Viking RDECU2065BSB User manual

Service
Manual
D3 Series
Electric Cooktop
Preferred Service
RDECU2065BSB
RDECU2665BSB
SMC-0025
MAY 2012
®
This manual is to be used by qualied appliance technicians only. Viking
does not assume any responsibility for property damage or personal
injury for improper service procedures done by an unqualied person.
This Base Manual covers general and
specic information including, but not
limited to the following models:

Table of Contents
B ©2012 Viking Preferred Service
Important Information ..................................................... 3
Safety Information.................................................... 3
Warnings .................................................................. 4
Electrical Requirements ........................................... 4
Tip Over Hazard....................................................... 4
General Information........................................................ 5
RDECU2065BSB 30" Cooktop ................................ 6
RDECU2665BSB 36" Cooktop ................................ 6
Disassembly ................................................................... 7
Smooth Top Removal............................................... 7
Innite Switch Removal............................................ 8
Element Removal..................................................... 8
Terminal board Removal .......................................... 9
Troubleshooting............................................................ 10
Single Innite Switch Connections......................... 10
Single Innite Switch Voltage Measurements .........11
Dual Innite Switch Connections ........................... 12
Dual Innite Switch Voltage Measurements........... 13
Triple Innite Switch Connections .......................... 14
Triple Innite Switch Voltage Measurements ......... 15
Schematic..................................................................... 16
Wiring Diagram............................................................. 17

Important Information
!
DANGER!
WARNING!
CAUTION!
WARNING!
CAUTION!
To avoid risk of serious injury or death, repairs should
not be attempted by unauthorized personnel.
VIKING will not be responsible for any injury or
property damage from improper service procedures.
If performing service on your own product, you must
assume responsibility for any personal injury or
property damage which may result.
Technical support for authorized servicers:
1-800-914-4799
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
Important Information
©2012 Viking Preferred Service C
We have provided many important safety
messages in this manual and on the appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill
or hurt you and others. All safety messages will
be preceded by the safety alert symbol and the
word “DANGER”, “WARNING”, or “CAUTION”.
These words mean:
IMMEDIATE HAZARDS WHICH WILL RESULT IN
SEVERE PERSONAL INJURY OR DEATH.
Hazards or unsafe practices which COULD result in
severe personal injury or death.
Hazards or unsafe practices which COULD result in
minor personal injury or product or property damage.
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and tell
you what can happen if the instructions are not
followed.
SAVE THESE INSTRUCTIONS
REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND
TECHNICAL SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality products. It
is possible, however, that during its lifetime, a product may require service. Products should be
serviced only by a qualied service technician that is familiar with the safety procedures required
in the repair and who is equipped with the proper tools, parts, testing instruments, and the
appropriate service manual.
Safety Information

Warnings
Read and follow all instructions before using
this appliance to prevent the potential risk of
re, electric shock, personal injury, or damage
to the appliance as a result of improper usage
of the appliance. Use appliance only for its
intended purpose as described in this manual.
To ensure proper and safe operation: appliance
must be properly installed and grounded by a
qualied technician. DO NOT attempt to adjust,
repair, service, or replace any part of your
appliance unless it is specically recommended
in this manual. All other servicing should be
referred to a qualied servicer.
Make sure that incoming voltage is the same
as unit rating. An electric rating plate specifying
voltage, frequency, wattage, amperage, and
phase is attached to the product.
Electrical Requirements
Assure that the electrical installation is
adequate and in conformance with the National
Electrical Code, ANSI/NFPA 70-latest edition
or Canadian Electrical Code C22.1-1998 and
C22.2 No. 0-M91 (or latest edition), and all
local codes and ordinances. The cooktop is
provided with a 240 Volt, 3 wire conduit that
must be hardwired in accordance with local
codes.
ELECTRICAL SHOCK HAZARD
Disconnect power prior to any disassembly. Failure
to do so can result in death or electrical shock.
BURN HAZARD
DO NOT touch cooking surface after use. Doing so
can result in burns.
WARNING!
WARNING!
Important Information
C ©2012 Viking Preferred Service

