UTAH SCIENTIFIC Utah-400 iP Manual instruction

The Utah-400 Digital Routing Switcher
288x288 Redundant
System Setup and Operations

ii Utah 400 Series
The Utah-400/288x288 Redundant Digital Routing Switcher Operators'
Manual
• Document Number: 82101-0073
• Document Version: 2.0
• Date: June 2, 2015
• Printed in U.S.A.
Copyrights and Trademarks
© 2015 Utah Scientific, Inc., All rights reserved. Any use or reproduction of this guide’s contents
without the prior written consent of Utah Scientific, Inc. is strictly prohibited.
•Utah 400 is a trademark of Utah Scientific, Inc.
•Windows references (all versions) are registered trademarks of Microsoft Corporation.
•All other product names and any registered or unregistered trademarks mentioned in this guide are
used for identification purposes only and remain the exclusive property of their respective owners.
Notice
Information contained in this guide is subject to change without notice or obligation. While every effort
has been made to ensure that the information is accurate as of the publication date, Utah Scientific, Inc.
assumes no liability for errors or omissions. In addition, Utah Scientific, Inc. assumes no responsibility
for damages resulting from the use of this guide.
FCC Compliance (USA) and Digital Equipment Compliance (Canada)
This equipment has been tested and found to comply with the limits for a Class A, digital device,
pursuant to Part 15, Subpart B of the FCC Rules and the Canadian EMC Requirement (ICES-003).
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case, the user will be required to correct the interference at
their own expense. Shielded cables must be used to ensure compliance with the FCC Class A limits.

Setup and Operations Guide
Declaration of Conformity
Utah Scientific, Inc.
4750 Wiley Post Way, Suite 150
Salt Lake City, Utah 84116-2878 U.S.A.
We declare our sole responsibility that the Utah-400 Digital Routing Switcher is in conformance with
the following standards:
Emission
•EN55022:1994+A1&A2
Immunity
•EN55024:1998
•EN61000-3-2
•EN61000-3-3
Safety
•IEC 60950-1:2001 /EN 60950-1:2001
Following the provisions of the Directive(s) of the Council of the European Union:
•EMC Directive 89/336/EED
•Low Voltage Electrical Directive 72/23/EEC
Utah Scientific, Inc. hereby declares that the product specified above conforms to the above Directive(s)
and Standard(s).

iv Utah 400 Series
Important Safeguards and Notices
This section provides important safety guidelines for the Operator and Service Personnel. Specific
warnings and cautions are found throughout the guide where they apply, but may not appear here. Please
read and follow the important safety information, specifically those instructions related to risk of fire,
electric shock, or injury to persons.
Safety Symbols
•Hazardous Voltage symbol
•Caution symbol. The product is marked with this symbol when it is necessary to
refer to the manual to prevent damage to the product.
Warnings
Please observe the following important warnings:
•Any instructions in this guide that require opening the chassis, changing a
power supply, or removing a board, should be performed by qualified personnel
only. To reduce the risk of electric shock, do not perform any service unless you
are qualified to do so.
•Heed all warnings on the unit and in the operating instructions.
•Do not use this product in or near water. Disconnect AC power before installing
any options or servicing the unit unless instructed to do so by this manual.
•This product is grounded through the power cord ground conductor. To avoid
electric shock, plug the power cord into a properly wired receptacle before con-
necting the product inputs or outputs.
•Route power cords and other cables so they won’t be damaged.
•The AC receptacle (socket) should be located near the equipment and be easily
accessible.
•Disconnect power before cleaning. Do not use any liquid or aerosol cleaner -
use only a damp cloth.

Setup and Operations Guide v
•Dangerous voltages exist at several points in this product. To avoid personal
injury, do not touch exposed conductors and components while power is on. Do
not insert anything into either of the systems two-power supply cavities with
power connected.
•Do not wear hand jewelry or watches when troubleshooting high current cir-
cuits, such as power supplies. During installation, do not use the door handles
or front panels to lift the equipment as they may open abruptly and injure you.
•To avoid fire hazard when replacing fuses, use only the specified correct type,
voltage and current rating as referenced in the appropriate parts list for this
product. Always refer fuse replacement to qualified service personnel.
•Have qualified personnel perform safety checks after any service.
Cautions
Please observe the following important cautions:
•When installing this equipment do not install power cords to building surfaces.
To prevent damage when replacing fuses, locate and correct the problem that
caused the fuse to blow, before reconnecting power.
•Use only specified replacement parts
Notices
Please observe the following important notes:
• When the adjacent symbol is indicated on the chassis, please refer to the man-
ual for additional information.
• For the HD-2020 Chassis and Master Control Panel, refer to “Connecting and
Disconnecting Power” - Chapter 2 (Hardware Installation).

