Victron energy Phoenix 12/250 User manual

Manual
EN
Handleiding
NL
Manuel
FR
Anleitung
DE
Manual
ES
Appendix
Phoenix Inverter
12 | 250 12 | 375
24 | 250 24 | 375
48 | 250 48 | 375

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Appendix
1. Safety instructions
WARNING: ELECTRIC SHOCK HAZARD
The product is used in conjunction with a permanent energy source (battery). Input
and/or output terminals may still be dangerously energized, even when the equipment
is switched off. Always disconnect the battery before carrying out maintenance or
servicing the product.
The product has no internal user-serviceable components. Do not remove the front
plate or operate the product if any panels have been removed. All servicing must be
undertaken by qualified personnel.
Please read the installation instructions in the installation manual before installing the
equipment.
This is a Safety Class I product (supplied with a protective grounding terminal). The
chassis must be grounded. A grounding point is located on the outside of the product.
Whenever it is likely that the grounding protection has been damaged, the product
must be turned off and secured against unintended operation; please contact qualified
service staff.
The AC output is isolated from the DC input and the chassis. Local regulations may
require a true neutral. In this case one of the AC output wires must be connected to
the chassis, and the chassis must be connected to a reliable ground. Please note
that a true neutral is needed to ensure correct operation of an earth leakage circuit
breaker.
Ensure that the equipment is used under the correct ambient conditions.
Never operate the product in a wet or dusty environment.
Never use the product where there is a risk of gas or dust explosions.
Ensure there is adequate free space (10 cm) for ventilation around the product and
check that the ventilation vents are not blocked.

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2. Description
VE.Direct communication port
The VE.Direct port can be connected to:
A computer (VE.Direct to USB interface cable needed)
Apple and Android smartphones, tablets and other devices (VE.Direct to Buetooth
Low Energy (BLE) dongle needed)
Fully configurable
Low and high battery voltage alarm trip and reset levels
Low and high battery voltage cut-off and restart levels
Output voltage 220/230/240V
Frequency 50 Hz or 60 Hz
ECO mode on/off and ECO mode sense level
Monitoring
Battery voltage and current, AC Output voltage and current, alarms
Proven reliability
The full bridge with toroidal transformer topology has proven its reliability over many
years.
The inverters are short circuit proof and protected against overheating, whether due
to overload or high ambient temperature.
High start-up power
Needed to start loads such as power converters for LED lamps, filament lamps or
electric tools.
ECO mode
When in ECO mode, the inverter will switch to standby when the load decreases
below a preset value. It will switch on and check every few seconds, adjustable, if the
load has increased again..
Remote on/off connector
A remote on/off switch can be connected to a two pole connecter or between battery
plus and the left hand contact of the two pole connector.
LED diagnosis
A red and a green LED indicate inverter operation and status of the different
protections.
Available with different output sockets
Schuko, UK (BS-1363), AU/NZ (3112) or IEC-320 (male plug included)

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Appendix
3. Installation
3.1 Connection to the battery
In order to utilize the full capacity of the product, batteries with sufficient capacity and
battery cables with sufficient cross section should be used. See table:
12/250
24/250
48/250
Minimum battery capacity
38 Ah
22 Ah
14 Ah
Internal DC fuse
60A
30A
25A
Recommended DC cable
cross-section (mm2)
0 –1,5 m
4 mm²
2,5 mm²
1,5 mm²
1,5 –3 m
6 mm²
4 mm²
2,5 mm²
12/375
24/375
48/375
Minimum battery capacity
66 Ah
38 Ah
22 Ah
Internal DC fuse
80A
40A
25A
Recommended DC cable
cross-section (mm2)
0 –1,5 m
6 mm²
4 mm²
2,5 mm²
1,5 -3 m
10 mm²
6 mm²
4 mm²
The inverters are fitted with an internal DC fuse (see table above for rating). If the DC
cable length is increased to more than 1,5 m, an additional fuse or DC circuit breaker
must be inserted close to the battery.
Reverse polarity connection of the battery wires will blow the internal fuse and can
damage the inverter. The internal fuse it not replacable.
3.2 Connection to the load
Never connect the output of the inverter to another AC source, such as a household
AC wall outlet or a generator.
3.3 Remote on/off connector
A remote on/off switch can be connected to the two pole connecter. Alternatively, the
left hand contact of the connector can be switched to battery positive: useful in
automotive applications, wire it to the ignition contact.
Note that also the front switch needs to set to either On or ECO for the inverter to
start.
3.4 Configuration
The inverter is ready for use with the factory settings (see specifications), and can be
configured with a computer (VE.Direct to USB interface cable needed), Apple and
Android smartphones, tablets and other devices (VE.Direct to Buetooth Low Energy
(BLE) dongle needed).

