VenMill VMI 2500 User manual

Light to Mid-Commercial Use
Maximum recommended daily use of 50 repair cycles

This unit is intended to clean/repair the
following discs: Blu-Ray, CD-ROMs, Music
CDs, Data CDs, DVDs, HD-DVDs, Computer
Discs, Game Discs, Books on disc, all
recordable CDs and DVDs, double-sided
discs, & 3 Inch Discs (only with adapter).
SAVE ALL PACKING MATERIALS. FAILURE
TO USE PACKAGING DESIGNED FOR THIS
UNIT MAY CAUSE DAMAGE TO THE UNIT
AND WILL VOID WARRANTY. FOR MORE
INFO CONTACT [email protected]OM.
THANK YOU
For purchasing the VMI 2500/2550i BuerTM
© 2014 VenMill Industries, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in
whole or in part, without the written consent of VenMill.
Every eort has been made to ensure that the information in this manual is accurate. VenMill is not responsible
for printing or clerical errors.
Names and designs are trademarks of VenMill Industries, Inc. Artwork and Design © 2014 VenMill Industries, Inc.
All Rights Reserved.
The maximum amount of repairs per bottle may vary based on cleaning cycle usage. See www.venmill.com for
more information.
CAUTION: Units and consumables are designed for use in specic regions. Your warranty will be voided if you
purchase the equipment and/or consumables outside of your designated region. Purchase only through Authorized
Distributors found on our website at www.venmill.com. If uncertain, please contact [email protected].
VenMill Industries, Inc
36 Town Forest Rd.
Oxford, MA 01540 USA
[phone]
Local: [phone]
Fax: [phone]
www.venmill.com
READ BEFORE OPERATING EQUIPMENT
SECTION 1
Unpacking ..........................................................................................................................1
SECTION 2
Getting to Know Your Machine ...................................................................................2
SECTION 3
Initial Setup ........................................................................................................................4
SECTION 4
Quick Start ..........................................................................................................................5
SECTION 5
Modes of Operation ........................................................................................................7
SECTION 6
Standard Maintenance................................................................................................ 10
Rubber Platter........................................................................................................ 10
Bung Wheels....................................................................................................... 11
C2 Chip ..................................................................................................................... 12
Machine Cleaning................................................................................................. 13
Splash Guard .......................................................................................................... 13
Cleaner Disc............................................................................................................ 14
Rubber Platter........................................................................................................ 15
Fan Filter .................................................................................................................. 15
SECTION 7
Repacking ........................................................................................................................ 16
SECTION 8
VMI 2500/2500i BuerTM FAQs .................................................................................. 17
SECTION 8
Specications.................................................................................................................. 19

SECTION 1 Unpacking
1
Getting to know your machine SECTION 2
2
SAVE ALL PACKING MATERIALS. FAILURE TO USE PACKAGING DESIGNED
FOR THIS UNIT WILL CAUSE DAMAGE TO THE UNIT AND WILL VOID
WARRANTY.
Parts that need to be saved are as follows:
VMI 2500 Shipping Box | Internal Foams (2 foams total) | Outside Foam Left
Outside Foam Right | Protective Plastic Bag
There is a charge for replacement packing materials (plus S + H).
UNPACKING:
1. Open the Shipping Box.
2. Remove support documents /
accessories.
3. Remove the VMI 2500 from the
shipping box.
4. Remove the left and the right outside
foams.
5. Take the VMI 2500 out of the plastic bag.
6. Remove any green tape located on the
outside of the machine.
Top Cover
Start Button
Repair Option
Buttons
Bung Wheel
Disc Platter
Splash
Guard
Display
Fan
RS232 Port
On/O
Power Cord Inlet

3
Initial Setup SECTION 3
Initial Setup
4
Remove Internal Packing Material
1. Locate the two side panel thumbscrews
and unscrew them.
2. Lift the side panel up and away from the
machine.
3. Locate and remove foam #2, which is
positioned in the front of the machine,
under the bung wheel.
4. Locate and remove foam #1, which is
behind the main motor.
5. Reinstall the side panel and secure with
the two thumb screws.
Install Power Cord
1. Insert the power cord into the power
inlet on the back of the machine.
2. Take the other end of the power cord and
plug it into a wall outlet.
3. Press the ON/OFF switch to the ON
position.
SECTION 2 Getting to know your machine
Bung Wheels:
500 minutes of operation
(pre-installed)
Bung Solution:
250 minutes of operation per bottle
C-2 Chip:
500 minutes of operation
(pre-installed)
Cleaner Disc:
Use every 20 minutes
2.
1.

