VTEL Galaxy Operator's manual

Face to Face Communications.SM
Galaxy
Installation and Configuration
Guide 2.2

Installation and Configuration Guide
ii
VTEL, Galaxy, Vtouch, Face to Face Exchange, and Face to Face Communications are trademarks of VTEL Corporation. All
other brand names and product names are trademarks or registered trademarks of their respective companies.
VTEL was issued the following patents by the U.S. Patent Office: Patent 5,657,246 titled, “Method and apparatus of a video-
conference user interface” and Patent 5,825,754 title, “Filter and process for reducing noise in audio signals.”
© 2002 by VTEL Corporation. All rights reserved. No part of this document may be reproduced in any form, including trans-
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FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his or her own expense.
Notice to Canadian Users
The digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicable aux appareils numériques
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Canada.
Austel Notice: For Use in Australia
This equipment can be connected to a telecommunications service only by an Austel-permitted terminal adapter.
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Agreement are reserved by VTEL and/or its third party licensors.
Document Edition Part Number Date
First 907-1253-EN2.2 Rev A January 2002

iii
GalaxyTM
LIMITED WARRANTY
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Tel.: [phone]
Fax: [phone]
www.vtel.com

Installation and Configuration Guide
iv

Contents v
GalaxyTM
Table of Contents
Chapter 1. Before You Begin 1.1
HowtoGetHelp .............................................1.1
AdditionalResources ..........................................1.1
Safety ......................................................1.1
SelectingaSite ...............................................1.1
RoomLocation .....................................1.2
RoomSize .........................................1.2
AudioQuality ......................................1.2
VideoQuality.......................................1.2
SystemLocationRequirements..........................1.2
Chapter 2. Installing Cabinets 2.1
CheckingYourShipment .......................................2.1
Overview ...................................................2.1
InstallingthePrimaryCabinet ...................................2.2
Installing the Secondary Cabinet . . . ..............................2.3
Connecting the Second Cabinet (tube frame only) . . .........2.4
Chapter 3. Installing Monitors 3.1
AddingtheMonitor ..................................3.1
TighteningScrews ...................................3.3
Chapter 4. Adding Peripherals 4.1
Monitors ...................................................4.1
SingleMonitor ......................................4.1
DualMonitors ......................................4.1
RemoteControl(s) ...................................4.1
VGAMonitor(Optional) ..............................4.2
Audio ......................................................4.2
Camera(s)...................................................4.2
SonyTMD30/D31PTZCameras ........................4.2
SmartTrakCameras ..................................4.5
Microphones ................................................4.7
AttachingtotheSingle-BoardExpansionChassis(SBEX) .....4.7
WirelessKeyboard ............................................4.8
Batteries ...........................................4.8
Connecting the IR Receiver ............................4.8
WiredKeyboard/Mouse ........................................4.8
AccessoryCarts ..............................................4.9
DocumentCameraCart(Optional) ......................4.9
MultimediaCart(Optional) ............................4.9
VCR(Optional) ..............................................4.9

Galaxy User Guide
Contents
vi
Installing the VCR in the Multimedia Cart (Tube Frame Only) . 4.9
DocumentStand(Optional)....................................4.11
InstallingtheDocumentCameraontheMultimediaCart ....4.11
AssemblingWithouttheMultimediaCart ................4.11
Phone Add . . ...............................................4.11
Tablet(Optional)............................................4.11
Secondary Cabinet Power Cord .................................4.12
Chapter 5. Connecting Network Cables 5.1
Color-CodedNetworkCablesandNetworkPortLabels ...............5.1
DDMNetworkAdapterTAConnections ..........................5.2
DDMTerminalAdapterPowerConnection................5.3
Quad BRI Network Adapter TA Connections .......................5.3
Connecting BRI Lines to the Quad BRI Network Adapter .....5.3
ATM Connections ............................................5.4
VC-NICCard ......................................5.4
GalaxyATMSoftware ................................5.5
MVIP Connector Cable ...............................5.5
AdditionalATMNetworkComponentsRequired ...........5.5
Connecting the Galaxy System to the V-Switch .............5.6
ATM Terminal Adapter Power Connection ................5.6
Verifying Connectivity to the V-Switch . . . ................5.6
PRI Connections .............................................5.7
T1/PRI ............................................5.7
E1/PRI ............................................5.7
Chapter 6. Attaching Cable Extrusions (Tube Frame Cabinets Only) 6.1
SingleMonitorSystem .........................................6.1
Extrusions .........................................6.1
FabricPanels .......................................6.1
DualMonitorSystem..........................................6.2
FrontExtrusions ....................................6.2
CenterExtrusions ...................................6.2
BackExtrusions .....................................6.3
DualFabricPanels ...................................6.3
CableStorage................................................6.4
Chapter 7. Completing Setup 7.1
CheckingPowerSettings(InternationalSystemsOnly) ................7.1
TurningtheSystemOn ........................................7.1
SystemPower.......................................7.1
PC ...............................................7.1
Camera(s) .........................................7.2
Monitors ..........................................7.2
FinalFurnitureChanges........................................7.2

