Viking DCIH3604 User manual

F20469 (100907J )
Viking Use & Care Manual
Professional & Designer Hoods
Viking Rang Corporation
111 Front Str t
Gr nwood, Mississippi 38930 USA
[phone]
For product information
call 1-888-VIKING1 (845-4641),
or visit th Viking W b sit at
vikingrang .com

Warnings
3
Congratulations
Your purchas of a Viking hood att sts to th importanc you
plac upon th quality and p rformanc of th major
applianc s you us . With minimal car , as outlin d in this
guid , your n w hood is d sign d to provid you with y ars
of r liabl s rvic . Pl as tak a f w minut s to l arn about its
prop r and ffici nt us and car .
This guid will provid you with th information you n d to
b com familiar with your hood’s car and op ration.
Your compl t satisfaction is our ultimat goal. If you hav
any qu stions or comm nts about this product, pl as
contact th d al r from whom you purchas d it, or contact
our Consum r Support C nt r at 1-888-VIKING1.
W appr ciat your choosing a Viking Rang Corporation
product, and hop that you will again s l ct our products for
your oth r major applianc n ds.
For mor information about th compl t and growing
s l ction of Viking products, contact your d al r or visit us
onlin at vikingrang .com.
2
WARNING
To reduce the risk o ire, electric shock, or injury when using
your unit, observe the ollowing:
• Installation work and l ctrical wiring must b don by
qualifi d p rson(s) in accordanc with all applicabl cod s
and standards, including fir -rat d construction.
• Suffici nt air is n d d for prop r combustion and
xhausting of gas s through th flu (chimn y) of fu l
burning quipm nt to pr v nt back drafting. Follow th
h ating quipm nt manufactur r’s guid lin and saf ty
standards such as thos publish d by th National Fir
Prot ction Association (NFPA), and th Am rican Soci ty for
H ating, R frig ration and Air Conditioning Engin rs
(ASHRAE), and th local cod authoriti s.
• Wh n cutting or drilling into wall or c iling, do not damag
l ctrical wiring and oth r hidd n utiliti s.
• Duct d fans must always b v nt d to th outdoors.
•WARNING!: To r duc th risk of fir , us only m tal
ductwork.
•CAUTION!: To r duc risk of fir and to prop rly xhaust
air, b sur to duct air outsid . Do not v nt xhaust air into
spac s within walls or c ilings, or into attics, crawl spac s,
or garag s.
WARNING
To reduce the risk o ire, electric shock, or injury to persons,
observe the ollowing:
• Us this unit only in th mann r for which it is int nd d. If
you hav any qu stions, contact th manufactur r.
• B for s rvicing or cl aning unit, switch pow r off at s rvic
pan l and lock s rvic pan l to pr v nt pow r from b ing
switch d on accid ntally. Wh n th s rvic disconn cting
m ans cannot b lock d, s cur ly fast n a promin nt
warning d vic , such as a tag, to th s rvic pan l.

Warnings (cont.)
4
CAUTION
DO NOT place lammable material on warming shelves
when using heat lamps.
CAUTION
Unplug power cords rom control panel be ore cleaning or
servicing hood.
CAUTION
All brass special ordered parts are coated with an epoxy
coating. DO NOT use brass cleaners or abrasive cleansers
on the brass option parts.
Warnings (cont.)
WARNING
To reduce the risk o injury to persons in the event o a
rangetop grease ire, observe the ollowing: (Based on
“Kitchen Firesa ety Tips,” published by NFPA.)
1. SMOTHER FLAMES with a clos fitt d lid, cooki sh t, or
m tal tray, th n turn off th burn r. BE CAREFUL TO
PREVENT BURNS. If th flam s do not go out imm diat ly,
EVACUATE AND CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN. You may b burn d.
3. DO NOT USE WATER, including w t dishcloths or tow ls a
viol nt st am xplosion will r sult.