vi Utah 400 Series
Company Information
Utah Scientific, Incorporated
4750 Wiley Post Way, Suite 150
Salt Lake City, Utah 84116-2878 U.S.A.
•Telephone: [phone]
•FAX: [phone]
•Technical Services (voice): [phone]
•Technical Services (FAX): [phone]
•E-Mail -General Information: [email protected]
•E-Mail -Technical Services: [email protected]
•World Wide Web: http://www.utahscientific.com
•After Hours Emergency: [phone]. Follow the menu instructions for Emergency Service.

Setup and Operations Guide
Warranty Policies
Hardware Warranty
Utah Scientific, Inc. warrants to the original purchaser that the Utah Scientific hardware is free
from defects in materials and workmanship and will perform substantially in accordance with
the accompanying written materials under normal use and service for a period of ten (10) years
from the date of shipment. Any implied warranties on hardware are limited to ten (10) years.
Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the
above limitation may not apply to certain specific purchasers.
Software Warranty
Utah Scientific warrants that the software will perform substantially in accordance with the
accompanying written materials for a period of one (1) year from the date of shipment.
Customer Remedies
For the first one (1) year after purchase of the software and the first ten (10) years after the date
of purchase of the hardware, Utah Scientific’s and its suppliers’ entire liability and purchaser’s
exclusive remedy shall be, at Utah Scientific’s option, either:
• Return of the price paid, or
• Repair or replacement of the software or hardware that does not meet the above warranties
and is returned to Utah Scientific under the returned materials authorization (RMA)
process with freight and forwarding charges paid.
After the initial warranty periods, purchaser’s exclusive remedy is the repair or replacement of
the hardware upon payment of a fixed fee to cover handling and service costs based on Utah
Scientific’s then-current price schedule. The above warranties are void if failure of the
software or hardware has resulted from an accident, abuse, or misapplication. Any replacement
software or hardware will be warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer.

viii Utah 400 Series
No other warranties. To the maximum extent permitted by applicable law, Utah Scientific and
its suppliers disclaim all other warranties, either express or implied, including, but not limited
to implied warranties of merchantability and fitness for a particular purpose, with regard to the
software, the accompanying written materials, and any accompanying hardware. This limited
warranty gives the purchaser specific legal rights. These rights may vary in certain states/
jurisdictions.
No liability for consequential damages. To the maximum extent permitted by applicable law,
in no event shall Utah Scientific or its suppliers be liable for any damages whatsoever
(including without limitation, damages for loss of business profits, business interruption, loss
of business information, or any other pecuniary loss) arising out of the use of or inability to use
Utah Scientific products, even if Utah Scientific has been advised of the possibility of such
damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not apply in those
circumstances.

288x288 Redundant Router TOC-i
Table of Contents
Table of Contents
CHAPTER 1 Introduction
In This Guide .................................................................. 1-1
Conventions .................................................................... 1-3
Abbreviations .................................................................. 1-4
Terms .............................................................................. 1-5
Routing Switcher Basics ................................................. 1-6
Switching Matrix ................................................................... 1-7
Signal Levels ........................................................................ 1-8
The Utah-400 Routing Matrix ............................................... 1-9
System Configurations .................................................... 1-11
Sample Configurations ......................................................... 1-11
CHAPTER 2 Hardware Installation
In This Chapter ............................................................... 2-1
Unpacking and Inspection ............................................... 2-2
Installing Physical Equipment ......................................... 2-3
Mounting Equipment in Rack Frames ............................. 2-3
Installing the Utah-400 Digital Routing Switcher .................. 2-3
Installing the MX-Bus Cables .......................................... 2-7
Interconnecting the SC-4 and Utah-400 Frames .................. 2-7
Connecting the AES Reference Signal ................................ 2-9
Determining and Setting Router Signal Levels ..................... 2-9
Offset Switch ........................................................................ 2-11
Video/Unbalanced Digital Audio Input & Output Signals ...... 2-12
Installing the Analog Audio Input and Output Cables ..... 2-16
Connecting and Disconnecting Power ............................ 2-21
DC Connectivity .................................................................... 2-22
Pre Power-Up Checks .................................................... 2-23
Hardware Checkout ........................................................ 2-24

