Service Information
If your grill rotisserie should fail to operate:
1. Is the electrical cord securely inserted in the electrical
outlet?
2. Is the circuit breaker open, or is a fuse blown?
If service isrequired:
1. Call your dealer or authorized service agency. The name
of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
a. Model number
b. Serial number
c. Date purchased
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service
agency, or if you continue to have service problems, contact Viking
Range Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERREDSERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service
is ever required. The model and serial number for your grill is
located on an identification plate located under the drip tray in the
rear left corner next to the inlet pipe.
Model Number Serial Number
Date of Purchase Date Installed
Dealer's Name
Address
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
KEEPTHNSMANUAL FOR FUTUREREFERENCE
PROFESSIONAL SERIES
OUTDOOR GAS GRILL WARRANTY
ONE YEAR FULL WARRANTY
Outdoor gas grills and all of their component parts, except as detailed below* are warlanted to be free from
defective mateIJals or workmanship in normal household use for a period of twelve (12) months flora the date
of original retail pulchase. Viking Range Corporation, warrantor, agrees to repair or Iep]ace, at its option, any
part which fai4s or is found to be defective dudng the warranty period.
*Painted and decorative items are warranted to be free flora defective materials or workmanshlp for a penod of
ninety (90) days from the date of original ietall purchase. ANY DEFECTS MUST BE REPORTED TO THE
SELLING DEALER WiTHiN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporatlon uses the most up-to-daTe processes and best materials available to produce all color
flnishes. However, slight color variation may be notlced because of the inherent differences in painted parts
and porcelain parts as well as dlfferences in krtchen lighting, product locations, and other factors.
FIVEYEAR LIM ITED WARRANTY
Any burner assemblies, TruSear TM infrared burner, infrared rotlssene burner, or porcelain gill grate which fails
due to defective materials or workmanship in normal household use during the second through fifth year from
the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner
paying all other costs, including labor: Corrosion, scratching, and dlscoloration, which may occur during regular
use of outdoor products is excluded from this warranty.
LIFETIME LIMITED WARRANTY
Any stainless steel part or porcelain grill grate, (see 90_day porcelain provision above*), Nhich rusts _ due
to defective materials or workmanship in normal household use dudng the fifth year through the useful lifetime
of the grill from the date of original retall purchase will be repaired or replaced, flee of charge for the part itself,
with the owner paying all other costs, including labor:
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY TBs wal*al_ty applies to appl cat or_s where use o_ the product
externals beyor_d t_ormal res det_tial use Examples are, but t_ot Imted to, bed arid breakfasts, fr_ s_.at or_s, private clubs,
churches, etc Ths warrar_ty excludes all commerc a] Iocat ons such as restaural_ts, food servce ]ocatiol_s and r_st tutior_al
food servce ]ocatior_s
This warranty extends to the original purchaser of the produc_ warranted hereunder and to each transferee
owner of the produc_ dudng the term of the _arranty
This warranty shall apply to products purchased and located in the United States and Canada. Products must
be purchased in the country where service is iequesred. Warranty labor shall be performed by an authonzed
Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting flora
abuse, accident, natural disaster, loss of electrical power to the produc_ for any reason, alteration, improper
installation, improper operation, or repalr or serwce of the ploduc_ by anyone other than an authoI_zed Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usaqe.
Warrantor is not responsible for consequentlal or incidental damage whether arising out of breach of warranty,
breach of contrac% or othen_vise. Some ]urlsdic_ions do not allow the exclusion or Iimitation of incidemal or
consequential damaaes so the above llmitation or exclusion may not apply TOyou.
Owner shall be Iesponslble for proper installation, plowding normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts comains a defect or malfunctlon during the warranty perlod, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or pa_s. Warrantor's liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service
or part thereof which gives rise to the claim.
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by afactory authorized
Viking Range Corporatlon service agent or representative. Service will be provided during normal business
hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain
warranty service, contac_ the dealer from whom the product was purchased, an authorized Viking Range
Corporation service agent, or Viking Range Corporation. Provide model and serial number and date of or)ginal
purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer
flora whom the product was purchased or Viking Range Corporation. IMI_RTANT: Retain proof of original
purchase to es:ab]ish warranty period.
The return of the O_ner Reqistratlon Card is not a condition of warranty coveraqe. You should, hoNever, return
the ONner Registration Card so that Viking Range Corporation can contact you should any question of safety
arise which could affect you.
Any implied warranties of merchantability and fitness applicable to the above described burner assemblies,
infrared rotisserie burners, porcelain grill grates, and stainless steel parts are Iimlted in duration to the period of
coverage of the appllcable expiess wl tten limited warranties set forth above. Some ]urisdictions do not allow
limitations on how Iona an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights whlch may vary from jurisdiction to
jurlsdic_ion.
Specifications subject to change without notice.
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