Inc.
SAFETY INFORMATION

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True Food Service Equipment, Inc.
SAFETY INFORMATION
PROPER DISPOSAL OF THE REFRIGERATOR
DANGER!
RISK OF CHILD ENTRAPMENT





Before You Throw Away Your Old Refrigerator or
Freezer:
 
 

Refrigerant Disposal








USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been connected to
an extension cord.

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True Food Service Equipment, Inc.
























HOW TO CONNECT ELECTRICITY
WARNING!



USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an adapter plug.
SAFETY INFORMATION
North America Use Only!





Do not, under any circumstances, cut or remove the ground prong from the power cord.
For personal safety, this appliance must be properly grounded.

55
............ www.truemfg.com ............
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS








TRUE is not responsible for damage incurred during
shipment.
OWNERSHIP
 
 
 
REQUIRED TOOLS


A. 



B. 

C. 

NOTE
Keys for coolers with door locks are located in warranty
packets.
UNCRATING
INSTALLATION / OPERATION INSTRUCTIONS
1
2
REMOTE UNITS (This section applies to remotes only!)
  
 
 
 
 
  
 
  
  
 
  
 
  
 
  
 
If you have any questions regarding this section,
please call TRUE at 1-(800)-325-6152.

6 6
LOCATING
............ www.truemfg.com ............
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
Rail End
Lower Rail
Assembly
Snug Fit
Here
Leveling Shim
CastorLeg
Bearing
Race
Lower Rail Assembly
Snug Fit
Here
Rail End
Thread castor into the underside
of cabinet frame rail.
Thread leg into cabinet bottom
frame rail.
The end of the leg is adjustable to
easy leveling.
Use the tool provided to tighten
the castor into place.
For leveling, insert the shim between
the castor and frame rail.
1234
5
INSTALLATION OF LEGS AND CASTORS
Important Safeguard for installation of leg/castor (Images 1-5 demonstrate procedure)
Securing Castors and Legs





Unit leveling



A. 


B. 


C. 

D. 


CAUTION
To avoid damage to lower rail assembly,
slowly raise unit to upright position.
NOTE
Open holes located on the cross members of the frame rail
should be plugged before unit is in use.
A. 

B. 

C. 
D. 
E. 
Removing skid from bottom
of cabinet.
AB
C

77
............ www.truemfg.com ............
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
P
NEPCO/CENTRALAB
1227-5
REMOVECOVERMAKEPOWER CONNECTIO N
A. 



WARNING
Warranty is void if ventilation is insufficient.
B. 



C. 

D. 

E. 

F. 


WARNING
Cabinet warranties are void if OEM power cord is tampered
with. TRUE will not warranty any units that are connected to
an extension cord.
LEVELING

8 8
............ www.truemfg.com ............
True Food Service Equipment, Inc.
CONDUCTORS AND CIRCUITS
INSTALLATION / OPERATION INSTRUCTIONS
Wire Gauge for 2% Voltage Drop in Supply Circuits
115 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10
7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6
14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4
30 12 10 8 8 6 6 6 6 5 4 4 3
35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1
Wire Gauge for 2% Voltage Drop in Supply Circuits
230 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10
10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8
20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5
50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1

99
............ www.truemfg.com ............
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
A. 



B. 


TRUE requires that a sole use circuit be dedicated for the
unit. Failure to do so voids warranty.
WARNING
Compressor warranties are void if compressor burns out due to
low voltage.
WARNING
Power supply cord ground should not be removed!
NOTE
To reference wiring diagram - Remove front louvered grill, wiring
diagram is positioned on the inside cabinet wall.
ELECTRICAL INSTRUCTIONS
Step 1 - Position Cabinet


Step 2 - Level Cabinet



A.


B. 

C. 


Step 3

Step 4

Step 5




Step 6

Step 7


Step 8


NOTE
Asphalt floors are very susceptible to chemical attack. A
layer of tape on the floor prior to applying the sealant will
protect the floor.
NSF Approved Sealants:








SEALING CABINET TO FLOOR

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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
A. 

B. 



C. 




D. 




NOTE
If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION
Before loading product we recommend you run your TRUE
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty
does not cover product loss!
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number
for your cooler. If at any time during the life of your
cooler, a part is needed, you may obtain this part by
furnishing the model number and serial number to the
company from whom you purchased the cooler. Call
Toll-Free: (800)-424-TRUE (Direct to Parts Department).
(800)-325-6152 (U.S.A. & Canada only) or call:
(636)-240-2400.
LIGHT SWITCH LOCATION:



STARTUP

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............ www.truemfg.com ............
True Food Service Equipment, Inc.
FREEZERS DEFROST TIME CLOCK
OPERATION (Grasslin Timer)
INSTALLATION / OPERATION INSTRUCTIONS
RECOMMENDED DEFROST SETTINGS:











REQUIRED TOOLS:
• Phillips Screwdriver
• 1/4” Nut Driver or Socket
Locating The Defrost Timer:


Single Door Models:



Two Door Models:




Three Door Models:



Setting the timer:
(UNPLUG UNIT FROM
POWER SUPPLY!)
DO NOT SET THE TIME BY
ROTATING THE “OUTER” DIAL.




