Wallbox commander User manual

COMMANDER
Installation guide
Guía de instalación
Installationsanleitung
Guide d’installation
Installatiegids
Guida per I’installazione
Guia de instalacão
Installasjonsveiledning
Asennusopas
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Contents
Safety Recommendations
Safety Recommendations
Legal Notice
Safety Instructions
Product Description
Installation Instructions
Electrical Protection
Dimensions and Positioning of the Device
Drill
Mounting
Startup
User Guide
Maintenance
Limited warranty
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6
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9
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Disregard of or actions contrary to the safety information and instructions contained in this manual and
printed on the device may lead to electric shock, fire and/or severe injury and either damage to the vehicle
or to the Wallbox device. Any resulting damage from such actions is excluded from the warranty.
The installation of the Wallbox device must be performed by a qualified electrician in accordance with the
perceptive regulation. The information provided in this Installation Guide does not relieve the user of
responsibility to follow all norms and standards or local regulations that may apply.
The Wallbox charger device has been designed, developed and manufactured to satisfy requirements,
safety dispositions and norms in accordance with the directives presented in the declaration of conformity.
Legal Notice
This document is intended to be used as a reference guide for the installation and operation of the charger.
The product images shown are for illustration purposes only and may not be an exact representation of the
product. Wallbox reserves the right to make changes to the specifications and processes of the product and
documentation at any time without prior notice.
Follow all of the safety instructions and take special care to keep this manual
handy. This installation manual is intended for qualified personnel only
The user must read and fully understand the safety instructions provided
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9

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Safety Instructions
Connector recommendations
•Always check the charging cable and the contacts for damage and contamination before use.
•Never use a damaged charging cable, the vehicle plug, or the infrastructure electrical outlet to charge.
•Never use contacts that are dirty or wet.
•Only connect the connector to vehicle plug and infrastructure electrical outlets that are protected
against water, moisture and liquids.
•After stopping the charging process, the vehicle connector and the equipment plug can be
disconnected. Never use force to disconnect the vehicle connector from the inlet or the equipment
plug power outlet. Such dangerous activity can cause serious injuries or even death.
•Depending on the charging station and the electric vehicle, the time to complete the charging process
and the duration of unlocking may vary.
•Some vehicles can be started with the charging cable connected. Be sure to unplug before driving o.
•Do not use the charging cable with an extension cable or an adapter.
•If the connector emits smoke or begins to melt, never touch the charging cable. If possible, stop the
charging process. In any event, disconnect the power supply from the Wallbox device.
•Keep the charging cable out of the reach of children.
•Be careful with the connector, do not step on it or on the cable.
•The cable should NOT be tightened under ANY CIRCUMSTANCES while connected to the vehicle.
•Do not operate if physical defects such as cracking, breakage, corrosion, or other damage are observed.
In this case, please contact your distributor.
•Only an authorised specialist and qualified personnel may open, disassemble, repair, alter or modify the
Wallbox device. Unauthorised modification of the Wallbox equipment makes manufacturer warranty
void.
•Unauthorised modifications or conversions are not allowed.
•Do not delete any warning on the device, such as safety symbols, warning notices, rating plates,
identification plates or cable markings
•Protect your Wallbox device from any impact which it may be exposed.
•The charging station does not have its own power switch. Always respect local electricity rules and
regulations, as relevant.
•Wallbox chargers can only be used under the operating parameters specified and within the normal
ambient conditions described in the Product Description.
•Do not use your Wallbox charger under adverse climatic conditions that could aect the vehicle or the
Wallbox device. Do not open the cover in the rain.
Important information for the correct disposal of the product in accordance with Directive 2012/19/EC. At
the end of its useful life, the product will not be disposed of as urban waste.
It must be taken to a collection center for special and differentiated waste or to a distributor that
provides this service.

