Viotek SUW49DA2 User manual

SUW49DA2
CURVED GAMING MONITOR
USER MANUAL
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Table of Contents
Section 1: Safety Precautions................................................................4
Section 2: Box Contents.........................................................................5
Section 3: Product Overview .................................................................6
3.1 – Monitor Buttons .........................................................................6
3.2 – Monitor Ports.............................................................................6
Section 4: Remote Control .....................................................................7
Section 5: Stand Installation..................................................................8
Section 6: Wall Mounting........................................................................9
Section 7: Basic Operation ....................................................................10
Section 8: Indicator Light .......................................................................10
Section 9: OSD ........................................................................................11
9.1 – OSD Menu Functions ................................................................12
Section 10: Display Mode and Gameplus Switching...........................14
Section 11: Troubleshooting ..................................................................14
11.1 – General Problems ....................................................................14
11.2 – PBP (Picture by Picture) Resolution Information.....................15
Section 12: Information ..........................................................................16
12.1 – Specications ..........................................................................16
12.2 – Resolution Compatibility for HDMI/DP....................................16
Section 13: Cleaning ...............................................................................17
Section 14: Three-Year Limited Hardware Warranty ...........................17

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Section 1: Safety Precautions
Read and observe the following warnings and information below.
1. Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or
lightly damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp
cloth, wait for your monitor to completely dry before plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking these
openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources, e.g., portable, heaters or heating vents,
as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any
part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from
falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or
modication etc. not performed by an authorized technician can result in damage to the
monitor and/or possible exposure to high voltage electricity which may lead to serious
injury or death.
VIOTEK shall not be held responsible for injury or damage of products or persons due to
failure to adhere to the aforementioned precautions or any others noted hereafter.
The terms HDMI and HDMI High-Denition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.

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Section 2: Box Contents
Monitor x 1
Stand Stem x 1
(with Attached Bracket) Stand Base x 1
Remote Control x 1
Power Cable x 1
NO. 1 Screws x 4
DP Cables x 2 Screwdriver x 1 User Manual x 1
NO. 2 Screws x 4
(for Mounting)
17mm
35mm
15 mm
• The NO. 1 Extra screws may be included as backup.
• The NO. 2 Screws come in two sizes: 35mm x 2 and 17mm x 2.

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Section 3: Product Overview
3.1 – Monitor Buttons
6 Audio Output:Insert the audio cable for output of audio signals.
7 DP Connectors:Insert one end of the DP cable into the computer’s DP output and con-
nect the other end to the monitor’s DP port.
8 HDMI Connectors: Insert one end of the HDMI cable into the computer’s HDMI output
and connect the other end to the monitor’s HDMI port.
9 USB 2.0 Connector: For charging or rmware updates only.
10 Power Connector: Insert the power cable to supply power to the monitor.
1 M Menu Button: Press to display the OSD menu or enter sub-menus.
2 Down Button: Press to move down in the menus.
3 Up Button: Press to move up in the menus.
4 E Exit Button:Press to exit.
5 Power Button: Press to turn the monitor on/off.
The E button can also be used to switch between “HDMI 4K” and “HDMI 5K”
when connecting via HDMI; however, this function is not available when using the
DisplayPort to connect.
3.2 – Monitor Ports
2 3 4 51
6 7 8 9 10

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Section 4: Remote Control
: Press to turn the monitor on or off.
: Press to switch between HDMI or DP input.
: Press to enter the OSD menu or press to conrm.
: After entering the OSD settings menu, press any of the
arrow buttons to move within the menu.
After entering the navigation menu, press to enter the
LED effects console.
Press directly to switch ECO modes.
: Press to turn HDR on or off.
: Press to exit the OSD menu or return to the previous menu.
: Press to turn Gameplus mode on or off.
: Press to increase volume.
: Press to decrease volume.
• Avoid pressing two remote buttons simultaneously as this may
cause malfunctions.
• Avoid using the remote in areas with extreme temperature
uctuations.
• If the remote will not be used for extended periods of time, remove the battery.
• The remote control’s range is approximately 16.4-23 feet. Use it within this range.
• Use 3V lithium battery (CR2032 or equivalent).
• Remember: small batteries are easily swallowed by young children. Keep batteries away
from children. Call 911 if you believe a battery was ingested.

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Section 5: Stand Installation
Keep the foam underneath the monitor before attaching the stand.
1. Open the package and take out the monitor with foam still attached. Gently place it top-
down on a desktop or table. And remove the upper foam.
2. Take out the two main parts of the stand. Then use the included screwdriver and the NO.1
screws to fasten base to the stem.
3. Align the stand stem’s bracket with the opening on the back of the monitor and carefully
insert bracket. The pieces should click into place.
4. Before removing the stand, remove the port cover from the back of monitor. Switch the
button down to remove the monitor from the bracket.
Button
To avoid damage, do not touch the screen when moving the monitor.

