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  9. Viking DLE-300 Instructions for use

Viking DLE-300 Instructions for use

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DLE-300
DLE-300
Advanced
Line Simulator
February 14, 2005
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Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
Dimensions: 127mm x 127mm x 25mm (5" x 5" x 1.5")
Shipping Weight: .9 kg (2 lbs)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95%
non-condensing humidity
Ringer Output: 6.0 REN load
Talk Battery: 40V DC
Loop Length: 4.2 km (2.6 mi) maximum - 24 AWG twisted pair
Maximum Data Speed: Unlimited
CPC Generation Time: 2 seconds
Connections: (2) RJ11 jacks, (1) 3.5mm (1/8”) audio jack
Advanced Line Simulator for Communication, High
Speed Data, Caller ID and Classroom Training
The DLE-300 advanced Line Simulator
provides sales people, technicians, engi-
neers, etc. with a cost effective, easy to
use method of conducting on-site
demonstrations or diagnostics, eliminat-
ing the need to locate phone lines and
disrupt the customer’s phone service.
The Line Simulator provides two way
communication between standard analog telecom products such as modems, fax
machines, Key Systems, PABX’s as well as standard telephones.
The DLE-300 Line Simulator pro-
duces standard or distinctive AC
ringing, DC talk battery, caller ID
data, precise dial tone, ring back,
busy, SIT, reorder tone, and pro-
vides CPC on disconnect.
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1S
ST
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EN
NT
TU
UR
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Y
TECHNICAL
TECHNICAL
S
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• Supports all high speed data
• Produces name and number caller ID data
• Audio input/output for recording voice
prompts
• 40V DC talk battery
• Precise call progress tones (dial tone, ring-
back, busy and reorder)
• Produces special interrupt tones
• Standard and distinctive 20 Hz AC ringing
• Provides CPC breaks after disconnect
• Touch Tone detection
• Ringdown mode (no Touch Tones required)
• 911 trainer mode for classroom training
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• Point-to-point communications between
phones, fax machines, and high speed
modems without dedicated telephone lines
• Programming and recording voice products
such as voice mail systems, etc.
• Intersystem TIE lines
• Courtesy and/or emergency phones
• Demonstrating telecom equipment at trade
shows, meetings, etc.
• Diagnosing phone line dependent equipment
with precise characteristics
• 911 trainer for schools and businesses
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IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line.
It is recommended that a surge protector be installed to protect against such surges. Contact Panamax at (800) 472-5555 or Electronic
Specialists Inc. at (800) 225-4876.
!
A. Demonstrations and Classroom Training
The DLE-300 is ideal for on-site product trainings at trade shows and perspective customer sites. It can also be con-
figured as a 911 trainer for classrooms, etc.
DEV 1
USE ONLY LISTED
CLASS 2 POWER
SOURCE 13.8V
1.25A MAX
DEV 1
Viking Electronics, Inc., Hudson, WI 54016
VIKING
©
ADVANCED LINE SIMULATOR
MODEL DLE-300
PWR
DEVICE
1 2
1 2 3 4 5 6 7
AUDIO
Up to 2.6 miles
B. Point to Point Communication
The DLE-300 can be configured as a ringdown cir-
cuit for instantaneous point to point telephone com-
munications.
DEV 1
USE ONLY LISTED
CLASS 2 POWER
SOURCE 13.8V
1.25A MAX
DEV 1
Viking Electronics, Inc., Hudson, WI 54016
Up to 2.6 miles
C. High Speed Data Communication
The DLE-300 will support the data speeds of your sup-
porting peripherals.
DEV 1
USE ONLY LISTED
CLASS 2 POWER
SOURCE 13.8V
1.25A MAX
DEV 1
Viking Electronics, Inc., Hudson, WI 54016
Up to 2.6 miles
Personal Computer Personal Computer
13.8V AC
Adapter
(included)
Rear
View
13.8V AC
Adapter
(included)
Powered
Speaker (not
included)
13.8V AC
Adapter
(included)
Rear
View
Rear
View
Front
View
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday 8am-4pm and Tuesday-Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-
factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.
Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE-
QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi-
tation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED
BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The
customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-
ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Jumper
JP1
JP2
JP3
JP4
JP5/JP6
Description
Remove to disable CPC signal
Remove to disable all “Caller ID” data
Remove to disable maximum ring count
Remove to change the 10 seconds of reorder tone
(fast busy) that are given when the other phone hangs
up, to 10 seconds of continuous dial tone.
The two device ports are directly connected together
offering no signal loss between the devices. Move
shunt from JP5 to JP6 to attenuate the audio volume
between the devices by 9 db (typical of most CO lines).
Removing internal jumpers may be used to disable specific features (see diagram below).