Contents vii
GalaxyTM
Chapter 8. Software Configuration 8.1
WirelessKeyboard ............................................8.1
FunctionKeys.......................................8.2
Expert Screens ...............................................8.2
SystemOption ......................................8.3
InstalledOptions ....................................8.4
Cameras ...........................................8.4
Network...........................................8.5
Monitors ..........................................8.9
Language .........................................8.10
InputDevices ......................................8.10
UserData .........................................8.10
IMUX............................................8.12
Dialing ...........................................8.12
Encryption ........................................8.13
Reconfiguration .............................................8.13
Password .........................................8.13
Chapter 9. Advanced Features 9.1
SystemConfiguration..........................................9.1
Preferences .........................................9.2
Loopback Call ......................................9.2
Quit ..............................................9.2
SystemMonitor ..............................................9.3
Chapter 10. System Interconnect Diagrams A.1
BasicSystemInterconnectDiagram ...............................A.1
Mid-Range Enhancement Package Interconnect Diagram ..............A.2
High-End Enhancement Package Interconnect Diagram ................A.3
MiscellaneousDiagrams........................................A.4
Multicamera Connections .............................A.4
PowerDistributions-Domestic .........................A.5
PowerDistributions-International ......................A.6

Galaxy User Guide
Contents
viii

1.1
GalaxyTM
Chapter 1
Before You Begin
This Guide offers step-by-step instructions on unpacking and setting up your system, as well as instructions for
configuring the VTOUCHTM software. Read all of this manual before installing and turning on your new system.
How to Get Help
You can find detailed information about the features and functionality of your Galaxy system in three locations:
Galaxy User Guide Provides videoconferencing basics and instructs how to use the VTOUCH
software with your conferencing tools; namely, the wireless keyboard,
electronic tablet and Smart RCU.
Context-sensitive Help Provides help information for the VTOUCH software. You can access the
system’s context-sensitive help by pressing the F1 key on the wireless or wired
keyboard. Or, right-click the mouse or the tablet’s electronic pen to access the
Help option from the VTouch Pop-up menu.
Online Help Provides detailed information about VTOUCH software and peripheral software
components. Point your browser to www.vtel.com/support.
Additional Resources
Visit the VTEL website for more information about your Galaxy system: www.vtel.com/support.
Technical support is available through your authorized VTEL reseller.
Safety
To ensure personal safety, proper functioning of the Galaxy system, and that you do not void the warranty, read
the following carefully:
•Do not spill liquid on VTEL components or drop objects into ventilation slots and openings. Water and
foreign objects can damage components and create hazardous operating conditions.
•Only qualified personnel should repair or service VTEL equipment.
•Do not use VTEL products near water or in wet or damp locations.
•To prevent overheating, do not block ventilation slots or openings or put VTEL equipment in separate
enclosures unless proper ventilation is provided.
•Use only the appropriate power supplies and cables. Failure to do so voids the warranty, can damage
components, and creates hazardous operating conditions.
Selecting a Site
This section describes how to select the most appropriate location for your Galaxy system.
Do not connect any power cords before or during the
installation procedure until directed to do so.

