Avaya Scopia XT Series User manual

User Guide for Avaya Video Collaboration
Solution for IP Office
Version 8.3
For Avaya IP Office 8.1
March 2014

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User Guide for Avaya Video Collaboration Solution for IP
Office Version 8.3, March 13, 2014
http://support.avaya.com
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Table of Contents
Chapter 1: About the XT Series
About the Built-In MCU .....................................................................................................................................5
Chapter 2: Getting Started
Initial Workflow for XT Series Users .................................................................................................................7
Connecting a Computer to the XT Series .........................................................................................................8
Controlling the XT Series ..................................................................................................................................9
Accessing the XT Series Local Menu .................................................................................................10
About the XT Remote Control Unit .....................................................................................................11
Pairing an XT Remote Control Unit .......................................................................................... 13
Accessing XT Series Web Interface ...................................................................................................14
Configuring Basic Settings with the Quick Setup Wizard ...............................................................................15
Setting the System Name and Language ...........................................................................................16
Adjusting the Image Position ..............................................................................................................17
Configuring Basic Network Settings ...................................................................................................18
Configuring Basic Gatekeeper Settings ............................................................................................. 19
Tips for Participating in a Videoconference ....................................................................................................21
Chapter 3: Starting a New Call
Starting a Meeting ...........................................................................................................................................22
Finding, Changing or Deleting Contacts .........................................................................................................26
Chapter 4: Participating in Meetings
Joining a Meeting from the XT Series Calendar ............................................................................................ 30
Moving the PTZ Camera's Position ................................................................................................................31
Adjusting the Default Volume Settings ...........................................................................................................33
Connecting a Computer to the XT Series .......................................................................................................34
Sharing Computer Content .............................................................................................................................36
Changing Your Own Video Layout .................................................................................................................37
Blocking your own Audio and Video ...............................................................................................................39
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Blocking All Incoming Calls (DND) .................................................................................................................41
Chapter 5: Recording Meetings
Chapter 6: Moderating Meetings
Moderating a Videoconference .......................................................................................................................46
Changing the Video Layout for all Participants ..............................................................................................49
Chapter 7: Configuring Advanced User Settings
Setting Call Answering Preferences ...............................................................................................................51
Activating the Screen Saver ...........................................................................................................................52
Setting Recording Preferences .......................................................................................................................53
Setting PIN Codes for the XT Series ..............................................................................................................54
Confirming Call Disconnections ......................................................................................................................55
Chapter 8: Troubleshooting the Avaya Scopia®XT Series
Viewing System Information for Customer Support .......................................................................................57
Resolving Monitor Display Problems ..............................................................................................................58
Resolving Problems Viewing Computer Content ........................................................................................... 60
Resolving XT Remote Control Unit Problems ................................................................................................61
Restoring Default User Settings .....................................................................................................................61
Resolving Video or Audio Disruptions ............................................................................................................62
Glossary of Terms for Scopia®Solution
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Chapter 1 | About the XT Series
The Avaya Scopia®XT Series incorporates state-of-the-art video technology for high definition (HD) conferencing.
You can locally host videoconferences with the built-in MCU. The XT Series seamlessly works with a wide variety of
endpoints, including H.323, SIP, Scopia®Desktop Clients, Scopia®Mobile devices, and ISDN endpoints (via
Scopia®100 Gateway).
You can use the XT Series as an MCU only, or as an endpoint by connecting a monitor, camera, and microphone.
This section provides an overview of the general features and capabilities available in the XT Series:
•The XT Series is a dedicated videoconferencing endpoint which can also host its own videoconferences with its
built-in MCU, without requiring an external MCU.
•Excellent video quality, with resolutions of 720p, and up to 1080p at an unprecedented 60 frames per second
(fps), depending on the license.
•Support for dual HD video streams, allowing PC presentations to be shared alongside video from the camera in
resolutions of up to 1080p at 60fps, depending on the license.
•Seamlessly share data and presentations with third-party endpoints.
