Valcom VE8021 User manual

Issue 4
1947657
VE8021/ VE8021R
NETWORKED TRUNK PORT
INTRODUCTION
The VE8021/VE8021R Networked Trunk Port
allows most loop start terminal devices to be
connected to a managed IP-based LAN/WAN.
The VE8021 is designed for wall or table
placement. The VE8021R is designed for 19”
rack mounting (1U).
SPECIFICATIONS
Access Methods
PBX, FXS Port
Features
RJ-45 for network connection
1 RJ-11 FX0
1 RJ-11 telephone failover connection
2 Relays with Form C contacts
Front panel activity LED
Network activity LEDs
2.5mm jack for DC power (Optional)
Power over Ethernet 802.3af compatible
Dimensions/Weight (VE8021)
1.38 H x 6.13" W x 5.25" D
(3.50cm H x 15.6cm W x 13.33cm D)
Weight: 1.25 lbs. (0.57 kg)
Dimensions/Weight (VE8021R)
1.75 H x 16.50" W x 5.25" D
(4.45cm H x 41.91cm W x 13.33cm D)
Weight: 5.10 lbs. (2.32 kg)
Nominal Specifications
Input Impedance: 600 Ohms
Input Level: -10dBm
Output Impedance: 600 Ohms
Output Level: - 10dBm nominal
Relay Current: 1 AMP @ 24VDC
VE8021
VE8021R
Nominal Power Requirements
Via rear panel barrel connector:
Voltage: 24VDC
Current: 325mA
Via 802.3af PoE Ethernet Switch:
802.3af: Class 3
Environment
Temperature: 0 to +40° C
Humidity: 0 to 85% non-precipitating
INSTALLATION
NOTE: The telephone system referred to in
this manual is the customer premise
equipment such as an electronic key system,
a PBX or a dedicated single line telephone
sets. The VE8021/VE8021R is not intended for
direct or indirect connection to the public
telephone network. When used with a
customer premise telephone system such as
a key system or PBX system, these units are
interfaced to the FXS or single line station
port, which is a fully protected interface
device. Also, the host system must be
configured to disallow central office trunk
conferencing in order to prevent indirect
connection to the public network.

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CAUTION: To reduce the risk of electric shock,
Do not remove cover.
No user serviceable parts inside.
Refer servicing to qualified service personnel.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous
voltage constituting a risk of electric
shock is present within this unit.
This symbol indicates that there are
important operating and maintenance
instructions in the literature accompanying
this unit.
Precautionary Designations
FCC Information
This equipment has been tested and found to
comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference when the equipment is operated
in a commercial environment. This
equipment generates, uses and can radiate
radio frequency energy and if not installed
and used in accordance with the instruction
manual, may cause harmful interference to
radio communications. Operation of this
equipment in a residential area may cause
harmful interference in which case the user
will be required to correct the interference at
his own expense.
Mounting
The VE8021 is designed for wall or table
mounting. The VE8021R is designed for 19” rack
mounting (1U).
Table: Provided with the VE8021 are four rubber
pads. Peel pads off their carrier backing and
place at the four corners of the bottom of the unit.
Wall: Secure mounting brackets with screws
provided to the VE8021, then secure the VE8021
to the wall. See Figure 1.
Rack: Secure mounting brackets with screws
provided to the VE8021R. See Figure 1. Place
the VE8021R into a standard 19” rack and secure
to rack with proper hardware (not included).
Figure 1.
Power Connections
The preferred method of powering a
VE8021/VE8021R is via a Power over Ethernet
(PoE) switch meeting the 802.3af specification.
If the rear panel barrel connector is used for
power, the preferred power supply is a Valcom
VIP-324.
Make all required signal connections before
applying power to the unit. If powering via
802.3af, make sure all signal connections via the
rear panel are made then connect the
VE8021/VE8021R to the Ethernet switch.
If power is supplied via the barrel connector,
make sure all signal connections are secure.
Attach the unit to the network via the front panel
RJ-45 Ethernet connector. Apply power by
plugging the power supply in to the
VE8021/VE8021R via the barrel connector on the
rear of the VE8021/VE8021R.
Network Connection
The VE8021/VE8021R has one CAT-5 RJ-45
network connector on the front panel.
Use the supplied CAT-5 patch cable to connect
the VE8021/VE8021R to an Ethernet switch. If
the Ethernet switch is 802.3af compliant the
VE8021/VE8021R will draw power from it.
Signal Connections
On the rear panel, the VE8021/VE8021R has 3
signal connectors on the rear panel:
1 RJ-11 jack for connection to a FXS circuit
1 RJ-11 jack for a failover telephone
connection
1 terminal block for relay connections

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K1 K2
LINE
N.C.
N.O.
N.C.
N.O.
COM COM
PHONE +24VDC
+-
Status
Link
Act
FXO Connection: Connect standard analog FXS
circuit, capable of providing calling party
disconnect, to the VE8021/VE8021R via the rear
panel RJ-11 jack labeled Line. Tip and Ring
appear on pins 3 and 4 of these jacks.
Failover Connection: Connect a standard
analog telephone to the VE8021/VE8021R via
the rear panel RJ-11 jack labeled Phone. Tip and
Ring appear on pins 3 and 4 of these jacks. In the
case of a device failure, the telephone will be
able to access the FXS circuit or single line port.
Relay Connections: Access to the 2 form C
relays is provided via a six pin screw terminal
block. The relays are labeled K1 and K2. Each
relay is brought out on three terminals. The
common contact is the middle terminal with the
normally closed contact on the left and the
normally open contact on the right. Relay
contacts are rated for 1A @ 24VDC.
Front View
Rear View
Status Indicator Lights
The VE8021 has 3 status indication lights on the
front panel.
STATUS: Illuminates at regular intervals during
normal operation. On steady indicates unit is in
reset mode.
LINK: Indicates 100 Mbit Ethernet connection
when illuminated. No activity indicates 10 Mbit
connection.
ACT: Indicator flashes to indicate network
activity.
Setup
Information specific to your application will need
to be programmed into the VE8021/VE8021R
using a computer. The PC used for programming
should be connected to the same subnet as the
VE8021/VE8021R. Setup will be done using the
IP Solutions Setup Tool. Download the latest
version of the free IP Solutions Setup Tool from
Valcom website at
www.valcom.com/vipsetuptool.

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TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. Check voltages for proper polarity
to the one-way amplified speakers. If a spare
unit is available, substitute a spare unit for the
suspected defective unit.
Assistance in troubleshooting is available from
the factory. Call [phone] and ask for
Valcom Engineered Solutions Technical Support,
or visit our website at www.ValcomES.com.
Valcom equipment is not field repairable.
Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary,
attach a tag to the unit clearly stating your
company name, address, phone number, contact
person and the nature of the problem. Send the
unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of
normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund
of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation,
maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the
specific Product covered by the warranty.
Disclaimer. Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including, without
limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified
immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: [phone] FAX: [phone]