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Section 6: Wall Mounting
This monitor ONLY includes screws which may be used when attaching the monitor
to a mount. No mount or mounting accessory is included.
1. Open the package, take out the product with foam still attached, and gently place it on a
desktop or table. Remove the extra parts and the foam covering the monitor. If the monitor
was already attached to the stand, remove the stand.
2. Remove the original screws x 4 ( 1) from the opening in the back of the monitor. Follow
the directions received with your mount, stand, or accessory and install the monitor on the
wall or xture as desired. Remember to use the included NO. 2 screws when attaching
anything to the back of the monitor. Refer to the image ( 2) for correct screw placement.
1
Original Screws x 4
Use the 35mm
NO.2 Screws x 2
Use the 17mm
NO. 2 Screws x 2
2
- Use only the NO. 2 Screws (35 mm x 2 pcs, 17mm x 2 pcs) provided with this
type of installation.
- Do not discard the original screws as these may be needed for future use.
3. Follow the directions received with your mount, stand, or accessory and install the monitor
on the wall or xture as desired.
Mount
(Not included)

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Section 7: Basic Operation
1. Insert one end of the DP cable into your PC’s graphics card. An HDMI cable may also be
used. HDMI cable not included.
2. Connect the other end of the cable to the corresponding connector on your monitor.
Audio Output
DP Connectors USB Port
HDMI Connectors Power Connector
3. Connect the power cable to your monitor then connect the other end to your power
source. It is recommended that you use a surge protector with adequate voltage if a wall
outlet cannot be reached directly.
4. Locate the power button on the monitor and press it to turn the monitor on.
VIOTEK Adaptive Sync
Adaptive sync eliminates image tearing, stuttering and ghosting by adjusting of a monitor’s
vertical refresh rate to the frame rate of the graphics card. It is compatible with GPUs that
use AMD® FreeSync™ or NVIDIA® G-Sync™. The feature is off on VIOTEK monitors by
default and must be manually enabled in the monitor’s OSD (see Section 9: OSD). To use
this feature, the connecting device must be compatible with adaptive sync (FreeSync and/or
G-Sync); have the latest graphic drivers; and be connected to the monitor using a DisplayPort
(DP) cable.
If you use HDMI to connect, you must use the HDMI 2.0 port to be able to use FreeSync.
Section 8: Indicator Light
Indicator light
Solid blue light indicates power is on and the monitor is operating normally. Flashing blue light
indicates no video source, no horizontal or vertical signal has been detected or power is low.
Please ensure your computer is on and all video cables are fully inserted and/or connected.

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Section 9: OSD
The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings and
appears on screen after turning on the monitor and pressing the Mbutton.
When using the monitor for the rst time, settings will automatically adjust to optimal
settings according to your computer’s conguration.
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press M ( ) to enter the OSD screen.
Input Source
Brightness/Contrast
Color Setting
Picture Quality Setting
Display
Audio
Multi-Window
OSD
Other
HDMI1
Resolution：5120x1440@60Hz SDR
Input Source
Brightness/Contrast
Color Setting
Picture Quality Setting
Display
Audio
Multi-Window
OSD
Other
Window2:
InputSource：
Resolution：
Window1：
InputSource：HDMI1
Resolution：5120 x 1440@60Hz
Window ：3
InputSource：
Resolution：
Window4:
InputSource：
Resolution：
DP1
DP2
HDMI1
HDMI2
3. Press (eco) or ( ) to browse functions.
- Highlight the desired function and then press Mto enter the sub-menu.
- Press (eco) or ( ) to browse sub-menus then press Mto highlight the desired
function.
- Press (eco) or ( ) to highlight an option and then press M to conrm the settings and
exit the current screen.
4. Press E( ) to exit the current screen.

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9.1 – OSD Menu Functions
Main Menu Sub-Menu Options Description
Input Source HDMI 1;
HDMI 2;
NONE Switch to HDMI signal input
DP 1, DP 2 NONE Switch to DP signal input
Brightness/
Contrast
Brightness 0~100 Adjust display brightness
Blacklevel 0~100 Adjust display black level
Contrast 0~100 Adjust display contrast
DCR On Turn on DCR function
Off Turn off DCR function
Color Setting Gamma 1.8 Set Gamma add-in
2.0
2.2
2.4
2.6
Picture Mode Standard, ECO,
Movie, Game,
FPS, RTS
Set visual mode according to activity
Color
Temperature
Warm, Cool, User Select color temperature
Low Blue Light 0~100 Set blue light ltering level
Hue 0~100 Adjust hue levels
Saturation 0~100 Adjust saturation levels
Picture
Quality
Setting
Sharpness 0~100 Set display sharpness
Response Time Off, High, Middle,
Low
Adjust response time
Noise
Reduction
Off, High, Middle,
Low
Reduce the interference of image noise
caused by signal source interference
Dynamic
Luminous
Control
On, Off Compensate for gray scale display
screen and strengthen the expression of
gray scale
Display Aspect Ratio Wide Screen, 4:3,
1:1, Auto
Select on-screen aspect ratio
HDMIEDID
SwitchMode
HDMI 4K
HDMI 5K
Switch between HDMI 4K / HDMI 5K
Audio Mute On, Off Turn mute mode on/off
Volume 0-100 Adjust audio volume
Audio Source AutoSource,
HDMI1, HDMI2,
DP1, DP2
Select audio signal input via HDMI or DP

