Wagner Ewar WP1300 Series User manual

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 1/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
MANUAL – INSTRUCTIONS OR USE
WP1300, WP1301, WP1310, WP1311, WP1400, WP1401, WP1410, WP1411
IMPORTANT! KEEP OR UTURE RE ERENCE.
READ CARE ULLY

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 2/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
CONTENTS
1. Liability and Warranty ...................................................................................................................3
2. General safety instructions ..............................................................................................................4
2.1 Duty of care of the user .....................................................................................................4
2.2 Explanation of the safety symbols used ................................................................................5
2.3 Basic safety measures .......................................................................................................5
2.4 Requirements for operating personnel .................................................................................5
2.5 Special hazard types ........................................................................................................6
3. Product description ........................................................................................................................3
3.1 Intended use ....................................................................................................................8
3.2 Construction of the sensor paper roll dispenser .....................................................................9
3.3 Technical data ...............................................................................................................13
3.4 As-delivered condition and scope of delivery ......................................................................15
3.5 Transport and unpacking .................................................................................................15
4. Mounting....................................................................................................................................16
4.1 Mounting the WP1300, WP1301, WP1400, WP1401 ......................................................16
4.2 Mounting the WP1310, WP1311, WP1410, WP1411 ......................................................17
4.3 Placing the products .......................................................................................................18
4.4 Mounting sequence ........................................................................................................18
4.5 Electrical connection .......................................................................................................19
4.5.1 Mains-powered operation .................................................................................19
4.5.2 Battery-powered operation ................................................................................20
5. irst use ......................................................................................................................................21
5.1 irst use ........................................................................................................................21
5.2 Checking the function .....................................................................................................21
5.3 Making the basic settings ................................................................................................22
5.4 Loading the paper ..........................................................................................................23
5.5 Operation/safety instructions ...........................................................................................24
6. Assistance with faults ...................................................................................................................25
6.1 Overview of possible faults and remedies ..........................................................................25
7. Maintenance ...............................................................................................................................26
7.1 Cleaning .......................................................................................................................26
7.2 Cleaning for the first time ................................................................................................27
7.3 Ongoing cleaning ..........................................................................................................27
7.4 Interior cleaning .............................................................................................................27
8. Detergents ..................................................................................................................................28
9. Decommissioning/disposal ...........................................................................................................29
9.1 Taking out of service .......................................................................................................26
9.2 Disposal ........................................................................................................................26
10. Service address .........................................................................................................................29