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4. Operation
4.1 LED definitions
Green LED
Status
Trouble shooting
●●●●●●●● Solid on
Inverter on
Red LED Off
status OK
Red LED On or blinking:
The Inverter is still on and but will shut down when the
condition gets worse. See red LED table for warning reason
●●------ Slow single pulse
ECO mode
If the inverter keeps switching on and off, while there is a load
connected, the load may be too small compared to the actual
ECO mode settings. Increase the load or change ECO mode
settings.
●-●----- Fast double pulse
Off and waiting
Inverter did shut down because of a protection. The inverter
will restart automatically as soon as all alarm conditions are
cleared. See red LED state for the shutdown reason.
-------- Off
Inverter off
Red LED Off
Check the On/Off/ECO switch: it should be in On position or in
ECO position.
Check Remote on/off connector.
Check DC cable connections and fuses.
Inverter fuse blown: the inverter has to be returned for service.
Red LED On or blinking
The inverter did shut down because of a protection. It will no
longer automatically restart. The red LED indicates the reason
for shutdown. Remove the cause and then restart the inverter
by switching it Off, and then back On.
Red LED
Definition
Trouble shooting
●●●●●●●● Solid on
Overload
Reduce load
●●●●---- Slow blink
Low batt.
Recharge or replace battery
Check DC cable connections
Check cable cross section as it may be insufficient.
See section 4.3 Protections and automatic restarts for manual
and automatic restart behavior.
●-●-●-●-Fast blink
High batt.
Reduce DC input voltage, check for faulty charger
●-●----- Double pulse
High temp.
Reduce load and/or move inverter to better ventilated area
●---●--- Fast single pulse
High DC ripple
Check DC cable connections and cable cross section.
4.2 ECO Mode
Set the front switch to ECO mode to reduce the power consumption in no-load
operation. The inverter will automatically switch off as soon as it detects that there is
no load connected. It then switches on, briefly, every 2,5 seconds to detect a load. If
the output power exceeds the set level, the inverter will continue to operate.
The default ECO mode wake-up minimum power is 25 Watt
The default ECO mode search interval is 2.5 seconds
Note that the required ECO mode settings are heavily dependent on the type of load:
inductive, capacitive, non-linear. Adjustment may be needed.

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Appendix
4.3 Protections and automatic restarts
Overload
Some loads like motors or pumps draw large inrush currents in a start-up situation. In
such circumstances, it is possible that the start-up current exceeds the over current
trip level of the inverter. In this case the output voltage will quickly decrease to limit
the output current of the inverter. If the over current trip level is continuously
exceeded, the inverter will shut down: wait 30 seconds and then restart.
After three restarts followed by another overload within 30 seconds of restarting, the
inverter will shutdown and remain off. The LEDs will signal shutdown due to overload.
To restart the inverter, switch it Off, then On.
Low battery voltage (adjustable)
The inverter will shut down when the DC input voltage drops below the low battery
shutdown level. After a minimum delay of 30 seconds, the inverter will restart if the
voltages rises above the low battery restart level.
After three restarts followed by a low battery shutdown within 30 seconds of
restarting, the inverter will shutdown and stop retrying. The LEDs will signal low
battery shutdown. To restart the inverter, switch it Off, and then On, or recharge the
battery: as soon as the battery has risen and then stayed above the Charge detect
level for 30 seconds, it will switch on.
See the Technical Data table for default low battery shutdown and restart levels. They
can be changed with the VictronConnect App.
High battery voltage
Reduce DC input voltage and/or check for a faulty battery- or solar-charger in the
system. After shutting down due to a high battery voltage, the inverter will first wait 30
seconds and then retry operation as soon as the battery voltage has dropped to
acceptable level. The inverter will not stay off after multiple retries.
High temperature
A high ambient temperature or enduring high load may result in shut down to over
temperature. The inverter will restart after 30 seconds. The inverter will not stay off
after multiple retries. Reduce load and/or move inverter to better ventilated area.
High DC ripple
High DC ripple is usually caused by loose DC cable connections and/or too thin DC
wiring. After the inverter has switched off due to high DC ripple voltage, it waits 30
seconds and then restarts.
After three restarts followed by a shutdown due to high DC ripple within 30 seconds of
restarting, the inverter will shutdown and stops retrying. To restart the inverter, switch
it Off and then On.
Continuous high DC ripple reduces the inverter life expectancy.