General Information
VOLTAGE Hz WATTS AMPS
240 VAC 60 Hz 9.6 KW MAX 40
208 VAC 60 Hz 7.2 KW MAX 34.7
MODEL:
RDECU2065BSB
SERIAL:
051012C00036178
VIKING RANGE CORP.
GREENWOOD, MISSISSIPPI 38930
Ce style ext certie sous
UL 856 et les electrique domestiques,
CAN/USA C22.2 No.1 M-89
C US
PEO20061
General Information
©2012 Viking Preferred Service 5
Model–Serial Number Matrix
The serial number and model number for your
appliance are located on the identication plate
mounted on the underside of the cooktop.
Model Numbers
Serial Numbers
Serial Number
Month
Day
Year of Manufacture
Viking Designer Series
Ceramic Top
Five Burner
206 = 30”Wide
266 = 36”Wide
05 10 12 C00036178
Electric
RDECU2065BSB
D3 Stainless Frame
Black Glass
Serial Number
Month
Day
Year of Manufacture
Viking Designer Series
Ceramic Top
Five Burner
206 = 30”Wide
266 = 36”Wide
05 10 12 C00036178
Electric
RDECU2065BSB
D3 Stainless Frame
Black Glass

General Information
6©2012 Viking Preferred Service
4 5 6 7 8
1 2 3
4 5 6 7 8
1 2 3
1. 6-1/2" 1200 watt element
2. 11-7/8" 1100/1000/1100 watt element
3. 8-1/2" 2000/1000 watt element
4. Left front element control knob
5. Left rear element control knob
6. Center element control knob
7. Right rear element control knob
8. Right front element control knob
RDECU2065BSB 30" Cooktop
RDECU2665BSB 36" Cooktop

Disassembly
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit. Ensure all
ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Disassembly
©2012 Viking Preferred Service 7
Smooth Top Removal
1. Disconnect power to cooktop by turning circuit breaker off to unit.
2. Remove cooktop from countertop, making sure that countertop surface is protected from
damage by using blankets or pads.
3. Remove 2 screws from left, 2 screws from right and 4 screws from rear see illustratiuons
below.
Left Side Right Side
Back View
4. Remove knobs from cooktop
5. Remove screws, 2 per switch, from all burner switches they are under knobs, see photo
below.
6. Lift front of glass top up and slide power lamp off of lens cover, push all switches down and
out of glass top, lift glass top assembly off of unit and place in a secure place to prevent
damage to top and customer's property.

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit. Ensure all
ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Disassembly
8©2012 Viking Preferred Service
Innite Switch Removal
1. Remove smooth top assembly, see Page
7.
2. Remove faulty innite switch wiring
one connection at a time. Install each
connection on new switch as it is removed
from faulty switch.
Element Removal
1. Remove smooth top assembly, see Page
7.
2. Remove faulty element by releasing tabs
on bottom of element.
3. Remove one wire at a time, transferring
the wires to the new element as they are
removed from the faulty element.
4. Verify new element mounting tabs match
old element and reattach in the same
location in the burner box. Failure to
position new element in same alignment
as old element could result in poor
performance.

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit. Ensure all
ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Disassembly
©2012 Viking Preferred Service 9
Terminal board Removal
1. Remove smooth top assembly, see Page
7.
2. Remove faulty terminal board by removing
the two outside screws shown with arrows
below.
3. Remove wires one at a time and transfer
to new terminal block as they are removed
from the faulty terminal block.
4. Be sure to reattach the ground terminal
between the terminal block and the metal
burner box. Do not put the terminal on top
of the plastic terminal block.

Troubleshooting
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
10 ©2012 Viking Preferred Service
4
S2
EGO P1
P2
S1
TOP
2
PILOT
4
(2b)S
P1
PILOT
P2
OFF
Low 6%
Detented
High 100%
Detented
270°
L1L2
L1
Power Hot
Indicator
L2
L1
2(2a)
4(1a)
(1b)H
2
Single Innite Switch Connections

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
©2012 Viking Preferred Service 11
Switch contact Signal Voltage Wire color code
P1 L1 120 VAC to
neutral
Black
P2 L2 120 VAC to
neutral
Red
P1 to P2 Line voltage
input
240 VAC Black to Red
2L1 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Yellow/Black
4L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Red/Black
Pilot L2 to Power
Light when
thermostat
closes
120 vac when
thermostat
closes to neutral
Red/White
Single Innite Switch Voltage Measurements