TOC-ii The Utah-400
CHAPTER 3 Configuration and Operation
In This Chapter ............................................................... 3-1
Utah 400 SC-4 Control ................................................... 3-2
Module Array – Panel Front ............................................ 3-4
Operation ........................................................................ 3-5
Alarm Indication ....................................................................3-5
Ethernet and RS-422 Connection .........................................3-5
Crosspoint Cards Maintenance .............................................3-6
Input and Output Card Removal and Replacement ..............3-7
Crosspoint Card Removal and Replacement ........................3-7
Fan Service ..................................................................... 3-8
Power Supply ........................................................................3-9
CHAPTER 4 Utah-400 Components
In This Chapter ............................................................... 4-1
Video Input ...................................................................... 4-2
SD Video Input ......................................................................4-2
Multi-Rate Input .....................................................................4-3
Analog to Digital ....................................................................4-3
Reclocking Input Expansion Card .........................................4-6
UTAH-400 3G Input Card ......................................................4-7
Video Output Boards ...................................................... 4-9
SD-Output .............................................................................4-9
HD-Output (Multi-Rate output card) ......................................4-10
Digital Video to Analog Converter Output card .....................4-10
Multi-Rate Output Board .......................................................4-12
Control Description ...............................................................4-14
UTAH-400 3G Output Board .................................................4-15
Fiber Interface - (Optional) .............................................. 4-17
Specification Detail ................................................................4-18
Fiber Output LED Indications ................................................4-19
Video Crosspoint Board (Redundant) ............................. 4-21
Indicators ..............................................................................4-21
Rear Panel Considerations ............................................. 4-23
MX Bus .................................................................................4-23
Dip Switches .........................................................................4-23

288x288 Redundant Router TOC-iii
Table of Contents
Monitor Output ...................................................................... 4-23
Analog Blackburst ................................................................ 4-24
Power Supplies ............................................................... 4-24
LED Indications .................................................................... 4-25
Audio Input ...................................................................... 4-27
Audio Input Board ................................................................. 4-27
Audio Output ................................................................... 4-28
Audio Output Board .............................................................. 4-28
Deluxe Output Board ...................................................... 4-29
Board Indicators ................................................................... 4-30
Deluxe Output Module .......................................................... 4-31
DAC Output Module ............................................................. 4-33
ADC Input Module ................................................................ 4-35
Audio Crosspoint Board .................................................. 4-37
Front Edge Card Indicators (Left Bank) ................................ 4-38
Front Edge Card Indicators (Right Bank) ............................. 4-38
Audio Crosspoint Adjustments ............................................. 4-39
Time Base Module ................................................................ 4-39
Fuses .................................................................................... 4-42
Test points (front of Crosspoint card) .................................... 4-43
CHAPTER 5 Troubleshooting
In This Chapter ............................................................... 5-1
Subsystem Level Troubleshooting .................................. 5-2
Main Troubleshooting Chart ............................................ 5-2
Video Subsystem Troubleshooting Table ........................ 5-4
Audio Subsystem Troubleshooting Table ........................ 5-5
Power Subsystem Troubleshooting Table ....................... 5-6
Power Supply Alarms ..................................................... 5-6
Control Subsystem Troubleshooting Table ..................... 5-7
System Controller Alarms ............................................... 5-8
Control Panel Troubleshooting ....................................... 5-9
UNET Panels ........................................................................ 5-9
Ethernet Panels .................................................................... 5-9

