Vicon SMS Enterprise User manual

Vicon Part No. 8009-8199-10-01 Rev 0509
XX199-10-01
Enterprise™ and Enterprise Ultra™
Network Controller Setup Guide
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your
requirements or that the operation will be entirely error free or perform precisely as described in the
documentation. This system has not been designed to be used in life-critical situations and must not
be used for this purpose.
Copyright © 2009 Vicon Industries Inc. All rights reserved.
Product specifications subject to change without notice.
VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788
TEL: 631-952-CCTV (2288) FAX: 631-951-CCTV (2288) TOLL FREE: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300 WEB: www.vicon-cctv.com

Important Safeguards – Indoor Use
GRAPHIC SYMBOL EXPLANATION
The lightening bolt symbol alerts the user to the presence of
dangerous voltage that may present the risk of electric shock.
The exclamation point symbol alerts the user to the presence of
important operating and maintenance instructions.
WARNING
To reduce a risk of fire or electric shock, do not
expose this product to rain or moisture.
1. Read Instructions - Read all safety and operating instructions
before the product is operated.
2. Retain Instructions - Retain all safety and operating
instructions for future reference.
3. Heed Warnings - Pay attention to all product warnings.
4. Follow Instructions - Follow all operating instructions.
5. Cleaning -(Do not use caustic, abrasive or aerosol
cleaners)
a) For units that CAN BE DISCONNECTED from the power
source, use a damp cloth for cleaning.
b) For units that CANNOT BE DISCONNECTED from the
power source, use a damp cloth for cleaning and do not
allow moisture or liquids to enter vents.
6. Attachments - Use only UL Listed Vicon recommended
attachments to prevent unit damage and personal injury.
7. Water and Moisture - Use only products designed for outdoor
environments where they will be exposed to water or moisture.
8. Accessories - Do not place the unit on an unstable surface to
avoid falling. Use only UL Listed Vicon recommended mounting
accessories.
9. Ventilation - Do not block ventilating slots and openings as
they ensure reliable operation. Do not place the unit near a heat
source or into an enclosure unless recommended by Vicon.
10. Grounding - Only products equipped with a 3-prong
grounded plug should be inserted into a grounded power outlet.
Contact an electrician to replace an obsolete outlet. Do not force
a plug into a non-grounded outlet.
11. Power Cord Protection - Power supply cords should not be
routed in trafficked areas or in tight spaces where they will be
pinched or used to bear weight. Allow some slack in the cord
where it enters the unit.
12. Lightning - Disconnect the product from its power source and
cable system when possible to prevent damage due to lightning
and power-line surges.
13. Power Lines - Do not locate outside cables over power or
utility lines where they can fall and make direct contact. Contact
with power lines can be fatal.
14. Overloading - Do not overload wall outlets and extension
cords to prevent risk of fire and electric shock.
15. Object and Liquid Entry - Never probe through, or spill liquid
into, enclosure openings to prevent risk of fire or electric shock.
16. Servicing - Refer all servicing to qualified service personnel.
17. Damage Requiring Service - Obtain service when:
a) The power-supply cord or plug is damaged.
b) Objects have fallen or liquid has been spilled into the
product.
c) The product is not designed for outdoor use and has been
exposed to water or moisture.
d) The product does not operate per the operating instructions.
Perform Vicon recommended adjustments, modifications
and troubleshooting only to avoid unit damage and personal
injury.
e) The product has been dropped.
f) The product shows a significant change in performance.
18. Replacement Parts - Use only Vicon specified replacement
parts or an approved equivalent to prevent unit damage and
injury.
19. Safety Check - Request safety checks to be performed
following repair or maintenance to verify proper operation.
20. ESD Precaution - Take all normal electrostatic discharge
precautions to avoid component damage during installation and
operation.
21. For 230 VAC Devices Only - When the disconnect device is
not incorporated in the equipment or when the plug on the power
supply is intended to serve as the disconnect device, follow the
guidelines below:
a) For permanently connected 230 VAC units, a readily
accessible disconnect device must be incorporated into the
site wiring.
b) For 230 VAC units with a plug, the outlet must be installed
near the unit and be easily accessible.