4. Us an xtinguish r ONLY if
• You know it is a Class ABC xtinguish r, and you
alr ady know how to op rat it.
• Th fir is small and contain d in th ar a wh r it
start d.
• Th fir d partm nt is b ing call d.
• You can fight th fir with your back to an xit.
CAUTION
Do not use a porcelain cleaner or rough abrasive cleaner.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR
INJURY TO PERSONS, RANGEHOODS MUST BE INSTALLED
WITH THE VENTILATORS THAT ARE SPECIFIED ON THEIR
CARTON INDICATING SUITABILITY WITH THIS MODEL.
OTHER VENTILATORS CANNOT BE SUBSTITUTED.
CAUTION
For general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
CAUTION
I the power to the hood is not disconnected during
cleaning, the heat sensor thermostat can cause the blower
to turn on.
WARNING
To reduce the risk o a rangetop grease ire:
• N v r l av surfac units unatt nd d at high s ttings. Boil-
ov rs caus smoking and gr asy spillov rs that may ignit .
H at oils slowly on low or m dium s ttings.
• Always turn hood ON wh n cooking at high h at or wh n
cooking flaming foods.
• Cl an v ntilating fans fr qu ntly. Gr as should not b
allow d to accumulat on fan or filt rs.
• Us prop r pan siz . Always us cookwar appropriat for
th siz of th cooking ar a.
5

7
Getting Started
B for Using Hood
Although th hood is cl an d upon compl tion of th
manufacturing proc ss, you will probably n d to cl an your
hood again aft r installation. Wip th surfac of th hood
with a good hous hold cl an r appli d with a soft cloth, or
stainl ss st l polish, d p nding on th finish of your hood.
This will l av a prot ctiv finish on th hood.
Heat Sensor Thermostat (Designer Hoods Only)
Your hood is quipp d with a h at s nsor th rmostat. Th
th rmostat will turn on or sp d up th blow r if it s ns s
xc ssiv h at abov th cooking surfac . Wh n th s nsor
activat s, th l tt rs “HOT” will app ar on th display. If th
blow r is OFF - th s nsor turns th blow r on to HIGH
sp d. If th blow r is on at a low r sp d s tting - th
s nsor turns th blow r up to HIGH sp d. Wh n th
t mp ratur l v l drops to normal, th blow r will r turn to
its original s tting and th display will b cl ar d.
F atur s
CAUTION
I the power to the hood is not disconnected during cleaning,
the heat sensor thermostat can cause the blower to turn on.
Tabl of Cont nts
Getting Started
B for Using Hood ________________________________ 7
F atur s ___________________________________________ 7
H at S nsor Th rmostat _______________________ 7
Product Controls/Operation
S ttings and Functions ____________________________ 8
Prof ssional Hood Op ration __________________ 8
D sign r Hood Op ration _____________________ 9
DCH Mod l Op ration _________________________ 10
Using Outdoor Hood __________________________ 10
Product Care
Cl aning and Maint nanc ________________________ 11
Baffl Filt rs ___________________________________ 11
M sh Filt rs ___________________________________ 13
Charcoal Filt rs ________________________________ 13
Hood Canopy _________________________________ 14
Enam l Finish __________________________________ 14
Stainl ss St l Finish ___________________________ 14
Brass Parts _____________________________________ 15
Ductl ss V nting Chamb r _____________________ 15
Light Bulbs ____________________________________ 15
S rvic Information ________________________________ 16
Prof ssional Hood Warranty _______________________ 17
D sign r Hood Warranty __________________________18
Getting Started
6

Product Controls/Operation
9
Designer Hood Operation
Always turn on your hood b for you b gin cooking to
stablish airflow in th kitch n. Also l t th blow r run for a
f w minut s to cl ar th air aft r you turn off your cooking
applianc . This will h lp k p th kitch n air cl an r.
Light knob—Push onc to turn lights on. Push again to turn
lights off. Rotat clockwis to incr as light int nsity and
count rclockwis to d cr as light int nsity. Light s tting will
stay th sam wh n turn d on or off.
