Ultimaker S7 User manual

UltiMaker S7 and
UltiMaker S7 Pro Bundle
Installation and user manual
EN 01/2023-S7-v1.2 Original instructions

EN UltiMaker S7 Installation and user manual 1
Table of contents
1. Safety and compliance
1.1 Safety messages 4
1.2 General safety information 4
1.3 Hazards 5
1.4 Regulatory information 6
2. Introduction
2.1 Main components 8
2.2 Specications 9
3. Installation
3.1 Unboxing 11
3.2 What’s in the box 12
3.3 Hardware installation 12
3.4 Welcome setup 14
3.5 Firmware update 18
3.6 Software 18
4. Operation
4.1 Touchscreen 20
4.2 Materials 20
4.3 Preparing a print with UltiMaker Cura 21
4.4 Printing 22
4.5 Remove the print 23
4.6 Remove support material 23
4.7 Changetheprinterconguration 24
4.8 Calibrations 26
5. Maintenance
5.1 Updatethermware 29
5.2 Materialhandlingandstorage 29
5.3 Maintenance schedule 30
5.4 Flexible build plate maintenance instructions 31
6. Troubleshooting
6.1 UltiMaker support 33
6.2 Error messages 33
6.3 Print core troubleshooting 33
6.4 Print quality issues 34
7. Warranty
7.1 General 36
7.2 Conditions 36
7.3 Notication 37
7.4 Exclusions 37
7.5 Applicable law and competent court 37

EN UltiMaker S7 Installation and user manual 2
Disclaimer
This manual sets out the instructions on how to install and operate the UltiMaker S7. Please read and
understand the contents of this installation and user manual carefully. Failure to read the manual may
lead to personal injury, inferior print results, or damage to the UltiMaker printer or its peripherals.
Always make sure that anyone who uses this 3D printer knows and understands the contents of the manual to
make the most out of the UltiMaker printer.
Upon delivery of the product, installation shall be done in accordance with the instructions in this user manual. The
handling, storage, use, or disposal of the device are beyond our control and are for your sole responsibility. We do
not assume responsibility and expressly disclaim liability for loss, injuries, damage, or expense arising out of or in
any way connected with the handling, storage, use, or disposal of the product.
The information within this document has been collected and represented with great care and is considered
accurate. In case inconsistencies or inaccuracies are observed, those are unintentional and UltiMaker welcomes to
be made aware of those. Submit your feedback to UltiMaker via support.ultimaker.com.
Product information
The UltiMaker S7 can be used as a standalone unit, or in combination with the Material Station. As a standalone
printer, install up to two materials using the spool holder at the back. In combination with the Material Station,
pre-loaduptosixmaterialspoolsandbenetfromadditionalfeatures,includingautomaticspoolswitching.
The instructions in this manual describe the installation and operation of the standalone 3D printer.
If there are alternative instructions for the combination with the Material Station, these are described
separately and indicated by the Material Station symbol.
Intended use
UltiMaker3Dprintersaredesignedandbuiltforfusedlamentfabricationmainlywithinacommercial,
professional, or educational environment. The mixture of precision and speed makes UltiMaker 3D printers very
suitable for concept models, functional prototypes, and small series production.
Although we achieved a very high standard in the reproduction of 3D models with the usage of UltiMaker Cura, the
user remains responsible to qualify and validate the application of the printed object for its intended use. This is
especially critical for applications in strictly regulated areas like medical devices and aeronautics.
UltiMaker 3D printers, including the UltiMaker S7, are compatible with an increasing range of materials available
in our Marketplace and optimized for usage with UltiMaker materials. While being an open material platform,
thebestresultswillbeachievedwithUltiMakermaterials,aseorthasbeenmadetomatchmaterialproperties
with machine settings.