TOC-iv The Utah-400
APPENDIX A Specifications
In this Appendix .............................................................. A-1
Power .............................................................................. A-2
Input Power and DC Power Specifications ..................... A-2
Digital Video .................................................................... A-3
Digital Video Specifications ...................................................A-3
Digital Audio .................................................................... A-4
Digital Audio Specifications ...................................................A-4
High Definition SDI Video ............................................... A-5
High Definition SDI Video Specifications ...............................A-5
Reference ....................................................................... A-5
Reference Specifications ......................................................A-5
Control ............................................................................ A-6
Control Specifications ...........................................................A-6
Alarms ............................................................................. A-7
Alarm Specifications ..............................................................A-7
Physical .......................................................................... A-8
Physical Specifications ..........................................................A-8
Regulatory ...................................................................... A-8
Regulatory Specifications ......................................................A-8
Connector Suppliers and USI Part Numbers .................. A-9
Connector Suppliers .............................................................A-9
APPENDIX B The Debug Port
The Debug Cable ............................................................ B-2
Using the Debug Port ..................................................... B-3
Startup Display ......................................................................B-4
Main Menu Display ...............................................................B-4
FPGA Memory Status ...........................................................B-5
Verifying the Software Version ..............................................B-5
Checking the Router Crosspoint Status ................................B-6
IO Card Information ..............................................................B-7
Checking Input / Output Card Information ............................B-9
IO Information – full display ..................................................B-10
Hardware Status ...................................................................B-11

288x288 Redundant Router TOC-v
Table of Contents
External PS Status ............................................................... B-12
Crosspoint Voltage (Levels) .................................................. B-14
'DC CONV readings' ............................................................. B-14
APPENDIX C The Utah-400 Digital Audio Breakout Panel
Scope .............................................................................. C-2
The AES Breakout Panel Kit ........................................... C-2
Description of the AES Breakout Panel .......................... C-2
Installation of the AES Breakout Panel ........................... C-2
Label Instructions for the Utah-400 Breakout Panel ....... C-5
Scope ................................................................................... C-5
Application ............................................................................ C-5
APPENDIX D Crosspoint Card Firmware Upgrade
Scope .............................................................................. D-1
Process ........................................................................... D-1
APPENDIX E MADI Board Configuration
MADI IX8 / MADI IX16 Input Modules ............................ E-2
MADI Input Slot Board Installation ........................................ E-4
MADI Input Rear Panel Cabling ........................................... E-5
MADI OX8 / MADI OX16 Output Module ............................ E-6
MADI Output Slot Board Installation ..................................... E-9
MADI Output Rear Panel Cabling ........................................ E-10

TOC-vi The Utah-400

Utah-400 1-1
CHAPTER 1 Introduction
In This Guide
This guide provides instruction for the installation, configuration, and
operation the Utah Scientific, Utah-400 288 Redundant Router. This router
contains redundant crosspoints with 36 slots for both the input and output
and cards, and stands 15 rack units in height.
The following chapters and appendices are included:
•Chapter 1
"Introduction" summarizes the guide, describes basic router operation and
describes the hardware and software components of the Utah-400 Digital
Routing Switcher.
•Chapter 2
"Hardware Installation" provides instructions for installing the Utah-400 Dig-
ital Routing Switcher in your facility.
•Chapter 3
"Configuration and Operation" provides specific information regarding the
configurations of this unit, and necessary equipment handling (operation).
•Chapter 4
"Utah-400 Router Components" provides basic information about the Input,
Output, Crosspoint, Interface board and Power Supplies. Included is gen-
eral information about LED indicators and alarms present on each board
type.

Introduction
1-2 Introduction
•Chapter 5
"Troubleshooting" looks at some of the common hardware and software problems, diagnostics
and solutions available to the user on site. Included in this section is information on the various
avenues to contact Utah Scientific Technical Services and tips on discussing equipment prob-
lems.
•Appendix A
"Specifications" lists all system specifications, including Audio, Video, physical, power, and
regulatory.
•Appendix B
“The Debug Port” contains information regarding the current Utah 400 firmware, along with
setup and use of the system Debug Cable.
•Appendix C
“The Utah 400 Digital Audio Breakout Panel” applies to the installation and operation of the
AES Digital Audio Break Out Panel, a component designed to simplify the installation of the
Utah-400 Balanced Digital Audio Routing System.

288 x 288 Redundant 1-3
Conventions
Conventions
The following conventions are used throughout this guide:
•Connectors and terminators will be indicated by bold, upper case text in Arial Black font.
For example:
• Connect the MX-Bus to J-1
•Operator Actions will be indicated in Helvetica Bold where a board is inserted, removed
and/or an action is required in the Troubleshooting or configuration sections of this manual.
There will usually be a graphic to accompany the instruction(s). For example:
• Insert the expansion Input board in slot 6.
• Switch the suspected bad input to a known good input to verify output "X".
•The use of bullets indicates a random order of operation or to draw the readers attention to
specific items.
1. The use of numbers in specific operations or lists indicates a "recommended order of
operation" to perform specific tasks. Bulleted items may be below numbered items to
highlight tasks or indicate the operation(s) may be performed at random.