Fan knob—Push onc to turn blow r on. Push again to turn
blow r off. Rotat clockwis to incr as blow r sp d and
count rclockwis to d cr as blow r sp d.
Digital display—R mains blank whil tim r/d lay functions
ar not in us . Displays d sir d s t tim which is s t by ith r
th s t button or d lay function button. Upon r aching 00:00,
th buzz r will sound and will continu to b p v ry 10
s conds up to 5 minut s.
Delay eature button—Pushing this button onc will automatically
s t th digital display to 10 minut s. Pushing again will go to 20
minut s and so forth, up to 30 minut s. Th blow r will activat and
th tim r will start counting down until 00:00 is r ach d. At this tim
th display will go blank and blow r will cut off.
Scroll up button—Chang s tim r display upward to 12 hours.
Scroll down button—Chang s tim r display downward to 00:00.
Set button—Pushing onc will activat display (00:00) and
allow you to nt r tim using th scroll up or scroll down
buttons. Th blow r cannot b activat d using th s t button.
Only th tim r will b activat d. Upon r aching 00:00, th
buzz r will sound and will continu to b p v ry 10 s conds
up to 5 minut s.
Light control Digital display Fan control
LLiigghhttFFaann
TTiimmeerr
Set button Delay feature button
Push On/OffPush On/OffPush On/OffPush On/Off
SetSet DelayDelay
Scroll down button Scroll up button
00:00
S ttings and Functions
Product Controls/Operation
8
S ttings and Functions
Pro essional Hood Operation
Always turn on your hood b for you b gin cooking to
stablish airflow in th kitch n. Also, l t th blow r run for a
f w minut s to cl ar th air aft r you turn off your cooking
applianc . This will h lp k p th kitch n air cl an r.
ON/OFF switch—Starts and stops th blow r. Wh n turn d
on th blow r will op rat at th pr vious s tting of th
sp d control.
Blower speed knob—Turn th knob count rclockwis to
d cr as th blow r sp d and clockwis to incr as sp d.
Th typ of cooking you ar doing will dictat th sp d of
th blow r you us .
Light switch—Controls th 50-watt halog n lights locat d in
th front of th hood.
Dimmer knob—Turn th knob clockwis to bright n th
halog n lights and count rclockwis to dim th lights.
Heat lamp switches—Turn th h at lamps on and off.
Each prof ssional wall hood will b quipp d with on or two
h at lamp outl ts. The 250-watt in rared bulbs are not
included and should be purchased locally.
LLIIGGHHTTSS
OONN
OOFFFF
OONN
OOFFFF
OONN
OOFFFF
FFAANNHHEEAATTLLAAMMPP
OONN
O
OFFF
F
(Pro wall hoods only)
Blower speed knob
Heat lampswitches
LOWLOW HIGHHIGHLOWLOW HIGHHIGH
Dimmer knob
Light switch
ON/OFF switch
CAUTION
DO NOT place lammable material on warming shelves when
using heat lamps.

11
Product Care
10
Product Controls/Operation
Any pi c of quipm nt works b tt r and lasts long r wh n
maintain d prop rly and k pt cl an. V ntilation quipm nt is
no xc ption. Your hood must b k pt cl an and maintain d
prop rly.
Cleaning Ba le Filters
As air pass s through a baffl filt r, gr as particl s coll ct
on th stainl ss st l U-shap d baffl chann ls and drip
down into th bottom of th filt r. Baffl filt rs ar
xtr m ly ffici nt wh n compar d to m sh filt rs. Th
pow r of th hood is incr as d as mor air pass s through
a baffl filt r than with m sh filt rs, which ar usually dirty.
Baffl filt rs ar almost univ rsally r quir d in comm rcial
installations du to th ir sup rior ability to captur gr as .