1
Contents
Configuring Your Enterprise Network Controller............................................2
Connecting Power and the Network to the Enterprise Network Controller.................................2
Configuring IP Settings...............................................................................................................3
Logging in to your Network Controller ........................................................................................4
Connecting Nodes and Configuring System Resources ............................................................4
Specifications.....................................................................................................6
Front Panel LEDs........................................................................................................................6
Reset Switches and Drive Lights................................................................................................7
Hard Drives.................................................................................................................................8
Migrating from a Basic Network Controller to an Enterprise Network
Controller ............................................................................................................9

2
Configuring Your Enterprise Network Controller
Connecting Power and the Network to the Enterprise Network
Controller
Connecting Power and the Network
1. Connect a grounded power cord to the power connector on the back of the Enterprise or
Enterprise Ultra Network Controller. See the images below.
2. Connect the network cable to the network connector on the back of the Enterprise or
Enterprise Ultra Network Controller. Be sure the place the cable in the correct connector as
shown below.
The back panel of the Enterprise Network Controller, 1U rack mount.
The back panel of the Enterprise Ultra Network Controller, 2U rack mount.
3. For the Enterprise Ultra (2U), open the drive door on the front panel and press the power
switch. See diagram below.
System
Reset
Alarm
Reset
Power

3
Inside the drive door on the Enterprise Ultra
4. For the Enterprise (1U), press the power switch on the back panel to enable power to the
power supply. Then press the power switch on the front panel to power on. See the diagrams
below.
I
0
Power Switch (This switch enables power
to the power supply.)
The back panel of the Enterprise Network Controller, 1U rack mount.
PWR TEMP HDDFAN
System
Reset
Alarm
Reset
Power
Power Switch (This switch powers
up the unit.)
The front panel of the Enterprise Controller, 1U rack mount.
Configuring IP Settings
Configuring IP settings through the web interface
1. Open your browser and in the address field enter 192.168.0.250. This is the Network
Controller default IP address. Press the Enter key. The Init Mode page should now display
allowing you to set network IP settings.
NOTE: If the Init Mode page does not display select Setup : Site Settings : Network
Controller and click the link in the Initmode Settings section.
2. You can edit any of the settings on this page.
NOTE: If you change the IP address of the Network Controller be sure to take note of the
new address as you will need it to log in later.
3. In the Initmode Settings section select No from the drop-down. This ensures that Init mode
will not redisplay when you reboot. You can redisplay the Init mode page at any time from the
security application by selecting Setup : Site Settings : Network Controller and click the
link in the Initmode Settings section.
4. Click Save.
5. Click Reboot. The application may take several minutes to shut down and restart. You will
hear two beeps when it shuts down, followed by a single beep when it restarts.
6. Open a browser window on a computer connected to the router and in the Address box, enter
the IP address that you set for the Network Controller.
7. On the page that appears, the Activation Key and Product Key boxes should contain the
correct keys for your system. If these boxes are empty, you will need to enter this information

4
manually. The activation and product keys are included on a license label that is shipped with
the system.
8. After reviewing the license agreement, click the Apply button to accept it.
IMPORTANT: Click the Apply button only once
9. At the Login page, enter the User name “admin.”
10. Enter the Password “admin.”
11. Click Go. The security application will now display
Configuring IP settings through the console
1. Connect a monitor and a keyboard to the Enterprise Ultra back panel connectors, or the
Enterprise front panel connectors. See the image above on page 2.
NOTE: The USB ports on the front panel may also be used.
2. Enter the user name admin.
3. A Password prompt appears. Enter admin.
4. An IP settings screen appears. Use the UP/DOWN arrow keys to select a setting and press
Enter to edit the setting.
5. The Current value for the setting displays at the bottom of the screen.
6. Beneath the Current value next to the New value prompt, enter the new value for this setting
and press Enter.
7. Use the arrow keys to move the highlight down to Save changes and press Enter. The IP
setting changes that you have made are now saved to the Network Controller.
8. Repeat steps 5 through 8 to make any further changes to the Network Controller IP settings.
9. Use the arrow keys to highlight Exit and press Enter.
Logging in to your Network Controller
Login
NOTE: The default IP address of the Network Controller is 192.168.0.250. If you changed this
in previous steps then enter the new address here.
1. Open your browser and enter the Network Controller IP address into the address line. Press
the Enter key
2. At the Login page enter the User name “admin.”
3. Enter the Password “admin.”
4. Click Go. The security application will now display.
Connecting Nodes and Configuring System Resources
Configure and Enable the Nodes.
1. In the application select Setup : Site Settings : Network Nodes.
2. Select from the Name drop-down the node you wish to enable.

