
Sensor Liquid Soap Dispenser
Sensor Disinfectant Dispenser
User Guide for Maintenance and Care 9/28
Fault/LED signal Cause Solution
Dispenser triggers sporadi-
cally without actuation Interference due to mains
supply line or static charge
Switch to battery operation
Check interference in the
power grid and rectify if
necessary
Dispenser triggers continu-
ously without actuation Sensor dirty Clean sensor window (see
User Guide für Mounting and
Commissioning: eModule)
Heavily soiled dispenser Clean dispenser
If this does not rectify the
fault: Replace eModule
Dispenser triggers unreli-
ably when actuated eModule not inserted cor-
rectly in rear panel
Insert eModule and pump
properly (see page24)
Soap leaks out Pump jammed Check soap pump for ease
of movement and replace if
necessary
Disposable soap bottle/tank
leaking
Replace disposable bottle
with cap or tank
Cleaning and care
Observe the information and regu-
lations on occupational safety and
environmental protection as well as
the usage instructions for the cleaning
agents used.
To avoid damage to the stainless steel
surfaces, the following aids and clean-
ing agents must NOT be used:
– Abrasive cleaning powder or abra-
sive pastes
– Knifes or scrapers
– Ferrous scouring sponges, steel
brushes or steel wool
– Chloride-containing products, espe-
cially hydrochloric acid and other
acidic products (only exception:
vinegar-based cleaning agents)
– Bleach
– Silver polish
When cleaning the dispenser, observe
the information in the table below.