Introduction
1-4 Introduction
Abbreviations
The following abbreviations may be used in this guide: See Appendix A for an additional Glos-
sary of Terms and further definitions.
TABLE 1. Common Abbreviations and Mnemonics
Abbreviation Description
ATR Audio Tape Recorder
AES Audio Engineering Society
CPU Central Processing Unit
DTR Digital Tape Recorder
EBU European Broadcast Union
ENET Ethernet
HDTV High Definition Television
I/O Input / Output
IP Internet Protocol
JPEG Joint Photographic Experts
Group
M-JPEG Motion – JPEG
MPEG Motion Picture Experts Group
MX-Bus Utah Router Control Comm.
Bus
RMS Router Management System
RU Rack Unit
SDI Serial Digital Interface
U-Net Utah Control Panel Comm.
Network
UTP Unshielded Twisted Pair
VTR Video Tape Recorder

288 x 288 Redundant 1-5
Terms
Terms
The following terms are used throughout the documentation in this guide:
•"Operator" and "User" refer to the person using or operating the Utah-400 Digital Router
System.
•"System" refers to the entire interconnected Utah-400 System including control panels,
routers, software, and chassis.
•"Mainframe” refers to the Utah-400 chassis plus redundancy.
•"Input" refers to and audio or video signal source that is connected to the Utah-400 main
frame.
• One video input represents one High Definition or Serial Digital Interface video out-
put signal.
• One audio input represents a single monophonic track from an analog audio source.
• One digital audio input represents two tracks (left and right channel) from a digital
audio source.
•"Source" refers to an audio or video device whose output signals are connected to the
Utah-400 mainframe inputs. Examples of audio / video sources are ATR's, VTR's, DTR's,
cameras, video / audio routers, audio mixers, graphics systems, and satellite feeds.
•"Output" refers to the Utah-400 audio or video signals from the Utah-400 "Outputs", which
are connected to the 'destination device'. This term also includes the physical output con-
nectors on the frame.
•"Destination" refers to the device, which is receiving the Utah-400 output signal. This
could include VTRs, monitors, satellite feeds, or video / audio routers.
•"Signal Level" refers to the logical level of the audio / video routers in relation to the entire
connected system(s). Typically, the Utah-400 occupies levels above 1, with master control
occupying the lowest logical level.
•"Hot Swappable" " refers to a printed circuit board, which can be removed or replaced
with system power "on".
•"Control Panel" refers to the physical human interface used to control the various systems
in use.
•"Display" is the 'LCD Display' on the panels in use.

Introduction
1-6 Introduction
•"Monitor" refers to the monitor attached to the monitor matrix port of a video or audio router
system.
•"High Definition" " refers to signals conforming to the SMPTE -292 specification. The typ-
ical high definition data rate is 1.485 Gb/sec or 1.483 Gb/sec and a 16:9 Aspect Ratio Pic-
ture characterizes this technology.
•"Serial Digital" Interface (SDI)" refers to the serial digital video signal operating at either
SMPTE -259 in ABCD or SMPTE -344.
Routing Switcher Basics
A routing switcher is a specialized form of broadcast equipment that allows the user to connect
large numbers of source and destination devices together electronically – without patching or
running cables across floors and without significant signal loss.
The routing switcher solves connectivity problems and increases signal qualities in a wide vari-
ety of applications. The technologies of routing switchers now include the standard analogue,
digital video, digital audio, and increasingly the high definition formats.
The routing switcher provides the user with the following advantages:
•Many signal levels (determined by the system size) may be switched simultaneously.
• A simple route connects (switches) one signal level from one source (for example a
VTR) to one destination (a monitor).
• A complex route would connect multiple signal levels from one source to multiple
destinations, including tie lines. For example, a satellite feed to a group of VTRs and
monitors.
•Audio and video signal levels can be switched in groups (all follow takes) or individually
(breakaway takes). Any input can be switched to any output, limited only by the matrix size.
•The Routing Switcher may be controlled manually via control panels, or with computer con-
trolled automation.