5
NOTE: If there are many nodes it is recommended that you power up one node at a time.
This will help avoid confusion.
3. Click the Rename link under the drop-down and enter a name that will help you to identify it,
e.g. "Office node," “Parking Garage node.”
NOTE: Do not change the Unique Identifier field.
4. Click to check the Enabled box to the right of the Name drop-down. This allows the
communication of security data between the Network Controller and the Node.
5. Click Save.
6. Repeat steps 2 through 5 with each node in the system.
7. Select Setup : Site Settings : Network Controller.
8. Check that the nodes are now connected to the Network Controller. Each node should
appear in green with the word Connected.
9. If any nodes are not yet connected to the Network Controller, return to step 1 in this
procedure and ensure that all nodes are enabled.
10. If some nodes still will not connect it may be necessary to adjust port forwarding on routers
and gateways to allow the nodes on different subnets to communicate with the controller. See
Tech Note 1 for details.
NOTE: It may also be necessary to use nnconfig.exe to assign a specific controller IP
address to each remote node, rather than to allow nodes to Auto Discover the controller.
Configure system resources
You can now begin configuring system resources such as time specifications, inputs, outputs,
card formats, access levels, etc.
1. Click the Help link in the upper right of the SMS application page.
2. In the Help window click the Contents link at the top.
3. On the Contents page click the second link called Initial System Setup Checklist.
NOTE: This topic provides a good sequence in which to configure system resources.
4. Alternatively, you can use Tech Note 2 for a Quick Start to get a door up and working.
5. Test the access control functions.

6
Specifications
The Enterprise Network Controller is a 19” 1U rack mount disk-based network appliance that gives
you greater capacity for applications than the basic Network Controller.
The Enterprise Ultra Network Controller is a 19” 2U rack mount network appliance that gives you
maximum capacity for applications of greater scale and complexity.
Power Input Rating: 100~240 VAC @50 ~ 60 Hz
Front Panel LEDs
The front panel of the Enterprise controller has LEDs, switches and connector ports. Open the
front cover to see the panel. The table beneath explains the functions of the LEDs.
Inside the Enterprise Network Controller front cover.
The front panel of the Enterprise Ultra controller has LEDs, connector ports, and a lockable
hard drive door. The table beneath explains the functions of the LEDs.
HDD
TEMP
FAN
POWER
Drive door Lock
The front plate of the Enterprise Ultra Network Controller.
POWER
On Green: Power is supplied to the unit.
On Red: Redundant power supply failure.
Off: No power.
HDD Flashes Yellow when drives are accessed.
TEMP On Green: Unit temperature is OK.
On Red: Unit is too hot.
FAN
On Green: Fan is functioning properly.
On Red: Abnormal.
Off: No power to the fan.
If POWER, TEMP, or FAN LEDs turn red, an audible alarm will sound. To stop the audible
alarm, press the Alarm Reset button inside the drive door. See the image below.

7
Reset Switches and Drive Lights
Open the Enterprise Ultra lockable hard drive door, or the Enterprise front cover. See the
images below. The table beneath explains the functions of the switches and drive lights.
Behind the Enterprise Front Cover
Inside the Enterprise front cover.
Behind the Enterprise Ultra Drive Door
Inside the Enterprise Ultra lockable drive door.
Drive Lights On Green: Drive OK.
Off or On Red: Drive failure
System
Reset This button restarts the Network Controller processes.
Alarm Reset The Network Controller has an audible alarm which sounds when the power, temperature, or the fan are in an abnormal state. Press this to stop
the audible alarm.
Power
Press and hold for 3 to 5 seconds to force a power off.
NOTE: It is not recommended that the unit be powered down in this way.
To power down the system select Setup : System Maintenance :
Utilities and in the System functions section click the Shutdown Now
button. The unit will back itself up and power off.