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5. Technical data
Phoenix Inverter
12 Volt
24 Volt
48 Volt
12/250
24/250
48/250
12/375
24/375
48/375
Cont. power at 25 °C (1)
250 VA
375 VA
Cont. power at 25 °C / 40 °C
200 / 150 W
300 / 250 W
Peak power
350 W
700 W
Output AC voltage / frequency (adjustable)
230 VAC +/- 3% 50Hz or 60Hz +/- 0,1%
Input voltage range
9,2 - 17 / 18,4 - 34,0 / 36,8 - 62,0 VDC
Low battery shut down (adjustable)
9,3 / 18,6 / 37,2 VDC
Low battery restart & alarm (adjustable)
10,9 / 21,8 / 43,6 VDC
Battery charged detect (adjustable)
14,0 / 28,0 / 56,0 VDC
Max. efficiency
87 / 88 / 88 %
89 / 89 / 90 %
Zero-load power
4,2 / 5,2 / 7,9 W
5,6 / 6,1 / 8,5 W
Default zero-load power in ECO mode
(default search interval: 2,5 s, adjustable)
0,8 / 1,3 / 2,5 W
0,9 / 1,4 / 2,6 W
ECO mode stop and start power setting
25 W
Protection (2)
a - f
Operating temperature range
-40 to +60°C (fan assisted cooling)
(derate 3% per °C above 40°C)
Humidity (non condensing)
max 95%
ENCLOSURE
Material & Colour
Steel chassis and plastic cover (blue Ral 5012)
Battery-connection
Screw terminals
Maximum cable cross-section
10 mm² / AWG8
10 mm² / AWG8
Standard AC outlets
Schuko (CEE 7/4), IEC-320 (male plug included)
UK (BS 1363), AU/NZ (AS/NZS 3112)
Protection category
IP 21
Weight
2,4 kg / 5,3 lbs
3,0 kg / 6,6 lbs
Dimensions (hxwxd, mm)
(hxwxd, inch)
86 x 165 x 260
3,4 x 6,5 x 10,2
86 x 165 x 260
3,4 x 6,5 x 10,2
ACCESSORIES
Remote on-off
Yes
Automatic transfer switch
Filax
STANDARDS
Safety
EN/IEC 60335-1 / EN/IEC 62109-1
EMC
EN55014-1 / EN 55014-2
IEC 61000-6-1 / IEC 61000-6-3
Automotive Directive
2004/104/EC EN 50498
1) Nonlinear load, crest factor 3:1
2) Protection key:
a) output short circuit
b) overload
c) battery voltage too high
d) battery voltage too low
e) temperature too high
f) DC ripple too high

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Appendix
the Digital Multi Control
Fig 1: Front and rear view
FigFi

Victron Energy Blue Power
Distributor:
Serial number:
Version : 00
Date : 20 January 2016
Victron Energy B.V.
De Paal 35 | 1351 JG Almere
PO Box 50016 | 1305 AA Almere | The Netherlands
General phone : [phone]
Customer support desk : [phone]
Fax : [phone]
E-mail : s[email protected]
www.victronenergy.com