1. Safety and compliance

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1.1 Safety messages
The information provided below is applicable to the UltiMaker S7 and the UltiMaker S7 in combination with the
Material Station (“UltiMaker products”).
This guide contains warnings and safety notices.
Provides additional information that is helpful to do a task or to avoid problems.
Warns of a situation that may cause material damage or injuries if the safety instructions are not followed.
The following ISO warning symbols are also used:
Magneticeld(ISO7010-W006)
Electricity hazard (ISO 7010-W012)
Hot surface (ISO 7010-W017)
Crushing of hands (ISO 7010-W024)
Pinching and entanglement hazard
Read the user manual (ISO 7010-M002). Before using this product, read the complete user manual to learn
about all its features and safety related information
1.2 General safety information
• UltiMaker products shall only be used by persons that have carefully read and understood the user manual and
the safety provisions in it.
• UltiMaker 3D printers generate high temperatures and have hot moving parts that can cause injury. Never
reach inside UltiMaker 3D printers while they are in operation. Always control the printers with the touchscreen
at the front, the power switch at the back or via UltiMaker Digital Factory.
• AllowtheUltiMaker3Dprinterstocooldownsucientlybeforereachinginside,unlessexplicitlystated
otherwise for certain (maintenance) processes. Always wait until the display indicates that the build plate has
cooled down to a safe temperature.
• Do not change or adjust any parts of the product unless the change or adjustment is authorized by UltiMaker.
• Do not store items inside UltiMaker products.
• UltiMaker products are not intended for use by persons with reduced physical and/or mental capabilities, or
persons with lack of experience and knowledge, unless they are supervised or have been given instructions
concerning the use of the appliance by a person responsible for their safety.
• This product is not intended for use by children. When using this product, children should be under constant
supervision of an adult responsible for their safety. Maintenance actions shall only be performed by an adult,
following the provided instructions.
• DonotchangethelteroftheAirManagerwhilethefanisinoperation.Turnotheprinterorusethelter
replacement procedure to make sure the fan cannot start unexpectedly.
• Ifthedoormustbeopenedtoremovetheprint,changetheprinterconguration,orformaintenanceorrepair
actions, close the door immediately afterward to prevent the risk of bumping into it.

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1.3 Hazards
Electrical safety
The UltiMaker S7 is powered by mains voltage, which is hazardous when touched. Only skilled and
instructed persons should remove the bottom cover of the printer. Always check local regulations before
removing the bottom cover.
A mains socket with protective earth/ground terminal must be used. Make sure that the building installation
has dedicated means of over-current and short-circuit protection. Please use a circuit breaker with a current
rating not exceeding 16A.
Only use the original power cable supplied with the device. Do not damage, cut, or repair the cable. A damaged
cable should be immediately replaced with a new one.
Alwaysunplugtheproductbeforeperformingmaintenanceormodications,unlessexplicitlystatedotherwise
for certain (maintenance) processes.
Mechanical safety
Pinching and entanglement hazard. Do not reach into the top area of the printer during operation due to a
pinching hazard. Do not lean over the printer during operation due to risk of entanglement of hair, jewelry,
and/orscarfs.Thismaycauseminorpain,butnosignicantinjurytotheuserisexpectedfrompinchingor
entanglement by the drive belts.
Crushing or pinching hazard. The force of the build plate is limited but may cause minor injury, so stay out of
the reach of the build plate during operation.
Alwaysunplugtheproductbeforeperformingmaintenanceormodications,unlessexplicitlystatedotherwise
for certain (maintenance) processes.
Risk of burns
Hot surface hazard. There is a potential risk of burns: the print heads of the UltiMaker 3D printers can reach
temperatures above 200 °C, while the heated bed can reach temperatures above 100 °C. Do not touch either
of these parts with your bare hands. This symbol is placed on the print head and on the build plate to warn the
user about this risk.
AllowtheUltiMaker3Dprinterstocooldownsucientlybeforereachinginside,orperformingmaintenance
ormodications,unlessexplicitlystatedotherwiseforcertainprocesses.Alwayswaituntilthedisplayindicates
that the build plate has cooled down to a safe temperature.
Emission hazard
During3Dprinting,UltraneParticles(UFPs),VolatileOrganicCompounds(VOCs),andotherchemical
substancesmaybeemitted.Abovecertainconcentrations(ThresholdLimitValues,TLV),theseemissions
canposearisk.Concentrationsareinuencedbythelamentandadhesiveused,printconditions(e.g.print
temperature), room volume, Air Exchange Rate (AER), and number of printers in a room.
UltiMaker products are designed for use with UltiMaker materials and are open for use with materials from
third-party suppliers.