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 3/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
1. Liability and Warranty
Any liability and warranty of the manufacturer is excluded if
The product is not used as intended
The notices and instructions in the instructions for use are not observed
The product, including accessories, is used incorrectly
The product, including accessories, is not maintained or is improperly maintained
The product, including accessories, is improperly repaired and non-genuine spare parts are used
Modifications and functional changes are made without the manufacturer's consent.
Any liability and warranty of the manufacturer is expressly excluded if
damage to the product (e.g. control system) occurs as the result of fluctuations in the mains voltage.
This means:
Mains voltage less than 207 volts, or
mains voltage more than 241 volts.
Warranty claims on the manufacturer are governed by the Terms and Conditions of Sale and
Delivery of:
Ernst Wagner GmbH & Co. KG,
Ernst-Abbe-Str. 21
D-72770 Reutlingen
Subject to technical modifications!
Due to constant further development, illustrations, function steps and technical data may differ slightly.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 4/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
2. General safety instructions
These instructions for use have been prepared specifically for personnel servicing the
Series WP1300 / WP1400 paper roll dispenser. They contain important information
for installing, operating and cleaning the system.
2.1 Duty of care of the user
The sensor paper roll dispenser has been designed and constructed on the basis of a
hazard analysis and careful selection of the harmonised standards to be observed, as
well as other technical specifications. It therefore conforms to the latest technology and
guarantees the highest possible degree of safety.
However, this degree of safety can be achieved in practice only if all the measures
required for this purpose have been taken. The user of the product has a duty of care
to plan these measures and to monitor the implementation thereof.
The user must ensure in particular that
The product is used only as intended (cf. also the product description section).
The product is used only in a faultless, fully functional condition.
The instructions for use are legible and complete at all times.
Only adequately qualified and authorised personnel maintain and repair the product.
These personnel are regularly instructed in all relevant issues concerning occupational
safety and environmental protection, and also that these personnel understand the
instructions for use and in particular the safety instructions contained therein.
All safety and warning notices attached to the product are not removed and remain
legible.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 5/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
2.2 Explanation of the safety symbols used
CAUTION
Indicates a potentially hazardous situation which, if the safety regulations are
not observed, can result in property damage, minor or moderate physical
injury.
WARNING
Warning – Dangerous electrical voltage
IMPORTANT
or instructions for use and other useful information.
2.3 Basic safety measures
It must be guaranteed that all persons who have to undertake activities on the product can view the instructions for use at
all times. In addition to the instructions for use, operating instructions as defined in the Occupational Safety and Health
Law and the Equipment Usage Directive shall be provided.
All safety notice signs and operating information signs on the product must be readily legible at all times. Signs that have
become damaged or illegible must be replaced immediately.
The sensor paper roll dispensers are not designed for use by any persons (including children) with limited physical,
sensory or mental aptitude or lack of experience and/or lack of knowledge, unless they are supervised by a person
responsible for their safety or have received instruction from this person as to how the product is used.
Children should be supervised to ensure that they do not play with the product.
2.4 Requirements for operating personnel
The product may only be operated by persons who are trained, instructed and authorised to do so. These persons must
understand these instructions for use and act accordingly. The respective authorities of the operating personnel must be
clearly defined.
All persons who undertake activities on the product must read the instructions for use and sign to confirm that they have
understood the instructions for use.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 6/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
2.5 Special hazard types
Caution! Crushing hazard!
When relocating the product, it is important to ensure that no body parts are placed
between the product and the vicinity or fixture.
Caution! Crushing hazard!
When closing the door, it is important to ensure that fingers are not placed between
the door and the product carcass.
When loading a new roll of paper towels, it is important to ensure that fingers,
clothing, etc. are not caught in the loading mechanism.
Warning!
Warning – Dangerous electrical voltage
The product may be used only when in a technically faultless condition.
Attention!
Mains-operated dispensers must be connected to a customer-provided disconnect
device that guarantees disconnection of all phases through contact separation of at
least 3 mm per phase. During repair work, the dispenser must be disconnected from
the means voltage.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 7/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
3. Product description
The sensor paper roll dispenser is suitable for commercial and public use.
It is a dispenser that delivers paper towels having a defined length from a paper roll.
The sensor paper roll dispenser reduces operating costs compared to those for a single sheet dispenser, since
only one towel having an adjustable length is delivered.
The towel feed is adjustable from 20 cm to 120 cm.
The operation inhibit time is adjustable from 1 s to 6 s.
A new towel cannot be requested during this inhibit time.
The sensor for requesting a paper towel is a non-contact type and adjusts automatically to its environment.
The product is designed for paper rolls having an outside diameter of max.180 mm, with a length of 210 mm
and an inside diameter of 50 mm.
To simplify service, the dispenser has a “remaining roll” function, i.e. if the current paper roll has a diameter of
only approx. 100 mm, it can be lowered, allowing a new roll to be loaded. After the remaining roll has been
consumed, the new roll loads automatically.
The sensor paper roll dispenser is available in two versions: mains-powered (230 V) or battery-powered (6 V)
The door is screwed to the housing using 2 sturdy stainless steel hinges. The door is secured by a lock.
urthermore, the sensor paper roll dispensers in the Series WP1400 have a storage compartment for spare
paper towel rolls.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 8/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
3.1 Intended use
•The sensor paper roll dispenser is used to unroll paper towel rolls.
•The sensor paper roll dispenser may be used only when in a technically faultless
condition. Have malfunctions corrected immediately. A faulty product must be taken out
of service immediately.
•ollow the correct procedure when unloading the paper towel roll (see detailed
description).
•Instruct the cleaning and operating personnel on use and in particular on the
maintenance requirements.
•The instructions for use must be followed when using the sensor paper roll dispenser for
the first time.
•Do not use cleaning materials which can lead to damage if used incorrectly. (see
Cleaning section)
•The sensor paper roll dispenser may be loaded only with suitable paper towel rolls
(outside diameter of max.180 mm, length of 210 mm, inside diameter of 50 mm).
Using the sensor paper roll dispenser contrary to the intended use will render the warranty
invalid. urthermore, the manufacturer shall not be held liable in this case.
In particular, we point out that
•The product is not suitable for unrolling cloth hand towels or liquid-impregnated paper
towel rolls.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 9/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
3.2 Construction of the sensor paper roll dispenser
Model WP1300/1310
Touchless
sensor
Lock
Door contact
switch
Paper roll holder
Compartment for
remaining roll
Discharge slot with
tear-off edge
Electrical connection
terminal

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 10/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
Model WP1301/1311
Paper roll holder
Lock
Compartment for
remaining roll
Touchless
sensor
Door contact
switch
Discharge slot with
tear
-
off edge
Battery
compartment

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 11/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
Model WP1400/1410
Paper roll holder
Lock
Compartment for
remaining roll
Touchless
sensor
Door contact
switch
Discharge slot with tear-
off edge
Electrical
connection terminal
Compartment for
spare roll

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 12/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
Model WP1401/1411
Compartment for
spare roll
Paper roll holder
Lock
Compartment for
remaining roll
Touchless
sensor
Door contact
switch
Discharge slot with
tear
-
off edge
Battery
compartment

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 13/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
3.3 Technical data
WP1300/1310
General
Dimensions
Length x width x height
350 x 448 x 210 mm
Empty weight 9.3 kg
Electrical connection data
Rated voltage 1N AC 230 V 50 Hz
Total connected load 7 watts
Electrical connection Terminal strip
Environmental conditions
Ambient temperature +10°C to +45°C
WP1301/1311
General
Dimensions
Length x width x height
350 x 448 x 210 mm
Empty weight 9.3 kg
Electrical connection data
Rated voltage 6 V
Total connected load 7 watts
Power supply: 4 x 1.5 V mono cell battery
Environmental conditions
Ambient temperature +10°C to +45°C

