Utelisys Mediabox User manual

Multi-Mediabox
User manual / Gebruikershandleiding
V1.3 –04-2018
Applicable to Mediabox with serial no. 2018××××××

Table of contents - Inhoudsopgave
English .............................................................................................................................................................................6
Introduction.................................................................................................................................................................6
Functionalities ......................................................................................................................................................... 6
Before use ...............................................................................................................................................................6
Updates ...................................................................................................................................................................6
Returning the mediabox ..........................................................................................................................................6
Support....................................................................................................................................................................6
Quick Setup Guide .......................................................................................................................................................6
Connections.............................................................................................................................................................6
Configuration & Controls.........................................................................................................................................6
Kodi Multi-Media center .............................................................................................................................................7
Introduction.............................................................................................................................................................7
TV Playback and Channel List ..................................................................................................................................7
EPG (Electronic Program Guide) ..............................................................................................................................8
On-Screen Display (OSD) .........................................................................................................................................8
Language and advanced settings ............................................................................................................................. 8
Android........................................................................................................................................................................9
Introduction.............................................................................................................................................................9
Apps.........................................................................................................................................................................9
Upgrades .................................................................................................................................................................9
Stand-by ..................................................................................................................................................................9
Troubleshooting / Common problems.......................................................................................................................10
Nederlands ....................................................................................................................................................................11
Introductie................................................................................................................................................................. 11
Mogelijkheden....................................................................................................................................................... 11
Voor gebruik ..........................................................................................................................................................11
Retourneren van de mediabox ..............................................................................................................................11
Ondersteuning.......................................................................................................................................................11
Installatie...................................................................................................................................................................11
Aansluitingen.........................................................................................................................................................11

Configuratie en bediening ..................................................................................................................................... 11
Multimediatoepassing Kodi .......................................................................................................................................12
Introductie.............................................................................................................................................................12
TV-functie en zenderlijst........................................................................................................................................12
EPG (Elektronische Programmagids) .....................................................................................................................13
Geavanceerde en overige instellingen...................................................................................................................13
On-Screen Display (OSD) .......................................................................................................................................13
Android......................................................................................................................................................................14
Introductie.............................................................................................................................................................14
Apps....................................................................................................................................................................... 14
Upgrades ...............................................................................................................................................................14
Stand-by ................................................................................................................................................................ 15
Probleemoplossing .................................................................................................................................................... 15
Contact .......................................................................................................................................................................... 16
English ................................................................................................................................................................... 16
Nederlands ............................................................................................................................................................16

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English
Introduction
Functionalities
The Utelisys Quad-Core Multi-Mediabox (hereafter referred to as ‘mediabox’) allows you to watch television on the
Utelisys network and various other multi-media applications.
The mediabox is running Android and allows you to install other apps and add-ons as well such as video-on-demand
applications. The additional USB-ports and SD-card slot can be used to mount storage with media or mouse and
keyboard. It comes preconfigured including accessories and this manual and is ready to use after installing.
Before use
The mediabox is configured to view the TV-content provided within the Utelisys network using the multi-media app
Kodi. Any other functionalities are not officially supported and can be used at the responsibility of the user.
Utelisys nor the building owner can be held responsible for any form of data loss or data leaks as a result of not
following the guidelines in this manual.
It is advised to use the mediabox in combination with a properly connected and configured (wireless) router. Most
(wireless) routers should also perform sufficient but are not officially supported. Wireless connectivity can be
configured, but it is advised to connect the mediabox using an Ethernet/Network cable. Wireless connectivity is not
officially supported due to the risk of interference and signal strength and at the responsibility of the user.
This manual can be edited without further notice, the most recent version can be found on the Utelisys website:
www.utelisys.com/mediabox.
Updates
As updates to the mediabox may occur during the usage of the mediabox it is advised to backup any personal
information stored on the device before performing the update.
Returning the mediabox
Before returning the mediabox please make sure you have reset the mediabox to default settings which will wipe any
personal data stored on the mediabox. This can be done by pressing the ‘settings’ button on the remote control and
browsing to ‘Reset’. This will wipe any personal data.
Support
To request support on how to install, use or solve any problems with the mediabox you can contact us by phone,
email or by leaving a message with our support form. Use the contact details on the back of this manual.
Quick Setup Guide
Connections
-Connect the HDMI cable to the box and your TV
-Connect the Ethernet/Network cable between the mediabox and a LAN-port on the router
-Connect the power cable to the box and plug it into an outlet
Configuration & Controls
-Turn on your TV and select the correct HDMI connection in the input menu or source menu of your TV
-The box will show a setup-guide, click Next to continue

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-Select your preferred system language and click OK, select Next and click OK
-Select TV Zoom and click OK to adjust the screen size to your TV. Select Zoom in/out and click OK to adjust
screen size. When done, click the back-button on the remote and select Next and click OK
-Select Network Configuration and make sure the status below ‘Ethernet’states ‘connected’. Press the back-
button, select Next and click OK. Then select Finish and click OK.
-The home screen shows up, Kodi is already listed as a bookmarked application.
-Navigate to the Multi Media App ‘Kodi’ and click OK
-Use the arrow keys to navigate to ‘TV’, click OK and select your preferred channel you want to watch. Press OK
to confirm
-Click on the return-arrow to go back and select a different channel, press back one more time to use other
options such as weather or the EPG
-During video playback you can use the number pad to switch channels
Kodi Multi-Media center
Introduction
The Kodi Multi-Media center is an open-source app installed and pre-configured for live TV on the mediabox. Kodi
can also be expanded with extra add-ons from the online repository. Use of these add-ons is on the responsibility of
the user and are not officially supported. To install add-ons it is required to access the Master Mode in the app. By
default the app is only configured for TV playback. Kodi can be launched via the shortcut on the home screen (Figure
1), Kodi will also be shown in the app list. A shortcut for other apps and Kodi can be made as well via the add-button.
(Figure 2 ) To change a shortcut, select it and hold the OK button for 5 seconds.
1 2
TV Playback and Channel List
When Kodi is launched, the TV Channels will be syncronized from the server. This
may take a few seconds, progress will be shown on the top of the screen. When
this is done you will see the following screen (figure 4) which can be navigated
through with the arrow keys on the remote. Click TV to go directly to the TV
Channels and choose your preferred channel. When the channel list is visible, click
on the left arrow to change options. A short list with options to change channel
groups (separated in languages), sorting of the list and a filter to search for specific
channel names (figure 5)