Th baffl filt rs should b xamin d p riodically to assur
that all surfac s and parts ar cl an. Th filt rs can b
wash d in a dishwash r or in a sink with hot, soapy wat r.
Simpl p riodic cl aning will nsur maximum filt r
ff ctiv n ss.
• Do not us caustic d t rg nt to cl an th filt rs. An
abrasiv or corrosiv cl an r may damag th finish.
• Do not tak th baffl filt rs apart to cl an th m. It is not
n c ssary and will void th filt r warranty.
CAUTION
Unplug power cords rom control panel be ore cleaning or
servicing hood.
Cl aning and Maint nanc
S ttings and Functions
DCH Model Operation
Always turn on your hood b for you b gin cooking to
stablish airflow in th kitch n. Also l t th blow r run for a
f w minut s to cl ar th air aft r you turn off your cooking
applianc . This will h lp k p th kitch n air cl an r.
ON/OFF switch—Starts and stops th blow r. Wh n turn d
on th blow r will op rat at th pr vious s tting of th
sp d control.
Blower speed knob—Turn count rclockwis to d cr as th
blow r sp d and clockwis to incr as th sp d. Th typ
of cooking you ar doing will dictat th sp d of th blow r
you us .
Light switch—Controls th 50-watt halog n lights locat d in
th front of th hood.
Dimmer knob—Turn th knob clockwis to bright n th lights
and count rclockwis to dim.
LIGHTS FAN
PUSH ON/OFF PUSH ON/OFF
HIGHLOW HIGHLOW
Light switch
ON/OFF switch
Dimmer knob Blower speed knob
Using Outdoor Hood (Approved Models Only)
•Outdoor-approved hood models should be installed in a
covered yet non-enclosed area. Th y should also b
prot ct d from natural l m nts (such as rain) as much as
possibl .
• Always turn th outdoor hood on to th “HIGH” position
b for lighting th grill.
• K p th grill canopy clos d as much as possibl wh n
cooking so smok is xhaust d from th back of th grill.
This allows for optimum p rformanc of th hood.
• During br zy conditions, outdoor hoods may not p rform
w ll.

13
Product Care
12
Product Care
Cl aning and Maint nanc
Cleaning Mesh Filters
As air pass s through th filt r, gr as particl s coll ct on th stainl ss
st l scr n insid th filt r. Th filt rs should b xamin d p riodically
to assur that all surfac s and parts ar cl an. This unit is quipp d with
an alarm. Onc th unit has b n in op ration for 48 hours, th l tt rs “FILT”
will app ar on th display. Th filt rs can th n b wash d in a dishwash r or
in a sink with hot, soapy wat r. Simpl p riodic cl aning will nsur maximum
ff ctiv n ss. Do not us caustic d t rg nt to cl an th filt rs. An abrasiv or
corrosiv cl an r may damag th finish. Do not tak th filt rs apart to cl an
th m. It is not n c ssary and will void th filt r warranty. Onc th filt rs hav
b n cl an d and plac d back in th hood, th display is canc l d by
holding th scroll up (+) and th scroll down (-) buttons for 5 s conds.
Maintaining Charcoal Filter (Recirculating Hoods Only)
R plac th charcoal filt rs v ry 6 months to 1 y ar d p nding on th
amount and typ of cooking you do.
To r plac , r mov th baffl /charcoal filt r
ass mbly and slid th charcoal filt r out of th
chann l and r plac with a n w on . Do not put
th charcoal filt rs in th dishwash r.
R plac m nt filt rs ar availabl through your local
Viking Rang d al r, or you can call th Viking
Onlin Stor at 1-877-834-8222 or visit
vikingrang .com
CAUTION
For general ventilating use only. DO NOT use to exhaust hazardous
or explosive materials and vapors.
3
2
1
1
3
2
1
2
Slid filt r front ov r front lip. Push filt r
r ar up, th n slid back ov r r ar lip.
Slid filt r front ov r front lip. Push filt r
r ar up, th n slid back ov r r ar lip.