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Main Menu Sub-Menu Options Description
Multi-Window Multi-Window Off, PBP 2Win,
PBP 4Win
Select PBP modes according to the
number of input signals etc.
Sub Win2 Input DP 1, DP 2, HDMI
1, HDMI 2
Select according to input signal for PBP
mode
Sub Win 3 Input DP 1, DP 2, HDMI
1, HDMI 2
Select according to input signal for PBP
mode
Sub Win 4 Input DP 1, DP 2, HDMI
1, HDMI 2
Select according to input signal for PBP
mode
Swap NONE Swap the two channel signal source of
only the PBP 2 screens function
OSD Language English, 简体中文，
한국어，Русский,
Español, 日本語,
Français
Set OSD language
OSD
H-Position
0-100 Adjust the OSD’s horizontal position
OSD V-Position 0-100 Adjust the OSD’s vertical position
OSD
Transparency
0-100 Set the OSD’s overall transparency
OSD Time Out 5-100 Set how long the OSD remains open
after non-use
OSD Rotation Normal, 90, 180,
270
When the user ips the display, this
function can also ip the OSD to achieve
the best display angle
Other DP Version DP1.1, DP1.2,
DP1.4
Display DP 1.1 or DP 1.2 version
Adaptive - Sync On, Off Turn the Adaptive Sync function on/off
HDR On, Off; Auto
Detect
Turn the HDR mode on/off
USB Update
FW
None Update FW via USB
Reset None Reset monitor congurations

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Section 10: Display Mode and Gameplus Switching
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press ( ) to switch Gameplus modes. According to the needs of your game, choose
the corresponding game icon. These game icons are primarily designed to optimize your
aim during shooting games, though they can be used for other scenarios.
3. Press (eco) button to switch ECO modes. These modes (Standard, ECO, Movie, Game,
FPS, and RTS) can be used to optimize settings according to your activity. Standard mode
is suitable for most activities.
Standard
4. Press E ( ) button to switch HDMI 4K or HDMI 5K resolution under HDMI signals input.
HDMI 4K
HDMI 5K
Section 11: Troubleshooting
11.1 – General Problems
The screen is blank
• Press the power button to turn the monitor on.
• Conrm the brightness and contrast settings are set normally.
• Check if the indicator light is ashing. If so, there is no signal from your video source.
• If your source is a notebook or laptop, make sure it’s powered on and set to mirror or
extension mode.
The image is out of focus
• Make sure the video cable is inserted properly at both ends.
The screen is flashing
• Try an alternative power source. Insufcient power can cause this issue.
• Make sure devices such as non-shielded speakers, uorescent lighting, AC transformers,
table fans, etc., a safe distance away from your screen to avoid magnetic disturbances.

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The color bleeds or visual effects appear unusual.
• If your screen is all red or blue, or any colors disappear, check to see that the cable is
properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 120Hz.
• Reconnect and ensure your video cable is secure.
The indicator light does not work
• Check if the power is on.
• Make sure the power cable is properly connected to the monitor and power source.
Cannot plug and play.
• Check PC requirements to make sure it is compatible with the monitor.
• Check graphics card requirements to make sure it is compatible with the monitor.
Dim image
• Adjust the brightness and contrast ratio.
Image jitter/moire pattern
• Nearby electric equipment may be interfering with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
• Check if the monitor power is on.
• Check if the graphics card is installed properly.
• Make sure the power cable is properly connected to the monitor and power source.
Image position is not centered/the size is not right
• Please adjust Clock or Auto settings.
Color difference (colors are not optimized)
• Adjust RGB color settings or reset color temperature.
11.2 – PBP (Picture by Picture) Resolution Information
While using this feature and in order to obtain an optimal viewing experience, it is
recommended to set both panels to the same resolution.
It is recommended
to set the rst
panel to 1280 x
1440 @ 60Hz
resolution.
It is recommended
to set the rst
panel to 1280 x
1440 @ 60Hz
resolution.
It is recommended
to set the rst
panel to 1280 x
1440 @ 60Hz
resolution.
It is recommended
to set the rst
panel to 1280 x
1440 @ 60Hz
resolution.
1 2 3 4
At this resolution, image tearing and other visual artifacts should be minimized.

