Verizon HTC Windows Phone 8X User manual

User Guide

Contents
Unboxing
Your phone 14
SIM card 15
Setting up your phone
Setting up your phone for the first time 18
Account setup 18
Getting contacts into your phone 20
Your first week with your new phone
Features you'll enjoy 21
Switching the power on or off 22
Touch gestures 23
Motion gestures 27
Start screen 29
Opening your apps from the Apps list 32
Action Center 34
Adjusting the volume 35
Sleep mode 36
Lock screen 37
2 Contents

Changing the ringtone 39
Changing the theme 39
Adding a Start screen wallpaper 40
Taking a screenshot 40
Switching between apps 40
Windows Phone Store 41
Using the onscreen keyboard 41
Entering words with Word Flow 43
Changing the keyboard language 44
Charging the battery 46
Turning Battery Saver on 47
Using speech on your phone 48
Cortana
Cortana, your new personal assistant 50
Getting started with Cortana 50
Favorite places 52
Finding out what song is playing 52
Keeping track of your interests 53
Setting a reminder 53
Setting quiet hours 54
Changing Cortana settings 55
Contents 3

Camera
Camera basics 56
Taking a photo 58
Recording video 59
After capturing 60
Phone calls
Making a call 61
Receiving calls 63
What can I do during a call? 64
Starting a three-way call 65
Call history 65
Global Ready 67
Changing the network your phone connects to 67
People
Keeping in touch 68
Importing contacts from your SIM card 69
Adding a new contact 69
Adding an extension number to a contact number 70
Jumping to a section in the contacts list 71
Filtering your contacts list 71
Merging contact profiles 71
4 Contents

Searching, editing or deleting 72
Sharing with a group of contacts in real-time 75
Organizing your contacts into groups 77
What is the Me card? 80
Posting to social networks 81
Filtering social updates 82
Messaging
Sending a text message 84
Sharing pictures, videos, and more in a message 85
Viewing and replying to a message 86
Forwarding a message 87
Deleting a message 87
Deleting a whole conversation 88
Email
Adding a Microsoft account 89
Adding a POP3/IMAP email account 90
Adding a Microsoft Exchange or Office 365 account 91
Checking email 92
Sending email 94
Managing email messages 95
Changing email account settings 96
Contents 5

Photos and Videos
About the Photos hub 98
Adding a photo to your favorites 98
Sharing 99
Using Photo Enhancer 99
Productivity
What you can do in Calendar 101
Creating a calendar appointment 101
Creating a new to-do task 103
Displaying and syncing calendars 104
What's in the Office hub? 105
Creating and sharing notes 107
Entertainment
Xbox Video 110
Xbox Music 111
Xbox Games 111
Sync and Backup
Windows Phone app 113
Backing up your files 115
6 Contents

Internet connections
Data connection 117
Wi-Fi 118
Using your phone as a mobile hotspot 121
Managing your data usage 122
Search and Web browser
Ways you can search the Web 125
Searching for information 126
Scanning codes and text 127
Opening and navigating web pages 130
Music search 132
Maps and location
Location services 134
Maps 135
Local Scout 141
More apps
What can I do in the HTC hub? 143
Bluetooth and NFC
Connecting a Bluetooth accessory 153
Contents 7

Disconnecting a Bluetooth accessory 154
Unpairing 154
Sharing content with NFC 155
Turning NFC on and off 155
Using NFC 156
Settings
Navigation bar 158
Turning airplane mode on or off 158
Attentive phone features 159
Changing display settings 160
Changing sound settings 161
Making your music sound better 162
Managing apps and storage 162
Security
Assigning a PIN to help protect your SIM card 165
Setting a password to help protect your phone 166
Making your phone safer for kids 167
Update and reset
How to get and install updates 170
Preparing for a software update 171
8 Contents

Installing an update 172
Factory reset 172
Trademarks and copyrights
Index
Contents 9

Conventions
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device manufacturers, operating
system, software and application developers (e.g. Google®, Motorola®,
Microsoft®, BlackBerry®). If you use, link to or download such a service, or
an application such as a non-Verizon Wireless location based GPS-type
service, chat room, marketplace or social network from this device, you
should carefully review the terms of such service or application. If you use
any of these non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used by the service or
application provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
10 Conventions

Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
Conventions 11

Important RF Notice
This device was tested for compliance with the applicable FCC
and Industry Canada specific absorption rate (SAR) limits for
radio frequency (RF) exposure during typical body-worn
operations. To ensure that RF exposure levels remain at or below
the tested levels, use a belt-clip, holster, or similar accessory that
maintains a minimum separation distance of 1.0 cm between your
body and the device, with either the front or back of the device
facing towards your body. Such accessories should not contain
any metallic components. Body-worn accessories that do not
meet these specifications may not ensure compliance with
applicable SAR limits and their use should be avoided.
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or
erased from your device may still be recoverable by third-party
data recovery software. Even a factory reset may not
12 Conventions

permanently erase all data from your phone, including personal
information.
Other helpful resources
For health, safety, and regulatory information, please read the Safety and
regulatory guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and
more in www.htc.com/support.
To learn a lot more about using Windows Phone®, go to
windowsphone.com.
Certain Windows Phone features or Microsoft services may not be
available in some countries or regions.
Conventions 13

Unboxing
Your phone
1. BACK
2. USB connector
3. START
4. SEARCH
5. Camera button
6. VOLUME
7. Tray eject hole
8. SIM card tray
9. Notification LED
10. POWER
11. Proximity sensor
12. 3.5mm headset jack
13. Front camera
14 Unboxing

If you want to use a screen protector, please don’t cover and block
the proximity sensor. Purchase a screen protector designed for
your phone.
SIM card
Your phone uses a microSIM card. The microSIM card contains your phone
number, service details, and memory for storing phonebook contacts
and/or text messages.
Your Verizon Wireless micro SIM card
Use your Verizon Wireless micro SIM card to make and receive calls, text,
and email messages and surf the Web while traveling outside of the U.S. in
supported destinations.
Your micro SIM (Subscriber Identity Module) card stores your
phone number and other important information. Do not bend or
scratch your micro SIM card. Avoid exposing it to static electricity,
water or dirt. If your micro SIM card is lost or damaged while in the
U.S., please dial *611 from your Verizon Wireless device or
1-800-922-0204 from any phone to speak with a Customer
Service Representative. From outside of the U.S., please refer to
the Verizon Wireless Global Support Guide, welcome letter and
calling card that came with your device. This will enable you to
make calls toll free from landlines in most countries where we offer
Global Phone service.
Unboxing 15

Inserting the SIM card
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out, and place the SIM card (contacts facing
down) into the tray.
4. Insert the SIM card tray back into the slot.
16 Unboxing

Removing the SIM card
Make sure to switch off your phone before removing your SIM
card.
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out and remove the SIM card.
When removing the SIM card, make sure that you insert the empty SIM
card tray back into the slot.
Unboxing 17

Setting up your phone
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it
up. Just follow the onscreen instructions and you’ll be up and running in no
time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft
account so you can use services such as Windows®Store, OneDrive™, and
more. If you don't have a Microsoft account, tap create one and follow the
onscreen instructions. See Adding a Microsoft account on page 89.
You can also create a Microsoft account from your computer by
going to signup.live.com.
Account setup
Set up your online accounts so you can send and receive email, and more.
Depending on the type of email account that you set up, other items such
as contacts, calendar, or other information can appear on your phone as
well. And when you sign in to your social networking accounts, you'll also
get your friends' status updates and see the pictures they've posted.
Setting up an account
1. Swipe down from the top edge of the screen with one finger.
18 Setting up your phone

2. Tap All settings > email+accounts.
3. Tap add an account, and then tap the type of account you want to
set up.
4. Follow the onscreen instructions to set up your account.
Syncing an account
If you're not seeing your most recent email messages or status updates in
an account, you can manually sync the account to download them.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Press and hold the account whose information you want to
download, and then tap sync.
Deleting an account
§Removing an account does not remove accounts and information
from the online service itself.
§Your primary Microsoft account cannot be deleted. You'll need to
do a factory reset to remove it.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
Setting up your phone 19

3. Press and hold the account you want to delete, and then tap delete.
Some personal data may be retained by the third-party app after
you have removed the account from your phone.
Getting contacts into your phone
There are several ways you can add contacts to your phone.
Online accounts Log in to your online accounts to import contact
information.
Phone contacts Create and store contacts directly in your phone.
Exchange
ActiveSync®Sync your work contacts with ActiveSync.
Bluetooth®Receive contacts via Bluetooth from another
phone.
20 Setting up your phone