Unitron uDirect User manual

uDirect™
Guide

Table of Contents
Your Passport™ Hearing Instruments ............................1
Practical Solutions to Everyday Problems ......................2
Getting the Most Out of Your Passport™ Hearing
Instruments..................................................................3
Using the Passport™ BTE Guide....................................4
Putting Your Passport™ Hearing Instruments on Your
Ears ..............................................................................6
Turning Your Passport™ Hearing Instruments
On and Off ...................................................................8
Feedback-Free istening .................................................9
Replacing the Battery....................................................10
Operating Instructions ..................................................12
Assistive istening Devices...........................................23
Caring for Your Passport™ Hearing Instruments.........25
Cleaning Your Passport™ Hearing Instruments...........27
Warnings.......................................................................30
Troubleshooting Guide .................................................32
Warning to Hearing Instrument Dispensers ................35

1
our uDirect
Hearing Healthcare Professional: _____________________
_________________________________________________
Telephone: _______________________________________
Model:___________________________________________
Serial Number of uDirect: ___________________________
Replacement Batteries: One AAA (1.5 Volt),
Standard or Rechargeable
Warranty: ________________________________________
Date of Purchase:__________________________________

2
Practical Solutions to Everyday
Problems
Congratulations on purchasing your new uDirect and
choosing a Unitron Unifi Wireless system. For over 40
years, Unitron has been committed to making life
better for people with hearing loss. This means a
commitment to developing high-quality hearing
solutions that incorporate special features to solve the
everyday problems and concerns you have with
hearing loss and hearing devices.

3
What is uDirect?
uDirect is the Unifi Wireless System accessory that
provides connectivity between your hearing
instruments and a world of audio devices:
• It can wirelessly receive audio from Bluetooth-
enabled devices such as mobile phones and
personal computers.
• Using Bluetooth adapters, it can wirelessly receive
audio from devices such as your home stereo and
telephone.
• It can also connect many devices-such as portable
MP3 players and radios via a standard audio jack
• It also accepts several FM shoes via the Europlug
input.
uDirect wirelessly streams the received audio signal to
your hearing instruments so that you can use these
devices easily.
You can concurrently connect multiple audio devices
to your uDirect. The audio sources are automatically
prioritized.

4
Using the uDirect Guide
Refer to the table of contents for a complete listing of
the topics covered in this guide.
The diagrams below identify some of the components
on your uDirect.
Legend
Buttons
1 On/Off Button
2 Communication Button
3 Bluetooth Pairing Button
4 Reset Button
Inputs
5 Audio input (4.5 mm jack)
6 FM input (Europlug)
7 Charging input (mini-USB)
8 Microphone openings
Indicators
9 Battery indicator
10 Audio streaming indicator
11 Bluetooth indicator
Other
12 Neckloop
uDirect accessories (optional)
• Audio cable, 1 m (3 ft.)
• USB cable, 3 m (10 ft.)
• Bluetooth audio adaptor
1
12
3 4
8
8
2
9 1110
5 76

5
Getting started
Charging the battery
Your uDirect has an
internal, rechargeable
battery. To charge it, plug
in the charging cable,
then plug the other end
of the charging cable into
a power outlet.
Your uDirect will turn off automatically when a charger
is connected.
For safety reasons, recharge the battery only with
chargers supplied by Unitron.
During the charging process, the battery light will turn
orange. Once the battery is fully charged, the indicator
will turn green.
Charging an empty battery takes approximately 90
minutes. It is safe to leave the charger connected
overnight – the battery cannot be overcharged.
When char in your uDirect for the first time, allow it
to char e for at least 3 hours, even if the battery
li ht turns reen after 90 minutes.
A new battery’s full performance is achieved only after
two or three complete charge and discharge cycles.

6
Operating time
Fully charged, your uDirect will operate for
approximately 10 – 12 hours in normal use. Battery
consumption and the operating time of the uDirect
depend greatly on the usage of the device. Heavy use
of the audio streaming and Bluetooth functions will
reduce the operating time of your uDirect between
battery charges.
Your uDirect battery can be charged hundreds of
times. If the operating time of your uDirect reduces
substantially, please contact your hearing healthcare
professional.
Battery status
While turned ON, your uDirect indicates the battery
status on the battery indicator as follows:
• Green, slow flash - Battery charge is high.
• Orange, medium flash - Battery charge is moderate.
• Red, fast flash - Battery charge is low.
Once the fast red flashing starts, your uDirect will still
operate for about an hour, but you should recharge
the battery as soon as possible.
Turning your uDirect ON or OFF
To turn your uDirect ON, press and hold the On/Off
button for about a second until you see the battery

7
indicator turn on. Release the
On/Off button. Once your uDirect
is fully operational, the battery
indicator will be colored and flash
according to the current battery
charge as described above.
To turn your uDirect OFF, press and hold the On/Off
button for about two seconds until you see the battery
indicator turn green. Once you release the On/Off
button, the battery indicator will go dark and your
uDirect will be OFF.
Wearing your uDirect
To put your uDirect around your neck, open the
neckloop by unplugging it.
Put the neckloop around your neck and plug it in. This
will activate the built-in antenna, and is necessary for
the uDirect to communicate with your hearing
instruments.
12 34

