Viking FAXJ-100 Parts list manual

Call Screener (DVJ-500 Replacement)
CO Line
(CPC required
for hang up)
Viking Model DVA-500A
with DVA5F-NF Software
(special order from factory)
Phone
Viking Model FAXJ-1000
To program the DVA-500A:
1. Pull the power plug on the FAXJ-1000.
2. Call the CO line. When the DVA-500A answers,
dial "*845464" (two beeps).
3. Then dial "*#1#00" (two beeps).
4. Hang up.
5. Plug power back into the FAXJ-1000.
Operation:
On incoming calls, the DVA-500A answers and gives up to 1 minute of pre-
recorded information. If the caller does not hang up, the DVA-500A transfers the
caller to (starts ringing) the phone or KSU trunk input. On outbound calls, the
phone or KSU gets CO dial tone when it goes off hook.
To program the FAXJ-1000:
A. Manual Mode (DVA-500A answers on ring 1)
1. Set dip switch 1 and 3 ON, 2 OFF.
B. Caller ID Capture Mode (DVA-500A answers on ring 3)
1. Set dip switch 1 ON, switch 2 and 3 OFF.
2. Pick up the phone.
3. Dial "*845464" (two beeps). Ignore busy and reorder
tones, intercept messages.
4. Dial "*6" (two beeps).
5. Hang up.
2/18/10 DOD# 892

SingleLine“CallScreening”usingtheFAXJ‐1000andDVA‐500A
(withDVA5F‐NFsoftware)asasubstitutefortheDVJ‐500

1. ProgrammingtheDVA‐500AthroughtheFAXJ‐1000canbedonetwoways:
a. UnplugpowerfromtheFAXJ‐1000whileprogrammingtheDVA‐500AandreconnectpowertotheFAXJ‐
1000oncefinished.
b. IfthelengthoftherecordedmessageintheDVA‐500Ais15secondsorlonger,leavetheFAXJ‐1000
connectedtopower,callinandoncelisteningtotheDVA‐500Amessage,waitaminimumoften
seconds,thendial“*845464”.TheDVA‐500Awillprovidetwobeepsandyouhaveaccessedthe
programmodeoftheDVA‐500A.TheFAXJ‐1000willignorethe“*845464”,asitwillonlyaccept“*”plus
thesecuritycodewithinthefirsttensecondsafterthecallhasbeenanswered.
2. TheprogrammodeoftheFAXJ‐1000cannotbeaccessedbycallingin,listeningtotheDVA‐500Amessage,
waitingtobetransferredandansweredbythephone,thendialing“*845464”.TheFAXJ‐1000willnotaccept
the“*845464”onceacallhasbeentransferred.
3. IfCPCsignals(disconnectsupervision)arenotprovidedbytheCOlineANDthephoneisnotansweredafterthe
messagehasplayedANDthecallerhangsup,thecallwillnotbeautomaticallydroppedbyourequipment(when
theDVA‐500Aisprogrammedtotransferthecallafterthemessagewith“*#1#00”).This“abandoned”callwill
ringthephonefor5rings,thenrecallsbacktotheDVA‐500Amessageagain,thentransferredtothephonefor5
rings,thenrecallsbacktotheDVA‐500Aagainandkeepsrepeatingthiscycleuntilthecallisansweredbythe
phoneorpowerisremovedfromtheFAXJ‐1000briefly.
4. IfcallerIDdataisnotrequiredtothephone,usethe“manual”modeoftheFAXJ‐1000,withFAXJ‐1000dips1
and3onand2off.NootherprogrammingoftheFAXJ‐1000isrequired.IfcallerIDdatatothephoneis
required,usethe“automatic”modeoftheFAXJ‐1000,withFAXJ‐1000dip1on,2and3offandprogramthe
FAXJ‐1000with“*6”toactivatethe“fastcallprocessing”mode.
5. TheDVA‐500Aplaystherecordedmessage,thendialsthetouchtones“#1”(ifprogrammed)totransferthecall
tothephone.Thecallingpartywillhearthe“#1”touchtonesdialedbytheDVA‐500Abeforetheyare
transferred.
6. Onsometelephonecompanylines,therecanbeadelayofupto12secondsbeforeaCPCsignalisprovidedto
theDVA‐500Awhenthecallingpartyhangsup.OnphonelineswiththisdelaybeforeCPCisreceived,ifthe
callingpartydoesn’thangupuntiltheendofthemessagefromtheDVA‐500A,these“late”hangupcallscan
ringthroughtothephone,eventhoughthecallerisnolongerthere.Awayaroundthisistorecord10to12
secondsofsilenceattheendofthemessageintheDVA‐500A,toallowtimefortheCPCsignaltobereceived
beforethecallistransferred.Thissolvesthe“late”hangupproblembutcallersthatdonothangupwillbe
forcedtowaitthroughthis10to12secondsilencetimebeforetheircallistransferred.
7. TheFAXJ‐1000andDVA‐500Acombinationcanalsobesetupto“force”thecallertodialthe“#1”,inorderfor
thecalltobetransferredtothephone.TheDVA‐500Arecordedmessagemustthendirectthecallertodial“#1”
iftheywishtobetransferred.ThistypeofoperationcanbeusedinapplicationswhennoCPCisprovidedonthe
COlinesorwhenforcingthecallertoinitiatethetransferisdesired.Forthistypeofoperation,clearthetouch
tonesprogrammedinthe“#00”memorylocationoftheDVA‐500A(accesstheprogrammodeoftheDVA‐500A
anddial“#00”withnoprecedingdigits).Toallowadditionaltimeforthecallertodialthe“#1”transfer
command,youcanrecord5secondsofsilenceattheendoftherecordedmessageintheDVA‐500A.Ifthe
callerdoesnotdial“#1”atanypointduringthemessage,theDVA‐500Awillhangupthecall.CPCsignalsfrom
theCOline(orPBXextension)arenotrequiredinthisapplication.Ifthisistheonlytypeofoperationyou
desire,the“DVA5F‐NF”softwareisnotrequired.