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 14/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
WP1400/1410
General
Dimensions
Length x width x height
350 x 580 x 210 mm
Empty weight 11.4 kg
Electrical connection data
Rated voltage 1N AC 230 V 50 Hz
Total connected load 7 watts
Electrical connection Terminal strip
Environmental conditions
Ambient temperature +10°C to +45°C
WP1401/1411
General
Dimensions
Length x width x height
350 x 580 x 210 mm
Empty weight 11.4 kg
Electrical connection data
Rated voltage 6 V
Total connected load 7 watts
Power supply: 4 x 1.5 V mono cell battery
Environmental conditions
Ambient temperature +10°C to +45°C

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 15/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
3.4 As-delivered condition and scope of delivery
As-delivered
condition
•Packed in a box
•With protective film for the CNS surface (outside)
Scope of
supply
•Sensor paper roll dispenser
•Manual for the electronic paper roll dispenser
•Initial fill
•Mounting materials
3.5 Transport and unpacking
What to do? Who does it?
Unload, transport and unpack packed product,
dispose of the packaging.
Transport specialist
•Remove external packaging.
•Lift the product out of the box.
•Dispose of films, solid foam and box separately (observe local regulations).
•Check consignment for completeness and integrity.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 16/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
4.0 Mounting
4.1 Mounting the WP1300, WP1301, WP1400, WP1401
Using the provided mounting materials (4 screws, 4 wall plugs), attach the dispenser to a smooth, flat wall. All 4
fastenings facilities must always be used. The dispenser is supplied fully-assembled and ready-for-use. No assembly work
is required on the dispenser.
Fastening points
WP1300 / WP1301
Fastening points
WP1400 / WP1401

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 17/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
4.2 Mounting the WP1310, WP1311, WP1410, WP1411
Using the provided mounting materials (4 screws, 4 wall plugs), attach the dispenser to the sides of a wall recess. All 4
fastenings facilities must always be used. The dispenser is supplied fully assembled and ready for use. No assembly work
is required on the dispenser.
Fastening points
WP1310 / WP1311
Fastening points
WP1410 / WP1411
Wall recess:
min. 352 x 450 mm
Depth:
min: 100 mm
max: 180 mm
Wall recess:
min. 352 x 582mm
Depth:
min: 100 mm
max: 180 mm

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 18/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
4.3 Placing the products
•The lateral distance to the existing wall must be sufficiently large to allow the door to be opened and to prevent any
risk of fingers, clothing, etc. becoming trapped.
4.4 Mounting sequence :
Drill 4 mounting holes as per dimensional sketch and insert wall plugs provided.
Open the door and mount the roll-fed paper towel dispenser on the wall using the screws provided.
Connect the mains cable directly to the connection terminals provided in the product. or battery-powered products, place
4 x 1.5 V mono cell batteries in the battery compartment.
Lock the door by means of the lock.
Series WP1300 Series WP1400

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 19/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
4.5 Electrical connection
4.5.1 Mains-powered operation
Have a qualified electrician make the electrical connection to the sensor paper roll towel dispenser in order to ensure
about the product is connected in compliance with safety regulations.
In rooms with showers and bathtubs, the product may not be installed in the safety zone specified in VDE regulations (0.6
m from the shower cubicle or bathtub and 1.2 m from the shower heads). This roll-fed hand towel dispenser must be
installed beyond the reach of individuals using a bathtub or shower.
Connect the mains cable directly to the connection terminals provided in the product.
Mains connection: 1N AC 230 V 50 Hz
A disconnect device that guarantees disconnection of all phases through contact separation of at least 3 mm per phase
must be provided at the installation site.
The mains connection must be protected by a residual current protective device.
The mains voltage and voltage data on the product identification plate must agree.
In rare cases of strong electromagnetic fields in the range of 440 kHz +/- 40 kHz, it is possible that the sensor might be
actuated and initiates a single dispensing cycle. The dispenser should be ready to use again immediately once the
disturbance no longer exists. To prevent erroneous actuation from occurring again, reduce the sensor range until the
disturbance disappears.

Ernst Wagner GmbH & Co. KG
Ernst-Abbe-Straße 21 · D - 72770 Reutlingen Tel. [phone] · ax: -20
[e-mail] · www.wagner-ewar.de
MANUAL ELECTRONIC PAPER ROLL DISPENSER PAGE 20/30
SERIES WP1300 / WP1400 DATE OF ISSUE 2021/01
4.5.2 Battery-powered operation
The batteries can be placed in the dispenser or exchanged very easily by the end user. The dispenser is ready for use
immediately after the batteries have been installed.
To do so, use the key to open the front door. Then remove the cover from the battery compartment in the bottom of the
hand towel dispenser. Place the batteries in the compartment in accordance with the symbols on the bottom of the battery
compartment and close the cover again.
our (4) 1.5 V mono cell batteries are needed.
Please use only alkaline batteries (Type LR20).