SECTION 4 Quick Start Quick Start SECTION 4
65
FAILURE TO USE CONSUMABLES DESIGNED FOR THIS UNIT WILL CAUSE DAMAGE TO BOTH UNIT
AND DISC THEREBY VOIDINGYOURWARRANTY. FOR AUTHORIZED DISTRIBUTORSVISIT WWW.VENMILL.COM.
FAILURE TO USE CONSUMABLES DESIGNED FOR THIS UNIT WILL CAUSE DAMAGE TO BOTH UNIT
AND DISC THEREBY VOIDINGYOURWARRANTY. FOR AUTHORIZED DISTRIBUTORSVISIT WWW.VENMILL.COM.
QUICK START - How to Use Your Machine
1. Turn on power to the unit.
2. Select repair mode.
3. Spread the Bung Solution
evenly over the surface of the
optical side of the disc.
Note: Avoid spreading solution
on the clear plastic center ring
of the disc, since the machine
will not touch this area and
solution will still be visible
after the repair cycle.
4. Insert DVD/CD/Blu-Ray with
LABEL SIDE OF DISC FACING
DOWN!
5. Close the Front Cover and
press the Start Button.
6. Remove repaired disc.
Important Note: If needed
a disc can be run multiple
times through the machine
to achieve optimum repair
quality.
When not in use, place the cap back on the bung
solution bottle to keep the solution moist.

SECTION 5 Modes of Operation
7 8
Modes of Operation SECTION 5
Modes of Operation
Regular
This option encompasses any of the following types
of discs: CD-ROMs, Music CDs, Data CDs, DVDs, HD-
DVDs, Computer Discs, Game Discs, Books on Disc, all
recordable CDs and DVDs, Double Sided Discs, Blu-Ray,
Wii U, and PS3.
Note: On this mode of operation, Blu-Ray and PS3
discs may only be cleaned. To “Repair” these types of
discs, run them on the Deep Mode.
The VMI 2500 is preset to run on the“Regular” mode, as indicated by the Green
LED light illuminated on the Start Button. The Cycle Mode is displayed on the
LCD Screen in the “Main” Menu, on the bottom section. If the line reads: “Cycle
REG”, then your unit is ready for a regular repair mode. This mode is set to run
for 30 seconds.
Deep
This option encompasses any of the following types
of discs: CD-ROMs, Music CDs, Data CDs, DVDs, HD-
DVDs, Computer Discs, Game Discs, Books on Disc,
all recordable CDs and DVDs, Double Sided Discs,
Blu-Ray, Wii U, and PS3.
The VMI 2500 is preset to run on the “Regular” mode.
To switch the machine over to the “Deep” mode of
operation, press either one of the Scroll Buttons until Cycle Deep appears on
display. Once the machine is set to the “Deep” mode, this will be indicated by a
Blue LED light illuminated on the Start Button. Located on the LCD Screen in the
“Main”Menu, on the bottom section, this is where the Cycle Mode is displayed.
This mode is set to run for 1 minute.
Cleaner
Over time, the Bung Wheel will become encased
with dried solution and plastic particles. Bung
Wheels left in this condition will eect the
repair quality of the discs and in some extreme
circumstances may cause damage to the discs
themselves. For this reason the VMI 2500 has been
designed to notify the Operator to clean the Bung
STAT READY
COUNT 499
CYCLE REG
STAT READY
COUNT 499
CYCLE DEEP
STAT READY
COUNT 499
CYCLE CLNR
Wheel. After about 20 minutes of machine operation, the Main Menu will
display the message: “Cycle CLNR”, on the bottom section of the Cycle Mode
line. The Start Button will also ash an illuminated Red LED light. At this point
load the Cleaner Disc onto the rubber platter.
Note: Make sure the Cleaner Disc is loaded Label Side Down! Close the front
cover and press the Start Button. Upon completion, the machine will reset back
to the preset “Regular” mode and the Operator can now continue using the
machine.
At certain times, the Operator may choose to run the “Cleaner” mode before
the machine instructs the Operator to do so. In order to activate this mode of
operation, press either one of the Scroll Buttons until cycle CLNR appers on
display. Once the machine is set to the “Cleaner” mode, this will be indicated
by a ashing Blue LED light illuminated on the Start Button. The Cycle Mode
displayed on the bottom section of the Main Menu will read: “Cycle CLNR”.
Proceed to insert the Cleaner Disc, close the front cover, and press the Start
Button.
Emergency Stop
At anytime during the cycle you can stop a cycle prematurely, by pressing any
button on the User Interface or by lifting open the front cover. Once the button
is pressed or the front cover is lifted open, the cycle will stop and the Main Menu
will display an error message: “Emergency Stop Wait”. An illuminated ashing
Red LED light on the Start Button will also appear. Once the machine has
realigned itself (Note: The Front Cover must be closed in order for the machine
to realign itself), the machine will reset back to the last mode of operation that
was selected. The Operator may now continue using the machine.
Replace Chip
The consumables (bung wheel and bung solution) have been designed
to be replaced at the same time. The consumables originally provided with
the VMI 2500 and the VMI 2500 Combo Packs are all rated for 500 minutes of
operation. Each conguration is accompanied by a Consumable Counter Chip
which informs the unit that the consumables have been replaced and installed.
The amount of consumable usage time is displayed on the Count line located
on the Main Menu. As the consumables deplete over time, the Count line
display will count down in number according to the minutes left on the chip.
Once the C2 Chip has reached 10%, the main menu will display the following
information:

9
SECTION 5 Modes of Operation
10
Standard Maintenance SECTION 6
STAT READY
COUNT 050*
CYCLE REG
STAT EMPTY
COUNT 000
CYCLE RC
STAT READY
COUNT 500
CYCLE REG
RUBBER PLATTER
When should I replace my rubber platter?
There is no specic timeframe for how long
a Rubber Platter will last. Depending on
how the machine is used and maintained,
the Rubber Platter could last one day or
one year. If the disc can no longer sit at on
the Rubber Platter, or the lettering on the
surface is no longer visible, then the Rubber
Platter should be replaced. If there are any
nicks, gouges, edges that are lifted, or tears –
the Rubber Platter should be replaced.
How to replace the Rubber Platter:
1. Turn o power to the unit!
2. Locate the two side panel thumbscrews
and unscrew them.
3. Lift side panel up and away from the
machine.
4. Locate the Rubber Platter.
5. Peel old Rubber Platter o of the platen.
Note: A razor blade or a scraper can be
used to do this.
6. Remove the white backing from the
new Rubber Platter.
7. Center and place the new Rubber
Platter on the platen.
8. Make sure the Rubber Platter is fully
seated on the platen.
9. Install the side panel and secure with
the two thumbscrews.
10. Turn on power.
Standard Maintenance
The asterisk (*) symbol will appear next to the count down time
to indicate to the Operator that they should consider ordering
more supplies for their unit. Another indication is provided for
the Operator during the actual repair cycle itself. The Status line
will read:“Low Chip” and the Start button will ash from Blue to
Green while the cycle is in process.
Once the C2 Chip has reached 0%, the main menu will display
the following information:
At this point, the machine will not perform any other operations
until a new C2 Chip is installed.
To replace the C2 Chip:
1. Locate the used C2 Chip inserted on the back of the machine.
2. Remove the used C2 Chip. Once removed, an exposed RS232 port will
become visible.
3. Install a new C2 Chip into the RS232 port. (See photo on p. 3)
WARNING: CONSUMABLE COUNTER CHIPS ARE DESIGNED SPECIFICALLY PER
COUNRTY CODE! A USA REGIONED C2 CHIP WILL NOT BE COMPATIBLE WITH A
EUROPEAN OR AUSTALIAN CODED VMI 2550i AND VISA VERSA.
Once a new C2 Chip has been installed, the main menu will
display the following information:
At this point the machine will resume operation. Note: There is
no need to reset the counter. Once the new C2 Chip has been
installed all counts are reset.
ERROR MESSAGES:
ES003: .............................Magnetic Switch Sensor is not detecting that the Platter is in
the home position.
EC004:.............................Lift Cam Switch is not detecting that the Lift Cam has reset
back to the home position.
EMC006:.........................The machine is not detecting the proper amount of
amperage on the main motor.
RC:....................................Replace All Consumables
Emergency Stop: ........Emergency Shutdown Mode

