
Part 2350022-1 10/05/23© 2023 The Vollrath Company L.L.C.
CLEANING & MAINTENANCE
WARNING
Sharp Blade Hazard.
To avoid injury, handle with caution.
NOTICE:Food acids dull and corrode blades over time. Cleaning
immediately after use prolongs unit life and appearance.
NOTICE:Alkaline cleaners (e.g. dishwasher detergent) cause
damage and corrosion. Handwashing is required.
NOTICE:Use only non-abrasive cloths and cleansers.
Disassembly
1. Slide Pusher Head Assembly o Guide Rods.
2. Loosen the two captive (not removable) thumbscrews.
3. Separate the Pusher Block from the Pusher Head.
4. Raise the bumpers approximately 2" (5.0 cm).
5. Loosen thumbscrew and carefully remove Blade Assembly by
pressing up on the bottom/dull side of the blade holder.
Cleaning
6. For best results, spray unsharpened side of blades with hot, clean
water; if needed, carefully remove food with a nylon brush.
7. Wash other parts in soapy water, rinse well, and air dry.
Reassembly
8. Slide the Blade Assembly onto the base; tighten thumbscrew to
push Blade Assembly securely against the other side.
9. Lubricate Guide Rods with mineral oil or Petro Gel.
NOTICE:Cooking oil becomes sticky and could cause damage.
10. Slide bumpers onto rods; reattach Pusher Head to Pusher Block.
11. Install Pusher Head Assembly. Wall-Mount units: Remove Locking
Pin. Lift Handle; slide Pusher Head onto rods. Push Locking Pin
into hole, through Handle Assembly and Pusher Head.
Preventative Maintenance
1. Clean unit after every use.
2. Use for intended purposes only.
3. Check blades often and change if dull, nicked, or damaged.
Replacing Blade Assembly
WARNING
Sharp Blade Hazard.
To avoid injury, handle with caution.
1. Wash new blades with warm, soapy water, then rinse thoroughly.
2. Follow steps 1–5 under Disassembly; discard the old blades.
3. Insert the tab on the blade holder into the groove in the base,
then lower so it is flush; tighten the Thumbscrew.
4. Slide Bumpers down rods to Base Assembly. Place, then slowly
lower Pusher Head Assembly on rods to check blade alignment.
5. Lubricate Guide Rods per previous Reassembly section.
TROUBLESHOOTING
Problem Potential Cause Course of Action
Blade(s) broke. Blades were dull.
Replace Blade
Assembly and
Pusher Block if
damaged.
Pusher Head does
not slide easily.
Guide Rods are not
properly lubricated.
Clean and lubricate
the Guide Rods
per the Cleaning
section.
Food is damaged
when cutting.
Blades are broken,
bent, nicked, or dull.
Replace Blade
Assembly.
Food cannot be
pushed through.
Blades are
misaligned or Blade
Assembly and
Pusher Head do not
match.
Confirm the Pusher
Block is for the
same size and
type of cut as the
Blade Assembly
and that it glides
smoothly through
when cutting. Install
correct Pusher
Block if it does not.
If Pusher Block is
correct, tighten
Thumbscrew and
ensure blades are
against frame.
SERVICE AND REPAIR
Serviceable parts are available on vollrathfoodservice.com.
To avoid serious injury or damage, never attempt to repair the
unit or replace a damaged power cord yourself. Do not send
units directly to The Vollrath Company LLC. Please contact
Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready
with item number, model number (if applicable), serial number,
and proof of purchase showing date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH
CO. L.L.C.
This warranty does not apply to products purchased for
personal, family or household use; The Vollrath Company LLC
does not oer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it
manufactures or distributes against defects in materials and
workmanship as specifically described in our full warranty
statement. In all cases, the warranty runs from the date of the
end user’s original purchase date found on the receipt. Any
damages from improper use, abuse, modification, or damage
resulting from improper packaging during return shipment for
warranty repair will not be covered under warranty.
For complete warranty information, product registration, and
new product announcements, visit vollrathfoodservice.com.
Mexico
Vollrath de Mexico S. de R.L.
de C.V. Periferico Sur No.
7980 Edificio 2-C Col. Santa
Maria Tequepexpan 45601
Tlaquepaque, Jalisco | Mexico
Tel: +52-33-3133-6767
Tel: +52-33-3133-6769
Fax: +52-33-3133-6768
China
Vollrath (Shanghai) Trading Limited
Rm 906, Building A
Hongwell Plaza
1308 Lianhua Road
Minhang District
Shanghai, 201102
Tel. 86-21-50589580
United States
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin 53081-3201 USA
Main Tel: 800-319-9549 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
vollrathfoodservice.com
Spain
Vollrath Pujadas Sau.
Ctra De Castanyet, 132
PO Box 121
17430 Santa Coloma De Farners
Girona
Spain
Tel: +34972843201