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D. Programming and Recording Voice Mail Systems and Other Voice Products
The DLE-300 can be configured as a ringdown circuit for instantaneous point to point telephone communications.
DEV 1
USE ONLY LISTED
CLASS 2 POWER
SOURCE 13.8V
1.25A MAX
DEV 1
Viking Electronics, Inc., Hudson, WI 54016
VIKING
©
ADVANCED LINE SIMULATOR
MODEL DLE-300
PWR
DEVICE
1 2
1 2 3 4 5 6 7
AUDIO
Up to 2.6 miles
13.8V AC
Adapter
(included)
Tape Player
(not included)
PABX/KSU
Analog
Station
Voice Mail
System
(not included)
VIKING
©
ADVANCED LINE SIMULATOR
MODEL DLE-300
PWR
DEVICE
1 2
1 2 3 4 5 6 7
AUDIO
1 2 3 4
ON
OFF
VIKING
©
ADVANCED LINE SIMULATOR
MODEL DLE-300
PWR
DEVICE
1 2
1 2 3 4 5 6 7
AUDIO
5 6 7
ON
OFF
A. DIP Switch Programming
B. Internal Jumpers
1. Ring Candence
Switch 1
OFF
ON
OFF
ON
Switch 2
OFF
OFF
ON
ON
Description
Normal (2 seconds on, 4 seconds off)
Short - long - short
Short - short - long
Long - long
2. Tones
Switch
3
3
4
4
Off/On
OFF
ON
OFF
ON
Description
Standard dial tone
Stutter dial tone
Disables special call progress tones
Enables special call progress tones
3. Modes of Operation
Switch
5
5
6
6
7
7
8
8
Off/On
OFF
ON
OFF
ON
OFF
ON
OFF
ON
Description
Disables 911 mode
Enables 911 mode
Disables ring down mode
Enables ring down mode
2 second dial tone before ring (ring down mode)
No dial tone before ringing (ring down mode)
High speed data communication
Enables the AUDIO jack
JP5
JP6
JP1
JP2
JP3
JP4
Rear
View
Front
View
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 607
ZF301190 Rev B
Printed in the U.S.A.
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A. Normal Operation (all DIP switches OFF)
An off hook device is given dial tone. Any Touch Tone will break dial tone and two and a half seconds after a phone
number is dialed, the DLE-300 will ring the opposite port up to 10 times. Caller ID information is sent after the first ring.
When the other device answers, the call is connected. The unit provides a CPC break and 10 seconds of reorder tones
when either device hangs up.
B. Ring Down Mode (DIP switch 6 ON)
In this mode, the DLE-300 does not require Touch Tones to be dialed to ring the other telephone device. An off hook
condition on either port will trigger 2 seconds of dial tone and the opposite port will begin ringing. No caller ID data is
sent. Note: To eliminate dial tone, set DIP switch 7to ON.
Last Digit Dialed
1
2
3
4
5
6
7
8
9
0
Special Call Progress Tones
Busy
Reorder
S.I.T (Special Interrupt Tone)
1004 Hz@-20dBm Test Tone
Silence
Standard ringback
Standard ringback
Standard ringback
Standard ringback
Standard ringback
C. Special Call Progress Tones (DIP switch 4 ON)
In this mode, the DLE-300 may be activated to pro-
vide busy, reorder, S.I.T. and special continuous test
tone. The tones are keyed off of the last digit dialed
(see the chart to the right).
Second to Last
Digit Dialed
1
2
3
4
5
6
7
8
9
0
Caller ID Data Sent
715-386-8861, Viking Electron
Number withheld, Viking Electron
Number unavailable, Viking Electron
715-386-8861, name withheld
715-386-8861, name unavailable
Number and name withheld
Number and name unavailable
No data sent
No data sent
No data sent
D. Caller ID
Multi-message caller ID data is sent after the first
ring. The information sent is keyed off of the second
to last digit dialed (see the chart to the right).
E. 911 Mode (DIP switch 5 ON, DIP switch 6 OFF)
The DLE-300 features a 911 mode for classroom training, etc. In this mode, the DLE-300 will only allow calls to ring
that have dialed 911. Any other number dialed will receive a busy signal. While in 911 mode, “911 Emergency” will be
sent as the caller ID data whenever 911 is dialed.
F. Audio Jack (DIP switch 8 ON)
A 3.5mm (1/8”) audio jack is provided for an audio connection to the simulated lines. This is ideal for recording voice
prompts on voice mail systems, recording, or amplifying the voice path. This connection is bi-directional so audio may
be uploaded or downloaded. Note: Keep DIP switch 8 OFF when the AUDIO jack is not required for the best standard
operation.
Example: 555-1234