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Safe use information for UltiMaker materials. UltiMaker materials can be printed safely without any
additionallteringusingtherecommendedtemperaturesandsettingsinawell-ventilatedarea(minimum
refresh rate or AER of 1.8 for a room size of 30.6 m3). When multiple UltiMaker 3D printers are operated in a
containedenvironment,concentrationsofUFPsand/orVOCswillincrease.Dependingonthespecicsituation,
pleaseconsiderothersafetymeasures,suchasaseparatelter,cabinet,and/ordedicatedventilationsystem.
Safe use information for third-party materials. Make sure to check with your material supplier whether
additional risks and safety measures apply. Additional safety measures may be required for the safe usage
of such materials. Always take the relevant information provided by the supplier of third-party materials
intoaccountforsafeoperation.Pleasecheckthesafetydatasheetofeachspecicmaterialforinformation.
UltiMakercannotbeheldresponsibleforanyadverseeectsfromtheuseand/orperformanceof
third-party materials.
Magnetic eld
Staticmagneticeldhazard.Duetothestaticmagneticeldcausedbythemagnetsintheprinter,keep
a distance of at least 4 cm between any implanted electronic medical devices and implants containing
ferromagnetic materials.
Personal protective equipment
The following items are recommended for working safely with the UltiMaker S7, especially for performing
maintenance actions:
• Tweezers. These are required for safely removing material residue from the tip of the nozzle.
• Pliers.Whencleaningtheinsideofthenozzlewiththehotandcoldpullprocedure,holdthelamentwith
pliers to prevent damage to your hands in case the material breaks.
• Thermal gloves. It is recommended to wear thermal gloves while cleaning the nozzle as the nozzle will be hot
during these procedures.
1.4 Regulatory information
Electromagnetic compatibility
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules and the EMC Directive 2014/30/EU. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at their own expense.
EC declaration of conformity
UltiMaker S-line products, including the UltiMaker S7, are compliant towards the essential requirements and other
relevant provisions of the Machinery Directive 2006/42/EC, EMC Directive 2014/30/EU, RED 2014/53/EU, RoHS
Directive2011/65/EU,andWEEEDirective2012/19/EU.
A signed copy of the full EC declaration of conformity (English) can also be downloaded from our website.

2. Introduction

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2.1 Main components
1. Glass door
2. Print head
3. AirManagerlter
4. Bowden tubes
5. Z-stage
6. Flexible build plate
7. Touchscreen
8. USB port
9. Air Manager fan
10. Air Manager cable
11. Feeder 2
12. Feeder 1
13. Spoolholderwithlamentguide*
14. Power socket and switch
15. Ethernet port
16. NFC port
17. UMB OUT port
* Not required in combination with
the Material Station

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UltiMakerS7specications
Properties Technology Fusedlamentfabrication(FFF)
Print head Dual-extrusion print head with a unique auto-nozzle lifting
system and swappable print cores
Build volume (XYZ) 330 x 240 x 300 mm (~13x9.4x11.8in)
Layer resolution 60 – 400 microns
(dependingontheprintcorenozzlesizeandprintprole)
XYZ resolution 6.9,6.9,2.5microns
Build speed < 24 mm3/s
Build plate Heatedexiblebuildplate
20 – 125 °C (68 ºF – 257 ºF)
Nozzle diameter 0.4 mm (included)
0.25 mm, 0.6 mm, 0.8 mm (sold separately)
Air Manager Airextractionbylow-noisebrushlessfanandEPAlter
removesupto95%ofUFPs
Operating sound < 50 dBA
Connectivity Wi-Fi, LAN, USB port
Physical dimensions Dimensions 495x585x800.5mm(~19.5x23x31.5in)
(inc. spool holder)
Net weight 30 kg (66 lbs)
Ambient conditions Operating ambient temperature 15 – 32 ºC (59–90ºF)
Non-operating (storage) temperature 0 – 32 ºC (32–90ºF)
Relative humidity 10–90%RHnon-condensing
Electrical requirements Voltage 100–240VAC
Frequency 50 – 60 Hz
Power Max. 500 W
Software UltiMaker Cura Our free print preparation software. Learn more.
UltiMaker Digital Factory Our online printer and print job management solution.
Learn more.
Software plans UltiMaker Essentials, Professional, and Excellence help scale
3D printing innovation across organizations. Learn more.
Supported OS Windows, MacOS, Linux
Warranty Warranty period 12 months
2.2 Specications
UltiMakerS7ProBundlespecications(withMaterialStation)
Physical dimensions Dimensions 495x488x1187.5mm(~19.5x19.2x46.8in)
Net weight 48 kg (106 lbs)
Total weight (incl materials) Up to 57 kg (126 lbs)
Electrical requirements Power Max. 600 W
Materials Material bays 6 with NFC recognition
Compatible spool dimensions Width: 50 – 70 mm (2 – 2.7 in)
Diameter:197–203mm(7.8 – 8 in)
Corediameter:>98mm(3.8 in)