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EPG (Electronic Program Guide)
To open the EPG or Guide, use the arrow keys from the home menu. You can always get to the home menu by
double clicking the back button on the remote. Via the on-screen display the EPG for the current channel can be
shown by clicking the EPG-button. The on-screen display can be shown by pressing the OK button during full screen
TV playback.
Navigate through the TV programs with the arrow keys. Click OK on the selected program to retrieve more info. Click
‘Switch’ in the information popup to switch directly to the channel on which the show is or will be broadcasted on.
On-Screen Display (OSD)
The OSD can be shown by pressing OK during TV playback. It states information about quality, program title, tv-
channel and provides additional options. The first two buttons (up and down) will tune to other channels in the list.
The third option stops the TV functionality, the fourth option (screen) shows the channel list with program titles. The
EPG-button shows the EPG for the current channel. On the right there are more advanced settings available. The film
roll will show options for adjusting the video settings and the speaker shows options for sound.
Language and advanced settings
The open source nature of Kodi allows for multiple settings to be changed. Most of these settings are protected with
a PIN. When this PIN is used to change settings, this is at the responsibility of the user of the mediabox. In case a
support request is made, Utelisys can ask to revert these settings to default by performing a reset. To proceed, click
the ‘power off’ button in the home menu of Kodi and choose to enter the master mode. A pop up will appear and ask
for the code, enter 13579 and Kodi will confirm authorization. In this manual some frequently changed settings and
features will be discussed. Documentation for other features and settings can be found on http://kodi.wiki.
International settings
Go to System > Appearance > International and navigate through the list to change language settings, regional
settings such as time formatting and choose between the metric and imperial settings for the weather widget.

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Video, music and others
By default the home screen does not show video, music and other features. These are hidden, to unlock these
options go to System > Appearance > Skin > Settings (2nd option, list) > Home window and uncheck the ‘hide’ options
in the list. From here you can install add-ons which are developed and supported by the community. These add-ons
are usually video-on-demand services or popular websites with video content.
Change Channel list
Go to System > TV > General and choose Channel manager and/or group manager to re-order your channel list, hide
channels and create or modify channel groups. Select a channel to change the settings on the right hand side of the
screen, press OK to move the channel. To apply the settings use the button on the right hand side of the screen.
Remote Control
Kodi also allows to be controlled remotely. By default the remote controls are enabled. By default the official Kodi
remote-app for smartphones (Kore on Android, official Kodi Remote on iOS) should be able to find the box whilst
scanning the network. If it cannot be found it might be required to enter the IP-address and port manually. Use the
settings button on the manual, browse to ‘Utelisys Mediabox’ and go to status. The IP-address will be on top. Use
port number 8080, username and password are both ‘kodi’. Any device-name can be used.
Android
Introduction
The Utelisys mediabox is using Android as an operating system. Therefore apps can be installed from the play store
and run on the mediabox.
Apps
When you are signed in using a google account the play store will allow you to install apps. Sometimes it is required
to use a mouse and keyboard to control all the apps, mice and keyboards with a usb connector usually are supported.
Bluetooth keyboards and mice are not supported.
To sign in navigate to the play store app. If you haven’t signed in yet you can sign in now using your credentials. The
play store will show available apps. In case you don’t have a mouse and keyboard available you can also install apps
by browsing the play store on a computer and install from there, choose the device with ‘no carrier’.
Upgrades
When upgrades are available, the box will prompt with the request to upgrade the box. During the upgrade process
the box will also restore the original settings and wipe any personal files to avoid conflicts between old and new
system files. Utelisys nor the building owner is responsible for any data-loss. To manually check for upgrades, open
the My Apps menu, go to upgrade and uncheck Automatic update and choose ‘Manual update now’. A message will
popup when it’s downloading a new version or if there’s no new version available. During the update process, do not
shut down or remove the power supply.
Stand-by
When the box is not in use you can put the box in stand-by by pressing the red button on top of the remote or use
the black button on the front left of the box. The power indicator will turn red.

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Troubleshooting / Common problems
In case you experience problems, please check if your problem is described here before contacting support.
Problem: TV is showing a still picture.
Solution: re-start the stream by flipping the channel back and forth.
Problem: The TV option is not shown in the menu
Solution: There is no connection to the server, press settings on the remote, go to Ethernet and make sure it’s
enabled. If Ethernet is active, reboot the box by unplugging the power and plugging it back in. If this does not solve
the problems, reach out to our support team for further troubleshooting.
Problem: During TV playback the stream stops every few seconds and/or fast forwards
Solution: Press the home button, go to settings, display and disable HDMI auto-detection. Set the HDMI output mode
to either 1080p 50Hz or 720p 50Hz.
Any other problem is usually fixed by rebooting the mediabox or restoring the settings to default. To reboot the box
unplug the power cable for 5 seconds. To restore the default settings, press settings on the remote, go to ‘reset’ and
apply the factory reset.