Victron energy CCGX User manual

2020-11-11 18:42 1/3 CCGX: Upgrading to v2
Victron Energy - https://www.victronenergy.com/live/
CCGX: Upgrading to v2
Updating a CCGX from v1.74 to a newer version requires a one time manual upgrade. This document
explains how thats done.
At this moment, the latest available version is v2.12.
Once upgraded, updates can be installed automatically from the internet again. See here for details.
.
Video
A microSD card is needed. It is not possible to use an USB stick.
The upgrade procedure:
Get a microSD card. The card needs to be formatted with either a FAT or FAT32 file system.1.
Preferably use a card of 32GB or smaller, as larger cards are often hard to format with
mentioned FAT file systems. The upgrade requires less than 150MB on the card.
Download venus-upgrade-image-ccgx.zip2.
Above link always points to the latest available version.3.
Unzip it, and put its contents on the card.4.
Click ‘Safely remove hardware’ or another eject function on your computer.5.
Take the card out6.

Last update: 2019-01-21
10:59 ccgx:firmware_upgrade_to_v2 https://www.victronenergy.com/live/ccgx:firmware_upgrade_to_v2?rev=1548064782
https://www.victronenergy.com/live/ Printed on 2020-11-11 18:42
Insert the card into the Ccgx7.
Press and hold (!) button E8.
Shortly press A and B at the same time (still hold button E!)9.
The screen will now briefly switch off, then turn solid blue and show ‘prepare update’10.
Release button E11.
Next you’ll see the update progressing, all kinds of technical details flying by.12.
After approximately 2 minutes, you’ll see “Remove SD/USB medium and reset system”13.
So, remove the card, and press buttons A and B again to reboot.14.
Upgrade complete already! But make sure to double check a few things:
All settings in the connected devices (Multis, BMV, Solar Charger etcetera) won’t be affected.
Also all settings in the ccgx won’t be affected. But still it is good to double check that.
Especially double check wifi and/or ethernet passwords and IP configuration.
Troubleshooting
It restart normally and doesn't start the upgrade
Make sure to hold (!) button E till the upgrade starts
A blue screen is shown while booting and after ~1 minute, "Starting" is displayed
This means that the button pressing procedure was done OK, but that the CCGX did not find an
update on the sd card. Common causes:
There is a problem with the formatting of the microSD card. Make sure it is formatted as FAT or1.
FAT32.
Not all files are on the microSD card. Make sure to unzip the zip file and put all contents on the2.
root folder on the card.
The sdcard is broken. (very rare, check item 1 and 2 first)3.
The sdcard-slot on the CCGX is broken. (also very rare)4.
The screen stays solid blue (no Victron logo) and stays like that forever
Make sure button A is released after resetting. Pressing both A and E after a reset will interrupt the
boot. Try again, and release A before B.
"Update image not found. Error installing software"
This means that the button pressing procedure was done OK. And the sdcard is properly formatted.
Possible causes:
the .swu file is missing on the sdcard. Make sure to unzip all files on the sdcard1.

2020-11-11 18:42 3/3 CCGX: Upgrading to v2
Victron Energy - https://www.victronenergy.com/live/
the sdcard slot in the CCGX is broken: contact your dealer for a replacement2.
A device, mostly a BMV or MPPT, is connected to VE.Direct port 1. Try disconnecting that, and1.
retry. Did that help? Please let us know by posting what happened here below in Disqus.
From:
https://www.victronenergy.com/live/ - Victron Energy
Permanent link:
https://www.victronenergy.com/live/ccgx:firmware_upgrade_to_v2?rev=1548064782
Last update: 2019-01-21 10:59