Cl aning and Maint nanc
3
2
1
1
3
2
1
2
3
2
1
3
Slid filt r forward off of r ar lip. Low r
filt r r ar, th n slid filt r front out.
Slid spac r forward off of r ar lip. Low r
spac r r ar, th n slid spac r front out.
Slid filt r forward off of r ar lip. Low r
filt r r ar, th n slid filt r front out.
Grease trough
(18” H. hoods only)
Wh n cl aning filt rs in 18”H. hoods,
always r mov th gr as trough and cl an
by soaking in a sink with hot soapy wat r.

15
Product Care
14
Product Care
Cleaning Brass Parts
All brass body parts should b wip d r gularly with hot soapy
wat r. Wh n hot soapy wat r will not do th job, us v ry
day hous hold cl an rs that ar not abrasiv .
Cleaning Ductless Venting Chamber
(Pro essional Hoods Only)
1. R mov th middl v nt by g ntly raising up and pulling
out.
2. Us th sam cl aning dir ctions as in “Cl aning th Hood
Canopy” s ction.
3. Aft r cl aning, r plac th middl v nt.
Replacing the Light Bulbs
When removing bulbs use an oven mitt to protect your hand
in case the bulb breaks.
Halogen Lights
1. Unscr w halog n bulb.
2. R plac th bulb with a 120 volt, 50-watt halog n bulb.
In rared Heat Lamp
1. Unscr w infrar d bulb from h at lamp sock t.
2. R plac th bulb with an R40, 120 volt, 250-watt infrar d
bulb.
Cl aning and Maint nanc
Cl aning and Maint nanc
Cleaning Hood Canopy
Finish s in nam l or stainl ss st l ar highly r sistant to
damag or discoloration du to gr as , st am, and h at—
provid d that r asonabl car is giv n to th quipm nt. Th
following sugg stions will h lp k p your hood looking n w.
1. Do not allow an xc ssiv accumulation of gr as . For b st
r sults, you should wip your hood cl an with a cloth dipp d
in warm, soapy wat r. DO NOT USE ABRASIVE CLEANSERS,
STEEL WOOL PADS, OR ABRASIVE CLOTHS. DO NOT us
cl ans rs that contain chlorid s; th chlorid s in th cl an r
could damag th stainl ss st l finish. If you n d to scrap
stainl ss st l to r mov ncrust d mat rials, first soak th
ar a with hot tow ls to loos n th mat rial, th n us a
wood n or nylon spatula or scrap r. DO NOT us a m tal
knif , spatula, or any oth r m tal tool to scrap stainl ss st l.
2. Ev ry 3 months giv your hood a thorough cl aning. On
paint d surfac s, us a n w coat of wax. A good wax
cl an r—availabl at ith r a groc ry or hardwar stor —
will do both jobs at onc . On stainl ss st l surfac s, us a
good stainl ss st l cl an r and polish.
Renewing Enamel Finish
If discoloration occurs, you should thoroughly polish th finish
on your hood to r n w its gloss and lust r and to r mov any
gr as r sidu which may hav a y llowing ff ct. Us any
good nam l polish, r frig rator polish, or automotiv polish.
Renewing Stainless Steel Finish
R gular cl aning is th b st way to assur that your stainl ss
st l finish stays bright and unscratch d. Us l mon oil or
stainl ss st l polish to coat and prot ct stainl ss st l.
CAUTION
All brass special ordered parts are coated with an epoxy
coating. DO NOT use brass cleaners or abrasive cleansers
on the brass option parts.
CAUTION
Do not use a porcelain cleaner or rough abrasive cleaner.
1
2
1
1
1
2
2

Product Care
17
Prof ssional Hood Warranty
ONE YEAR FULL WARRANTY
Built-in hoods/v ntilators and all of th ir compon nt parts, xc pt as d tail d b low*, ar warrant d to b fr
from d f ctiv mat rials or workmanship in normal hous hold us for a p riod of tw lv (12) months from th
dat of purchas . NOTE: Viking Rang v ntilator kits ar d sign d sp cifically for us with Viking Rang hoods.