SECTION 6 Standard Maintenance
11
Standard Maintenance SECTION 6
12
BUFFING WHEELS
How to replace the Bung Wheels:
1. Turn o power to the unit.
2. Locate the two side panel thumbscrews
and unscrew them. Lift side panel up
and away from the machine.
3. Locate the Splash Guard which sits on
top of the main motor and above the
Bung Wheel.
4. Pull up on the Splash Guard until
it releases from the main motor.
Note: The Splash Guard is a snap tted
piece.
5. Located in front of the Bung Wheel
is a washer and a Spade style screw,
which holds the Bung Wheel to the
spindle. Hold the Bung Wheel with
one hand and turn the Spade Screw
counter clockwise with the other.
6. Remove the screw and the washer from
the spindle and pull o the old Bung
Wheel.
7. Install the new Bung Wheel. Insert
the washer and tighten the screw.
8. Reinstall the Splash Guard by snapping
it onto the top of the main motor.
Note: Pull the Splash Guard forward until
it snaps into place a second time.
9. Install the side panel and secure with
the two thumbscrews.
10. Turn on power.
FAILURE TO USE CONSUMABLES
DESIGNED FOR THIS UNIT WILL
CAUSE DAMAGE TO BOTH UNIT
AND DISC THEREBY VOIDING YOUR
WARRANTY. FOR AUTHORIZED
DISTRIBUTORS VISIT WWW.VENMILL.
COM.
C2 CHIP
When should I replace my C2 Chip?
Each C2 Chip is programmed for a total of
500 minutes of operation. The amount of
usage on this chip will be displayed on the
front LCD Screen. On the “Main Menu”, in
the middle of the screen, this is where the
total Chip count is displayed. This “Count”
will decrease in amount according to the
minutes left on the C2 Chip. When the count
drops to 10%, an asterisk (*) will appear next
to the Count display. This is a reminder to
reorder supplies. At this point, while a cycle
is running, the “Start” button will ash from
Green to Blue. The error message: “Low
Chip” will appear on the main menu. Once
the chip is depleted, STAT EMPTY will appear
on the main menu. The maching will not
perform any operations until a new C2 Chip
is installed. There is no need to reset the
counter. Once the new C2 Chip has been
installed all counts are reset .
How do I replace my C2 Chip?
1. Turn the machine around, so that the
back of the unit is facing you.
2. Important - Turn o power to the unit.
3. Locate the C2 Chip.
4. Pull the chip out of the RS232 port.
5. Install the new C2 Chip into the RS232
port.
6. Turn on power and the machine will
automatically reset the counter.