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Section 12: Information
12.1 – Specications
Item Detail
Model Number SUW49DA2
Screen Size 49’’
Curvature 1800R
Viewing Angle H178° / V178°
Panel Type VA
Aspect Ratio 32:9
Resolution 5120x1440
Backlight E-LED
Typical Brightness 400cd/m2( Typ), 3 50c d/m2(Min)
Default Color Temperature 6500K
Contrast Ratio 3000:1
Active Display Size (HxV) 1191.936mm (H) x 335.232mm (V)
Dot/Pixel Pitch 0.2328 x 0.2328mm
Color Support 16.7 M
Color Gamut sRGB 99%, NTSC 100%, DCI-P3 95%, Adobe RGB 95%
HDR HDR 400
Response Time GTG 6ms
Refresh Rate 120Hz
Ports HDMI 2.0 x2, DP 1.4 x2, Audio Output x1, USB 2.0 x 1
Power AC 100-240V~, 50/60hZ, 2.0A
Speaker 8Ω/3W
Consumption Max: 105W, Typical: 70W, Standby ≤ 0.5W
OSD Language English, 简体中文，한국어，Русский, Español, 日本語, Français
Environmental Temperature
& Humidity
Operating temperature: 32ºF to 95ºF
Storage temperature: -4ºF to 140ºF
Operating relative humidity: RH 10% to 90% (non-
condensation)
Tilt Adjust Forward 5° ±1°,Backward 15° ±1°
Height Adjust Yes
Swivel Adjust No
Pivot Adjust Yes
Wall Mounting 75mm x 75mm
Dimension (With Stand) 47.2 x 18.3 x 9.5 in（1198.5 x 466 x 240.2 mm）
Weight (Net/Gross Weight) 24.3 lb./32.6 lb.
12.2 – Resolution Compatibility for HDMI/DP
The below requirements are the minimum for your SUW49C monitor. These requirements are
recommended in order to properly use all of the monitor’s features and ensure high-quality
picture.

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Minimum Requirements
Operating System: Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) or
higher
Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or higher
Graphics Card: NVIDIA® GeForce® GTX 950 or AMD Radeon™ R9 380 or higher
Memory: 6 GB RAM
All trademarks and registered trade names are the property of their respective owners.
Section 13: Cleaning
The monitor needs cleaning. Take the following steps when cleaning. Do not
press the monitor display with hands or other objects; otherwise, there is a risk of
damaging the screen.
1. Power off the monitor and PC.
2. Disconnect the power cord from the product.
Do not touch any cords or cables wet hands. Electric shock may result.
3. Use a dry, non-abrasive cloth to gently remove dust and debris.
4. Lightly wet another soft cloth in water. Ring the cloth out well. Gently wipe the
exterior of the product.
Never use alcohol, solvent, surfactant or ammonia-based cleaning solutions. Do
not spray water or detergent directly on the product.
5. Connect the power cord to the product when cleaning is nished.
6. Power on the product and PC.
Section 14: Three-Year Limited Hardware Warranty
Your VIOTEK®SUW49DA2 Curved Gaming Monitor (“Product”) includes a Three-Year Limited
Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and
workmanship under normal use. This Warranty is limited to residents of the United States and
Canada only and is available only to original purchasers. This Warranty gives you specic legal
rights and you may also have other rights which vary from state to state. This Warranty starts
on the date of your purchase and lasts for three years (the “Warranty Period”). The Warranty
Period is not extended if the Product is repaired or replaced. We may change the availability
of this limited warranty at our discretion, but any changes will not be retroactive. Warranty
services are provided by Viotek Warranty Pro (“WP”). If a hardware defect arises and a valid
claim is received within the Warranty Period, at its option and to the extent permitted by law,
WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent
to new in performance and reliability; or (2) exchange the Product with a new product or a
refurbished one that is substantially equivalent to the original product. This Warranty is for one
replacement only of like-items and does not cover items out of production if the product is no

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longer made or stocked. This Warranty is not assignable or transferable. The original purchaser
may call WP’s toll-free number at 1-855-229-9472 for service requests. When a product or part
is exchanged, any replacement item becomes your property and the replaced item becomes
WP’s property. This warranty only covers technical hardware defectiveness during the warranty
period and under normal use conditions. WP does not warrant uninterrupted or error-free
operation of this Product. This Warranty does not cover any damage due to: (a) transportation;
(b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any
preventive maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; (h)
overclocking; or (i) external causes such as accidents, abuse, or other actions or events beyond
our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty.
Only WP or a party expressly authorized by WP should perform service on this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE
AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS
LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER
ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL
OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE
DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC RELATED INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
· Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modications to this equipment. Such modications could void the user’s authority to operate
the equipment.

COPYRIGHT © 2022 VIOTEK. ALL RIGHTS RESERVED.