8
Checking the connection to your hearing
instruments
The communication between your uDirect and your
hearing instruments needs to be completed by your
hearing clinician. To check that your uDirect and your
hearing instruments can communicate successfully,
briefly press the communication button. If the
communicate was successful, you will hear a
confirmation beep in your hearing instruments and
the streaming indicator light will turn orange for a few
seconds.
If the communication fails, the streaming indicator will
rapidly flash orange for a few seconds.
Indicators Cover
If you prefer to hide the indicators, engage the
indicator cover as shown below.
Indicators covered Indicators visible

9
Introduction to Bluetooth
What is Bluetooth?
Bluetooth provides a way for devices like mobile
telephones, laptops and personal computers to
communicate wirelessly.
Your uDirect supports Bluetooth to allow audio to be
wirelessly received from many different audio devices
and transmitted to your hearing instruments. For
example, you can receive mobile phone calls directly
to your hearing instruments, or listen to music from
your PC.
For further information about Bluetooth, visit
www.bluetooth.org
What Bluetooth devices can I use with my
uDirect?
First, check whether the device you wish to use is
Bluetooth-enabled: ook for the following symbol on
the device or in its user guide.
Second, the range of possible applications on a
Bluetooth-enabled device is defined by “profiles”. The
device you wish to use with your uDirect must support
the appropriate Bluetooth profiles. These differ

10
depending on what you want to do with your uDirect:
• To receive mobile phone calls your mobile phone
must support either the “Handsfree” or “Headset”
profile. Many, but not all mobile phones support
these Bluetooth profiles. ook for this information
in your mobile phone’s user guide.
• To listen to stereo music from your mobile phone or
PC, it must support the “A2DP” / “Stereo Headset”
profile. Fewer devices support this Bluetooth
profile. ook for this information in your device’s
user guide.
Bluetooth device compatibility
Although Bluetooth is a widely-supported standard,
manufacturers differ in how they implement it.
Unfortunately, some Bluetooth-enabled devices are
compatible only with certain other devices. If a
problem occurs in the connection between your
device and your uDirect, or if you are uncertain
regarding your device’s Bluetooth capabilities, please
consult your device’s user guide or ask the
manufacturer.
Bluetooth operating range
Your uDirect supports Bluetooth operation up to a
range of 10 m (30 ft). ine-of-sight between your
uDirect and other device is not required. However, the

11
following factors may affect the range achieved:
• Interference in the environment may reduce the
operating range of Bluetooth.
• The Bluetooth device with which you are
connecting may support a more limited range than
the 10 m supported by the uDirect.
If your Bluetooth device moves out of range of your
uDirect and has an active audio connection, this
connection will be terminated. If the device is then
moved back into range of your uDirect, it may or may
not resume streaming to your hearing instruments.
This depends on the device.
Using a Bluetooth device: pairing and con-
necting
uDirect is supposed to work with consumer devices
such as mobile phones, wireless or wired home
phones, MP3 players, GPS devices, aptops or PCs
with Bluetooth functionality. Alternatively an external
Bluetooth transmitter such as the Jabra A120 or the
Hama VOiiS can be connected to virtually any audio
source. If your device is Bluetooth-enabled and
supports the appropriate profiles, it can communicate
with the uDirect only after completing two simple
procedures: Pairing and connecting.
Pairing is the process by which you introduce two
Bluetooth-enabled devices to each other and unite

12
them with a password for secure communication. It
needs to be completed only once for each device you
wish to use with your uDirect. uDirect can
simultaneously pair up to 8 devices.
The pairing procedure is described in detail for each of
the Bluetooth device types in the sections which
follow.
Once a device is permitted to communicate with the
uDirect by the pairing procedure, the connection
procedure configures the device to actually output its
audio signal over the Bluetooth connection. This
procedure is also described in the sections which
follow. Some Bluetooth devices perform the
connection procedure automatically after pairing.
Setting up Bluetooth devices
This section describes the pairing and connection
procedure for Bluetooth devices.
Pairing with your mobile phone
As described above, it is only necessary to perform
the pairing procedure once. The pairing procedure is
controlled by your mobile phone. Different mobile
phones have different menu structures. You should
therefore refer to your mobile phone’s user guide or
dealer support if you cannot complete the pairing

13
procedure with the generic steps described here.
To pair your uDirect and mobile phone:
1. Charge and turn ON both your uDirect and mobile
phone. Place them next to each other.
2. Find the connectivity settings of your phone. ook
for the “Bluetooth” feature in the main menu or
one of the submenus such as “Connectivity”.
3. On your mobile phone, ensure that the Bluetooth
feature is turned ON.
4. Initiate the pairing process on your uDirect by
pressing the Bluetooth button for about 2 seconds
until the Bluetooth indicator flashes blue. Your
uDirect will remain in the pairing mode for two
minutes or until the pairing is completed.
5. On your mobile phone choose to search for
Bluetooth devices or audio enhancements.
6. Your mobile phone should present a list of
Bluetooth devices discovered. Select “uDirect”
from this list.
7. Your mobile phone may then ask you to enter a
passcode. If so, enter “0000” (four zeros).
Your uDirect should now be paired to your mobile
phone. Some mobile phones may ask which Bluetooth
service you wish to enable. Select “Headset” and, if
available, “Stereo Headset”.