4
Product Description
INTRODUCTION
Wallbox Commander is an advanced, intelligent charging system for electric vehicles and plug-in hybrids.
Commander is designed to offer maximum recharging performance, efficient use of energy and a
customized experience for charging your vehicle. Suitable for installation, in private garages and
community or company parking.
Through the myWallbox platform, you can monitor energy consumption, view charging history and schedule
charging sessions. You even have the option of configuring your Wallbox so that it charges at the most
cost-effective time of day.
General specifications
Model
Charging mode
Dimensions
Weight
Operating temperature
Storage temperature
CE Mark
Mode 3
220x152.5x135.5 mm (without cable)
2.4 Kg (without cable)
-25ºC a 40ºC
-40ºC a 70ºC
LVD2014/35/EU, EMCD 2014/30/EU
IEC61851-1, IEC61851-22, IEC62196-1
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Cable length
Connector type
Commander
5 m (7 m optional)[1]
Type 1 (SAE J1772) or Type 2 (IEC 62196-2)
Electrical specifications
Maximum output
Input voltage
Maximum current
Rated frequency
Protection rating
7.4kW (1P) / 22kW (3P)[2]
110/230 VAC ± 10% (1P) / 400 VAC ±10% (3P)[2]
32A, 5x6 mm2 cable
Charging current configurable from 6 A to 32A
50Hz / 60Hz
IP54 / IK08
Surge category CAT III
RCCB External RCCB[3] required
6ser interface and communications
Connectivity
User identification
User interface
Charger status information
Wi-Fi / Ethernet / Bluetooth
PIN code / RFID card / Wallbox app / myWallbox Portal
7” Touchscreen / Wallbox app / myWallbox Portal
Included features
Screen information / Wallbox app / myWallbox Portal
Power Sharing Smart
Optional features 3G Connectivity / Power Boost
[1] Only available for Type 2 3P chargers.
[2] 3P only available for type 2.
[3] Type A or Type B according to local regulations.

Installation guide en 5
PRODUCT INFORMATION (I-3)
Family Model Cable EVC Power Version Custom Review
WB CM 0 - 5m
M - 7m
1 - Type 1
2 - Type 2
1 - 3.7kW
2 - 7.4kW
3 - 11kW
4 - 22kW
---
Your Wallbox box should contain the following:
Mounting parts
• 4x 6.3x40mm Screws
• 4x Ø8mm Wall anchors
• 1x RutaSeal® sealing
• 4x Plugs
Components
• Wallbox Commander with charging
cable (I-1)
• Installation guide
• Mounting parts
• Drilling template (I-2)
• Opening tool (I-9)
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1
2
3
4
5
6
• Phillips Screwdriver
• Drilling machine plus 8mm drill bit
• Cutter or wall cable cutter
• Torx T9
•Opening tool (I-9)
Tools required:
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Installation Instructions
The installation of the Wallbox should be undertaken by a qualified electrician in accordance
with the applicable standards and regulations. Preferably the installation should be
undertaken by a Wallbox trained installer. Local regulations on electrical installations, fire
prevention, and accidents as well as emergency exits implemented from installation must be
taken into account.
Please contact an electrician or arrange installation at your premises with your local distributor.
PRECAUTIONS
Flammable, explosive, or combustible materials.
Chemicals or solvents.
Gas pipes or steam outlets.
Heat emitters such as radiators or batteries.
Areas prone to flooding, running water or humid environments.
Take special care when selecting the mounting surface. It must be able to adequately
support the weight of the charger and withstand the mechanical forces associated to
charger use.
The power supply connection must comply with the standards and regulations for cabling
and building infrastructure.
The Wallbox charger must be permanently connected to the electrical earth of the
installation.
Before installing or cleaning your Wallbox make sure that the power supply is switched off
and there is no power in the system.
The charger must be installed in a suiciently ventilated location to ensure it remains cool.
Always bear in mind the operating temperatures of the device.
It is recommended to avoid installation in areas where there is direct sunlight to prevent
overheating and deterioration of the device.
Do not install your Wallbox charger near:
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Electrical Protection
• The power supply line must be wired to an existing installation and be in
accordance with local regulations.
• The charger must be electrically protected by installing externally a Miniature
Circuit Breaker (MCB) and a Residual Current Circuit Breaker (RCCB)
MCB: maximum value according to the maximum output current of the load point.
RCCB: According to local regulations, Type A or Type B.
Recommended protections, take also into account the local regulations