Us of any non-Viking Rang v ntilator kits VOIDS th hood warranty. Viking Rang Corporation, warrantor,
agr s to r pair or r plac , at its option, any part which fails or is found to b d f ctiv during th warranty
p riod. Th Viking warranty do s not cov r any additional v ntilation products us d in conjunction with Viking
hoods or v ntilator kits. This includ s, but is not limit d to, such d vic s as boost r fans or in-lin blow rs. Any
malfunction caus d to Viking v ntilation products as a dir ct r sult of th us of such quipm nt is not cov r d
und r th Viking warranty.
*Glass (including light bulbs), paint d, and d corativ it ms ar warrant d to b fr from d f ctiv mat rials or
workmanship for a p riod of nin ty (90) days from th dat of original r tail purchas . ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Rang Corporation us s th most up-to-dat proc ss s and b st mat rials availabl to produc all color
finish s. How v r, slight color variation may b notic d b caus of th inh r nt diff r nc s in paint d parts and
porc lain parts as w ll as diff r nc s in kitch n lighting, product locations, and oth r factors.
FIVE YEAR LIMITED WARRANTY
Any hood blow r motor which fails du to d f ctiv mat rials or workmanship in normal hous hold us during
th s cond y ar through th fifth y ar from th dat of original r tail purchas will b r pair d or r plac d, fr of
charg for th part its lf, with th own r paying all oth r costs, including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY
This warranty appli s to applications wh r us of th product xt nds b yond normal r sid ntial us . Exampl s
ar , but not limit d to, b d and br akfasts, fir stations, privat clubs, church s, tc. This warranty xclud s all
comm rcial locations such as r staurants, food s rvic locations and institutional food s rvic locations.
LIFETIME LIMITED WARRANTY (Outdoor Models Only)
Any stainl ss st l part which rusts through du to d f ctiv mat rials or workmanship in normal us during th
s cond y ar through th us ful lif tim of th unit from dat of original r tail purchas will b r pair d or
r plac d fr of charg for th part its lf, with th own r paying all oth r costs including labor.
This warranty xt nds to th original purchas r of th product warrant d h r und r and to ach transf r own r
of th product during th t rm of warranty.
This warranty shall apply to products purchas d and locat d in th Unit d Stat s and Canada. Products must b
purchas d in th country wh r s rvic is r qu st d. Warranty labor shall b p rform d by an authoriz d Viking
Rang Corporation s rvic ag ncy or r pr s ntativ . Warranty shall not apply to damag r sulting from abus ,
accid nt, natural disast r, loss of l ctrical pow r to th product by anyon oth r than an authoriz d Viking
Rang Corporation s rvic ag ncy or r pr s ntativ . This warranty do s not apply to comm rcial usag .
Warrantor is not r sponsibl for cons qu ntial or incid ntal damag wh th r arising out of br ach of warranty,
br ach of contract, or oth rwis . Som jurisdictions do not allow th xclusion or limitation of incid ntal or
cons qu ntial damag s, so th abov limitation or xclusion may not apply to you.
Own r shall b r sponsibl for prop r installation, providing normal car and maint nanc , providing proof of
purchas upon r qu st, and making th applianc r asonably acc ssibl for s rvic . If th product or on of its
compon nt parts contains a d f ct or malfunction during th warranty p riod, aft r a r asonabl numb r of
att mpts by th warrantor to r m dy th d f cts or malfunctions, th own r is ntitl d to ith r a r fund or
r plac m nt of th product or its compon nt part or parts. R plac m nt of a compon nt part includ s its fr
installation. Warrantor’s liability on any claim of any kind, with r sp ct to th goods or s rvic s cov r d
h r und r, shall in no cas xc d th pric of th goods or s rvic or part th r of which giv s ris to th claim.