8
Hard Drives
The Enterprise Network Controller comes equipped with an 80 gigabyte hard drive. This drive
can be replaced, but the unit must first be powered down.
The Enterprise Ultra Network Controller comes equipped with hot swappable RAID-1 mirrored
drives. The drives are 80 Gigabytes each. If a drive is not functioning properly, the drive light
shows red or does not light up at all. Once a new drive is inserted it will be automatically
updated with a mirror image of the other drive.
Removing and Replacing Enterprise Ultra Hard Drives
NOTE: You need not power down the Enterprise Ultra to perform this operation. The
Enterprise Ultra will continue to perform its access control functions throughout this process.
6. Open the lockable drive door.
7. Slide the drive lock switch to the left. See image below.
8. Place a finger into the gap to the right of the drive lock switch and pry the drive removal lever
out and to the right. This will unseat the drive.
9. Pull the drive out of the Enterprise Ultra.
10. Place the new drive into the Enterprise Ultra and press the drive level all the way in until it
snaps into position.
11. The new drive will automatically update itself to mirror the other drive.
Slide the drive lock switch to the left
Put one finger into gap and pry out
the left side of the drive removal lever
Removing a hot-swappable drive

9
Migrating from a Basic Network Controller to an Enterprise
Network Controller
If you are upgrading your solid-state, basic Network Controller system by migrating to a disk-based
Enterprise or Enterprise Ultra, complete the following procedures. You will need to replace the
Controller/Node blade circuit card that is currently in your solid-state system with a Node-only card.
Back up the Your data from the current system
1. Login to the current system.
2. Select Administration : Utility : Backup System.
3. Enter a comment to explain the purpose of this backup.
4. Click Full Backup.
5. When the backup is complete it is listed in the Existing Backups section.
6. Download a copy of this backup to a disk drive by clicking the get link in the Download?
column.
7. In the File Download dialog click Save.
8. In the Save As dialog browse to the location where you wish to save this backup.
9. Click Save.
Replace the solid-state Network Controller/Network Node with a Node-only blade
1. Select Setup : Site Settings : Network Nodes.
2. From the Name drop-down select the Node that you will replace.
3. Write down the Node name and Unique Identifier for this node. You will need to know this
later to complete your configuration.
4. Select Setup : System Maintenance : Utilities.
5. Click the Shutdown Now button in the System Functions section of this page.
6. Please wait for the system countdown to complete and you will hear two beeps.
7. Remove power from the system.
8. Replace the Controller/node blade with a Node-only blade.
9. Re-power the now Node-only system.
NOTE: By default, nodes come from the factory set to DHCP.
Start the Enterprise or Enterprise Ultra Network Controller and restore the data backup
NOTE: If you set your Enterprise IP settings to the same settings as the previous controller
then router settings, port forwarding settings, and Node auto-discovery settings will not need
to be changed.
1. Connect power and the network to the Enterprise Network Controller.
2. Open the drive door on the front panel of the Enterprise controller and press the power
switch. The system may need 2 to 3 minutes to launch.
3. Open your browser and enter the Enterprise IP address into the address line. Press the Enter
key.

10
NOTE: The default IP address of an Enterprise controller is 192.168.0.250. If you changed
this in previous steps then enter the new address here.
4. At the Login page enter the User name “admin.”
5. Enter the Password “admin.”
6. Click Go. The security application will now display.
7. Select Setup : System Maintenance : Restore System.
8. Click the link provided to upload the backup you previously made. Browse to the location of
the system backup file and click Save. The backup should now appear on the Restore
System page.
9. Click the button in the Restore? column next to the backup you wish to restore.
10. Click Restore Now.
11. When the system restore has completed you will be logged out.
Login and Swap the Unique Identifiers of the removed and newly installed Nodes
1. Log back in to the Enterprise controller.
2. Select Setup : Site Settings : Network Nodes.
3. Select from the Name drop-down the node which you removed.
4. Click the Commands tab.
5. Click the Swap button.
6. In the dialog box select from the drop-down the newly installed node.
NOTE: If other nodes are powered you may need to know the Unique identifier for this new
node to make the correct selection. You can use nnconfig.exe to get this UID.
7. Click Save and confirm the swap in the popup.
NOTE: Since resources (inputs, outputs, readers, etc.) are specific to a node unique
identifier, the Swap you performed in this procedure has reassigned the old node’s resources
to the new node.
8. Select Setup : Site Settings : Network Nodes.
9. Select from the Name drop-down the old node that you previously removed.
10. Click Delete.
NOTE: This node is no longer in the network and deleting it will help avoid confusion.
Enable and connect remaining nodes to the Enterprise Controller
1. Select Setup : Site Settings : Network Nodes.
2. Select a node from the Name drop-down.
3. Click the Enabled box and make any needed changes to the node’s settings.
4. Click Save.
5. Repeat steps 2, 3, and 4 for each node in the system.
6. Select Setup : Site Settings : Network Controller.
7. Check that the nodes are now connected to the Enterprise controller. Each node should
appear in green with the word Connected.

