
4
98MANALX46 Rev. C3/24/17
MAINTENANCE AND REPAIR
All Viatran transmitters have been designed to function free from routine or scheduled maintenance.
Simple cleaning of the electrical connector, pressure port threads and pressure cavity on an as needed
basis will provide many years of satisfactory performance. Protecting the product from continued
exposure to moisture or fluids at the electrical connection, breather area (model dependent) will eliminate
premature internal failure of the product. Generally any time the product is removed from service the
connector and pressure port threads should be cleaned and the pressure cavity flushed with a 316SS
and/or O-Ring (material model/option dependent) compatible cleaner to prevent media buildup. During
the cleaning process only a soft, lint-free cloth is recommended. Never use a coarse of stiff bristle brush
to clean media from the diaphragm surface.
It is suggested that the calibration be verified on a usage dependent schedule. If the product is in
continuous service 7 days a week, then calibration verification may be necessary every 6 to 8 months. If
the product is in a lab test environment a more lenient verification schedule would be appropriate. In all
instances the performance of the product will depend on the individual application or process in which it is
installed. More continued usage would require a shorter period between calibration verification and
product maintenance.
If a product is perceived to be exhibiting problems, it can be returned to Viatran for analysis and/or repair.
It is suggested that only Viatran personnel attempt repair of the product. Any damage resulting from
customer disassembly would result in a loss of coverage under the warranty policy. All Viatran products
are able to be repaired at minimal cost if simple cleaning and precautions are taken in the handling and
application of the product. Older products returned for repair are updated to current specifications unless
the repair cost would outweigh the cost of a new replacement model. Products returned for repair should
include information on the person to contact for repair quote approval, the individual to contact if Viatran's
technical staff requires additional information during analysis, and a brief description of the problem
associated with the product's failure.
WARRANTY
Viatran Corporation warrants that its products shall be free from defective workmanship and/or material
for a period of twelve (12) months from the date of shipment, provided that Viatran's obligation hereunder
shall be limited to correcting any defective workmanship and/or replacing any defective material f.o.b.
factory. No allowance will be made for any expense incurred for correcting any defective workmanship
and/or material without written consent by Viatran. This warranty is in lieu of all other warranties
expressed or implied.
REPAIR INSTRUCTIONS
Viatran's Transmitters are designed to be easily repaired and recalibrated if necessary. If a failure
occurs, the transmitter should be returned to the factory for inspection and testing. Please contact the
Customer Support Department at 1-800-688-0030, for a return tracking number and/or a repair cost
estimate. A nominal inspection fee is charged on all units returned to the factory which are not
subsequently repaired.
199 Fire Tower Drive
Tonawanda, NY 14150
Int’l: 1-716-629-3800
Toll Free: 1-800-688-0030
Fax: 1-716-693-9162
www.viatran.com
solutions@viatran.com