14
To connect your uDirect with your mobile
phone
Once your mobile phone and uDirect are paired, the
mobile phone needs to be ‘connected’ to your uDirect
before it will actually send audio signals to it. This
function should also appear in your mobile phone’s
“Bluetooth” menu, usually under a list of “Paired
devices”. In that list, highlight your uDirect and select
“Connect”. However, as mentioned above, some
mobile phones may perform the connection procedure
automatically after pairing. They will ask if you allow
this device to connect automatically once the pair is
completed, select “Yes”. Confirmation of successful
connection is indicated on uDirect by the Bluetooth
indicator slowly flashing blue, and a headset symbol
appearing on the main screen of your mobile phone,
similar to this:
Pairing and connecting uDirect with a
Bluetooth transmitter
If you wish to use your uDirect to listen to music from
your stereo system or make phone calls with your
landline telephone but these devices are not
equipped with Bluetooth functionality, you may use
an external Bluetooth transmitter.
As described above, it is necessary first to perform the
Bluetooth pairing procedure between your uDirect

15
and Bluetooth transmitter. The pairing procedure is
controlled by the device with which you are
attempting to pair. Such devices vary in the procedure
they require for pairing. You should therefore refer to
your device’s user guide or dealer support if you
cannot complete the pairing procedure with the
generic steps described here.
1. Charge and turn ON both your uDirect and
Bluetooth transmitter. Place them next to each
other.
2. Initiate the pairing process on your uDirect by
pressing the Bluetooth button for about 2 seconds
until the Bluetooth indicator flashes blue. Your
uDirect will remain in the pairing mode for two
minutes or until the pairing is completed.
3. Set your Bluetooth transmitter into pairing mode.
With some devices,the pairing process is simply
initiated by turning them ON.
4. A Bluetooth transmitter typically doesn’t require a
passcode or passkey to establish a connection with
uDirect. If a passcode is required, enter “0000”
(four zeros). Typically, with Bluetooth transmitters
the connecting process is automatically performed
after pairing. After initiating pairing, simply wait
until the devices have completed the pairing.
Confirmation of successful connection is indicated on

16
uDirect by the Bluetooth indicator slowly flashing
blue. If this is not the case, refer to the user guide of
your Bluetooth transmitter.
Pairing and connecting uDirect with a Personal
Computer (PC)
If you wish to use your uDirect to listen to audio on
your PC, you can do so if your PC supports Bluetooth.
As described above, it is necessary first to perform the
Bluetooth pairing procedure between your uDirect
and PC. You should therefore refer to your PC’s user
guide or dealer support if you cannot complete the
pairing procedure with the generic steps described
here.
1. Charge and turn ON your uDirect. Turn on your PC.
Place your uDirect near your PC.
2. On the PC, open the “Control Panel” and select the
Bluetooth device wizard. This will assist you in
setting up a Bluetooth connection between your
uDirect and PC.
3. Ensure the Bluetooth connectivity is turned ON:
Either activate built-in Bluetooth functionality or
connect the external Bluetooth adapter on your PC.
4. Initiate the pairing process on your uDirect by
pressing the Bluetooth button for about 2 seconds
until the Bluetooth indicator flashes blue. Your

17
uDirect will remain in the pairing mode for two
minutes or until the pairing is complete.
5. On the PC, choose to find and add a specific
Bluetooth device.
6. Of the devices found, choose uDirect.
7. When the PC prompts for a passcode or PIN, enter
“0000” (four zeros).
8. Allow devices to complete the establishment of a
trusted link.
9. If prompted on the PC to choose Bluetooth
services, you may have several options available.
Select the "Stereo Headset" functionality to stream
audio in stereo. After choosing which services you
wish to enable, you can finish the connection and
exit the setup on the PC.
Confirmation of successful connection is indicated on
uDirect by the Bluetooth indicator slowly flashing
blue.
For further information please refer to the user guide
provided with the PC or external Bluetooth adapter.
Deleting Bluetooth pairings
If you wish to delete the pairing relationships between
your uDirect and other devices, press and hold the
Bluetooth pairing button for about 10 seconds until
the Bluetooth indicator is lit solid blue.

18
After deleting the Bluetooth pairings, none of your
Bluetooth devices will work with your uDirect until
paired again, because the whole pairing table has
been erased.
Using your uDirect with your mobile phone
Before you can use your uDirect with your mobile
phone, you must complete the pairing and connection
procedures described in the “Setting up Bluetooth
devices” section above.
How your uDirect interacts with your mobile
phone
When making a mobile-phone call, the uDirect’s built-
in microphone captures your voice and transmits it to
the mobile phone. This frees you from holding the
phone to your head to speak.
Your voice
Caller’s voice
audible here
Caller’s voice
Bluetooth Wireless signal