WARRANTY SERVICE: Und r th t rms of this warranty, s rvic must b p rform d by a factory authoriz d
Viking Rang Corporation s rvic ag nt or r pr s ntativ . S rvic will b provid d during normal busin ss
hours, and labor p rform d at ov rtim or pr mium rat s shall not b cov r d by this warranty. To obtain
warranty s rvic , contact th d al r from whom th product was purchas d, an authoriz d Viking Rang
Corporation s rvic ag ncy, or Viking Rang Corporation. Provid mod l and s rvic numb r and dat of
original purchas . For th nam of your n ar st authoriz d Viking Rang Corporation s rvic ag ncy, call th
d al r from whom th product was purchas d or Viking Rang Corporation. IMPORTANT: R tain proof of
original purchas to stablish warranty p riod.
Th r turn of th Own r R gistration Card is not a condition of warranty cov rag . You, how v r, should r turn th Own r
R gistration Card so that Viking Rang Corporation can contact you should any qu stion of saf ty aris which could aff ct you.
Any impli d warranti s of m rchantability and fitn ss applicabl to th abov d scrib d hood or v ntilator
motors ar limit d in duration to th p riod of cov rag of th applicabl xpr ss writt n limit d warranti s s t
forth abov . Som jurisdictions do not allow limitations on how long an impli d warranty lasts, so th abov
limitation may not apply to you. This warranty giv s you sp cific l gal rights, and you may also hav oth r rights
which may vary from jurisdiction to jurisdiction.
VIKING RANGE CORPORATION
111 Front Str t • Gr nwood, Mississippi 38930 USA • [phone]
Product Care
16
S rvic Information
If your hood should fail to op rat , ch ck to s if th circuit br ak r is
op n, or if a fus is blown.
If s rvic is r quir d
1. Call your d al r or authoriz d s rvic ag ncy. You can g t th nam of
th authoriz d s rvic ag ncy from th d al r or distributor in your ar a.
2. Hav th following information r adily availabl .
a. Mod l numb r
b. S rial numb r
c. Dat purchas d
d. Nam of d al r from whom purchas d.
3. Cl arly d scrib th probl m you’r having.
If you ar unabl to obtain th nam of an authoriz d s rvic ag ncy, or if
you continu to hav s rvic probl ms, contact Viking Pr f rr d S rvic at
[phone] or writ to
VIKING PREFERRED SERVICE
111 Front Str t
Gr nwood, Mississippi 38930 USA
Record the in ormation indicated below. You will need it i service is
ever required. Th mod l and s rial numb r for your hood is locat d
b hind th baffl filt r on th l ft sid pan l in th low r right corn r.
Mod l numb r S rial numb r
Dat of purchas Dat install d
D al r’s nam
Addr ss
If s rvic r quir s installation of parts, us only authoriz d parts to nsur
prot ction und r th warranty.
THIS MANUAL SHOULD REMAIN WITH THE HOOD FOR FUTURE
REFERENCE.

19
18
D sign r Hood Warranty
ONE YEAR FULL WARRANTY
Built-in hoods/v ntilators and all of th ir compon nt parts, xc pt as d tail d b low*, ar warrant d to b fr
from d f ctiv mat rials or workmanship in normal hous hold us for a p riod of tw lv (12) months from th
dat of purchas . NOTE: Viking Rang v ntilator kits ar d sign d sp cifically for us with Viking Rang hoods.
Us of any non-Viking Rang v ntilator kits VOIDS th hood warranty. Viking Rang Corporation, warrantor,
agr s to r pair or r plac , at its option, any part which fails or is found to b d f ctiv during th warranty
p riod.
*Glass (including light bulbs), paint d, and d corativ it ms ar warrant d to b fr from d f ctiv mat rials or
workmanship for a p riod of nin ty (90) days from th dat of original r tail purchas . ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE.