•DVD-quality audio with up to 48 kHz sampling rate audio encoding capability. The sampling rate is a measure
of the accuracy of the audio when it is digitized. The XT Series endpoints are shipped with different
microphones depending on the model. You can add dedicated Microphone Pods or additional analog
microphones if required.
•High quality video and audio even with limited bandwidth or poor network conditions, by using two compression
methods:
–H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H.264 codec
standard to dramatically increase error resiliency and video quality without the need for higher bandwidth.
–H.264 High Profile is a standard for compressing video by up to 25% over the H.264 Baseline Profile,
enabling high definition calls to be held over lower call speeds. It requires both sides of the transmission
(sending and receiving endpoints) to support this protocol.
–NetSense is a proprietary Scopia®Solution technology which optimizes the video quality according to the
available bandwidth to minimize packet loss. As the available bandwidth of a connection varies depending
on data traffic, NetSense's sophisticated algorithm dynamically scans the video stream, and then reduces
or improves the video resolution to maximize quality with the available bandwidth.
•Ability to record and playback videoconferences using a USB drive (may require license, depending on the
model).
•For an even better experience, Scopia®Control enables you to remotely control the XT Series features using
the intuitive touch interface of an Apple®iPad®(may require license, depending on the model).
•Secure point-to-point video calls and videoconferences, via encrypted connections or using TLS certificates.
You can have up to three remote encrypted participants in a videoconference.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more
information, consult your local reseller.
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About the Built-In MCU
You can use your Avaya Scopia®XT Series to join a videoconference hosted on the built-in MCU.
An MCU, or Multipoint Control Unit, connects several endpoints to a single videoconference. It manages
the audio mixing and creates the video layouts, adjusting the output to suit each endpoint's capabilities.
Avaya IP Office connects to the XT Series as a SIP server, allowing it to host videoconferences and add
Avaya endpoints to videoconferences.
Important:
If you do not register to IP Office, you cannot host videoconferences on the built-in MCU.
Figure 1: Hosting a videoconference on the XT Series
Your XT Series can host videoconferences on its built-in MCU, with up to nine (one local, eight remote)
participants. If you do not register to IP Office, you cannot host videoconferences on the built-in MCU.
The embedded MCU can mix standard definition and HD endpoints in the same meeting, without one
impacting on the other. The built-in MCU also supports both wide-screen (16:9) and standard formats
(4:3), incorporating them seamlessly into the video layout.
While generating the video layout, the built-in MCU must shrink each participant's image to fit the layout.
So while the composite video layout remains in HD, each participant's image within the layout can reach
a maximum resolution of 448p.
When using the XT Series as an MCU only, not participating locally, we recommend blocking the audio
and video input from this XT Series during the meeting.
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Chapter 2 | Getting Started
To get started with video calls and videoconferences, activate the product and use the quick setup wizard to
configure the basic settings of the unit. We recommend following the workflow described in Initial Workflow for XT
Series Users on page 7.
Navigation
•Initial Workflow for XT Series Users on page 7
•Connecting a Computer to the XT Series on page 8
•Controlling the XT Series on page 9
•Configuring Basic Settings with the Quick Setup Wizard on page 15
•Tips for Participating in a Videoconference on page 21
Initial Workflow for XT Series Users
About this task
To quickly get started with your XT Series, follow the steps in this workflow.
Before you begin
Your system administrator should install and activate your XT Series, which includes registering the
system to the IP Office Proxy/Registrar. For details, see the following documentation:
•Quick Setup Guide for Avaya Scopia®XT Series: Explains the simplest configuration necessary for
the system to work properly.
•Safety Instructions leaflet for Avaya Scopia®XT Series
•Deployment Guide for Avaya Scopia®XT Series
Your system administrator may have customized certain features described in this guide to suit the
environment of your company.
Procedure
1. Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
2. (Scopia®XT Executive only) Connect your computer to use the XT Series as your monitor,
as described in Connecting a Computer to the XT Series on page 8.
3. Configure the basic settings required to start using the XT Series, as described in Configuring
Basic Settings with the Quick Setup Wizard on page 15.