11
8. If any nodes are not yet connected to the Enterprise controller, return to step 1 in this
procedure and ensure that all nodes are enabled.
9. If some nodes still will not connect it may be necessary to adjust port forwarding on routers
and gateways to allow the nodes on different subnets to communicate with the controller. See
Tech Note 1 for details.
NOTE: It may also be necessary to use nnconfig.exe to assign a specific controller IP
address to each remote node, rather than to allow nodes to Auto Discover the controller.
10. Test system access control functions.
Backup the Enterprise controller
1. Select Administration : Utility : Backup System.
2. Enter a Comment to explain the purpose of this backup.
3. Click Full Backup.
4. When the backup is complete it is listed in the Existing Backups section.
Vicon is a registered trademark of Vicon Industries Inc
Enterprise and Enterprise Ultra are trademarks of S2 Security Corporation.

Vicon Standard Equipment Warranty
Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and
workmanship under Normal Use from the date of original retail purchase for a period of three years, with the
following exceptions:
1. VCRs, all models: Labor and video heads warranted for 120 days from date of original retail
purchase. All other parts warranted for one year from date of original retail purchase.
2. Video monitor CRT (cathode ray tube) and LCD monitors, all models: One year from date of
original retail purchase.
3. Uninterruptible Power Supplies: Two years from date of original retail purchase.
4. VDR-304, VDR-308 and VDR-316 Recorder Series: One year from date of original retail purchase.
5. V5616MUX: One year from date of original retail purchase.
6. S10-CH: 18 months from date of original retail purchase.
7. Normal Use excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears due to
continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the
scope of this warranty.
8. Vicon Security Management Systems (SMS) All Models: All hardware is warranted for two years
from date of original retail purchase.
Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole
discretion of the Company, the date the equipment first becomes operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option)
replaced, at Company repair centers, provided the equipment has been authorized for return by the
Company, and the return shipment is prepaid in accordance with policy.
The Company will not be obligated to repair or replace equipment showing abuse or damage, or to parts
which in the judgment of the Company are not defective, or any equipment which may have been tampered
with, altered, misused, or been subject to unauthorized repair.
Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not
warrant that such software shall be error (bug) free. Software support via telephone, if provided at
no cost, may be discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves
the right to make changes to its software in any of its products at any time and without notice.
This Warranty is in lieu of all other conditions and warranties express or implied as to the Goods,
including any warranty of merchantability or fitness and the remedy specified in this Warranty is in
lieu of all other remedies available to the Purchaser.
No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in
connection with the sale of any Goods, other than that which is specified above. In no event will the
Company be liable for indirect, special, incidental, consequential, or other damages, whether arising from
interrupted equipment operation, loss of data, replacement of equipment or software, costs or repairs
undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of
New York State without regard to its conflict of laws principles. This Warranty shall be enforceable against
the Company only in the courts located in the State of New York.
The form of this Warranty is effective November 25, 2008.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN
EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT
WARRANTY IS POSTED ON THE COMPANY’S WEBSITE, WWW.VICON-CCTV.COM. IN THAT EVENT,
THE TERMS OF THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.
Vicon Part Number: 8006-9010-03-06 Rev 1108

Vicon Industries Inc.
Corporate Headquarters
89 Arkay Drive
Hauppauge, New York 11788
631-952-CCTV (2288) 800-645-9116
Fax: 631-951-CCTV (2288)
Vicon Europe
Headquarters
Brunel Way
Fareham, PO15 5TX
United Kingdom
[phone]
Fax: [phone]
Germany
vin-videotronic infosystems gmbh
Lahnstrasse 1
D-24539 Neumuenster
Phone: [phone]
Fax: [phone]
Far East Office
Unit 5, 17/F, Metropole Square
2 On Yiu Street, Shatin
New Territories,
Hong Kong
(852) 2145-7118
Fax: [phone]
Internet Address: www.vicon-cctv.com