Vivo DESK-V100EBY User manual

Electric Single Motor Desk Frame
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Instruction Manual
https://vivo-us.com/products/desk-v100eby
SKU: DESK-V100EBY/WY
[email protected]om www.vivo-us.com 309-278-5303
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If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a
qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may
cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual
and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect
assembly, or inappropriate use.
176lbs
(80kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
WARNING!
TOOLS NEEDED
Phillips
Screwdriver
PACKAGE CONTENTS
A (x1)
Leg
B x1)
Motorized Leg
C(x1)
Inner Crossbar
D(x1)
Le Crossbar
E(x1)
Right Crossbar
F(x2)
Side Bracket
G (x1)
Sync Rod
H x2)
Foot
I(x1)
AC Adapter
J(x1)
Control Panel
S-A (x18)
M6x11mm Screw
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
S-B (x5)
M8x12mm Screw
S-C x14)
M5x16mm Screw
T-A (x1)
2mm Allen Wrench
T-B (x1)
5mm Allen Wrench
Drill
K(x2)
Hook
L(x12)
Anti-Vibration Pad
M(x2)
Cable Clip
NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED

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ASSEMBLY STEPS
STEP 1
STEP 2
Assemble Right Crossbar (E) to Motorzied Leg (B) and Le Crossbar (D) to Leg (A) using M6x11mm
Screws (S-A) and 5mm Allen Wrench (T-B).
Secure Side Brackets (F) to Motorized Leg (B) and Leg (A) using M8x12mm Screws (S-B) and 5mm Allen
Wrench (T-B).
E
B
D
A
S-A
T-B
F
B
A
S-B
T-B

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STEP 3
STEP 4
Assemble Feet (H) to Motorized Leg (B) and Leg (A) using M6x11mm Screws (S-A) and 5mm Allen Wrench
(T-B).
Insert Inner Crossbar (C) into Le Crossbar (D) and Right Crossbar (E). Extend the frame to the desired
length and secure using M6x11mm Screws (S-A) and 5mm Allen Wrench (T-B).
H
BA
S-AS-A
T-B
C
E
D
S-A
T-B

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STEP 6
STEP 5
1
2
3
4
Loosen the nut on
Sync Rod (G).
Insert the hex sha on
Sync Rod (G) into Leg
(A) until it reaches the
notch.
While holding the hex
end of Sync Rod (G),
pull the larger rod out
until the connector
engages with Motorized
Leg (B). Tighten the set
screw on Sync Rod (G) using 2mm Allen
Wrench (T-A).
Retighten the knob
on Sync Rod (G).
Insert Anti-Vibration Pads (L) into the frame assembly. Install Hooks (K) by pinching sides and inserting
into small notch in Side Brackets (F).
G
A
B
T-AT-A
L
K
F

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STEP 8
STEP 7
Secure frame assembly and Control Panel (J) to the desktop with M5x16mm Screws (S-C) and a Phillips
screwdriver.
Connect cables from Motorized Leg (B) and AC Adapter (I) to Control Panel (J) as shown. Remove
adhesive backing from Cable Clips (M) and place them on the underside of the desktop to route cables.
JS-C
B
I
J
M

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CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.
Do not exceed desk
weight limit.
Keep area of vertical motion
free of obstacles.
Keep weight on desk balanced
for correct operation and
longer life of components.
Leave enough slack in
cables to allow for full
range of vertical motion.
Reset Mode
1. If the height of the desk is incorrect, press the down arrow for 5 seconds, "RES" will be displayed until
the desk moves to the fully lowered position and rebounds slightly.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest position.
Memory Mode
To store a certain height in the controller’s memory, press and hold the 1 button for 5 seconds. "H1" will
be displayed, indicating that the current height has been saved to the 1 button sucessfully. Repeat the
process using buttons 2,3, and 4.
TROUBLESHOOTING
Error Code Description/Resolution
Hot Over heating protection. Wait at least 18 minutes before operating.
E10
E20
E02
E32
E31
Sensorless alarm. Power o, check motor connections, and power back on.
Overload protection. If error occurs while going up, remove weight from desk and try
again. If error occus while going down, power o, remove weight, and power back on.
Rebound protection. Error occurs when desk is bumped or collides with an object. Check
the desk surrounding and remove any objects in the desks path. Follow reset procedure.
Over volatage alarm. Error occurs when voltage is higher than required. Power o and
check cable connections.
Under voltage alarm. Error occurs when voltage is lower than required. Power o and
check cable connections.

LAST UPDATED: 02/06/2023
REV1V
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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