Installation and Configuration Guide
Chapter 1. Before You Begin
1.2
Room Location
When choosing the system location, avoid the following conditions:
•Areasofhightrafficandnoise
•Rooms with many windows
•General work areas
Doorways, columns, or other distracting elements should not be within the camera view.
Room Size
The room in which the system is located should be large enough so that:
•The viewing distance is appropriate for the monitor size.
•Participants can move around freely.
•Windows are not within the camera view or are covered.
•All the participants can be included in the camera range.
Audio Quality
These suggestions may enhance the audio quality in the room where the system is installed:
•Carpet the floor.
•Cover windows with curtains.
•Position microphones away from sources of noise.
•Place microphones at least five feet apart.
Video Quality
To enhance visual quality, cover windows or select a room without windows in order to decrease glare. Keep the
room well-lit to avoid dark areas in the camera view.
The decor of the room should be unobtrusive. For example:
•Use a light, neutral color on the walls.
•Do not use fine patterns, weaves, or woodgrain in the background.
•Do not place distracting objects in the field of view.
•Use light, nonreflective table tops.
System Location Requirements
When selecting a location for the system, keep these requirements in mind:
•The system must be located near a network connection and a grounded, three-pronged power outlet. For
the United States and Canada, this means a NEMA 5-15R outlet for 115-volt AC or a NEMA 6-15R
outlet for 230-volt AC. For other regions, this means a grounded three-pronged power outlet approved
by the electrical code of the region.
•The area around the system must be clean and dust-free.
•The area must be well ventilated and away from sources of heat, including direct sunlight.
•The system must not be near sources of vibration or physical shock.
•The system must be isolated from strong electromagnetic fields produced by electrical devices (such as
air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security
devices).

2.1
GalaxyTM
Chapter 2
Installing Cabinets
This chapter describes furniture and equipment installation. It also shows how to connect a secondary cabinet.
Checking Your Shipment
Before you begin setting up your Galaxy system, please verify that all of your packages and their contents are
present. Depending on which model and options you ordered, you may not have some of the optional items
mentioned in this chapter.
Overview
An assembled single-monitor system in tube frame furniture (Figure 2-1).
Figure 2-1 Galaxy Single Monitor System in Tube Frame Furniture
Single monitor
system in Galaxy tube
frame furniture.

Installation and Configuration Guide
Chapter 2. Installing Cabinets
2.2
An assembled single-monitor system in Galaxy M3 furniture (Figure 2-2).
Figure 2-2 Galaxy Single-Monitor System in M3 Furniture
Installing the Primary Cabinet
Prepare the system for installation in the room where it will be located.
You will need an assistant to help you install the tube frame
furniture.
1. After you have removed all boxes from shipping containers, carefully roll the furniture onto the floor
using the enclosed ramp and place it in an open area for assembly.
The PC and most of the system cabling were factory installed. It is
recommended pre-installed components not be removed or
altered.
2. Locate the cabinet keys inside the peripherals box and unlock the front cabinet doors, if necessary. The
rear cabinet door (Galaxy tube frame furniture only) is shipped separately and may be attached at the
end of the installation.
Single monitor system
in Galaxy M3 furniture.

Installing the Secondary Cabinet 2.3
GalaxyTM
An assembled dual-monitor system in tube frame furniture (Figure 2-3).
Figure 2-3 Assembled Dual Monitor System in Tubular Furniture
An assembled dual-monitor system in Galaxy M3 furniture (Figure 2-4).
Figure 2-4 Assembled Dual Monitor System in M3 Furniture
Installing the Secondary Cabinet
Prepare the system for installation in the room where it will be located.
You will need an assistant to help you install the furniture and
equipment.
1. After you have removed all boxes from the shipping containers, carefully roll the furniture onto the floor
using the enclosed ramp and place it in an open area for assembly.
The PC and most of the system cabling were factory installed. It is
recommended pre-installed components not be removed or altered.
2. Locate the cabinet keys inside the peripherals box and unlock the front cabinet doors, if necessary. The
rear cabinet door (Galaxy tube frame furniture only) is shipped separately and may be attached at the
end of installation.
Dual monitor system in Galaxy
tube frame furniture.
Dual monitor system in Galaxy M3
furniture.