SECTION 6 Standard Maintenance
13
Standard Maintenance SECTION 6
14
How to clean out the machine.
Recommendation: Clean the machine weekly.
1. Turn o power to the unit!
2. Locate the two side panel thumbscrews
and unscrew them.
3. Lift side panel up and away from the
machine.
4. Remove any dust or debris from the
machine. Note: Use canned air, a
vacuum, or even by hand.
5. With a paper towel or cloth, wipe o
any bung solution residue left on the
side panel or internal walls.
6. Install the side panel and secure the
two thumbscrews.
7. Turn on power.
How to clean the Splash Guard:
Recommendation: Clean the Splash Guard
weekly, when the rest of the machine is being
cleaned out.
1. IMPORTANT: Turn o power to the unit.
2. Locate the two side panel thumbscrews
and unscrew them.
3. Lift side panel up and away from the
machine.
4. Locate the Splash Guard which sits on
top of the main motor and above the
Bung Wheel.
FAILURE TO USE CONSUMABLES DESIGNED FOR THIS UNIT WILL CAUSE DAMAGE TO BOTH UNIT AND
DISC THEREBY VOIDING YOUR WARRANTY. FOR AUTHORIZED DISTRIBUTORS VISIT WWW.VENMILL.COM.
5. Pull up on the Splash Guard until
it releases from the main motor.
Note: The Splash Guard is a snap tted
piece.
6. Run the Splash Guard under warm water.
Wipe away any leftover bung solution
residue with a paper towel or cloth.
7. Reinstall the Splash Guard by snapping
it onto the top of the main motor.
Note: Pull the Splash Guard forward until
it snaps into place a second time.
8. Install the side panel and secure the
two thumbscrews.
9. Turn on power.
How to clean the Cleaner Disc:
The Cleaner Disc must be cleaned on a regular
basis. You can identify that the Cleaner Disc
needs to be cleaned by seeing a heavy buildup
on the surface.
1. Use a “Glass Cleaner” (such as Windex).
Spray it on the surface of the Cleaner
Disc and let it sit for a minute.
2. Using a paper towel, wipe the buildup
o the Cleaner Disc. Start from the
center and work your way out.
3. Make sure the Cleaner Disc is dry
before use.
Alternative option: use a plastic bristle
brush to scrub the surface.

SECTION 6 Standard Maintenance
FAILURE TO USE CONSUMABLES DESIGNED FOR THIS UNIT WILL CAUSE DAMAGE TO BOTH UNIT AND
DISC THEREBY VOIDING YOUR WARRANTY. FOR AUTHORIZED DISTRIBUTORS VISIT WWW.VENMILL.COM.
15
Repacking SECTION 7
16
How to clean the Rubber Platter and why:
From time to time the Rubber Platter may
become dirty. When this happens, dust
particles can become entrapped on the top
surface of the platter. This causes the surface
to become slick. When the Rubber Platter
is slick, discs tend to slip on the surface. This
slipping could cause a disc to break.
1. Spray the Rubber Platter with a glass
cleaner (such as Windex) and let it sit
for about one minute.
2. Wipe the rubber platter dry with a
paper towel.
3. If slippage continues, replace the
Rubber Platter.
How to clean the Fan Filter:
After 60 minutes of operation the machine will
display “Filter CLNR” message. This message
indicates that it is time to clean out the fan
lter. It is important to keep constant airow
in the machine.
1. Locate the fan guard on the back of the
machine and pull o plastic guard.
2. Remove the lter and blow out
collected debris.
3. Reinstall lter and guard.
4. Push any button on the user interface
to continue with normal operation.
REPACKING:
1. Turn o power to the machine.
2. Remove the power cord from the back
of the unit.
3. Locate the two side panel thumbscrews
and unscrew them.
4. Lift the side panel up and away from
the machine.
5. Locate the Main Motor. Push down on
the top front of the Main Motor, so that
the back end lifts up slightly.
6. Insert foam # 1 behind the back of the
Main Motor, against the back wall of
the machine.
7. Locate the Platter on the front of the
machine.
8. Insert foam # 2 to the right of the Platter
and below the Bung Wheel.
9. Install the side panel secure the two
thumbscrews.
10. Place the machine into the Protective
Plastic Bag.
11. Place the machine into the left and the
right outside foams.
12. Place VMI 2500 that has been encased
within the outside foams and protective
plastic bag, into the Shipping Box.
13. Insert anything else that has been
required by the Technical Support
Department.
14. Close and tape box shut.
15. Write provided RMA number on the
outside of the Shipping Box.
Note: In order to send a machine in for servicing, a customer must call Technical Support rst (866-
864-0210) to troubleshoot the unit. If an authorized technician deems that the machine is in need of
servicing, they will provide the customer with an RMA form to ll out. Any machine sent in without
authorization may be denied delivery and will be returned to the customer at their expense.
2.
1.
2.
1.