Drill
• Use the drilling template as a guide to mark the place for the three anchor screws on the wall. Take
special care to keep the template level. The use of a spirit level is highly recommended.
• Drill the anchor hole marks to the diameter specified for the selected equipment for the installation.
For installation on wood, brick and concrete walls use the equipment delivered with the charger.
Correct installation is absolutely essential and is outside the scope of the liability of Wallbox
Installation video available at https://wallbox.com/
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Make sure the power supply is turned off during all mounting steps
Dimensions and Positioning of the Device
In accordance with the product standards, the charging station must be located at height “y” (I-4)
between 1.3 m and 1.7 m above ground level. We recommend mounting the charging station at a
height of 1,5 m. Remember that local regulations may limit this height. It is mandatory to consider
the following precautions:
• The mounting area required for the Wallbox charging station is at least 250x150 mm (height by
width) (I-4)
• When installing the Wallbox, the cable should easily reach the vehicle inlet.
• For a safe operation of your charging station, you must observe the minimum distances
recommended to other technical installations.
Mounting
1. OPENING THE DEVICE (I-9)
Step 1.1. Remove the screw on the bottom side (I-5.1).
Step 1.2. Carefully open the cover with the opening tool included (I-5.2, I-5.3).
Step 1.3. Disconnect the communication cable from the cover.
2. CURRENT SELECTOR (I-6)
Use the selector to select the maximum input current of the device. Positions 0, 8 and 9 are
reserved for the Power Sharing Smart feature.
3. ELECTRICAL CONNECTIONS
IMPORTANT: Always use standard cables that can drive the current that has been setup in
the current selector.
In the case that your Wallbox uses the rear input follow the steps in section 3-A. Otherwise
go to section 3-B.
3-A. REAR CONNECTION
• Step 3-A.1: In the back of your Wallbox an area with a thinner wall can be found; use a cutter
or any sharp tool and make an incision for entry of the cable.
• Step 3-A2: Carefully and firmly insert the power cable through the board. The board has been
designed so cables from 11 to 15mm can pass through it, which is the standard for cables that
can drive up to 22kw.
•Step 3-A.3: Proceed to fix the charger to the wall. Insert the screws in the marked positions,
starting at the top and following a clockwise direction (I-7.1). Check that your Wallbox
Commander is firmly fixed to the wall.
•Step 3-A.4: Make sure the previous steps have been completed correctly.

3-B LOWER CONNECTION (I-7.1, I-7.2 and I-7.3)
• Step 3-B.1: Proceed to fix the charger to the wall. Insert the screws in the marked positions,
starting at the top and following a clockwise direction (I-7.1). Check that your Wallbox
Commander is firmly fixed to the wall.
• Step 3-B.2: Insert the power supply cables through the cable connector (I-7.2, I-7.3)
•Step 3-B.3: Make sure the previous steps have been completed correctly.
Connect the neutral and earth power lines to the terminal according to the supply configuration
(I-7.2, I-7.3)
Single-phase setup (1P) (I-7.2)
From left to right:
L1 (Current line)
N (Neutral line)
Protective earth (If network not IT)
Three-phase setup (3P) (I-7.3)
From left to right:
L1, L2, & L3 (Current lines)
N: (Neutral line)
Protective earth (If network not IT)
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In the event that the supply scheme does not include a neutral line connection with a voltage
lower than 145 V, follow the next configuration steps:
Bi-phase setup (2P)
From left to right:
L1 (Current line)
N (Current line)
Protective earth (If network not IT)
The colours shown are not subject to international standards. Always check the correct
connection.
In the event that the earthing system is IT follow the configuration steps in
CONFIGURING IT NETWORK section.
5.CLOSURE OF THE DEVICE
•Step 3.1: Reconnect the cover communication cable.
•Step 3.2: Close the front cover, taking special care with the fitting and ensuring that the O-
ring remains in place.
•Step 3.3: Secure the cover by tightening the Torx screw.
In case it is needed to reopen the device, use only the tool (I-9) provided for this procedure
included in the Wallbox box. The use of any other tool or means may cause damage in the
charger, which wouldn't be covered by the product warranty.
4. ETHERNET CONNECTION
The charger can be connected to the internet using a built-in Ethernet port installed on the
module cover.
• Step 1. Insert the Ethernet cable through the bushing.
• Step 2. Connect the cable to the Ethernet port (I-7.4)