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
12 ©2012 Viking Preferred Service
Dual Innite Switch
Connections
4
S2
EGO P1
P2
S1
TOP
2
4a
P1
S24a42
S1
OFF
Low 6%
Detented
High 100%
Detented
122°
High 100%
Detented
Low 6%
Detented
122°
LOAD
1 & 2
LOAD
1 only
Power
Hot
Indicator
L1
L2
L2
L1
L1
3
4
2
2b (S)
1b (H)
L1

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
©2012 Viking Preferred Service 13
Switch contact Signal Voltage Wire color code
P1 L1 120 VAC to
neutral
Black
P2 L2 120 VAC to
neutral
Red
P1 to P2 Line voltage
input
240 VAC Black to Red
2L1 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Yellow/Black
4L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Red/Black
4a L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Blue/Black
S2 L2 to Power
Light when
thermostat
closes
120 vac when
thermostat
closes to neutral
Red/White
Dual Innite Switch Voltage Measurements

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
14 ©2012 Viking Preferred Service
4
S2
EGO P1
P2
S1
TOP
2
4a
4b 4
OFF
Low 6%
Detented
High 100%
Detented Low 6%
Detented
Low 6%
Detented
High 100%
Detented
High 100%
Detented
LOAD 1 LOAD
1+2+3
LOAD 1+2
P2
P1
S1 S2
Energy - Regulator
Power
Hot
Indicator
L2
L1
L2
L1
L1
Aux. Switch
2
4
4
4a
4b
SH
2
3
4
1
Triple Innite Switch Connections

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
©2012 Viking Preferred Service 15
Switch contact Signal Voltage Wire color code
P1 L1 120 VAC to
neutral
Black
P2 L2 120 VAC to
neutral
Red
P1 to P2 Line voltage
input
240 VAC Black to Red
2L1 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Yellow/Black
4L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
White/Black
4a L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
Red/Black
S2 L2 to Power
Light when
thermostat
closes
120 vac when
thermostat
closes to neutral
Red/White
Aux Switch 4 L2 when
thermostat
closes to
element
120 vac when
thermostat
closes to neutral
White/Black
Aux Switch 4b L2 when
thermostat Aux
Switch closes to
element
120 vac when
thermostat Aux
Switch closes to
neutral
Blue/Black
Triple Innite Switch Voltage Measurements

SchematicSchematic
16 ©2012 Viking Preferred Service
4
S2
EGO P1
P2
S1
TOP
2
4a
4
S2
EGO P1
P2
S1
TOP
2
4a
4
S2
EGO P1
P2
S1
TOP
2
4a
4b
4
4
S2
EGO P1
P2
S1
TOP
2
PILOT
4
S2
EGO P1
P2
S1
TOP
2
PILOT
2(2A)
Yellow/Blk
Red/White
L1
L2
(1b)H
(1b)H (1b)H
(1b)H
(1b)H
(2b)S (2b)S
3(4A)
4
Brown
Blue/Blk
Red/Blk
Red
Black
Black
Red
Yellow
2(2A)
4(1A)
Black Black
Red/White
Red/White
Red/White
Red/White
Red/White
Red
Red
Red
Red
Red
Black
Black
Black
Black
Black
Violet
Blue
Orange
Red Red Red
Yellow/Blk
Yellow/Blk
Yellow/Blk
Yellow/Blk
Red/Blk
White/Blk
4
Blue/Blk
Red/Blk
3(4A)
1
(2b)S
Red/Blk
4(1A)
2(2A)
(2b)S
Black
4
Blue/Blk
Red/Blk
3(4A)
(2b)S
Black Black
Black
Power
Light
LF Hot
Indicator
Light
RF Hot
Indicator
Light
RR Hot
Indicator
Light
Center Hot
Indicator
Light
LR Hot
Indicator
Light
Grnd.
2(2A)
2(2A)

Wiring Diagram Wiring Diagrams
©2012 Viking Preferred Service 17