Adjusting The Defrost Timer:











NOTICE
If timer is not set for a minimum of 3 defrost
per day for 30 minutes each, the coil may
develop excessive frost. This may lead to
system failure and product loss, which is not
covered under warranty.
The following procedure may be followed to
customize your needs.
High usage, high temperature, and high
humidity may require 4 defrost settings per
day.
WARNING
Always follow the manufacturer’s
recommended settings when
programming the amount and duration
of the defrost cycles.
STEP 1







STEP 2





STEP 3


Inner most dial.
Time of day.
Outer most dial. White tabs represent 15
minutes of defrost time.
Defrost Timer Box Image 1
Defrost Timer Image 2

12 12
............ www.truemfg.com ............
True Food Service Equipment, Inc.
IF THE COMPRESSOR WILL NOT RUN
























































 


 


 




























IF THE MOTOR COMPRESSOR STARTS
BUT TRIPS REPEATEDLY ON THE
OVERLOAD PROTECTOR















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
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MAINTENANCE, CARE & CLEANING

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............ www.truemfg.com ............
True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
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IF THE COMPRESSOR RUNS BUT WILL
NOT REFRIGERATE
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



DIAGNOSIS AND REPLACEMENT OF
FREEZER CABINET COMPONENTS
1. Defrost Time Clock
 

 

 
 

 


 


2. Defrost Control On The
Evaporator Drain Pan
 









3. Coil Defrost Heater
 









4. Drain Tube Heater
 






 








5. Cabinet Temperature
Control
 









14 14
............ www.truemfg.com ............
True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
REQUIRED TOOLS:
 
 
 
Step 1

Step 2
 

Step 3
 
 

Step 4


Step 5


Step 6


Step 7


Step 8


MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following:
NEPCO/CENTRALAB
1227-5
REMOVECOVERMAKE POWER
CONNECTION E.McCabe




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............ www.truemfg.com ............
True Food Service Equipment, Inc.
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in
compressor failure, product loss, and lost sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service expense and lower your electrical costs. The
Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the Condenser
with a shop vac, or using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
On most of the reach-in units the condenser is accessible in the rear of the unit. You must remove the cabinet grill
to expose the Condenser.
The Condenser looks like a group of vertical fins. You need to be able to see through the condenser for the unit to
function at maximum capacity. Do not place filter material in front of condensing coil. This material blocks air-flow
to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the electrical power to the unit.
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the finned condenser coil.
4. If you have a significant dirt build up you can blow out the condenser with compressed air. (CAUTION MUST
BE USED to avoid eye injury. Eye protection is recommended.)
5. When finished be sure to replace the louvered grill. The grill protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636-240-2400 or 800-325-6152 and ask for the
Service Department. Service Department Availability Monday-Friday 7:30 a.m. to 5:30 p.m. and Saturday 8:00 a.m.
to 12:00 p.m. CST.
MAINTENANCE, CARE & CLEANING
Condensing Unit
Airflow
Condenser
IMPORTANT WARRANTY INFORMATION

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............ www.truemfg.com ............
True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces.
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
  
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  

 
    
  
 

 
    
  

 
 
Stainless Steel Equipment Care and Cleaning

17 17
............ www.truemfg.com ............
MAINTENANCE, CARE & CLEANING
True Food Service Equipment, Inc.
WARNING
Disconnect power to cabinet before
replacing light bulbs.
IDL (INTEGRATED DOOR LIGHTING):
 

 


LIGHT BULB REPLACEMENT
1
2
IDL (Integrated Door Lighting)
IDL (Integrated Door Lighting)
Recommended cleaners for certain situations / environments of stainless steel
   
  
 
   
  
   
  
 
 
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
Stainless Steel Equipment Care and Cleaning

18 18
WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
ONE YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship,
under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied
with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one (1) year from the date of original installation or 15 months after shipment date
from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation or fifteen (15) months after
shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor
warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.
ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY
In addition to the one (1) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects in both
material and workmanship under normal and proper use and maintenance service for a period of four (4) additional years from the date of original installation but not to
exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a compressor
or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other
parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly
or any other electrical component, etcetera.
404A/134A COMPRESSOR WARRANTY
The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to
the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department
(800-325-6152). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an exact replacement solid core
drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet, proof of
purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither
assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT
OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH
ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM
IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE
UNIT.
RESIDENTIAL APPLICATIONS: TRUE assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in
non-commercial or residential applications.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible
for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident,
damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS
RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED
OR STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED
ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S./Canada: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United
States or Canada.
T
RUE
R
EFRIGERATION
MADE IN
SINCE 1945
U.S.A.
®
True Food Service Equipment, Inc.
............ www.truemfg.com ............