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• Do not use your Wallbox Commander for purposes not described in the section "Product
Description".
• Never open the cover of your charger when it is connected to the power supply.
• Special precautions must be taken with electronic implants. Please contact your medical
device manufacturer to find out the potential effects that the charging process may cause
to it.
• Review and confirm all the steps that have been carried out.
Startup
Once the assembly process has been completed your Wallbox Commander is ready to be
used. However, please review the information below in detail before beginning to operate your
Wallbox Commander:
User Guide
Follow the user Guide to begin setting up your Wallbox.
• Available at https://wallbox.com
POWER SHARING SMART
If your charger is going to be part of a Power Sharing Smart infrastructure, please be sure you
have the instructions to perform this installation. In case of any doubt contact your sales agent.
POWER BOOST
If your charger is going to be part of a Power Boost, please be sure you have the instructions to
perform this installation. In case of any doubt contact your sales agent.
6 CONFIGURING IT NETWORK
6-C DIRECTLY FROM THE CHARGER
• Step 6-C.1: Enter in the Settings menu in the bottom bar.
• Step 6-C.2: In the Settings menu, enter System menu.
• Step 6-C.3: In the Settings menu, enter in the Earthing menu.
•Step 6-C.4: Enable the IT network button.
6-D USING WALLBOX APP (I-8)
•Step 6-D.1: Download the Wallbox app available from Android Play Store or Apple App Store.
•Step 6-D.2: Log-in using your account.
•Step 6-D.3: Add your charger by clicking on the "+" button on the main page, introduce the
SN and UID of your charger.
At this point the Commander is registered in myWallbox. To further
configure the network as IT follow the next steps:
•Step 6-D.4: Enter Wallbox app and select your charger from the charger list.
•Step 6-D.5: Enter in the System menu in the top right corner.
•Step 6-D.6: Enter in the Installation Options menu.
•Step 6-D.7: Enable the IT network button.

es 10
Maintenance
Take some precautions to ensure correct maintenance:
•The are no parts within your Wallbox that the user has to maintain. Only a qualified
electrician may open and modify your Wallbox.
•Make sure that the power supply is turned off before you start cleaning your charger.
•If you want to clean your Wallbox we recommend that you use a soft, dry or damp cloth. Do
not use a spray or direct water stream to clean your Wallbox charger.
•It is mandatory to use the plug holder provided, in order to protect the connector from
falling, dirt and other weather elements.
•In case it is needed to reopen the device, use only the tool (I-9) provided for this procedure
included in the Wallbox box. The use of any other tool or means may cause damage in the
charger, which wouldn't be covered by the product warranty.
www.wallbox.com [email protected]
België/Belgique
[phone]
Danmark
[phone]
Deutschland
[phone]
España
[phone]
France
[phone]
Italia
[phone]
Nederland
[phone]
Norge
[phone]
Portugal
[phone]
Österreich
[phone]
Schweiz/Suisse
[phone]
Sverige
[phone]
United Kingdom
[phone]
Limited warranty
Wallbox warrants this product against defects in materials and workmanship for a period of two
years from the date of purchase. During this period, Wallbox will either repair or replace, at its
discretion, any defective product at no charge to the owner.
Replacement products or repaired parts will be guaranteed for only the unexpired portion of
the original warranty or six months, whichever is greater. This limited warranty does not apply
to any defect resulting from accident, misuse, improper maintenance, or normal wear and tear.
The substitution or incorporation of any part by the client will be understood as incorrect use.
Except to the extent allowed by applicable law, the terms of this limited warranty do not
exclude, restrict or modify, and are in addition to, the mandatory statutory rights applicable to
the sale of the product to you. If you believe your product is defective, contact Wallbox for
instructions on where to send or bring it for repair

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I-2
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I-4
I-6
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I-3
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EDIT FOR COMMANDER
WBCM-0-2-4-0-001-B

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1
I-5.1 I-5.2
I-5.3
I-7.2
2
I-7.1
1
3

I-7.4
I-7.3
I-8
I-9
OPENING
TOOL
IMAGE
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NEW ZEALAND
[phone] | [email protected] | www.evc.co.nz