Viking Rang Corporation us s th most up-to-dat proc ss s and b st mat rials availabl to produc all color
finish s. How v r, slight color variation may b notic d b caus of th inh r nt diff r nc s in paint d parts and
porc lain parts as w ll as diff r nc s in kitch n lighting, product locations, and oth r factors.
FIVE YEAR LIMITED WARRANTY
Any hood blow r motor which fails du to d f ctiv mat rials or workmanship in normal hous hold us during
th s cond y ar through th fifth y ar from th dat of original r tail purchas will b r pair d or r plac d, fr of
charg for th part its lf, with th own r paying all oth r costs, including labor.
This warranty xt nds to th original purchas r of th product warrant d h r und r and to ach transf r own r
of th product during th t rm of warranty.
This warranty shall apply to products purchas d and locat d in th Unit d Stat s and Canada. Products must b
purchas d in th country wh r s rvic is r qu st d. Warranty labor shall b p rform d by an authoriz d Viking
Rang Corporation s rvic ag ncy or r pr s ntativ . Warranty shall not apply to damag r sulting from abus ,
accid nt, natural disast r, loss of l ctrical pow r to th product by anyon oth r than an authoriz d Viking
Rang Corporation s rvic ag ncy or r pr s ntativ . This warranty do s not apply to comm rcial usag .
Warrantor is not r sponsibl for cons qu ntial or incid ntal damag wh th r arising out of br ach of warranty,
br ach of contract, or oth rwis . Som jurisdictions do not allow th xclusion or limitation of incid ntal or
cons qu ntial damag s, so th abov limitation or xclusion may not apply to you.
Own r shall b r sponsibl for prop r installation, providing normal car and maint nanc , providing proof of
purchas upon r qu st, and making th applianc r asonably acc ssibl for s rvic . If th product or on of its
compon nt parts contains a d f ct or malfunction during th warranty p riod, aft r a r asonabl numb r of
att mpts by th warrantor to r m dy th d f cts or malfunctions, th own r is ntitl d to ith r a r fund or
r plac m nt of th product or its compon nt part or parts. R plac m nt of a compon nt part includ s its fr
installation. Warrantor’s liability on any claim of any kind, with r sp ct to th goods or s rvic s cov r d h r und r,
shall in no cas xc d th pric of th goods or s rvic or part th r of which giv s ris to th claim.
WARRANTY SERVICE: Und r th t rms of this warranty, s rvic must b p rform d by a factory authoriz d
Viking Rang Corporation s rvic ag nt or r pr s ntativ . S rvic will b provid d during normal busin ss hours,
and labor p rform d at ov rtim or pr mium rat s shall not b cov r d by this warranty. To obtain warranty
s rvic , contact th d al r from whom th product was purchas d, an authoriz d Viking Rang Corporation
s rvic ag ncy, or Viking Rang Corporation. Provid mod l and s rvic numb r and dat of original purchas .
For th nam of your n ar st authoriz d Viking Rang Corporation s rvic ag ncy, call th d al r from whom th
product was purchas d or Viking Rang Corporation. IMPORTANT: R tain proof of original purchas to stablish
warranty p riod.
Th r turn of th Own r R gistration Card is not a condition of warranty cov rag . You, how v r, should r turn
th Own r R gistration Card so that Viking Rang Corporation can contact you should any qu stion of saf ty
aris which could aff ct you.
Any impli d warranti s of m rchantability and fitn ss applicabl to th abov d scrib d hood or v ntilator
motors ar limit d in duration to th p riod of cov rag of th applicabl xpr ss writt n limit d warranti s s t
forth abov . Som jurisdictions do not allow limitations on how long an impli d warranty lasts, so th abov
limitation may not apply to you. This warranty giv s you sp cific l gal rights, and you may also hav oth r rights
which may vary from jurisdiction to jurisdiction.
VIKING RANGE CORPORATION
111 Front Str t • Gr nwood, Mississippi 38930 USA • [phone]
Product Care