VOGELS TriMotor VFWE 552 RC User manual

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VFWE 552 RC - TriMotor™ troubleshooting
Troubleshooting, in case of a problem:
• Check if support is leveled.
• Check all power cable connections.
• Check if the infrared signal is unobstructed.
• Make sure to install IR before inserting power cable.
• Check the remote control battery.
• Check if a cable behind the TV is blocking the movement of the VFWE 552 RC.
• Make sure spring is adjusted to screen type.
• If unexpected movement occurs check if demo mode is turned off.
• Reset the VFWE 552 RC by disconnecting the power connector, wait 10 seconds and reconnect.
• Manually push the support against the wall and reset home placement with remote.
Remote control functions:
SetUp: When TriMotor is moved to wall press for 5 sec.
LED button: Lights up when a key is pressed. Also
used for extra functions (button combinations)
Swivel limit left: see picture 2
Swivel limit right: see picture 2
Tilt up. (in combination with LED button: move screen
forward from wall)
Tilt down. (in combination with LED button: move
screen back to wall)
Swivel right. (when pushed in combination with LED
button: stops demo movement)
Swivel right. (when pushed in combination with LED
button: starts demo movement)
Home button: move the TriMotor back to the wall
Memory 1: when the TriMotor is in a position you want
to save in memory press for 5 seconds. (when pressed
shortly TriMotor moves to Memory position 1)
Memory 2: when the TriMotor is in a position you want
to save in memory press for 5 seconds. (when pressed
shortly TriMotor moves to Memory position 2)

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Set-up:
Follow instructions with initial set-up. In case of troubles during use
initiate a new set-up as illustrated here.
1.
a.First install infrared receiver and then insert power plug.
b.Move the TriMotor to the wall. (by hand or by pressing
the ‘LED’ button and ‘down’ button simultaneously)
c.Press set-up button for 5 sec. (wait till light flickering
changes)
2. Set Swivel limit (see picture 2)
Set swivel limit on the TriMotor
Moving the TriMotor:

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# Problem Possible causes Solution Instruction
The infrared signal
from the remote
control does not reach
the TriMotor
Make sure the IR
receiver is in the right
place
Use the tape on the back of
the receiver and place it on a
location where signal can be
reached
The TriMotor is without
power Check the power cable to ensure it is properly connected to a working power socket
IR receiver is not
installed properly Reinstall IR receiver Make sure the power plug is out of the power socket, insert
IR receiver. Insert power cable
in the power socket and Insert
power cable in the TriMotor
1 No (or poor)
response from the
TriMotor to a
command from the
remote control
A/V or power cables
between the back of
the TV and the
TriMotor are hindering
the movement of the
TriMotor, causing the
TriMotor to stop
Reroute the cables (use tie wraps or a cable sleeve to
bundle cables together). Make sure there is sufficient
slack (extra length) in the cables to allow the TriMotor
to make a complete movement
2 The TriMotor does
not tilt Spring tension is not adjusted to screen
weight
Adjust the springs
left and right at the
front of the TriMotor
Check the weight of the
screen and follow instructions
as illustrated in the ‘spring
tension adjustment table’
3 The TriMotor moves
spontaneously The demo mode is activated. This results
in a TriMotor
movement left-front-
right (paused with 80
sec.)
Disable the demo
mode Push ‘LED’ button and ‘right’ button simultaneously
4 The side of the TV
screen bumps into
the wall when
turned to the
maximum angle
The swivel limit is not
set properly Limit the maximum turning angle Turn the screen to the maximum desired angle (the
angle just before the TV
bumps into the wall) and set
swivel limit first left than right
(see picture nr. 2)
5 The TV does not go
back far enough to
come completely
parallel to the wall
The TriMotor is out of
its calibration Complete a new set- up Move TriMotor to the wall (by hand or by pressing the ‘LED’
button and ‘down’ button
simultaneously) and initialize a
new set-up by pressing the
setup button
6 Spring tension coil
is loose When screws were released, tension rods
were pulled out
Reset tension on the
spring Put in the tension rods and return coil (move downwards)
to numbered (1,2,3 or 4)
position . Put back screws

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