You can use the XT Remote Control Unit or Scopia®Control as well as the web interface to
control the XT Series (see Controlling the XT Series on page 9).
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4. Set up your phonebook to easily dial your contacts, as described in Finding, Changing or
Deleting Contacts on page 26.
5. You can now start video calls and meetings (see Starting a New Call on page 22).
6. If your endpoint has an embedded MCU (license required), you can also host
videoconferences, as described in Moderating Meetings on page 46.
7. Customize XT Series settings to best fit your needs, as described in Configuring Advanced
User Settings on page 51.
Connecting a Computer to the XT Series
About this task
Connect a computer to share a presentation or other content during a call. You connect the video
separately from the audio. The computer video is routed to the DVI port on the XT Codec Unit, while the
audio is routed to the audio-in port.
When you share a computer's sound during a call, remote participants hear the computer's audio output
as well as the audio from the Microphone Pod. However, analog microphones like the one-way
Microphone Pod use the same audio-in port as a connected computer, so to use both at the same
time, connect them via an audio mixer (see Deployment Guide for the Avaya Scopia®XT Series).
Procedure
1. If your computer has a DVI port, connect it to the DVI port on the XT Codec Unit.
Alternatively, use the supplied DVI-VGA adapter to connect a VGA cable from the adapter to
the computer's VGA port.
Figure 2: Connecting a computer's display to the XT Series
2. Connect the computer audio to the audio-in port on the XT Codec Unit, which supports
both analog and digital optical audio.
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Figure 3: Connecting a computer's audio to the XT Series
When you connect a computer's audio output to the XT Series, the echo cancellation for this
analog input is disabled by default (see Deployment Guide for the Avaya Scopia®XT
Series).
3. Set the computer's resolution by accessing the operating system graphics settings.
4. Select your screen resolution and refresh rates from the list of supported settings (see Table
1: Supported computer monitor resolutions and refresh rates on page 9).
Table 1: Supported computer monitor resolutions and refresh rates
Name Resolution Digital Refresh Rate
(Hz) Analog Refresh Rate Frequency (Hz)
1080p 1920x1080 60 60
SXGA 1280x1024 60,75 60, 75
HD+ (900p) 1600x900 60 N/A
WSGA 1440x900 60 60
UVGA 1280x960 60, 85 60, 85
WXGA 1280x768 / 1280x800 60 60
720p 1280x720 60 60
XGA 1024x768 60, 70, 75 60, 70, 75
SVGA 800x600 60, 72, 75 60, 72, 75
VGA 640x480 72, 75 72, 75
Controlling the XT Series
There are a number of ways to interact with the Avaya Scopia®XT Series:
•Use the XT Remote Control Unit locally on the endpoint itself to navigate the menus and perform
user functions and advanced configuration. You view the results on a connected monitor.
•
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•Use the Scopia®Control iPad app to control user-level functionality of the XT Series via an intuitive
touch interface. This app is limited to user features, and does not extend to administration or
advanced configuration. For more information, see User Guide for Scopia®Control.
•Use the XT Series's web interface to perform nearly all features from the unit's web page.
Navigation
•Accessing the XT Series Local Menu on page 10
•About the XT Remote Control Unit on page 11
•Accessing XT Series Web Interface on page 14
Accessing the XT Series Local Menu
About this task
After switching on the XT Series, the main menu appears on the connected monitor.
To navigate the local menus, use the XT Remote Control Unit. You can also access the system via the
web, where the main screen is laid out differently (see Accessing XT Series Web Interface on page
14).
Figure 4: XT Series main menu
The main menu offers the following features:
•Call starts audio and video calls.
•Contacts allows you to view, edit, and call a contact.
•Calendar allows you to view and join meetings scheduled for this endpoint.
•Present starts sharing content from your computer, or displays the connected computer's content.
•Control Camera adjusts camera position.
•Recording allows you to record and playback a videoconference (may require a license).
•Configure adjusts settings and checks the system status.
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