Installation and Configuration Guide
2.4
Connecting the Second Cabinet (tube frame only)
Dual-monitor systems are shipped from the factory as two separate carts:
•Primary cabinet (with PC unit)
•Secondary cabinet (with Y-shaped front left caster)
The dual cabinets join in three places:
•Front casters
•Rear crossbar
•Front screw
Front Casters
Assembly is as follows:
1. Place the two carts side by side on a flat surface with the primary system to the left of the secondary
system (Figure 2-5):
Figure 2-5 Primary and Secondary Cabinets Side by Side
2. Remove the cable extrusions from the front right leg of the primary system.
Sketch or write down their placement, as you must re-attach them later.
In order to attach the two cabinets, the front right caster must be
removed from the primary cabinet.
War nin g :Due to tip hazard - If applicable, monitor should be removed
from primary cabinet before attempting to join the cabinets.
secondary cabinet
primary cabinet
computer
Y-shaped caster

Installing the Secondary Cabinet 2.5
GalaxyTM
3. Locate the jack stand in the peripherals box and place it under the front right leg of the primary system
(Figure 2-6).
Figure 2-6 Jack Stand in the Peripherals Box
4. Remove the two screws securing the front right caster arm to the primary cabinet. Have your assistant
steady the furniture before removing the arm.
An Allen wrench is included in the Joiner Kit to assist in the removal of these screws.
5. Connect the secondary frame to the primary frame by sliding the Y-shaped caster over the primary leg.
6. Loosely replace the screws that were removed in step five.
Do not fully tighten the screws at this time.
7. Remove the jack stand.
Rear Crossbar
1. Remove the outer C-shaped gray cable extrusions from the rear inside legs of the primary and secondary
furniture.
Sketch or write down their placement, as you must re-attach them later.
The larger H-shaped extrusions can remain in place.
secondary
cabinet
primary cabinet
original caster from primary cabinet
(removed)
jack stand
Y-shaped caster

Installation and Configuration Guide
Chapter 2. Installing Cabinets
2.6
2. Remove the short metal crossbar from the Joiner Kit in the peripherals box and place it between the two
systems (Figure 2-7).
Figure 2-7 Metal Crossbar Between Primary and Secondary Cabinets
3. Carefully align the bar with the holes in the legs and loosely secure it with two of the 3-inch screws
included in the Joiner Kit.
Do not fully tighten screws at this time.
Front Screw
1. Locate the remaining 3-inch screw in the Joiner Kit.
2. Thread the 3-inch screw into the left side of the opening on the center tube between the two systems
(Figure 2-8).
Do not fully tighten the screw at this time.
Figure 2-8 Three-Inch Screw Between the Two Systems
metal crossbar
primary cabinet
(rear view)
secondary cabinet
(rear view)
3” screw
3” screw
Dual monitor system
(monitors will be added later).
Tube on p ri m ar y
cabinet.
3” screw

Installing the Secondary Cabinet 2.7
GalaxyTM
The two pieces of furniture are now joined. You will tighten the screws later in Chapter Three after
placing the monitors on the furniture.

Installation and Configuration Guide
Chapter 2. Installing Cabinets
2.8

3.1
GalaxyTM
Chapter 3
Installing Monitors
This chapter describes how to install a monitor on your VTEL cabinets.
Adding the Monitor
In order to secure the monitor to the furniture, VTEL has provided special mounting brackets. Donotattemptto
use the monitor without these brackets installed.
Add the monitor as follows:
1. Place the large, flat monitor bracket on top of the cabinet.
2. Index the front four holes of the bracket with those in the cabinet top.
3. Secure the bracket to the surface using the four screws provided with the Bracket Kit (Figure 3-1).
Figure 3-1 Monitor Bracket
4. Unpack the monitor and place it on top of the cabinet.
Do not attempt to lift the monitor by yourself. It is very heavy.

Installation and Configuration Guide
Chapter 3. Installing Monitors
3.2
5. Slide the front edge of the monitor under the lip of the front bracket (Figure 3-2). Make sure the front of
the monitor is secure.
Figure 3-2 Sliding the Monitor under the Lip of the Front Bracket
6. Insert the tongue of the rear bracket into its respective hole/slot in the back of the monitor.
7. Rotate the bracket downward (Sony Monitor - model KV32S42 only) until it rests flat on the monitor
platform (Figure 3-3).
Figure 3-3 Rotating the Sony KV32S42 Monitor Bracket Downward
monitor (side view)