33
Product Care
32
Product Care
PROFESSIONAL SERIES OUTDOOR GAS GRILL WARRANTY
ONE YEAR FULL WARRANTY
Outdoor gas grills and all of their omponent parts, ex ept as detailed below*, are warranted to be free from
defe tive materials or workmanship in normal household use for a period of twelve (12) months from the date of
original retail pur hase. Viking Range Corporation, warrantor, agrees to repair or repla e, at its option, any part
whi h fails or is found to be defe tive during the warranty period.
*Painted and de orative items (in luding erami briquettes) are warranted to be free from defe tive materials or
workmanship for a period of ninety (90) days from the date of original retail pur hase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE. Viking Range Corporation uses the most up-to-date pro esses and best materials available to
produ e all olor finishes. However, slight olor variation may be noti ed be ause of the inherent differen es in
painted parts and por elain parts as well as differen es in kit hen lighting, produ t lo ations, and other fa tors.
FIVE YEAR LIMITED WARRANTY
Any burner assemblies, TruSear™ infrared burner, infrared rotisserie burner, or por elain grill grate whi h fails due
to defe tive materials or workmanship in normal household use during the se ond through fifth year from the
date of original retail pur hase will be repaired or repla ed, free of harge for the part itself, with the owner
paying all other osts, in luding labor. Corrosion, s rat hing, and dis oloration due to improper use and are of
the outdoor produ t is ex luded from this warranty.
LIFETIME LIMITED WARRANTY
Any stainless steel part or por elain grill grate whi h rusts through due to defe tive materials or workmanship in
normal household use during the fifth through the useful lifetime of the grill from the date of original retail
pur hase will be repaired or repla ed, free of harge for the part itself, with the owner paying all other osts,
in luding labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY. This warranty applies to appli ations where use of the
produ t extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire
stations, private lubs, hur hes, et . This warranty ex ludes all ommer ial lo ations su h as restaurants, food
servi e lo ations and institutional food servi e lo ations.
This warranty extends to the original pur haser of the produ t warranted hereunder and to ea h transferee owner
of the produ t during the term of the warranty.
This warranty shall apply to produ ts pur hased and lo ated in the United States and Canada. Produ ts must be
pur hased in the ountry where servi e is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation servi e agen y or representative. Warranty shall not apply to damage resulting from abuse,
a ident, natural disaster, loss of ele tri al power to the produ t for any reason, alteration, improper installation,
improper operation, or repair or servi e of the produ t by anyone other than an authorized Viking Range
Corporation servi e agen y or representative. This warranty does not apply to ommer ial usage. Warrantor is
not responsible for onsequential or in idental damage whether arising out of brea h of warranty, brea h of
ontra t, or otherwise. Some jurisdi tions do not allow the ex lusion or limitation of in idental or onsequential
damages, so the above limitation or ex lusion may not apply to you.
Owner shall be responsible for proper installation, providing normal are and maintenan e, providing proof of
pur hase upon request, and making the applian e reasonably a essible for servi e. If the produ t or one of its
omponent parts ontains a defe t or malfun tion during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defe ts or malfun tions, the owner is entitled to either a refund or
repla ement of the produ t or its omponent part or parts. Warrantor’s liability on any laim of any kind, with
respe t to the goods or servi es overed hereunder, shall in no ase ex eed the pri e of the goods or servi e or
part thereof whi h gives rise to the laim.
WARRANTY SERVICE
Under the terms of this warranty, servi e must be performed by a fa tory authorized Viking Range Corporation
servi e agent or representative. Servi e will be provided during normal business hours, and labor performed at
overtime or premium rates shall not be overed by this warranty. To obtain warranty servi e, onta t the dealer
from whom the produ t was pur hased, an authorized Viking Range Corporation servi e agent, or Viking Range
Corporation. Provide model and serial number and date of original pur hase. For the name of your nearest
authorized Viking Range Corporation servi e agen y, all the dealer from whom the produ t was pur hased or
Viking Range Corporation. IMPORTANT: Retain proof of original pur hase to establish warranty period.
The return of the Owner Registration Card is not a ondition of warranty overage. You should, however, return
the Owner Registration Card so that Viking Range Corporation an onta t you should any question of safety
arise whi h ould affe t you.
Any implied warranties of mer hantability and fitness appli able to the above des ribed burner assemblies,
infrared rotisserie burners, por elain grill grates, and stainless steel parts are limited in duration to the period of
overage of the appli able express written limited warranties set forth above. Some jurisdi tions do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you spe ifi legal rights, and you may also have other rights whi h may vary from jurisdi tion to jurisdi tion.
Spe ifi ations subje t to hange without noti e.
Warranty
Servi e Information
If servi e is required after he king the troubleshooting guide,
all your Viking dealer or authorized servi e agen y. The
name of the authorized servi e agen y an be obtained from
the dealer or distributor in your area.
When you make a servi e all, be sure to have the following
information handy:
• Model Number
• Serial Number
• Date of Pur hase
• Name of dealer from whom pur hased
Be ready to learly des ribe the problem that you are having
with your Viking refrigerator.
If you are unable to obtain the name of an authorized servi e
agen y, or if you ontinue to have servi e problems, onta t
Viking Range Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Re ord the following information indi ated below. You will
need it if servi e is ever required.
The serial number and model numbers for your refrigerator
are lo ated on the upper wall, behind the lighting:
Model No. ____________________ Serial No. ________________
Date of Pur hase __________ Date Installed ________________
Dealer’s Name __________________________________________
Address ________________________________________________
_______________________________________________________
If servi e requires installation of parts, use only authorized
parts to insure prote tion under the warranty.
Keep this manual with your re rigerator or uture
re erence.